Apple warranty in Indonesia: any value and iphone 5c that the supplier does not want to authorized repair
Dear Apple, Apple users and expats in Indonesia,
i want submit in this community a very strange and bad " adventure " with my iphone 5c here in Indonesia:
i have bought my item in Thailand in October 2013, and actually i live in Indonesia. I have broken with an accident the screen and the button of my iphone 5c, and the authorized service seller in Bali " GLOBAL ", with a lot of lies ( because they have tell me very clearly " you don' t have bought the item from us " ), be refused to replace my phone ( under warranty ), with my personal payment ( official Apple price list and claims/terms and conditions ) for change screen and button....but NOTHING!
I' m coming today at IBOX ( Premium apple reseller and service ), and same story and situation with them.
Dear Apple, a lot of expat in this " special country ", where the INTERNATIONAL WARRANTY, don' t have any rule....please TELL US, how repair our items!
TELL US: for repair we need to go in Singapore, and for all your Clients they don' t possible travel in Singapore.....WE NEED TO PUT IN THE GARBAGE OUR ITEMS?!
KInd Regards
You don't seem to understand: the iPhone warranty is NOT INTERNATIONAL. This is different from other Apple products (e.g. laptops, desktops, etc) where the warranty IS international. AppleCare+ is irrelevant. Get it now?
You will never be able to get your iPhone serviced in Indonesia, and it really does not matter that there are "many people like you" in Indonesia.
Similar Messages
-
when trying to backup and sync my ipad and iphone to itunes it does not appear in the upper right hand corner under devices for me to click on
In that same window - the one where you see your backups - click on the box at the bottom that say -Prevent iPods, iPhones and iPads form syncing automatically. Then click OK and quit iTunes.
Connect your iPad to the computer and launch iTunes. Right click on the iPad name on the left side under the devices heading and select - Restore from backup. A window will pop up from which you can select any of the backups that you have for the iPad. Select the backup that you want to restore from and then go agreed and restore the iPad. Sync with iTunes when you are done.
Remember that when you restore from a backup - you restore everything in that backup to the iPad. You cannot selectively restore content. It is all or none. -
Recently, I can't get any sound from my game applications. Sound works fine with video, streaming, etc, but not my game applications. I've tried powering down and re-booting, but the sound does not return. Can anyone help me?
Have you got notifications muted ? Only notifications (including games) get muted, so the Music and Videos apps, and headphones, still get sound.
Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad above the volume switch, or via control centre : swipe up from the bottom edge of the screen and it's the right-most of the 5 icons in the middle of it (if the icon is white then it's 'on', tap it to turn it grey and 'off'). The function that isn't on the side switch is set via control centre instead : http://support.apple.com/kb/HT4085 -
I bought a new imac running Loin with Office 2011. I am the only mac in the office and the Server we use to access emails runs exchange 2003 and my IT person says the imac is not compatible with the server. The server does not want to let me access using any email software other than webmail access through our website. It looks as though 2011 is not compatible with 2003 per some searches online, but what are some options I have to gain full access again? I purchased parallels in hopes that this my help and I am able to use remote desktop connection to log on to server but can not drag and drop files I need. There is a shared drive on that Server we all use to exchange files.
The two main issues are gaining access to my email again and ability to drag and drop files from mac to pc. I hope this is enough info to get some solutions.
PS - IT person says my iMac's IP is what his server does not understand so that is why I can not login.Office 2011 is not compatbile with Exchange 2003.
I suggest you post further Office related questions on Microsoft's own forums for their Mac software:
http://answers.microsoft.com/en-us/mac -
I am trying to change my email address for an Apple ID and it is saying that it is already in use. I then sign in with that Apple ID and it says that the account is not set up yet, I don't want to set up the account, but I do want to use the email address in my original Apple ID! HELP!
Welcome to the Apple community.
Once you have created a rescue address, you cannot delete it, nor can you change it to the same address as used by your ID. There are numerous providers you can get additional email addresses from, such as Hotmail, Yahoo, Google etc etc. -
I have a new computer, Windows 8. My old laptop died and I used to Sync my iPad and iPhone on that device. Now I want to update, the new desktop computer states that I do not have permission. How do I change permissions to this new computer?
Did you authorize it?
-
My imac is not recognizing any external dvd writer drive. I have imac with Core i7 and Mac OS 10.6.8. I have tried external dvd writers from Samsung and Amazon Essentials but the computer does not recognize any of them. Which Dvd writer is compatible?
I have an external firewire burner; it never shows on the desktop unless I insert a CD or DVD - that icon will then show (if I have my preferences set to show those on the desktop). Hae you checked in Disk Utility (Applications > Utilities) to see if it is listed under drives?
-
IS MY IPOD DEAD?!?!?!?!?
I think I have the previous iPod Classic with a black glossy front and I am pretty sure it is glass at the front. My problem is that the
iPod does not turn on. Every time I attempt to turn it on it shows the Apple logo then a small icon showing a sad face with a
warning sign along with the Apple support website. At the same time I can hear the internal mechanics which is also very loud. I have attempted
to charge it as well as connecting it to itunes but no success. Could you please help?Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hi i'm trying to restore my iPod classic and it says that the iPod could not be restored. An unknown error occurred (1434) what can i do to fix this? Thanks
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694#error1015 -
I have an iPhone 4, but the computer does not not recognize, do not recharge the battery if it is off
Did you already try another USB cable or USB port?
Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?
Also try these tips as well:
iOS: Device not recognized in iTunes for Windows -
Hello I am using Ipad 4 and its charger is not working while I was using it few days before and it was working properly now it says that the cable does not support this Ipad Please Help me out.
Try a reset:
- Hold the home button and sleep/wake button down at the same time. When the Apple logo appears release both buttons then try and charge again.
If issue persists try:
- Another known working cable
- Check the charging port for any damage or debris
- You could also use a dry soft bristle toothbrush and gently brush it on the port to clean it of any debris that could be in there -
When I backed up my old iPhone on iCloud, the backup does not show up on new iPhone setup screen. How do I fix this?
if I backed up with a newer version of iOS than the phone I am trying to backup to.. Is there any way to bypass the setup assistant in order to download the new iOS on the new phone then go back and restore from my old phone?
-
I have my PC on, then plug in my iPad (which is on) and open iTunes. The iPad does not show up in the sidebar. How do you get it to show up so that I can select the iPad and then configure the sync settings in each of the settings panes....hoping that these actually show up.
In the manual it says "log in to your computer user account before connecting iPad". I am the only user of this PC...does this mean some other user account. I am confused. I need "baby steps" to tell me how to do all this....very senior and just learning about this wonderful machine. I will very much appreciate your help.If you are the only user on your computer you probably don't have multiple user accounts set up and can disregard that. If you are using iTunes 11 go to View>Show Sidebar. Now see if your iPad appears under Devices on the left side when you connect it. If it does, click on the name of your iPad on the left side and your iTunes sync settings options will appear in folders with tabbed headings to the right.
If it doesn't appear on the left side, follow the troubleshooting steps shown in this article: http://support.apple.com/kb/TS1538. -
I recently purchased a MacBook Pro Retina Display. In addition, I picked up a USB Superdrive. It appears the Superdrive does not want to accept my discs and just ejects them. What am I doing wrong?
You should also ask this in the MacBook Pro forum. This is the forum for the white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
https://discussions.apple.com/community/notebooks/macbook_pro -
I purchased a program on Mac App store and the program does not act as it should, also was required to pay up front whereas had I went to the web site, ibank 4 I would have had 30 days free trial an would have found that the program does not work.?
Free trials are not available through the Mac App Store.
Apple is not here. Apple does not answer questions here. This is a user to user support forum. There are only folks here who use Apple products.
Maybe you are looking for
-
USB Output Buffers - int to Hexed Chars
Hi all With regards sending data to a USB device I set up a char like so: size_t bufferSize = 8; char *buffer = malloc(bufferSize); I can then populate my bytes in hex (which seems to be the normal way of doing it). buffer[0] = 0xFF; buffer[1
-
I cannot download an important education based toolbar with my current version of firefox.
Other computers including my wife's that has Firefox which in the required system for the toolbar, can download and use the toolbar. When I try to download the toolbar a on my laptop that has firefox, a pop up says my version of Firefox 7.0 is not co
-
How can I import my iTunes library from my iPod classic to my new computer?
I have just purchased a Macbook Air and would like to transfer the iTunes music files from my iPod classic into iTunes on the new computer. I can't access my old windows computer.
-
Display mutiple columns in a drop down
Has anyone found a way to display multiple columns in a drop down field? For example, I want to populate my drop down with an ID type field and associated DESCRIPTION1, DESCRIPTION2, DESCRIPTION3 and DESCRIPTION4 fields: 10100101 EXTERNAL COMBUSTION
-
HI, When doing the exercise in TBIT40, I meet with a problem in HTTP to RFC. It always returns me such error msg in the html client: <SAP:Error><SAP:Category>XIAdapterFramework</SAP:Category><SAP:Code>MESSAGE.GENERAL</SAP:Code><SAP:AdditionalText>com