Apple USB Fax Modem

To whom it shall concern:
I have to say that I recently purchased the Apple USB Fax Modem from an unsuspecting Apple Store, and plugged it into an iMac running Leopard. The Fax Modem worked in the absence of any appreciable problems, pronouncing full functionality most auspiciously!
I had to install zero drivers, nor effectuate the appointment of any difficult configuration.
The only "issue" that one might wish to be cognizant of that I experienced, turned out to be an ID10T error. I entered the entirety of the fax number into the "dialing prefix" box below the entry to key in the intended recipients name, not realizing MacOS was attempting to draw the number from an Address Book entry, in the instant case, absent from the Address Book.
Remediation of the issue dictated that I enter the name and fax number into Address Book, and then subsequently attempted to reassert the transmission of my telecopy, only to then experience 100% success!
This product truly seems to exude excellence in design and function in terms categorically not uncertain.
Stuart

Just a thought, isn't it the _fax capability_ in system prefs that you are praising and not specifically the Apple Modem itself?
I do agree though, faxing works like a charm once you figure out how to do it.
Mrs H

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Apple USB Fax-modem failure

I have an Apple USB fax-modem to be used only to send and recieve faxes. The modem had worked proberly since installation several months ago.
Suddenly it returns the message "waiting for the modem to be avaible" (translated from danish) in the "External modem" print queue window. Or sometimes another message something like "preparing the message for sending...". In the Print & Fax list the modem is registered as "ready".
The modem works proberly on another computer. The computer has had a P- and NV-Ram reset and the cache files has been removed using Onyx. And the modem has been removed on the network list just to make sure, that it can't be used by another part of the system.

This solution is a "workaround" and will not affect in any problems, like I saw that they will happen after:
1.) Removing and changing "IOSerialFamily.kext" : ("The system extension '/System/Library/Extensions/IOSerialFamily.kext' was installed improperly and cannot be used....")
2.) or go back to OS 10.5.5... (latest security-updates not included)
Go to your System-Prefs -> Printing and Faxing
chose the Fax-Modem -> Options
1.) to receive faxes: choose "receive faxes on this computer"
2.) to send faxes: choose not to "receive faxes on this computer",
plug your modem out, wait 5 seconds and plug it in.
Now you can send faxes, but not receive,
before you choose "receive faxes on this computer" again.
To send, you have to start with 2.) again...
It's strange for a mac, but better than 10.5.5 or a corrupted system...
APPLE-STUFF: HERE AGAIN: FIX THAT FAX-PROBLEM FOR 10.5.8 QUICK PLEASE - IT'S IMPORTANT!!!
trollius

Is Apple USB Fax Modem working under Vista

Hi I need to send out Fax's from my mini, I like to buy Apple USB Modem.
Will it work under Vista (is there drivers for it)?
Thx for the help

I'm unable to get the USB external modem working on boot camp with Windows XP. Spent a long time on the phone with Microsoft technical support staff and my ISP's technical support staff over the past 2 or 3 days. Still not working. Their conclusion is that Windows does not work well on Apple (could be finger pointing). Apple tech support told me they could not provide support for Windows (total cop out) on Boot camp.
I've ordered a US Robotics USB modem that is compatible with both Mac and Windows. Won't have it for 2 weeks. If you find any answers, please pass on to me.

Can't get usb fax modem to work

I have one of those small white apple phone/fax usb connectors, and I am trying to send a fax of a word doc but I can't get the process to work.
It reports that there is no dial tone yet it is connected correctly from the computer to my phone line.
I recall being able to do this a couple of years ago, but now I can't figure it out.
Could there be a compatibility problem with the OS?
I used it before with Tiger and now I am on Snow Leopard.
Is there some setup that I need to do before using it?
When I plug it in, it reports that there is a new network interface detected called external modem and it needs to be set up in network preferences.
In the setup, it asks for a phone number an account name and a password, but which account is it referring to? My computer, my ISP, my network router?
It then disconnects and reports that there is no dial tone and to try connecting the phone line again, but it is connected and is working.
Thanks for any advice

Thanks.
It does appear correctly, and everything seems ok, but it doesn't work.
I've been reading around, and apparently the apple usb fax modem doesn't work with digital phone lines.
The last time I used it, in 2007-08, we had an analogue phone line but now we have a digital line as part of the Virgin media phone, cable and broadband service.
Unless someone has had positive results getting it to connect to a digital phone line, I have to conclude, sadly, that it is now obsolete hardware.
I can't even find a comparable item on the apple store website anymore, so they must know that it doesn't work with digital phone lines and stopped selling it.

Controlling a USB Fax modem

Is it possible to control the speed at which the Apple USB Fax modem runs? I have just set up my new iMac to receive faxes and sometimes I receive only part of the page. I am using PageSender software which previously worked very well for me. The problem I now have is similar to a problem I had years ago running FAXStf Pro. I solved the problem by turning down the receive speed. There does not seem to be any similar way to adjust the speed at which the modem operates.

PageSender has sent me a new initialization string which is supposed to force my modem to run at 9600 baud when receiving a fax.

Fax modem won't work - Apple USB external modem

I am new to Mac, well relatively.... It's been 8 years, and now I am back!!
Anyway, I got an iMac 3 weeks ago, and love it. However, I can't get my external modem/fax modem working. I bought the Apple USB external modem, hooked it up, setup a fax printer, and NOTHING. I try to print to the fax and it won't even dial. I call the fax number, and it won't answer. I know it's a live phone line b/c I can hook it up to my fax machine and it works fine, both for incoming and outgoing messages. Is there a trick? Do I have to set up an actual external modem interface in the networks panel just to use an existing phone line? Thanks for your help....

You actually need to configure your iMac as a fax machine to send and receive faxes through the Apple USB modem.
From Faxing in Mac Help in the Finder Help menu;
*To set up your Mac to receive faxes*:
1. Choose Apple menu > System Preferences and click Print & Fax.
2. Select the fax modem in the Printers list.
3. Type your fax number in the Fax Number field. This is used to identify your computer when you send or receive a fax.
4. If you want to control your computer’s fax functions from the menu bar, select “Show fax status in menu bar.” If you don’t want to receive faxes automatically, you must select this option. If you receive faxes automatically, you may want to select this option so you can view status information more easily.
5. Click Receive Options.
6. Select “Receive faxes on this computer,” and choose the number of rings before your computer answers a fax.
a. If you want to receive faxes automatically, make sure your computer answers the phone before any other device that may be connected to it, such as a phone answering machine.
b. If you don’t want to receive faxes automatically, set the number of rings to the highest number possible, and use the Fax status menu to receive faxes manually.
7. Choose what to do with the fax after it arrives; you can save it as an image file, email it, and print it to a printer.
*To send a fax:*
1. Choose File > Print, and then choose Fax PDF from the PDF pop-up menu.
2. Type the fax number in the To field, or click the Address Book button to the right of the To field to select a number. If you want to paste a number into the To field and the Edit > Paste command isn’t available, hold down the Control key as you click the To field and choose Paste from the menu that appears.
3. If your phone system requires you to dial a prefix for an outside line, type it in the Dialing Prefix field.
4. If you want to include a cover page, select “Use Cover page” and enter a subject and message.
5. Make sure the correct fax device is selected from the Printer pop-up menu.
6. To change your options, choose the option category from the print options pop-up menu. For example, to choose your modem’s behavior when faxing, choose Fax Modem. You can choose whether to dial with touch tones or pulse tones, whether to listen to the modem as it dials, and whether to wait for a steady dial tone before dialing.
7. Click Fax.

Apple external fax modem

i just bought apple external fax modem and looking for a free program that I can use to Send & receive faxes and also store these faxes for further use. I now go through the network in order to send and after I send I lose the message.

Apple stopped selling the little fax dongles some years ago - are you sure that is what you purchased? If so, and if your OS (10.6?) supports it, you should be able to use the Print & Fax Preference Pane in System Preferences. I've not used this feature in years, so I don't remember the steps one has to go through, but (as far as I know) you can save any text document in any folder you like. Here is a link to the Apple kb article search page for "fax" with a lot of different information for you to check:
http://support.apple.com/kb/index?page=search&src=support_site.home.search&local e=en_US&q=fax

Does the Apple USB tp modem work with Maverick?

Does the Apple USB tp modem work with Maverick?
If not, what tp modems do work with Maverick?

Important: The Apple USB modem is not supported with OS X Lion or later.
http://support.apple.com/kb/HT3152?viewlocale=en_US&locale=en_US

Any 64 bit driver for Apple USB MA034 Modem Yet?

Uggghh.....Apple! Ugggghhhh Me!
So after being charged for months to use efax, I put a telephone call into my ISP to find that my office line also can handle faxing. This is great, all I need is a fax machine! A quick (really quick) google and i read that we could use an Apple USB MA034 Dial Up Modem to send and receive faxes. Phenomanal! This is why i love my Macs, just like the old WinFax. I scour ebay, find one, and paid $12 for a nice one, shipped.
I further look into how this is going to make my life easier, only to find that I am now screwed, as there isn't a 64 bit driver from Apple to support the modem. I did see people have talked to Apple and that their could be a driver out there, or one of our fine 3rd party friends may have wrote one? Id really like to use this thing instead of it being a 12$ paper weight.
Anybody find anything out there? I was really excited about this. Thanks in advance.

I'm looking for the same basic thing....
Does anyone use a Apple Cinema 23" Display with Vista 64 bit? I'm wondering what video card you use on your PC that supports the 23" Apple display.
I have a DVIator which worked great with XP, but now that my PC has vista, after the vista boot screen starts to appear, I get a black screen.
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Setting up USRobotics USB Fax Modem with 10.8.2

I had an Apple USB Modem that worked fine for years until Mountain Lion
Now, I've purchased a USRobotics USR5637 to replace it.
I installed the fax modem exactly as the Apple device had been installed, but I can't get it to work.
I set up System Preferences/Network for the USB Modem enterring the phone number of my dedicated fax line, click connect . . . the system apparently tries to dial out to its own phone number and (of course) gets a busy signal.
Any suggestions how to set up the USR modem to get it to connect?
With thanks,
Janet

Solution found!
The problem was so simple . . . and so obtuse: my old Apple fax modem refused to work when connected directly to my iMac and would function only from the USB Hub
The new USR Fax modem refuses to work when connected to the USB Hub and functions only when connected directly to my iMac.
But
even though I'd tried both connection options when first installing the USR fax modem I failed to reset the preferences from External USB modem to regular USB modem. Once I made the switch, all was well.
Wow, that was a tricky one!

Can anyone recommend a decent USB Fax/Modem for the Macbook (Intel) ?

Hello, after reviewing the feedback on the Apple USB modem, I see that most cannot fax, a few claim they have done limited numbers of faxes. All complain about the slower connect speed recognition (as compared to earlier Apple internal modems).
Has anyone found a decent USB powered modem or Firewire powered modem which can fac and surf ?
Thanks in advance for any leads,
San

I thought I closed this. ATI would not comment. I will try Apple Support but believe I am wasting time.

What about using USB-Fax-Modem on Mavericks?

Can I use my longshine USB 56k Data/Fax Modem LCS 8156C1 on the new OS?

If I understood what you meant, an A/C power supply is going to help you using devices more powerful, devices that would be not supported by an USB supply.

Sharing problems with usb FAX/modem in lion server

Hi !
I Have a small LAN with three iMac and a mac mini running lion server (and used like a file server).
I need to send and receive a few fax each month, ad yI bought a USR5637 (it work with Lion).
It works almost perfectly with Lion but:
1) Lion server doesn't send a mail (to the indicated adress) when a fax is arrived. Do I need to set an account in mail.app ?
2) I can send a fax only from the mac mini server. I have shared the fax printer, but in the LAN clients with installed the shared printer/FAX, it doesn't work !
I need the fax, can someone hel me ?
Thanks.
Aldo

The server system works so leave that alone.
On your client machine try this. My system sees the Zoom as 'USB Modem @ servername'
Delete the entry for your zoom modem from Printers and Scanners. It probably reads something like USB Modem @ servername.
Add your modem again. Instead of Selecting USB Modem @ servername from the list, choose Add other printer or scanner. In the Add Printer dialog box select USB Modem @ servername. Type a new name in the name box. This time use only letters numbers and dashes. Don't use spaces or special characters. It appears that the spaces or special characters is causing the error. On my computer I entered modem-servername.
If this works for you be sure to enter a defect report at apple.

Can't get SPA122 / USR 56k USB Fax Modem / Mac OSX 10.8 to fax

Hi All;
I'm with voip.ms and I've been reading that faxing does work with specific settings on this provider along with the settings per the Cisco KB articles.
I've set all those settings and can't seem to get it to work.
I will intermittantly get 1 or 2 pages sent and then the line hangs up, or no pages at all.
I'm running 1.3.1 firmware at the moment on the SPA122.
Unfortunately, the modem / mac won't let me adjust speeds for the fax transmission.
Looking for ideas / suggestions to try to get this working.
Thanks.
Cory

I found the driver update from Apple. HP didn't have it or even a reference to it for some reason....
Download and install the following:
http://support.apple.com/kb/DL907

Want a Help page on installing Fax Modem and how to use it.

I have bought the Apple USB fax Modem.
But I have been unable to find instructions on:
1) installing the modem,
2) setting up the modem
3) configuration of software that drives the modem, cover sheets etc.
4) If I need to deactivate my Airport before using it
5) How to connect my cell by Bluetooth or tether to send/receive Faxes
Now I know that you use the print to PDF Fax,
But I have sent several faxes and never found a prompt that says they made it or failed.
Does anyone know where I can find this info??
Thanks
Dunc
I have a MBP 2.4, 4 gigs

1) installing the modem,
Plug it in
2) setting up the modem
If you want to use it for connecting to dial-up you would do this in Network Preferences, where you would enter the number, username and password, but I guess this isn't what you want to do as you have Airport.
3) configuration of software that drives the modem, cover sheets etc.
To send a fax, choose 'Fax PDF' from the Print dialog. You set up the telephone number and whether you want a cover sheet there.
4) If I need to deactivate my Airport before using it
Not to send a fax
5) How to connect my cell by Bluetooth or tether to send/receive Faxes
I'll have to pass on that, I don't have a clever mobile phone. You might like to post it again as a separate question.
But I have sent several faxes and never found a prompt that says they made it or failed.
You don't get any progress report faxing this way.
If you are going to do a lot of faxing you might like to look at PageSender which offers many more features.

Apple USB Fax Modem

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