Apple TV wont connect to itunes store

i cant get my Apple tv to connect to my apple tv, it says it is unable to connect, yet i have wireless working and my itunes works on my ac?

yes, previews and everything... i played around with it a bit, and it now works.. RANDOM...?
not sure what it was... but thanks anyway.. cheers

Similar Messages

TS1368 All my Apple can't connect to iTunes Store... Can you help me please. Thank you so much.

My all Apple can't connect to iTunes Store. Can you help me please. Thank you
<Email Edited by Host>

As these are public forums (you're not talking to iTunes Support here) I've asked the hosts to remove your email address from your post (posting it is an invitation to receive spam).
There are problems with the store that are affecting a number of users : http://www.apple.com/support/systemstatus/
As I'm a fellow user I don't know when it might be fixed, but you could check that page occasionally to see when it's back up.

Itunes wont connect to itunes store. internet is cool so can anyone help me

itunes wont connect to itunes store and it wont donwload IOS5 to my iphone 4

Just place it in recovery mode again and continue. After some time the iPod will go out of recovery mode. It can also take a longtime to download the firmware needed for the restore.

TS1424 IPOD WONT CONNECT TO ITUNES STORE I'VE TRIED EVERYTHING EVEN RESTORED BACK TO FACTORY DEFAULT, CAN ANY ONE HELP WITH THIS

Every time I try to get on itunes store on my ipod it tells me that it "cannot connect to itunes store", I've tried everything even restored the ipod to factory settings and nothing, can some one please give a solution that will work?

Hi datnativeBUNNZ,
If your iPod can't connect to the iTunes store, check out this article for some additional troubleshooting steps:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshooting on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to 3G, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
Try resetting (turning off and then on again) your Wi-Fi router
If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connections or iOS: Troubleshooting Wi-Fi networks and connections.
Take care!
- Ari

My pc wont connect to Itunes store

I have downloaded itunes on my Wndows 64 bit dell Alienware pc but when I run a network
diagnostics it is failing
I get a green light for "network Interface verified"
a green light for "internet connection verified"
But a Red light on "Secure link to Itunes failed".
When I click Help it wont it hangs and eventually says it has no connection to the web?, but I can use internet explore and surf no problem?
When I go Next I get the followimg message.
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Alienware M14xR1
iTunes 11.0.2.26
QuickTime not available
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00DCB6C00B2FD4E8
Current user is not an administrator.
The current local date and time is 2013-04-13 23:42:37.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 555M
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {607D4952-0088-41A4-BA87-7759A09A9276}
Description: Killer Wireless-N 1103 Network Adapter
IP Address: 192.168.1.64
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Sat Apr 13 23:28:31 2013
Lease Expires: Sun Apr 14 23:28:31 2013
DNS Servers: 192.168.1.254
Adapter Name: {EBE7A0A1-DD09-4547-BE9A-7910D55994AD}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {528E7823-D378-42D5-AFBA-0C0911A96DB3}
Description: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.
But this pc use to work with Itunesno problem so cannot understand whats going on, I have removed and re-enstalled but no diffrent?,
Can some help please!......

here is my diagnostics.

Itunes wont connect to Itunes Store or Nike+?!?

Hi, first time on the forums, need some help. Im running windows vista, unfortunately, and I cant seem to connect to either the Store or sync my Nike+ data due to a network timeout error. Ive cleared my DNS, the cookies and cache, as well as checked firewall settings, and ran diagnostics within iTunes. This is what the diagnostics brought up for the network.
Microsoft Windows Vista Professional Service Pack 1 (Build 6001)
TOSHIBA Satellite A105
iTunes 7.6.0.29
QuickTime 7.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 35F757BB9F60D0F1
Current user is an administrator.
The current local date and time is 2008-08-14 09:28:47.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 945 Express Chipset Family
Intel Corporation, Mobile Intel(R) 945 Express Chipset Family
** External Plug-ins Information **
Plug-in Name: WhiteCap
Plug-in Loaded: Yes
Plug-in Version: 1.0
Plug-in File Version: Unknown
Plug-in Path: C:\Users\Opheliax\AppData\Roaming\Apple Computer\iTunes\iTunes Plug-ins\WhiteCap_iTunes.dll
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {D12349F5-9265-45BF-9135-C9688FBE21D5}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {766FFAF7-88A1-4253-923C-96585E17A60B}
Description: Intel(R) PRO/100 VE Network Connection
IP Address: 192.168.7.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.7.1
DHCP Enabled: Yes
DHCP Server: 192.168.7.1
Lease Obtained: Thu Aug 14 08:43:53 2008
Lease Expires: Thu Aug 14 20:43:53 2008
DNS Servers: 192.168.7.1
192.168.7.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-08-12 21:02:26.
Message was edited by: Opheliax

This is more a sharing your misery than helpful!
I, too, have had the same problem and I seem to have found every possible suggestion without any progress being made.
I tried contacting Apple iTunes and, frustratingly, they told me to try all of the fixes I'd already tried, including turning of Firewall and Antivirus.
Their second email asked me to forward diagnostic but I can't - because my laptop closes iTunes down as soon as I hit iTunes help!
The worst aspect of all this is that the Apple rep keeps telling me that "the issue is likely related to your Internet connection, local network, or computer."
Thanks Apple!!! I would suggest they'd give this more attention if I was running on an Apple machine but I'm left with an iPod Touch I can't sync unless I keep my old XP laptop.
Let's hope someone sees these emails and helps?
Regards,
Dave

TS3297 itunes wont connect to itunes store, error 3221, uninstalled still same error?! HELP

I have uninstalled and reinstalled itunes a few different times in the last hour. Its giving me the error code 3221, and ive been on the FAQ and nothing has worked. It wont connect me to the itunes store, and tells me my network isnt connected to the internet when I am, was wondering if anyone has any ideas.

My Itunes will connect, show the store, and let you browse, but when you try to make a purchase. It says "We could not complete your Itunes store request. The requested resource was not found. -- There was an error in the Itunes Store. Please try again later."
I"m really hoping this is a matinence thing on their end, and that it will be working in a couple of hours or less.

New iphone 5s wont connect to itunes store, new iphone 5s wont connect to itunes store

Hi everyone - I purchased a new iphone 5s yesterday and synced it to my itunes library with no issues. The software update was completed to ios 7.0.4 and everything seemed to be going ok! That was until I tried to access the itunes store via my phone - it continues to load and never ever connects to the store. I have no problems accessing the apps store - please help as this is really fustrating me.

Hi Shazzawood,
Thanks for visiting Apple Support Communities.
If you're not able to connect to the iTunes Store, try these steps first:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
You can find the steps in this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
Jeremy

Apple tv not connecting to itunes store?

My apple tv is not connecting to the Itunes store. What should I do?

Same here, not sure what the problem is...

Itunes wont connect to itunes store-times out

I can use my itunes to listen to music just fine, it just wont let me access itunes store. The message I get is: itunes could not connect to the itunes store. The network connection has timed out. Make sure your network settings are correct and your network connects are active then try again... I have no idea why it quit working but it did! please help me!!!

There are three possible reasons that you would get a
connection timeout trying to connect:
1. The iTunes Store is really, really busy right
then. Try again later. If this happens all the time
(even times that should be calm, like late at night),
then this probably isn't the case.
2. There's software on your computer that is
interrupting iTunes' ability to connect to the iTunes
Store. You can check for software conflicts by
following the steps in this
article.
3. There's something up with your ISP that is
preventing you from connecting to the iTunes Store.
The best way to check for this is to try to connect
using a different internet connection. (Like, if you
have a laptop, using a public wireless access point.)
So the first two options didnt resolve it, what do you mean try opening with another? I have a laptop-so what should i do now?

My itunes wont connect to itunes store!!!!!!!!

JUST WHAT I SAID

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

HT1212 my ipad is disabled and it wont connect to itunes store because i have never had it connected to my itunes how do i get it to work ASAP thanks

hlep me guys ive been sitting at a computer for 2 hr trying to get this to work !! ASAPPP

Did you follow the steps in the bottom section that discusses what to do if you have never synced with iTunes before?
You can try forcing it into recovery mode:
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

Error message, wont connect to itunes store.

i have a internet connection on the ipod, i was able to browse apps. i tried to install an app, and it tells me me this: "Cannot connect to the store A secure connection could not be established. Please check your Date and time Settings.
(as i was typing this, i tried to install the app again and it worked. but i would like a solution in case this happens again, so im going to post the anyway)

now when i try to install an app, without asking for password, goes to home screen, and then tells me my account is only valid for the US. when i try again it works the way it is suppose to. i would love not to restore, but i will if required.
-sorry forgot to add this, 1st gen ipod touch, software 2.2

I cannot sign in my apple id trying many times cannt connect to itunes store what happen? I need to download some imprtant application,can fix it please iphone6plus ios8.2

FIx it now... i cannot sign in my apple id cannot connect to itunes store apple staff fix it please im from japan

App Stores are currently down. Try again later:
http://www.apple.com/support/systemstatus/
GB

Why isn't my Apple TV not connecting to iTunes, Why isn't my Apple TV not connecting to iTunes

Why isn't my Apple TV not connecting to iTunes Store.
Was working fine this morning but now all of a sudden it won't let me sign in and connect. User name and password is correct! Never had any problems in the past. iPhone 5 is connecting iTunes but not my Apple TV??

Have you unpowered and restarted it?

Apple TV wont connect to itunes store

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