Apple USB Modem Not Supported in Snow Leopard Running 64-bit Kernel Mode

Has anyone been able to get the Apple USB Modem to work with Snow Leopard (SL) when running SL in 64-bit kernel mode? I get an error saying hardware not supported.

I would suggest you take this question up in the MacBook Pro forum or perhaps the Snow Leopard forum. This forum is for question about older, Pre-G3 Apple hardware and so not the forum where you'll be most likely to get a quick and applicable response.
Regards.

Similar Messages

  • Apple USB Modem not seen in Network System Preference

    I am trying to set up my father's Mac Mini to send and receive faxes using the Apple USB Modem. The base problem I am having is that the Mini does not even show the device. It is not in the Network System Preference, or even in the "About this Mac" system information. I don't know if the dongle is even working.
    In the "Print and Fax" area of the System Preferences, I have no luck either. When I hit the add button ( + ) to add a device, the "fax" button at the top only shows the word "Bluetooth" and it is listed as a Fax. Any suggestions would be wonderful.

    Gee,
    You've gotten no response for over two weeks, I see. So, maybe you're resolved your issue.
    If not, I'll just say that I have an Apple USB modem on my 2009 Mini, though I connect to the Internet via WiFi most of the time, and the modem has been pretty effortless to use. It's recognized in Network Preferences, even when not in use.
    Maybe your issue is electro-mechanical, i.e., is it wrongly plugged into the Ethernet port?
    Or, is your USB modem plugged directly into your Mini, instead of a powered or un-powered USB hub?
    Anyway, please let us all hear if you've resolved your issue and what it was.
    Peace to you,
    C. Livingstone

  • Apple USB Modem not Recognized

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  • IMac8,1 running Snow Leopard with 64 Bit kernel and dual monitor

    I've got an early 2008 Imac with an ATI Radeon HD 2600 Pro card running Snow Leopard 10.6.3.
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    Is this a known issue?

    AFAIK, Mac Pro (2006) is EFI32 and is not capable of booting the 64-bit kernel, but the system is fully capable of running 64-bit applications using the 32-bit kernel.
    This question can be confusing and context-dependent, and there can be different reasons for asking about the "64-bitness" of the kernel. Particularly whether the application support for 64-bit is available, and whether the kernel itself is 64-bit.
    For 64-bit application support. AFAIK, you have that.
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  • Mac Pro Classic, Snow Leopard, and 64 bit kernel

    Hello, and thanks in advance for your thoughts and your help. A question was brought up on the macrumors forums about the shortcomings of the 2006 mac pro. Basically someone said that he would not get a used 2006 mac pro because "it can't boot into Leopard in 64-bit." I asked him what he meant and he said that he didn't think it was "true" 64 bit because in his system info it says "64 bit kernel and extensions - no". I poked around a little bit and found a good article:
    http://www.appleinsider.com/articles/08/10/28/roadto_mac_os_x_snow_leopard_64_bit_to_thekernel.html
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    Now, my question. Since my Mac Pro runs on 32 bit EFI instead of the new EFI 64, will I be able to have a similar 64 bit Snow Leopard experience? Will my EFI on my antique mac pro really limit the 64 bit Snow Leopard experience? Will my aluminum macbook be able to "do" more with snow leopard than my mac pro? and lastly, I am currently running the Radeon 4870 in my mac pro, since the guys at ATI snuck the 32 bit EFI onto the card as well as the 64 bit EFI, somehow. I wonder what's going to happen with all this when Snow Leopard drops.

    I think part of the confusion is that the original Mac Pro does not enable 64 bit under Boot Camp. If you look at:
    http://www.everymac.com/systems/apple/mac_pro/stats/mac-pro-quad-2.66-specs.html
    The original Mac Pro is 64 bit in every way. Regular Leopard is not in the Finder. So there is still a chance you may get 64 bit processing on Snow Leopard even with the original Mac Pro.
    From the above link:
    Each of two Xeon 5150 "Woodcrest" Dual-Core processors have two independent processor "cores" with 4 MB of level 2 cache per processor. It also features a 128-bit SSE vector engine, 64-bit data paths and registers. Also offered, via custom configuration, were two 2 GHz Dual Core Xeon 5130 processors for US$300 less, two 3 GHz Dual Core Xeon 5160 processors for US$800 more, and starting April 4, 2007, two 3 GHz Quad Core Xeon X5365 (Clovertown) processors for US$1500 more.
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  • Transparent PNG not working in Snow Leopard w Final Cut 3.5&4

    I recently changed from a G5 mac to a Mac Pro. I had FCE HD 3.5 which supposedly is not supported in Snow leopard..although it did work.
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    Well that hasn't worked since i switched to Snow leoplard. I thought it was a problem because i had FCE 3.5 so i bought FCE 4 yesterday
    So i decided to upgrade and still doesn't work.
    Instead of getting a transparent BG.. the top video layer where i placed the PNG image of a character with a white bg still has the white bg..and the inside of the character is semi transparent..
    not what i want.
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    What's going on.. ONly specific PNG formats have transparency in FCE???
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    Hi -
    Here is a correctly formated PNG file with transparency.
    You can download it to test in your sequence by Control-Clicking and selecting "Download Linked File As . . ." from the drop down menu [HERE|http://www.spotsbeforeyoureyes.com/Test.png]
    You simply need to place it on a video track above any other clip to see if the effect works or not.
    Please post if this graphic works for you.
    MTD
    Message was edited by: Meg The Dog

  • Faxing with Apple USB Modem (external) - Can you do it?

    I bought the new iMac G5 with built in iSight BUT no built in Modem. Apple offers a USB Modem and it says you can fax BUT one of the posts said they could NOT fax. Has anyone successfully sent and received faxes using the Apple USB Modem preferably from a new iMac?

    The following appeared in yesterday's MacInTouch.com column:
    Chuck Counselman sent a follow-up to his Nov. 16 note about faxing with Apple's new USB external modem:
    I've since solved the problem. Now my Apple USB Modem not only sends and receives faxes; it also dials into Earthlink and makes a PPP connection to the Internet. For others' possible benefit, here is a description of what I did that worked. I don't know how much of what I did was necessary.
    In System Preferences > Network, I defined a new Location (which I named "USB Modem," but the name is not important). In the "Show" pop-up menu, I chose "External Modem." Under the "PPP" tab I entered my Service Provider's name, my Account Name and Password, and primary and alternate telephone numbers for my ISP's modem pools; and I clicked "Apply Now." Under the "TCP/IP" tab, in the "Configure IPv4" menu, I left the default choice "Using PPP" unchanged. Under the "Modem" tab, in the "Modem" menu, I chose "Apple External 56K Modem (v.92)"; I left the other default choices unchanged; and I clicked "Apply Now". Then I closed System Preferences.
    Via the data-modem menu in the OS menu bar, I chose "Connect," and was pleased to hear and see the familiar sounds and sights of a dial-up connection. I surfed the web for a couple of minutes just to test the connection; it was fine.
    In System Preferences > Print & Fax, under the "Faxing" tab I had already entered my fax number and a "Save to" folder name. Now I clicked the "Set Up Fax Modem" button. A day earlier, clicking this button had gotten me an empty "Fax List" window. Now it got me a "Fax List" window containing one entry with the name "External Modem."
    And now the Apple USB Modem answered calls, received faxes, and saved them in the folder I'd designated. Now I could send faxes, too, following the instructions in the OS Help.
    I returned to my original Location, where my Network connection was via Airport, not via the USB modem. Now, in the data-modem menu in the OS Menu Bar, the "Connect" command was grayed out (as expected). However, the USB modem continued to function for faxing.

  • Apple USB Modem is not working (Snow Leopard)

    Hi,
    I'm despered, because I'm looking for the answer for over a week.
    I just bought an Apple USB Modem (this for telephone line 56k), but
    it's not working with my computer (zero response, I cannot find it in
    System Preference => Network)
    As far as I noticed, everything with modem is ok, because when I
    plugged it to regular PC it's responding.
    Help...
    ps. sorry for my gramma...I'm not native english
    Icon

    There are users with USB modems and they seem to have got them to work. have a look at this thread:-
    http://discussions.apple.com/thread.jspa?threadID=2130862&tstart=0
    regards

  • Apple USB modem and snow leopard = kernel panic !

    Hello,
    With Snow (10.6.1) I encounter very often a kernel panic when I turn off the
    Mac.
    When I check the console I have this:
    Interval Since Last Panic Report: 670049 sec
    Panics Since Last Report: 1
    Anonymous UUID: F080CD9F-6604-4AF2-82F1-D43BE33F40C5
    Tue Oct 6 07:38:13 2009
    panic(cpu 1 caller 0x2a6ac2): Kernel trap at 0x08090001, type 14=page fault, registers:
    CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x00100000, CR4: 0x00000660
    EAX: 0x089ec400, EBX: 0x08e51000, ECX: 0x08e51004, EDX: 0x0145aff1
    CR2: 0x00000000, EBP: 0x4c1ebc88, ESI: 0x087cd800, EDI: 0x00000000
    EFL: 0x00010246, EIP: 0x08090001, CS: 0x00000008, DS: 0x00030010
    Error code: 0x00000002
    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
    0x4c1eba78 : 0x21acfa (0x5ce650 0x4c1ebaac 0x223156 0x0)
    0x4c1ebac8 : 0x2a6ac2 (0x590a50 0x8090001 0xe 0x590c1a)
    0x4c1ebba8 : 0x29c968 (0x4c1ebbc0 0x8c7c9e0 0x4c1ebc88 0x8090001)
    0x4c1ebbb8 : 0x8090001 (0xe 0x48 0x4c1e0010 0x4f0010)
    0x4c1ebc88 : 0x1333880 (0x8e51000 0x8e51000 0x0 0x8e6b400)
    0x4c1ebca8 : 0x133269d (0x8e72280 0x0 0x0 0x1)
    0x4c1ebce8 : 0x133277c (0x8e6b400 0xb000001 0x3 0x2000)
    0x4c1ebd28 : 0x3064df (0xb000001 0x3 0x2000 0x8dfad20)
    0x4c1ebd68 : 0x30cedb (0x4c1ebdb0 0x0 0x4000000 0x0)
    0x4c1ebd98 : 0x2f8b48 (0x4c1ebdb0 0x246 0x4c1ebe08 0xa80d6f0)
    0x4c1ebdd8 : 0x2ee35c (0xa80d6f0 0x3 0x4c1ebed8 0x0)
    0x4c1ebe28 : 0x2ee422 (0xa80d6f0 0x3 0x4c1ebed8 0x0)
    0x4c1ebe88 : 0x469be6 (0x92634e0 0x4c1ebed8 0x4c1ebeb8 0x3007dc)
    0x4c1ebef8 : 0x46b9dc (0x865b280 0x92634e0 0x8dfad20 0x0)
    0x4c1ebf38 : 0x46baad (0x0 0xa 0x4c1ebf5c 0x1)
    0x4c1ebf78 : 0x4ed85f (0x8dfad20 0x9811ee8 0x9fa62a4 0x0)
    0x4c1ebfc8 : 0x29d3fd (0x9811ee4 0x2 0x10 0x82d32a4)
    Kernel Extensions in backtrace (with dependencies):
    com.apple.iokit.IOSerialFamily(10.0.2)@0x132e000->0x1336fff
    BSD process name corresponding to current thread: pppd
    Mac OS version:
    10B504
    Kernel version:
    Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386
    System model name: Macmini3,1 (Mac-F22C86C8)
    System uptime in nanoseconds: 5693599172824
    unloaded kexts:
    com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x105c000, size 0x12288) - last unloaded 98582035842
    loaded kexts:
    com.Logitech.Control Center.HID Driver 3.1.0
    com.apple.driver.AppleHWSensor 1.9.2d0
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.MotorolaSM56KUSB 1.5.10
    com.apple.driver.AppleHDA 1.7.4a1
    com.apple.driver.ApplePlatformEnabler 2.0.0d2
    com.apple.driver.AGPM 100.8.15
    com.apple.driver.AppleUpstreamUserClient 3.0.5
    com.apple.driver.NVSMU 1.1.7
    com.apple.DontSteal_Mac_OSX 7.0.0
    com.apple.driver.AudioIPCDriver 1.1.0
    com.apple.driver.AppleIRController 161
    com.apple.driver.AppleIntelPenrynProfile 17
    com.apple.driver.ACPISMCPlatformPlugin 3.4.0a20
    com.apple.driver.AppleLPC 1.4.6
    com.apple.GeForce 6.0.2
    com.apple.driver.AppleHIDKeyboard 1.1.5f1
    com.apple.iokit.SCSITaskUserClient 2.5.1
    com.apple.iokit.IOAHCIBlockStorage 1.5.0
    com.apple.driver.AppleHPET 1.4
    com.apple.driver.AppleFWOHCI 4.3.4
    com.apple.driver.AirPortBrcm43xx 410.91.20
    com.apple.BootCache 31
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.driver.AppleUSBHub 3.7.8
    com.apple.driver.AppleAHCIPort 2.0.0
    com.apple.nvenet 1.0.58
    com.apple.driver.AppleUSBOHCI 3.7.5
    com.apple.driver.AppleEFINVRAM 1.3.0
    com.apple.driver.AppleRTC 1.3
    com.apple.driver.AppleUSBEHCI 3.7.5
    com.apple.driver.AppleACPIButtons 1.3
    com.apple.driver.AppleSMBIOS 1.4
    com.apple.driver.AppleACPIEC 1.3
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 90.0.0
    com.apple.security.sandbox 0
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.0.11
    com.apple.driver.AppleIntelCPUPowerManagement 90.0.0
    com.apple.nke.ppp 1.5 - last loaded 158842070257
    com.apple.iokit.IOBluetoothSerialManager 2.2.1f7
    com.apple.iokit.IOSerialFamily 10.0.2
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.DspFuncLib 1.7.4a1
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.driver.AppleSM56KUSBModemFamily 1.1.12
    com.apple.driver.AppleSM56KUSBAudio 1.9.16
    com.apple.iokit.SM56KUSBAudioFamily 1.6.1
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.IOSurface 73.0
    com.apple.iokit.IOAudioFamily 1.7.0fc16
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleHDAController 1.7.4a1
    com.apple.iokit.IOHDAFamily 1.7.4a1
    com.apple.iokit.AppleProfileFamily 40
    com.apple.driver.AppleSMC 3.0.1d2
    com.apple.driver.IOPlatformPluginFamily 3.4.0a20
    com.apple.nvidia.nv50hal 6.0.2
    com.apple.NVDAResman 6.0.2
    com.apple.iokit.IONDRVSupport 2.0
    com.apple.iokit.IOGraphicsFamily 2.0
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.2.1f7
    com.apple.driver.AppleUSBBluetoothHCIController 2.2.1f7
    com.apple.iokit.IOBluetoothFamily 2.2.1f7
    com.apple.iokit.IOUSBHIDDriver 3.7.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.5.1
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6
    com.apple.driver.AppleUSBMergeNub 3.7.5
    com.apple.driver.AppleUSBComposite 3.7.5
    com.apple.iokit.IOAHCISerialATAPI 1.2.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.5.1
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOFireWireFamily 4.1.7
    com.apple.iokit.IO80211Family 300.20
    com.apple.iokit.IOUSBUserClient 3.7.5
    com.apple.iokit.IOAHCIFamily 2.0.0
    com.apple.iokit.IONetworkingFamily 1.8
    com.apple.driver.AppleEFIRuntime 1.3.0
    com.apple.iokit.IOUSBFamily 3.7.8
    com.apple.iokit.IOHIDFamily 1.6.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.driver.DiskImages 281
    com.apple.iokit.IOStorageFamily 1.6
    com.apple.driver.AppleACPIPlatform 1.3
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.3.0
    Model: Macmini3,1, BootROM MM31.0081.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 4 GB, SMC 1.35f0
    Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
    Memory Module: global_name
    AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.91.19)
    Modem:
    Bluetooth: Version 2.2.1f7, 2 service, 0 devices, 1 incoming serial ports
    Network Service: External Modem, PPP (PPPSerial), ppp0
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: HTS721010G9SA00, 93,16 GB
    Serial ATA Device: PIONEER DVD-RW DVRTS08
    USB Device: Hub, 0x050d (Belkin Corporation), 0x0264, 0x24700000
    USB Device: EyeTV Diversity, 0x0fd9, 0x0011, 0x24730000
    USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x24100000
    USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc50e, 0x24110000
    USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0x24120000
    USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
    USB Device: Apple USB Modem, 0x05ac (Apple Inc.), 0x1401, 0x06400000
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8216, 0x06110000
    We can see the following information:
    BSD process name corresponding to current thread: pppd
    so this is a bug with the Apple USB modem and snow leopard !
    you know what to do?
    Thank you very much for your help

    up !
    the problem is still there

  • Are mobile internet USB devices still not working on Snow Leopard?

    Are mobile internet USB devices still not working on Snow Leopard? I actually had to go back to my previous operating system to get this to work. I would however prefer to use Snow Leopard...if Apple & HUAWEI have finally got their act together!

    There appears to be a problem with drivers for USB wireless modems with 10.6. I upgraded from Leopard to Snow Leopard and now can't connect to the internet with my wireless modem. I hope Apple sort this out soon. Or maybe it's Huawei that needs to put a 10.6 driver into its software.

  • Does Mountain Lion bring back Apple USB modem support?

    I was one of those individuals shocked to realize that Apple failed to update the driver for the Apple USB modem from 32 bit to 64 bit in Lion thus killing everyone's abilty to fax from their Mac.
    When I spoke to Apple Support last week, the individual hinted that Apple was going to do right and ship a 64 bit driver so people could start using their modems again for faxing.
    Can anyone with the Gold Release confirm that the functionality is back or not?

    Thanks for the reply. Still curious if Apple did right by their customers as the support rep implied that they would. I can't confirm either because I discovered tonight that I can't upgrade to Mountain Lion yet until Mariner Software decides to make one of their products compatible with 10.8.  Starting to think I need to find an alternative to their product.

  • Can you prove Apple USB Modem supports Voice calls?

    I'm developing an app using the Apple USB Modem and I haven't been able to find a single application that supports its claimed voice capabilities. Doesn any have a voice file known to be compatible with this modem? All my attempts have resulted in very distorted screeching playback. I came across one other similar experience/opinion on this modem.

    "I am confused, QuickDraw. If the poster cannot get online via Windows XP, how does he or she get the drivers?"
    I was speaking of the Boot Camp drivers that comes on the Leopard Disc. This could possibly be the answer to your troubles as well if you haven't already installed them yourself. After you've successfully installed Windows via Boot Camp, you need to boot up into Windows, then stick in your Leopard Disc and the drivers are supposed to install automatically. If after you've installed the BC drivers you still cannot get online via your router, then post back.
    Hope this helps.
    By the way, you really need to start your own thread. That way you'll have a better chance of being assisted from others. Just a suggestion.

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