Apple USB Modem not Recognized

eMac 700MHz, 256 MB RAM. OS 10.4.8 with all current updates. USB seems to work fine for keyboard and Mouse. This eMac has no internal modem, so I got the Apple USB Modem.
The modem is not seen by the operating system. I open the Network Preference Pane, and all I see is Ethernet. If I try to add a network port, I only see Ethernet, 6 to 4, and Firewire.
I tried a 2nd Apple USB modem with identical results. I can't help thinking there should be some command-line magic or nvram hack, or maybe a firmware upgrade that will make this thing work.
Any suggestions greatly appreciated.
Various Mac OS X (10.4.8)

in the network preferences do you have configure ipv4 set to ppp? from here there should be a modem tab where you can select your modem from a (very long)list. if you have already done this, have you checked your system profiler to see if the modem is detected when it is connected??

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Apple USB Modem not seen in Network System Preference

I am trying to set up my father's Mac Mini to send and receive faxes using the Apple USB Modem. The base problem I am having is that the Mini does not even show the device. It is not in the Network System Preference, or even in the "About this Mac" system information. I don't know if the dongle is even working.
In the "Print and Fax" area of the System Preferences, I have no luck either. When I hit the add button ( + ) to add a device, the "fax" button at the top only shows the word "Bluetooth" and it is listed as a Fax. Any suggestions would be wonderful.

Gee,
You've gotten no response for over two weeks, I see. So, maybe you're resolved your issue.
If not, I'll just say that I have an Apple USB modem on my 2009 Mini, though I connect to the Internet via WiFi most of the time, and the modem has been pretty effortless to use. It's recognized in Network Preferences, even when not in use.
Maybe your issue is electro-mechanical, i.e., is it wrongly plugged into the Ethernet port?
Or, is your USB modem plugged directly into your Mini, instead of a powered or un-powered USB hub?
Anyway, please let us all hear if you've resolved your issue and what it was.
Peace to you,
C. Livingstone

Apple USB Modem Not Supported in Snow Leopard Running 64-bit Kernel Mode

Has anyone been able to get the Apple USB Modem to work with Snow Leopard (SL) when running SL in 64-bit kernel mode? I get an error saying hardware not supported.

I would suggest you take this question up in the MacBook Pro forum or perhaps the Snow Leopard forum. This forum is for question about older, Pre-G3 Apple hardware and so not the forum where you'll be most likely to get a quick and applicable response.
Regards.

Faxing with Apple USB Modem (external) - Can you do it?

I bought the new iMac G5 with built in iSight BUT no built in Modem. Apple offers a USB Modem and it says you can fax BUT one of the posts said they could NOT fax. Has anyone successfully sent and received faxes using the Apple USB Modem preferably from a new iMac?

The following appeared in yesterday's MacInTouch.com column:
Chuck Counselman sent a follow-up to his Nov. 16 note about faxing with Apple's new USB external modem:
I've since solved the problem. Now my Apple USB Modem not only sends and receives faxes; it also dials into Earthlink and makes a PPP connection to the Internet. For others' possible benefit, here is a description of what I did that worked. I don't know how much of what I did was necessary.
In System Preferences > Network, I defined a new Location (which I named "USB Modem," but the name is not important). In the "Show" pop-up menu, I chose "External Modem." Under the "PPP" tab I entered my Service Provider's name, my Account Name and Password, and primary and alternate telephone numbers for my ISP's modem pools; and I clicked "Apply Now." Under the "TCP/IP" tab, in the "Configure IPv4" menu, I left the default choice "Using PPP" unchanged. Under the "Modem" tab, in the "Modem" menu, I chose "Apple External 56K Modem (v.92)"; I left the other default choices unchanged; and I clicked "Apply Now". Then I closed System Preferences.
Via the data-modem menu in the OS menu bar, I chose "Connect," and was pleased to hear and see the familiar sounds and sights of a dial-up connection. I surfed the web for a couple of minutes just to test the connection; it was fine.
In System Preferences > Print & Fax, under the "Faxing" tab I had already entered my fax number and a "Save to" folder name. Now I clicked the "Set Up Fax Modem" button. A day earlier, clicking this button had gotten me an empty "Fax List" window. Now it got me a "Fax List" window containing one entry with the name "External Modem."
And now the Apple USB Modem answered calls, received faxes, and saved them in the folder I'd designated. Now I could send faxes, too, following the instructions in the OS Help.
I returned to my original Location, where my Network connection was via Airport, not via the USB modem. Now, in the data-modem menu in the OS Menu Bar, the "Connect" command was grayed out (as expected). However, the USB modem continued to function for faxing.

My ipod 4 when i plug it to my pc Windows 7 had worked fine for 8 months then one day i plug it in and a message came USB device not recognized, i tried reset network settings and nothing called apple they did not know any help out there TX

My ipod 4 when i plug it to my pc Windows 7 had worked fine for 8 months then one day i plug it in and a message came USB device not recognized, i tried reset network settings and nothing i did not install any software before this happend i called apple they did not know, any help out there TX

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Apple USB Modem is not working (Snow Leopard)

Hi,
I'm despered, because I'm looking for the answer for over a week.
I just bought an Apple USB Modem (this for telephone line 56k), but
it's not working with my computer (zero response, I cannot find it in
System Preference => Network)
As far as I noticed, everything with modem is ok, because when I
plugged it to regular PC it's responding.
Help...
ps. sorry for my gramma...I'm not native english
Icon

There are users with USB modems and they seem to have got them to work. have a look at this thread:-
http://discussions.apple.com/thread.jspa?threadID=2130862&tstart=0
regards

TS1369 Hello! I have an Ipod Shuffle 2nd Generation and it is not recognized by my Windows 8 based laptop. An error message of 'USB device not recognized' is shown. I have the latest ITunes version installed, and tested the dock in other pc's.

Hello!
I have a problem connecting my Ipod Shuffle 2nd generation to my Windows 8 based laptop. The computer doesn't recognize the Ipod and issues an error message saying 'USB device not recognized'. I tried uninstaling ITunes(latest version) and all other Apple software and reinstaling it back again, checked my USB hubs in the 'Device Manager' section of the Control Panel, you name it.
I could really use some help solving this.
I've turned to the troubleshooting section in Apple Support but it has nothing concerning situations in wich the device isn't even shown in the 'My Computer' folder.
Help a brother out, will you???

Found a solution in another forum http://en.kioskea.net/forum/affich-63733-ipod-not-detected-on-computer (a few posts down).
It was for an IPOD so you can see those details in the link.
Found how to reset a shuffle and inserted it into these instructions - did not have to follow his last steps.
- Turn off computer.
- Plug Shuffle into usb.
- Then you must reset your shuffle
To reset iPod shuffle:
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible
Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.
- Start computer and it should install the usb driver for the ipod automatically.
- Your i pod will say do not unplug so don't. then open itunes and it will be there.
I did not have to do these thing below – did not get error message and shuffle was displayed in Itunes. / LMc
Just remember to not only eject ipod from itunes but stop usb.
Go to the program icons near the clock and right click the usb icon and "safely remove hardware" will appear and click it.
Stop it and select "apple ipod".

USB Device Not Recognized issues

I have a Qosmio X505-Q860 and I've been getting the 'USB Device Not Recognized' error constantly for several months. I've never plugged anything into any of my USBs and the error is now causing a nice Blue Screen (which happened about 4 times yesterday within 1 hour). I've tried uninstalling the problem USB hub but it keeps telling me that it failed to uninstall (I'm on my administrator account when doing this). How in the world do I get rid of this so my computer stops crashing and driving me crazy!?
Edit: I should also mention that everything is up to date (I check often and checked just now).
"A stopped clock is still right twice a day."

I suggest trying another USB cable. If you are positive that your cable is not the issue then try resetting the iPod and booting into disk mode (Hold menu+select down until Apple logo appears. Then hold menu+play/pause down and the iPod will go into disk mode, see if the computer recognizes it then. If that works then their is either a software issue on the computer or a firmware issue. Worth trying to restore but backup all your iPod's files first!

"USB device not recognized" when ipod plugged in???

(ipod mini 4gb)
When I plug my ipod into my laptop I get the message: "USB device not recognized." It says the device has malfunctioned!!! If I click on this error message it says my ipod is an unknown device and no drivers are installed for it???
It was working fine until a few days ago. If i reset it I can charge it up but that's all, it still does not appear in itunes or on my computer.
I've tried eveything on the help website but nothing works! Can anyone help?!
patriot 3050 Windows XP

ok my question is do you have a mac or windows based laptop
here is why and what happened to my ipod mini
my ipod mini was connected to my macintosh charging while i was using my imac and it came up with a system update 10.4.3 i installed it and finished installing it and afterwards my apple wouldn't recongnize my ipod mini or even display it one the screen i found out by myself that when the apple update got to the end of the update it installed new hard drive drivers but also installed the drivers on the ipod mini which locked out the mini's internal hard drive and my mini then stop responding it would play music and charge but wouldn't connect to the computer
so what i did to fix it was this
i went into utilites in mac os x tiger or any version of os x has this and selected disk utility you will notice that the ipod will appesr in disk utility but not on the desktop this is due to a recent system update driver that isn't compatible with the internal drive on the ipod mini so in disk utility just select format the drive in a mac os partition standard works the best it will then format the ipod and the ipod will apear in the desktop again but not as a ipod let me explain when you format the ipod using the disk utility it formats and even erases the firmware of of the hard drive on the mini so when you are done formating the ipod run the ipod updater to reinstall the ipod's operating system and presto your ipod will now work again
warning: i don't know how to fix this on a ipod in windows so if this is a windows based laptop you need to find someone witha macintosh to do this with sorry

"USB Device Not Recognized" Message when connecting iPod Nano

I get the following windows pop up when connecting my son's iPod Nano
*"USB Device Not Recognized"*
*One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.*
I have successfully connected this device to this computer before so I don't know what has changed.
Message was edited by: ipodnannouser

This did not work for me. I have a laptop that was running Windows XP, and it had no problems recognizing the iPod. I was having problems with XP, and rather then reinstall XP, I did a clean install of Vista. I did a settings transfer, so the new install of iTunes came already configured--I mention this since I don't know if it was a factor.
When I plugged in the iPod, I got the USB Device Not Recognized. The usbstor.inf file did not fix the problem. However, the solution at http://www.winvistabeta.com/groups/275128/ipod-usb-device-not-recognized/message .aspx did fix the problem. Do this:
Reset the iPod:
1. Unplug the iPod.
2. Turn the hold switch to HOLD and then back to off.
3. Hold the Center and Menu buttons for 6 seconds until you get the Apple logo when you release them.
4. Plug in the iPod. It should now be recognized.
This worked fine for me the first time. Thanks! Jack

2G Nano-USB Device Not Recognized message

2G Nano has been sitting for months. Decided to use it as a backup. When connected to computer (tried on 4 different computers running iTunes) I get a "USB Device Not Recognized" message. It shows up in "Device Manager" as an "Unknown USB Device" not an "iPod". Have performed the required 5 Rs and it still will not work. Any help would be greatly appreciated!

This did not work for me. I have a laptop that was running Windows XP, and it had no problems recognizing the iPod. I was having problems with XP, and rather then reinstall XP, I did a clean install of Vista. I did a settings transfer, so the new install of iTunes came already configured--I mention this since I don't know if it was a factor.
When I plugged in the iPod, I got the USB Device Not Recognized. The usbstor.inf file did not fix the problem. However, the solution at http://www.winvistabeta.com/groups/275128/ipod-usb-device-not-recognized/message .aspx did fix the problem. Do this:
Reset the iPod:
1. Unplug the iPod.
2. Turn the hold switch to HOLD and then back to off.
3. Hold the Center and Menu buttons for 6 seconds until you get the Apple logo when you release them.
4. Plug in the iPod. It should now be recognized.
This worked fine for me the first time. Thanks! Jack

3G iPod Touch "USB device not recognized" on any PC

My 3G been working fine for 1+ yr. Running iTunes 10 on a WinXP system; latest OS (4.2.1?) everything was up to date and working fine. One day I get "USB device not recognized" when I hook it to the PC. Also, when connected to a charger, I don't get the battery screen. It charges either way, but slowly.
I visited the local Apple store & the guru checked it on her system, with same results. I just reset it, hoping for a miracle, but it still isn't recognized.
Help?

Hi Che-Che. I'm having what looks like the same problem. Cannot get this iPod Touch 4th Gen to be recognized on any computer. When I use the white Apple cord that came with it, absolutely nothing happens. Not a sign of being recognized or not being recognized. I brought a third party cable made by Scohche and it is made for iPod, but at least the computer acts like it is starting to load the USB driver, then it fails. The other cable you are talking about, was it an Apple cable? I'm leaning towards it being a faulty Apple cable.

"USB Device not Recognized" when shuffle is plugged into computer

Everytime I plug my shuffle into my Dell laptop it comes up with the message "USB device not recognized". The shuffle doesn't show up in my computer or itunes. I've done some of things that it says to try, but I'd really like to get this fixed and get my shuffle working. Typically when I plug it in, it blinks once, yellow/orange, and then no more, and the notice comes up on the computer screen. If this makes a difference, the shuffle worked fine until last summer when my hard drive crashed. Upon installing a new hard drive, the shuffle began to not work/sync with my computer as it had been before. Any suggestions on how to get my shuffle working again? Much appreciated!

Well start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Perhaps the iPod Shuffle utility might help?
http://docs.info.apple.com/article.html?artnum=305204
Patrick

IPod not recognized. says"USB device not recognized and has malfunctioned

I just bought an iPod nano from one of my friends and i got the usb cord off of ebay. when i connect my ipod to my computer. it says usb device not recognized. i've installed software and everything. i've downloaded iTunes and all the ipod software i can find including the updater and other downloads from apple. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

After switching to a Nano, my Dell pocket DJ is having the same problem you are describing. I can't tell what the fix is but I plan on purchasing a new USB as I suspect that may be the problem.

"USB Device Not Recognized" error when I connect iPod to my PC

I have a brand new 5th gen (I think) iPod.
I have been able to connect it successfully to my home laptop, download music to it and play it so I know the iPod works per se and the cable is ok too.
Now at work (where tons of my music is) when I connect it to my PC here and I get a "USB Device Not Recognized" error pops up from my taskbar. When I click on the message it pops up a "USB Device Not Recognized" window which displays a list of USB ports, and shows "Unknown Device" for the one where the iPod is connected.
I think its probably USB1.something as opposed to USB2.0 but from what I understand that shouldn't matter.
Can anyone suggest anything ?
I've tried the 5R's as far as I can, and I read through this thread:
http://discussions.apple.com/thread.jspa?threadID=500559&tstart=15
but there didn't seem to be anything conclusive.
Thanks for any help,
Jill

First make sure the latest iTUnes is installed on this work PC, IF your allowed to install things on it, the latest iTunes version is 6.0.4.2 and can be downloaded from the apple site (Hit iPod+iTunes tab at the very top of this web page)
Another thing is what version of windows is the work PC? Is it windows XP Windows 2000 Or windows Me 98? iTunes will only run on XP and 2000

Apple USB Modem not Recognized

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