Apple USB modem VS Printer

I have a apple usb dial up modem which works fine until I plug in my HP PSC 1410 all in one printer to the usb port. When I then try to use the printer, modem disconects my session.
Any ideas anyone?
Thanks
Emmanuel

I hope this amplifies and doesn't hijack your thread....
My ppc mini's USB modem also hangs up when I access a flash drive (not just mount, I think,) and also if I remember correctly when I use an SD card.
The USB modem is plugged directly into the back of the mini. A powered "IOGear USB 2.0 HUB w/ 6 Ports & 12 in 4 Memory Card Reader Writer" combo thingie goes to the other USB port on the mini. Only my USB mouse runs off a keyboard USB port. I thought putting the modem on a separate mini USB port from everything else would buffer it, but I guess not.
My OS is up to date with available patches. I'm in the process of searching the archives right after I post; surely this issue has come up for other end losers.
new old stock ppc mini Mac OS X (10.4.8) sure is small and quiet

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Apple USB Modem - Slow fax speed

Any ideas on why small documents take a very long time to send via fax using Apple USB Modem. I've tried sending a 35 kb pdf document using the built in fax (Print, PDF, Fax PDF) and using Pagesender fax software. Each method takes 2:30 to 3 minutes to send one single page.
I also have a Brother Printer/Fax machine (MFC-5840) and can send the document to the printer's fax and have the document faxed in 20 to 30 seconds.
Any ideas on why it takes so long using the Apple USB Modem?
(Printing to the Brother printer/fax is fine for single documents but I would like to be able to take advantage of sending multiple documents that pagesender/USB Modem would allow)

Vic,
I'm not sure if this is part of your problem, but there have been some less than laudatory user experiences with the Apple USB modem. Apparently, USB modem connections are less than optimal for Macs, whether the connection is high speed internet or dial-up (for fax). You can do a search around here for particular problems with the USB modems.
By the way, do you use the USB modem and dial-up for your other web activities or do you otherwise use broadband?
Regards,
Steve M.
Here's one thread:
http://discussions.apple.com/thread.jspa?messageID=1811003&#1811003
Message was edited by: Steve M.

Apple USB Modem 56K

Hello Friends
Now 2 days ago the update of Snow Leopard 10.6.3 released, but once again WITHOUT a 64-bit drivers for the original Apple USB 56K Modem. Can anyone say whether there's what is planned? I have often professionally faxes by modem to send and receive.
With the 32-bit mode of the 10.6.3 is the USB modem without any problems. But since I mainly use the 64 bit mode, which is effective, it would be nice here can also send faxes using the USB modem.
Someone has a tip, whether it alternetaiven a driver (kext) for the USB modem for 64-bit there?
Thanks Info for this.
Fritz122

Hi there, I jut bought an Apple USB modem on eBay bnib. It works intermittently with my Snow Leopard Server, Mac Mini. I just get the first inch of the received fax. This is painful as it is such a simple and normal solution for a small business sever.
I spoke to AppleCare who were unaware on any issues. I sent the modem back for a replacement and have the same problem.
What do I do? Buy a Zoom Model 3095 V.92 USB Mini External Modem, trail a wire across my studio to an HP Fax Printer.
Come on Apple, please fix this.
Drew

Faxes won't send through Apple USB modem

I'm trying to use PageSender to send faxes via my Apple USB external modem. Every time I try to send a fax, I get an error message that says my modem is in use. The tech people say that my external modem is supposed to show up in the Printer Setup Utility and in the Print and Fax preferences, but it doesn't appear either place. They're puzzled. Before I installed PageSender, I was trying to send a fax using the OS X built-in fax capability, but I kept getting a message about a software error and the faxes would be put on a 5-minute hold for sending later, when the same thing would occur again. Anybody got an idea about what's happening? Are there updated drivers or anything else to update?

I too am trying to use pagesender. I can fax from the server, but not from client imacs. Using apple usb modem as well. The faxes won't go over to pagesender- just hangs in the printer que on the client computer. All computers can see one another on the wired network and a DIR-130 router. We share a network printer with no problems.
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Faxing with Apple USB Modem (external) - Can you do it?

I bought the new iMac G5 with built in iSight BUT no built in Modem. Apple offers a USB Modem and it says you can fax BUT one of the posts said they could NOT fax. Has anyone successfully sent and received faxes using the Apple USB Modem preferably from a new iMac?

The following appeared in yesterday's MacInTouch.com column:
Chuck Counselman sent a follow-up to his Nov. 16 note about faxing with Apple's new USB external modem:
I've since solved the problem. Now my Apple USB Modem not only sends and receives faxes; it also dials into Earthlink and makes a PPP connection to the Internet. For others' possible benefit, here is a description of what I did that worked. I don't know how much of what I did was necessary.
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Via the data-modem menu in the OS menu bar, I chose "Connect," and was pleased to hear and see the familiar sounds and sights of a dial-up connection. I surfed the web for a couple of minutes just to test the connection; it was fine.
In System Preferences > Print & Fax, under the "Faxing" tab I had already entered my fax number and a "Save to" folder name. Now I clicked the "Set Up Fax Modem" button. A day earlier, clicking this button had gotten me an empty "Fax List" window. Now it got me a "Fax List" window containing one entry with the name "External Modem."
And now the Apple USB Modem answered calls, received faxes, and saved them in the folder I'd designated. Now I could send faxes, too, following the instructions in the OS Help.
I returned to my original Location, where my Network connection was via Airport, not via the USB modem. Now, in the data-modem menu in the OS Menu Bar, the "Connect" command was grayed out (as expected). However, the USB modem continued to function for faxing.

Ext Apple USB Modem - can't send out a fax!?!?

Hello all,
I'm having trouble sending a fax using the Apple USB modem. FYI, I did create an IP printer with the address of 127.0.0.1 and chose Generic PostScript Printer as the "print using" setting.
Specifically, I'm trying to fax a document I scanned into IPhoto. I was figuring I could click to print the doc and then switch to the IP Printer (FAX) and was then expecting a prompt for an outgoing fax number - never got the prompt.
Thanks in advance for any help.

Welcome to the discussions.
Mail 1.3.11 is the correct version for system 10.3.
I think the port in your error message refers to the SMTP server port. This setting is in the preferences for Mail. Choose Accounts, Select the account having trouble, and choose Account Information and then Server Settings. Write down the server port, so you can reset it in case changing it doesn't help. If it is not 465, try that. If 465 doesn't work, contact your mail service provider as to the correct setting -- my understanding is that they could choose something different, although most will use 465. Make sure the rest of the information in the SMTP server settings is correct.
You can upgrade to 10.4 if you wish -- there are pros and cons in doing so.
Frank

HP 1510 All-In-One vs Apple USB Modem

An Apple Store sold our client an Intel-based 15-inch MacBook Pro along with a HP 1510 All-In-One printer and an Apple USB Modem.
When trying to connect to the internet with the modem, the computer freezes. Our authorized Apple service provider (not the Apple Store) determined that there is a conflict between the modem driver and the HP driver. Deleting the HP driver resolved the problem. The Apple Store was clueless.
Has anyone else run into this problem? Is there a fix?

HP provided the solution -- an updated driver.

Apple USB Modem (Junk?)

Hi, I bought an Apple USB modem to use as a fax modem. I have 2 phone no's one is a regular phone no. and the other is a Fax phone no. The fax no. has a different ring than the phone. The problem is the modem cuts in and squeals whenever the phone rings so receiving normal calls is impossible!
So what can a person do? Is there a setting to allow you to solve this so the modem won't squeal during incoming calls.
Is there some way to fix this or should I just take the modem back to Apple?

Hi Paint Guy,
Is there some way to fix this or should I just take the modem back to Apple?
From The Finder's Help on Faxing...
You can receive a fax on your computer, and then save it to disk, email it to someone, or print it. You’ll be able to receive faxes even if you aren’t around and aren’t logged in to your computer. To receive faxes, your computer must not be in sleep mode and must be connected to an open phone line. No one can be using the phone line to connect to the Internet or make a call. Your computer can still receive faxes automatically when the login window is displayed.
To set up your Mac to receive faxes:
1) Choose Apple menu > System Preferences and click Print & Fax.
2) Select the fax modem in the Printers list.
3) Type your fax number in the Fax Number field. This is used to identify your computer when you send or receive a fax.
4) If you want to control your computer’s fax functions from the menu bar, select “Show fax status in menu bar.” If you don’t want to receive faxes automatically, you must select this option. If you receive faxes automatically, you may want to select this option so you can view status information more easily.
5) Click Receive Options.
6) Select “Receive faxes on this computer,” and choose the number of rings before your computer answers a fax. If you want to receive faxes automatically, make sure your computer answers the phone before any other device that may be connected to it, such as a phone answering machine. If you don’t want to receive faxes automatically, set the number of rings to the highest number possible, and use the Fax status menu to receive faxes manually.
7) Choose what to do with the fax after it arrives. You can save it as an image file, email it, and print it to a printer.
To receive a fax manually, wait for the phone to ring, and choose Answer Now from the Fax status menu.
Good Luck ...
Buzz

Apple USB Modem Fax Setup

I have succesfully setup my iMac G5 Isight with the Apple USB external modem for fax send and receive in OS X Tiger 10.4.3.
Wake on Ring during sleep mode works perfectly as well.
Remove the Entry for the Apple Internal Modem in the Fax List.
Utilities Folder - Printer Setup
View - Show Fax List
Click on the Internal Modem Fax Printer and press Delete Key (on keyboard) to remove.
To add the Apple USB modem as a Fax device.
Printer Setup Utility (Utilities Folder)
Click ADD
Click More Printers (while holding down the Option Key)
Advanced
In Device Select Fax Printer (fax)
For the Device URI type:
fax://dev/cu.usbmodem
Under "Printer Model" select "Other". Now for the fun part. You must select the "fax.ppd" which is located at:
(harddrive) -> System -> Library -> Frameworks -> ApplicationServices.frameworks -> Versions -> A -> Frameworks -> PrintCore.frameworks -> Versions -> A -> Resources -> English.lproj
Select fax.ppd
Or if your language is not English, select the appropriate .lproj folder.
Click "Add". You should now be able to see it in the "Fax List" (View -> Show Fax List). Close the Printer Setup program. Go back to the "System Preferences" and in the Print & Fax, select the "Receive faxes on this computer".
Reboot. The fax should now be working.
To verify this you can look at the"Activity Monitor" (Applications -> Utilities) and look at the "Administrator Processes" and you should see an item called "Efax". If this is there, you should be all set.
<Phew> Are you glad it's an easy "one click" process..
John Halk
Melbourne Australia

Remove the Entry for the Apple Internal Modem in the
Fax List.
Utilities Folder - Printer Setup
View - Show Fax List
Click on the Internal Modem Fax Printer and press
Delete Key (on keyboard) to remove.
To add the Apple USB modem as a Fax device.
Printer Setup Utility (Utilities Folder)
Click ADD
Click More Printers (while holding down the Option
Key)
Advanced
In Device Select Fax Printer (fax)
For the Device URI type:
fax://dev/cu.usbmodem
Under "Printer Model" select "Other". Now for the fun
part. You must select the "fax.ppd" which is located
(harddrive) -> System -> Library -> Frameworks ->
ApplicationServices.frameworks -> Versions -> A ->
Frameworks -> PrintCore.frameworks -> Versions -> A
-> Resources -> English.lproj
Select fax.ppd
Or if your language is not English, select the
appropriate .lproj folder.
Click "Add". You should now be able to see it in the
"Fax List" (View -> Show Fax List). Close the Printer
Setup program. Go back to the "System Preferences"
and in the Print & Fax, select the "Receive faxes on
this computer".
Reboot. The fax should now be working.
Had the same problem. Thanks for the information. Helped heaps.
Given the "trek" to fax.ppd through the System Library, DIA ought to hire you to find BinLaden!

Apple USB Modem not seen in Network System Preference

I am trying to set up my father's Mac Mini to send and receive faxes using the Apple USB Modem. The base problem I am having is that the Mini does not even show the device. It is not in the Network System Preference, or even in the "About this Mac" system information. I don't know if the dongle is even working.
In the "Print and Fax" area of the System Preferences, I have no luck either. When I hit the add button ( + ) to add a device, the "fax" button at the top only shows the word "Bluetooth" and it is listed as a Fax. Any suggestions would be wonderful.

Gee,
You've gotten no response for over two weeks, I see. So, maybe you're resolved your issue.
If not, I'll just say that I have an Apple USB modem on my 2009 Mini, though I connect to the Internet via WiFi most of the time, and the modem has been pretty effortless to use. It's recognized in Network Preferences, even when not in use.
Maybe your issue is electro-mechanical, i.e., is it wrongly plugged into the Ethernet port?
Or, is your USB modem plugged directly into your Mini, instead of a powered or un-powered USB hub?
Anyway, please let us all hear if you've resolved your issue and what it was.
Peace to you,
C. Livingstone

Apple USB modem stopped recognising dial tone

Running Snow Leopard (10.6.8) on a 2007 iMac. Have been using an Apple USB modem for the last several years, and as recently as last week successfully sent out a fax, but suddenly today it does not detect the dial tone (although I can hear it), and hangs up after just 2 seconds. It detects and receives incoming faxes. Is there any way to dig into the preferences to set a longer wait? The system preferences panel for print/fax shows no option for 'wait for dialtone'. Or do I need to reinstall the driver? And if so, where can I download the driver?

I have exactly the same problem with my Apple external USB modem right down to it showing up in the Profiler. It complains if I unplug it while it's supposedly faxing something. It worked until April 30th, but it hasn't worked since then. However, I don't recall installing any new drivers that would have caused this problem. Even stranger, the modem still works with my old PowerBook G4 which is also running OS X 10.5.7.
KLM

Apple USB Modem replacement?

I just upgraded to Mavericks from Snow Leopard. I used to use the Apple USB modem to send faxes, but it is no longer supported. Any advice as to what I should use to fax?

There are two ways to send faxes directly from a Mac.
One way is to use a USB phone modem such as the USRobotics USR5637. You set it up as a printer in the Printers & Scanners preference pane. One caveat: sharing the modem over a network doesn't work. Obviously, you need a phone line to do this.
The other way is to use an Internet fax service. You email the document to a server, and it's faxed to the recipient. A phone line isn't needed. This method is no more private than email, which is to say, not private at all.

Apple USB Modem, receiving a fax, and ethernet network

I am wondering whether the Apple USB modem will allow me to configure an intel Imac such that the iMac can be connected to a network via built-in Ethernet (all, other iMacs) and simultaneously receive faxes with a phone line connected to the USB modem. I have looked for this topic and come up empty … any help out there?
Thanks

Thanks for responding.
I am trying to set up receiving faxes for incorporation into medical records. I have purchased an Apple USB modem but have not been able to figure out how to configure the modem to answer the phone (or to show up in fax/print set-up window).
I have a cable modem that is connected to a router for internet connectivity. The rest of the work stations (all iMacs) share our office software via the built-in ethernet configured in Network of System Preferences. Also within preferences, external modem is "configured, but not connected". When I try to use the configure option, I am prompted for information that I don't have or need for connecting to the internet. Clicking the Modem button displays the type of modem and other general info. Applying these settings leaves the modem "configured, but not connected". Under printer-fax set-up, I have everything filled in but when I choose the Set Up Fax Modem button, nothing shows up under Fax List. I have the very same phone line connected to the modem that was connected to my fax machine (and switching it back allows the fax machine to work).
I am running OS X 10.4.9 and have seen some threads regarding faxing issues that may be present in this version. I will try the 10.4.10 update to osee if this solves the problem but would welcome any other suggestions.

Apple USB modem no longer works with Mountain Lion

Now that I've upgraded my iMac to Mountain Lion my Apple USB modem no longer works. Does anyone know of a software fix or have I just lost my faxing ability with this item and have to buy something else?

That's a very sad situation as the Official statement link above (http://support.apple.com/kb/ht3152) states that the modem cannot be used with any Windows. So Apple thinks that people investing in the ability to Fax and relying in Apple's good product only deserves to throw out their modems (because now it is useless on any platform)...

Can't get Apple USB modem to work in Boot Camp

I've been struggling to get an Internet connection under boot camp/Windows XP for several days. Have an Apple USB modem and installed all the Apple drivers. Apple tech support says they can't help me with Windows (cop out). Both Microsoft and my ISP tech support team have both been great and have spent hours trying to help me. Their final conclusion is that the modem is working fine, but the underlying flaw is the inability of an Apple system to run Windows. In desperation, I've ordered a US Robotics USB modem from the Mac/PC Connection that is both OS X and Windows XP compatible. It is on backorder for 2 weeks
Any help you can give me in the meantime would be greatly appreciated! Glad I kept my old Dell!

"I am confused, QuickDraw. If the poster cannot get online via Windows XP, how does he or she get the drivers?"
I was speaking of the Boot Camp drivers that comes on the Leopard Disc. This could possibly be the answer to your troubles as well if you haven't already installed them yourself. After you've successfully installed Windows via Boot Camp, you need to boot up into Windows, then stick in your Leopard Disc and the drivers are supposed to install automatically. If after you've installed the BC drivers you still cannot get online via your router, then post back.
Hope this helps.
By the way, you really need to start your own thread. That way you'll have a better chance of being assisted from others. Just a suggestion.

Apple USB modem VS Printer

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