Apple update server in South Africa

To my understanding, Software Update contacts the international server, and then redirects the connection to a nearer update server (in South Africa) when downloading. If the international update server index file is at "swscan.apple.com/content/catalogs/index-1.sucatalog", does anyone perhaps know the South African address? (or Where could I find it? or Who should I ask?)
We have very limited bandwidth in South Africa, and my blended (international and local) internet cap runs dry very quickly. I then have access to local cap that I would like to use to update OSX.

I just checked the list of countries at the bottom of the iTunes store home page and South Africa is listed. It is only an App Store (no music and videos).
Be sure you have the latest iTunes (http://www.apple.com/itunes/download/) and try again.

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Hi all! I was updating the software on i pad to ios6, update was interrupted(apple update server is unavailable...). iTunes Diagnostics shows that "secure link to I tunes store failed". I use Windows 7 Home Premium 64 bit. Can anybody help please?

Hi all! I was updating the software on i pad to ios6, update was interrupted(apple update server is unavailable...). iTunes Diagnostics shows that "secure link to I tunes store failed". I use Windows 7 Home Premium 64 bit. Can anybody help please?
The following was done so far:
1. Windows Firewall - new rule created for itunes.
2. iTunes - latest version installed.
3. LAN setting : automatic detection of proxy is enabled;
4. iTunes diagnostics shows:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
TOSHIBA Satellite L655
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003FB880034B7720
Current user is not an administrator.
The current local date and time is 2013-04-23 11:01:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {1CB5BBC2-8124-4664-899A-CE0A4683E3B4}
Description:          Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 08:00:00 1970
Lease Expires:          Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name:          {8140112A-43D0-41D6-8B36-BE146C811173}
Description:          Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
IP Address:          10.5.7.196
Subnet Mask:          255.255.0.0
Default Gateway:          10.5.0.1
DHCP Enabled:          Yes
DHCP Server:          172.18.255.2
Lease Obtained:          Tue Apr 23 10:14:40 2013
Lease Expires:          Tue Apr 23 22:14:40 2013
DNS Servers:          121.97.59.7
                    121.97.59.2
                    121.97.59.3
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-03-22 10:05:31.
@@@. iTunes IS ENABLED THROUGH THE FIREWALL , even though diagnostics says "NOT enabled"

hours after the first post i somehow got this to work. dont know how, but i do tried the dns clear cache, the clear host file, oh and i did the check automatically detech dns AND THEN se-check it again before i got this to work.

HT201210 Iphone 4s stuck in recovery mode and wont restore , keep getting apple update server not available try later but I have and it keeps saying the same thing, all i did to get in this mess was try to update tyhe phone software , so this is an APPLE

Ive changed the DNS server on my pc, tried R,ec boot Tiny umbrella , had to use Total saver to recover my photos etc , but no idea how to change my iphone from a paperwight back into a phone, it just keeps saying the apple update server is unavailable.
Its a normal phone nothing done to it , was just updating the software when it went into recovery mode.
Ive pressed start and home buttons togerther , switched the phone off and on , switched the pc of and on and made sure i have the most recent version of itunes.
What next any ideas, thanks?

Hi there...
Actually I was stuck with this situation yesterday. Here is what I did to overcome this issue: I hope it helps.
To start with, here are few things to you should make sure of:
1- You have the latest version of iTunes. You may try to uninstall and reinstall iTunes.
2-Restart your Windows.
If still no luck, try editing the Hosts file, here is how;
1- click on RUN then copy and paste the following:
notepad c:\windows\system32\drivers\etc\hosts
2- look for gs.apple.com
3- if there are numbers infront of it just delete them or just type # before the numbers.
4- Save the file and try restoring again.
Note: you should have administror access to edit the Hostes file.
put your iphone in DFU mode before restoring.
I hope this helps. It did for me

Apple update server could not be found

What does it mean when apple update server could not be found error comes up?

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards.

Apple Update Server - Questions

We purchased an Xserve for our department as a supplement to our mac users in our Active Directory environment. I am trying to set up this server so that it can deploy apple updates to our clients, but I haven’t been successful. Both the Xserve and our Mac clients are joined to our network, that is, they are in the same subnet, domain and active directory schema. Do I need to open any ports on the clients side? I am allowing traffic to the server through the Mac OS firewall. While trying to troubleshoot this problem several questions pop into my head. First, how do I know if my clients are getting the updates from our internal Apple Update server? How can I find out? Can I push or force the updates to the client machines or is this an option presented to the user? How do clients know that there are new updates available for their machines? Is there a way to install the updates in silent mode without any user interaction or initiation? I come from a Microsoft WSUS environment, so this is new territory for me.
Thank you in advanced.

Do I need to open any ports on the clients side?
No.
how do I know if my clients are getting the updates from our internal Apple Update server?
The Software Update Server logs should tell you - as well as the speed at which clients get the updates (should happen much faster over the LAN than over the internet).
Can I push or force the updates to the client machines or is this an option presented to the user?
You can use Apple Remote Desktop to manage client machines over the network, including remote software installation.
How do clients know that there are new updates available for their machines?
They get a dialog popup telling them that new updates are available, just like they do now.
Is there a way to install the updates in silent mode without any user interaction or initiation?
Yes, via ARD.
Note that you need to make some changes to get the client to use your update server instead of Apple's. This us usually done via managed preferences, assuming you're using Open Directory to manage your user accounts. There may be some solution to managed preferences if you're using Active Directory, but since I don't do that, I can't help.
If managed preferences don't work for you, you can also override the client settings at a system (rather than user) level via the command:
<pre class=command>defaults write com.apple.softwareupdate CatalogURL http://your.server.net:8088/</pre>
This will change the system-wide setting for the update server to be http://your.server.net:8088/ - obviously you change that to your server's settings.

Why can't i connect with the apple update server while I am updating my phone?

I was updating my phone while errors came up and finally I got rid of those errors. Now there is this message saying "the iphone cannot be restored at this time,because the iphone software update server could not be contacted or is temporarily unavailable, please try again later ". what should I do?

See the answer in your other post.

Is the Apple Update Server working right now?

Hello,
I've been experiencing issues here https://discussions.apple.com/message/23817738 up until now. Out of curiosity, I decided tp ping gs.apple.com and an online ping of it. Both said the packet lost is 100%
Help.

@ elie
sorry to hear about your uncle m8.
as for the CSSU, when you have a backup and flasher, you may as well have willy wonkas golden ticket! there are more updates using it...but some things have issues since i started using it. my email crashes a lot right now...but i am confident they will fix it.
the unit is snappy without having to OC or maemodder it.
over-all...its good. especially for someone like yourself that can fiddle with it enough to make things work.
@richwhite
hahah...yeah. arizona is similar...just not as strong of jolts or as often!
man, when you are going in and out of the casinos, etc....ZAP!!!! just dont hold your phone when you are opening doors etc.
my problem is that i use my phone so much, its hard not do hold it.

I am trying to update the iPhone 3GS to IOS5. At download i get an error - network timed out. Repeated tried several times. Is there an issue with the Apple Update Server or too much rush ? How do i update my phone using iTunes?

I am using iPhone 3GS. It is currently updated to IOS4.3. I am trying to update the OS to IOS5 on iTunes. It downloads the software, but it gives an error - network timed out. I have tried this multiple times. But, the end result is same.
Please help & advise as how I can upgrade the iPhone to IOS5.

Temporarily turn off or disable your firewall and anti-virus software and try the download again.
Stedman

Cannot connect to Apple update server although the internet is working properly

Did anyone find a fix? iPhone connects, and on the Mac Air (with OSX 10.7.4) Safari gives me NSPOSIX Error Domain:1. Skype on the same Mac Air seems to be working fine.
It started just this morning, occasionally at first, and now looks like constantly.
I've cleaned Safari cache, checked DNS, restarted computer, restarted router. Nada.

I called Apple tech support and spoke to David, who was very helpful. Removing Symantec products fixed it for me.
First thing we did was a 'Safe Boot'. Turned the computer off, and as it restarted, pressed the Shift key. That starts just the core of the Operating System without any add-ons. Safari worked just fine. So the problem was narrowed down to third-party installed applications.
Things we then tried:
Removing Computer > Library > Caches directory and <User Home> > Library > Caches directory. (The Library folder is hidden by default. In a new Finder window, I clicked 'Go' and pressed the Options key to see the Library directory.)
We also cleaned out Safari data.
Checked to see no unnecessary plug-ins were installed in the Library > Internet Plug-ins directories.
Checked out the LaunchAgents directory in the Library directories to make sure nothing "funky" was kept there.
Restarted.
None of it solved the problem.
So finally, he asked me to try uninstalling Symantec products. I went into Applications > Symantec Solutions folder and started the Uninstall program. Restarted computer. *Browser back to normal!* Apparently, some Symantec firewall setting may have become corrupted, preventing the browser from going to the internet.
I have since reinstalled Symantec, and so far things seem fine.

Restoring iPod (cannot reach update server)

i have a 20 gig ipod with the click wheel. my computer will recognize it and it shows up in itunes. i have itunes 7 and when i try to restore my ipod, itunes comes up with an error saying that the apple update server cannot be reached. i know that my internet connection is fine and everthing else works.
any suggestions would be helpful.

http://docs.info.apple.com/article.html?artnum=304468

Can't install Windows Support Software because it is not currently available from the Software Update server.

using MacBookPro late 2012, 13" I5,...... the only problem is cant download the support software, you can see on the pic! any sugestions? dont know how to contact apple, in my region there is no any official apple store so cant count on them. tried to download from mirror souses but there is no one who share those files old version doesnt provide full compatability with apple drivers and there are some issues with older ones that i downloaded from other sourses, so please tell me how to solve the problem and how can i download the new drivers?tryed a lot but still the same problem for a long long time

i have a question about the update server!! apples server is a specific sours right!? form where you download the updates if there are any. and all apples when check for updates are using the server as a sours to download those updates. lets pretend its a road splited into 2 ways, the left sight gose to apples ubdate server, the right sight gose to sowehere else i dont know where, so is it somehow possible that in network settings the server option changed to another location,meaning when i'm checking for update or want to download, the internet is not connecting the apples server like changed its way to onother sours which is not providing apples support, and now i can't connect to the apple update server. i know sounds rediculuse but any way as i'm not good in those things so asking to those who might know.
thanks in advance

Can"t connect to update server

I'm having the same issue. I would like to update my atv to the latest software version. I connect it to my mac mini running 10.7.3 and everything seems fine till it tries to verify update with apple. I get the message can't connect to apple update server. I imagine there is a communication error between my mac and apple servers? Any help wouold be appreciated. Thanks in advance

Beautiful! wrote:
Can"t connect to update server
Can't help unless you provide details

How do I reset my software updates to default back to the apple updates ser

How do I reset my software updates to default back to the apple updates server. I used ARD to send a unix command to download the software from my test server but now I don't know the exact path to point it back to the apple updates server. Below is the command line I sent via ARD. I appreciate any help.
defaults write com.apple.SoftwareUpdate CatalogURL http://mobileserver.virtualco.com:8088/index.sucatalog

Niel, I appreciated the help and quick response. A friend did email me that exact command line and it work. john

Can't finish upgrade on atv, when verifying with iTunes says cannot connect to update server. Help!

When upgrading my atv I can't seem to connect to the apple update server. Wondering if I. Need to change my host file and if so how do I do that?

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Open iTunes.
Select your Apple TV in the Source list, and then click Restore.

Taking my US 3G iPad to South Africa

Going to South Africa for 10 days in July and wondering if there is a way to swap SIM cards (purchase locally in South Africa) and pay local rates for 3G data in South Africa.
Does anyone know how to do this, if this would work, if this would affect my warranty with ATT or Apple?
GJM

Going to South Africa for 10 days in July and wondering if there is a way to swap SIM cards (purchase locally in South Africa) and pay local rates for 3G data in South Africa.
Yes - if there is a carrier in South Africa that provides a pre-paid micro-SIM card for data access only.
Does anyone know how to do this, if this would work, if this would affect my warranty with ATT or Apple?
The iPad 3G has a micro-SIM card tray which you would eject to remove the AT&T micro-SIM card and to place the micro-SIM card acquired from a carrier in South Africa - with the iPad powered off when doing so. Place the AT&T micro-SIM card in a safe place for use when you return.
There is no warranty with AT&T, and this would not affect Apple's warranty for the iPad. The iPad is not sold as carrier locked with AT&T, which means it can be used with any other carrier's micro-SIM card for data access only via the carrier's network.

Apple update server in South Africa

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