Apple want £476 to replace my iphone in warranty!!?? What's that all about?????
Have had the run around from apple, customer service is appalling!!!! phone is defective and under warranty but they still insist I make a holding payment to them for almost £500!!!!!! Any advice I'be just started my own business and I'm losing money hand over fist because they seemingly are unwilling to waiver this fee!!!
We don't know anything about what is wrong with your device or how Apple can resolve it. It's possible that Apple consider you at fault if you did something wrong or maybe the reps have made a mistake. We don't even know if you spoke directly to Apple, an Apple store, Applecare or a third party?
You should look at how you purchased the device and what protections you get through that payment method. Consumer law will cover you as an individual but if you used a business credit card etc you may have a different set of limitations.
The original supplier may be responsible for returns & replacements - where did you buy it?
You have my sympathy, but this is a user forum and we can do nothing about this unless you want to know where to look for help or support.
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