Apple TV3 setup reports that: "iTunes login failed - cannot sign-in until Network date and time has been set".

During Apple TV setup, I have not been able to complete the Home Sharing process. Computer/iTunes Home Sharing is setup, but ATV "blocks" its Home Sharing setup. After my Apple ID and password is entered, ATV reports a failure. Also, attempts to login to iTunes from ATV, ATV reports: "iTunes login failed - cannot sign-in until Network date and time has been set". It directs me to the Network tab, but there's no option to set date and time. I have no clue how to do that.
Help!!! Thanks in advance to anyone who knows how to solve this.

Welcome to the Apple Community.
There are things to look out for to make sure your Apple TV can reach the network time server, such as ensuring port 123 is open and only using the DNS address provided by your ISP, but since it was OK one moment and not the next, my guess is these settings are already correct.
As for the restart, did you try restarting by removing ALL the cables for 30 seconds.

Similar Messages

Message reads Apple tv cannot sign in to Itunes until network time has been set; please try again later...help!

in setting up new apple tv, message says "apple tv cannot sign in to Itunes until network time has been set - please try again later.........is this an easy fix?

Welcome to the Apple Community.
Assuming this is not the first time you have used your Apple TV
You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
Also try restarting the router.
If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.
If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

TS3297 apple TV can't sign in to the iTunes Store until the network time has been set

Having trouble signing into iTunes Store from my apple TV unit... I get the message: Apple TV can't sign in to the iTunes Store until the network time has been set.

Ronaldo, I'm also in Brazil... It seems to be a problem with us... I've been searching the internet and many people have the same problem.
I also have a thread open here... If you find a solution, please answer it here so that we can share.

How do I get into iTunes to access Netflix, when I get "iTunes unable to connect until time has been set", after submiting my password?

How do I get into iTunes to access Netflix, when I get "iTunes unable to connect until time has been set", after submiting my password?

You need to follow the instructions in this article that best apply to your situation:
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
If you do not have a backup in either iCloud or iTunes, then you will have no way to retain the information on your device because you will have to restore it in order to access it again.
Sorry,
GB

HT3180 setting date and time - my apple tv get stuck and says it needs to set the network date and time. Does anyone know how to do this?

My apple tv gets stuck and says it need to set the date and time on the network. Does anyone know how to do this?

I was able to get my Apple TV working again by downgrading the firmware following the instructions in this message:
https://discussions.apple.com/message/20008613#20008613
In case that message disappears, here's my translation:
1. Connect your Apple TV to your computer via USB. Don't plug in the power cable.
2. Download the older 5.0.2 firmware from Apple here:
5.0.2 (Apple TV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
5.0.2 (Apple TV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
3. Open iTunes and select the Apple TV. Hold down the option key and press the restore button at the same time.
4. In the dialog that opens select the firmware that you downloaded.
5. The restore process will take a few minutes. Once it's done plug your Apple TV back into your TV. If the date and time message persists just press the menu button to skip it. This got mine working again.

After updating to the ios5, my ipad keeps restoring when i plug it into itunes. I can't sync it or anything, and it has been restored about 20 times today and i can't get any further than that. Please help!

After updating to iOS 5 today, i was able to get my iphone working with virtually no problem. The issue i am having is that after i finished with my phone, i tryied to do the same with my ipad. Everytime it is plugged into itunes, it keeps saying it needs to restore over and over again. I have done this about 20 times today and have lost it. I can't sync anything with it, especially my music or calendars. Anyone know of a solution?

This will fix it
http://support.apple.com/kb/HT1212

TS2972 apple tv can't sign in to iTunes Store until the network time has been set. this is an Apple generated message. what does it mean? how can i fix it? very very very simple questions but there is no reasonable answer from Apple anywhere on the intern

this is an apple generated message. simple!
what does it mean? so far no one at apple has a clue.
how do i fix it? nothing even begins to address this issue so far. generalities about system setup show a lack of respect for customers. yes my system is plugged in and i have reset and rebooted and rechecked everything. i need help because this a real problem that needs a real solution, not more platitudes.
help please, not more wasting of my time. i have spent an entire afternoon on this already.

this is exactly the kind of response i expected, almost begged support to please not do this to me and yet there it is another meaningless, non helpful, standard template response to restart my apple tv.
this does NOT work which is why i am contacting you. i have tried all suggestions about unplugging and restarting and nothing works.
i live in an apartment and logon to the provided wifi wireless. so i do not have access to a router. however, management says they have talked with their provider and have been assured that the required ports are available.
remember all the jokes about how bad windows was because the solution was always to re boot. funny huh? how is apple any different.
i have been to the local apple care store and they are clueless, too.
should we just end it here and you admit that i will not be getting any support from apple on this one? i got the ipad because my kids were such big fans. it is difficult for me to share their enthusiasm.
at this point i am just curious about how you say you cannot support your own product so i can complete my file on this contact.
thanks...sorry it was you who got this problem..

HT1551 My apple tv says:I can't sign in until the network time has been set, how do I set it???

How do I reset network time?

Make sure location is set correctly and DNS is set to ISP's. Try rebooting device and router.

APPLE TV 2 HD model and updated to latest version 6.1.1 since doing that it won't set date and time and tells me my Apple ID and password are incorrect and I know there not. What do I do?

It connects to internet fine. I have tried restoring back to factory condition and hard wire update by connecting it to my Mac mini .
The date and time won't set. And won't acknowledge my Apple ID and password......... I am usually tech savy but this has caused me grief .
Do I need to downgrade my update....
But can't get any menus until I log in my apple account...
It can't log into my iTunes account until time and date have been set.
When I did the hard wire restore connected to Mac mini it wouldn't go past the date and time screen as it wouldn't when I did the wifi update too.
it just would get past that screen.
Anyone help!!

This is the result of a network issue. Ensure port 123 on the router is open.

HT1595 setting date and time on apple tv

Cannot set network date and time using apple tv

Welcome to the Apple Community.
Assuming this is not the first time you have used your Apple TV
You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.
If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

Trying to connect apple tv brand new and the screen says 'activating' setting date and time indefinately

just trying to connect to apple tv for the first time and the screen just stays at 'activating' setting time and date and wont let me sign in to itunes sharing until the date and time thing is fulfilled. any thoughts on troubleshooting this issue? thanks

Hi I had same problems and couldn't understand most of the solutions on offer as I'm a bit of a Luddite. The problem seems to be getting ATV to register your network time and date details following the upgrade of software. I use a wireless connection at home and my firewall was blocking the ATV from obtaining this information. Instead of changing router settings, firmware etc (which is beyond me) I solved it this way:
1. Rather than use my existing wireless connection I connected the ATV to my iPhone personal hotspot (iPhone has 3G connection). It may be another network could also be effective.
2. ATV connected via the iPhone no problem apparently got the network time and date settings ok.
3. The previous ATV functionality was restored.
3. I then disconnected from my iPhone hotspot and re-connected to my main wireless connection. All worked fine.
It seems what you need to do is side-step the router firewall problem. Hope it works for others.

My first generation AppleTV will not sync with iTunes anymore. I get an error message that says: "The Apple TV is not responding Check that any firewall software running on this comptuter has been set to allow communication on port 3689" firewall is off

My first generation AppleTV will not sync with iTunes anymore. I get an error message that says: "The Apple TV is not responding Check that any firewall software running on this comptuter has been set to allow communication on port 3689" firewall is turned off.. Any ideas?

Thanks Rudegar,
I only synch and do not stream off of my 1st Gen AppleTV
I will try with ethernet but will be a pain in the butt if i can not fix it with wifi for long term fix
I may end up trying to do a named IP address vs DHCP for this appleTV (not sure if i can do both and do not want to remove DHCP as i have a bunch of sensors and other devices that I prefer to dynamically add to the network via DHCP vs. assign each one
Will keep working on other fix options (factory reset, etc.)
Thanks again

Trying to setup my new ATV and it won't set date and time, and won't allow me to log in with my apple ID.

Trying to setup my new ATV and it won't set date and time, and won't allow me to log in with my apple ID to homeshare OR to test te network, which I know is correct since I changed it. I live in an apartment complex and the router is in my roommates room. ANY suggestions? I'm at the point where I may return this because it has been nothing but a hassle. I'm very annoyed and just want the product that I paid for to actually work.
The ABOUT section says Network Time: Skipped (reachable) and Activation: Failed (skipped)
I'm also using my MacBook Pro as the homesharing with iTunes up to date.

I had a similar issue wuth my new Apple TV. If you (or your roommate) are able to change the router firewall settings, do that first. I don't know the ports that you need, except that 123 is one of them (to set the time). Then restart the Apple TV. See if that will get you through the activation process. I actually ended up restoring mine to factory settings, but I'm not sure if that step was really necessary.
I understand your frustration, though. Getting the Apple TV to work was such a pain -- it almost feels like it is not really an Apple product.

My iPhone 5 was stolen and ever since has been showing offline in the 'find my iPhone app' this has been showing since the theft does this mean that they have failed to get into the phone and it has been switched off

My sons iPhone 5 was stolen out of his blazer pocket while in a games lesson, this was last period and on return to get changed find that someone from his class had stolen his phone from his zipped pocket. Straight away I went onto the find my iPhone on my phone and it has been showing offline since the phone was stolen. The phone had a password set on it and I have notified the police, school and also our carrier. The phone has been offline now for 32 hours, would this mean they have been unable to access the phone and switched it off? Is it possible for the phone to be jail broken while this password has been set. I am most angry that this has happened and the changing rooms are always locked while the lessons take place, so this is someone within my sons class that has stolen the phone. Being a Friday And last lesson the phone is long gone now but I'm hoping with the security measures we have put in place with the pass code etc.... That they won't be able to unlock the phone to use it. The phone was only 2 days old as my son had only just upgraded :(

All you may infer is the device hasn't been turned on where it can connect to Wi-Fi.
The phone may be jailbroken if there is no lock passcode to prevent access. However, the phone can be completely erased and restored as new. In this case you will have no ability to locate it or prevent it from being jailbroken.
What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

I keep getting a message that itunes incorrectly tried to run the C runtime library and now itunes won't work anyone know how to fix it?

My computer keeps telling me that itunes tried to incorrectly run the C runtime library and now I can't get into it, I've tried uninstalling and reinstalling it but nothing is working

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Apple TV3 setup reports that: "iTunes login failed - cannot sign-in until Network date and time has been set".

Similar Messages

Maybe you are looking for