Apple tv wont connect to my library

My Apple TV won't connect to my itunes library. I've done just about every trouble shooting tip listed.

Welcome to the Apple Community.
Try restarting the Apple TV by removing ALL the cables for 30 seconds, or resetting it using the reset option under general. You should also try restarting your router.

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My apple tv wont connect to i tunes store, but it will to net flix

my apple tv wont connect to i tunes, but it will connect to netflix

Youtube is a different service and server.
Check the network
What is the current connection, use speedtest.net
If on wifi try ethernet
Make sure router is up to date. DNS should be set to automatic (settings - general - network)
Go to istumbler (Mac) or netstumbler (PC) to get a report of the network, look for signal strength and noise.

Apple TV Cannot Connect To This Library Problem

Hope someone can help... I had AppleTV and iTunes working just fine for months streaming from my PC to the AppleTV via a wireless connection.
I am able to see the AppleTV icon in iTunes and my AppleTV shows my iTunes library by name just fine... as it always did... even if I restart AppleTV and remove the apple tv connection from itunes, they always seem to be able to "find" each other requiring me to enter that 6 (or 5?) digit passcode.
So, I guess, I am saying that from at least an initial handshake between my AppleTV and my PC running iTunes, I think they talk just fine.
HOWEVER, the problem is every time I try to CLICK on my streaming library, for instance, I go to Movies -> Shared Videos, I get a constant spinning "Loading library" followed by a:
"Apple TV Cannot Connect to This Library" followed by a "Check your network configuration and connection".
So I am confused how the initial handshake can work, that they can see each other, but the loading of the library just dies?
I am running, as of today, the last software updates for both iTunes and AppleTV.
What caused it to break? My assumption is one (or both) of the following:
1.) I upgraded, at the same time, both the Apple TV and iTunes (for PC) at the same time.
2.) I upgraded my wireless router to the D-Link DIR-665.
Am I missing some ports that need to opened on the router?

I have the same issue, and it sounds like others may have similar. What's weird is I watched a streamed video on the 22nd with no issues with 10.5.5, iTunes 8.0.1, and AppleTV 2.1. I went to watch something on Monday night and had the same issue you did. I checked my Software Update.log and these were the only updates (changes) to my MBP since I had it working on the 22nd:
2008-10-27 17:32:45 -0400: Installed "Migration and DVD ⁄ CD Sharing Update" (1.1)
2008-10-27 17:32:51 -0400: Installed "AirPort Extreme Update 2008-004" (1.0)
2008-10-27 17:33:58 -0400: Installed "iPhoto Update" (7.1.5)
I did installed Boxee on Friday, but in troubleshooting this week I factory defaulted my AppleTV to 1.0, then did an upgrade to 2.2 and have the same issue.
I troubleshoot technology for a living, and this makes no sense to me--you can always find something that changed to cause and issue, and I can't find anything.
One more note, I did a sniffer (Wireshark) capture, and it reported malformed packets from the AppleTV to my MBP...now I accidentally deleted the capture and didn't dig further. Wireshark sometimes misrepresents normal things as issues. I will try and re-do the capture and see if I can did deeper.
Apple please fix this!

Apple tv wont connect to wireless

Hi bought an apple tv 6th may this year. Followed all instructions etc and worked perfectly.. Could access all packages etc, picked up from all our devices, iphones, ipad and imac.. Now 4 weeks later and wont connect to wireless at all. Also cant be found on any of our devices. Have tried to reset, restore factory settings etc but nothing. Its like the thing doesn't exist.. Any help greatly appreciated. Thanks

I had the same problem. I tried the Express Lane and they couldn't help, so they sent me to the Apple Store. The Genius Bar checked it out and gave me a new Apple TV. Now it works. The one issue with setting up again was that I had to manually turn on sharing on the Apple TV (Settings/Computer).

Apple tv wont connect to wifi

Hi
My apple tv (Black) wont connect to my wifi in sttings it wont automaically search for wifi availability, when you put this information in manually it just continues to scan, have tried restoring and restarting nothing works.

http://9to5mac.com/2013/04/15/apple-says-small-number-of-apple-tvs-have-wifi-iss ues-opens-replacement-program/
Apple admitted some Apple TVs have wifi problem and started replacement program.

Apple TV wont connect to Network

Hi
i have had my apple tv for about 5 months now. to begin with everything was fine, it connectted to my network and i managed to sync everything easily.
However for the last month i have been unable to connect my Apple tv to my network.
Even though everything in my house connects and works fine on it. it sees the netwrok but wont connect.
any suggestions as to what i can do to fix this?
thanks

i have a wireless network with the sky netgear router
i enter the passwrod and it comes up witht he error message (-3) and tells me to check the settings
nothing has changed with the network at all, and everything else in my house works fine on it (iMac, Macbook, iphone)
i did upgrade software recently on the apple tv but not sure to what version
the apple tv box in in a unit which also houses my sky+box, bluray player and wii....are they causing interfernece?
BTW my router is in the cupboard under the stairs

Apple TV wont connect to itunes store

i cant get my Apple tv to connect to my apple tv, it says it is unable to connect, yet i have wireless working and my itunes works on my ac?

yes, previews and everything... i played around with it a bit, and it now works.. RANDOM...?
not sure what it was... but thanks anyway.. cheers

My apple tv wont connect to my computer or itunes account although all the correct info has been applied

i have recently moved house and changed internet provider. i have had trouble getting my imac to stay connected to the wifi but this problem has now been solved after a lot of tech support from apple. however my apple tv still wont talk to my computer and itunes account. when i hit the computer icon on apple tv it comes up with "could not connect to J.... B..... library" "make sure the computer is on the same network as your apple tv, the itunes version is up to date, and itunes is running" all of this is correct and i have tried resetting, restoring, reloading, deleting the account and adding again, restarting the modem and all of the same on the imac. still cant get it to work.

The following article(s) may help you.
Troubleshooting Home Sharing
Security Software Issues
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

Apple TV looses connection to iTunes library after Update 5.1.1

Since I updated my Apple TV to 5.1.1 and iTunes to Version 11, my Apple TV looses repeatable connection to iTunes music library (via wifi)
after ca. 20 min. Any ideas what to do?
Thx, PM

Check your Energy Saver settings
System Preferences - Energy Saver
Maybe it is putting the hard drive to sleep and not waking for network access.
http://support.apple.com/kb/ht2412

My apple TV2 wont connect to the internet?

I have my apple tv connected via Ethernet cable to a CISCO hub which is connected to the internet. My laptop is connected to the hub and the internet works great. But the apple TV is running really SLOW, it cant even access netflix and when i tried to play a TV show on I tunes it said it would take 3 hours. I tried switching Ethernet cords and it still wont work. does anyone know what the problem could be? I'm in my college dorm and there's only 1 Ethernet port which is why I have to use a hub.

Welcome to the Apple Community.
Many colleges and university have restrictions on their Internet service, contact your administrator to ask if the network provided will support the Apple TV.

Remote app wont connect to my library

On my ipad, i have installed app called "remote". it is correctly set up, according to Apple support tech, but i can't get it to work. It won't connect to my itunes library on my Sony laptop (win7). Get message that it cannot connect, and to check my network settings. Can't find anything wrong with network. i can connect to internet just fine using the safari browser. I am definitely on the network. Have tried disabling the firewall, no luck. Have reset router, and modem: no luck.

Please ensure that home sharing is enabled on your iTunes PC/Mac and your Apple TV if you have one. To do this simply click on the "Advanced" menu on the top menu bar in iTunes, then select "Turn on home sharing"

IPod touch and apple tv wont connect to my airport express...NEED HELP

i just recently bought an iPod touch and an Apple TV, but they display cannot connect to the network, though my macbook pro connects just fine....i need help please

The same here. I think its something to do with new IOS. my itues just don't recognize it anymore. Let me know if you find the answer.

Apple tv wont connect to my network

Apple tv connects to my wifi but doesnt ever ask for my login and password like it should, any ideas? Its at an rv park and i dont control the modem

Hello hippiestar
Check out the article below for Wi-Fi troubleshooting W-FI connections for Apple Tv
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Apple tv wont connect to my itune account

i just bought apple tv and it is connected to my wi fi network good signal but when i try to connect to my ituens account it says there was a problem and to try again later whats up why cant i connect to itunes

The following article(s) may help you.
Troubleshooting Home Sharing
Security Software Issues
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

Apple apps wont connect to internet

A couple of days ago I found that Safari would no longer connect to the internet. Luckily I had a backup browser that i could use in the meantime. I use Camino now because it works and Safari doesn't. I also found that iTunes cannot connect to the iTunes store. I checked software update and that couldn't connect either...The rest of the macs in the house all connect to the wireless G network just fine. I have read forums and still cant find an answer to this issue. Right now I am downloading the 10.4.10 Intel COMBO update to see if this will help. I have ran an archive and install with no results. The funny thing is, all the apple apps work when i am connected directly to my router.

Not if you chose to preserve network settings and user accounts. You've reduced the possibility that it's a problem within separate user accounts, since the new user also has this problem. So perhaps it's in the network settings (corrupted or set incorrectly somehow). Network settings are set uniformly across all accounts; that would make sense. However, I don't know what network settings will allow Camino to work, but not Safari and iTunes.

Apple tv wont connect to my library

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