Apple Warranty is not internationaly? or Cannot be repaired by Any of icare Shop? IF its still under warranty. becoz when i Went to icare3 in khobar region (saudi Arabia) they Deny to repair it free of Charge. it was having A minor power button problem.
I perchase Iphone 4 before from Jarir book store saudi arabia. with one year warranty.
but after just a one month later i found a minor problem in power button but i neglect it and was using it.
but later Almost 8 months i Bring it to icare Shop Which is situated in khobar ksa.
but they deny to repair it free of Cost by telling that u not perchased it from us. As i know the Apple warranty is internationaly. but even in same coutry And Almost same place of Perchased area The i care told me we will repair it With Charge not free of Cost. And then i pay 250 Saudi riyals for a minor problem even its was under warranty.
and problem was Also very minor.
my mobile serial number is
01*********359
Job order number
iCR3-JO-763
<Personal Information Edited by Host>
for this one no need to tell your IMEI number and all. if your phone is bought in apple store with one year apple care warranty then you can replace a new iphone charged upto $150. so how did you got the apple care warranty from an local book stall shop?
Similar Messages
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In regards to the warranty, the iPhone does not include an international warranty. If a problem develops that cannot be resolved except for an exchange under warranty, that can be done in Australia only for an iPhone that was sold by Apple officially in Australia.
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My Charger is broken but still under warranty but I'm not near any apple stores, can I just call I send my old one back and they send me a new one
No. You must call and make an arrangement to return yours for a replacement. They will set up the return and send you a box and shipping label. Then you send your old charger, cable, etc. back. A new one will be returned to you.
Do not simply send something to Apple.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers.. -
Iphone 5 won't charge unless I wiggle the cable around to fine a spot where it works. It's not the cable/charger as it works perfectly in other iPhone 5's. I haven't even had it a year so it's still under warranty and the phone is in very good condition and has never been abused/dropped etc. I'm taking it into apple tomorrow for an appointment. Has anyone had this problem? if so, what happens? thanks
I had the same problem and took my iPhone 5 into the Apple store. What happened was a little embarrassing. The genius took out a "special tool" (a paper clip) and began digging out an unimaginable amount of lint from the lightning connector port. After that I was able to connect the cord and charge without any issues.
A few days after, I realized that my problems associated with the remote/mic not working on my ear pods might be due to the same issue. (The volume and action buttons on the ear pods sometimes were not responsive) I grabbed a paper clip and began digging. Again, a large wad of lint came out of the headphone port and my ear pods have worked perfectly since. -
Hi,
I purchased my iphone 4s in April 2012 in the US and after doing an update it now has error -1 and after many calls with techinicians nothing will fix it. I want to send it in for repair as it is still under warranty but I now live in Greece and I have been told that I cannot send it in as I do not have a US address for the replacement. There is no apple store in Greece and I have been to the authorised reseller here and they cannot help me as it is was purchased in the US.
What can I do????????The warranty is NOT international. You will need to take it back to the US or send it to someone you know there to take it in for service. Apple will not accept an international shipment for service.
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My iPhone 4 ( still under warranty ) has a dead gyroscope. Will Apple replace my iPhone for free?
I recently upgraded to IOS 7. Once I upgrade I noticed that the gyroscope in my phone was acting strange. Just recently it went completely dead. If I take my phone to the Apple store and they verify it as a hardware issue will they replace my iPhone? It is still under warranty. Also since Apple stopped making the iphone 4 will they give me a newer version? Thanks
If your warranty is still valid and there is no evidence of abuse (water damage, dropping, etc.) your phone will be replaced for free with the same model refurbished iPhone 4.
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Will Apple replace iPad charger? Still under warranty.
Will Apple replace IPad charger for me? Still under warranty.
If it's not working as a result of a built-in fault, yes. If there's damage that you've caused, probably not.
Matt -
My ipad 2 just went off. It was working perfectly while charging. I have pressed the power button for ten seconds and it's still not coming on. What do I do?
First, confirm that the iPad is charged and then try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
Hey, my iphone4 fell from my desk and its front screen cracked, how much will apple charge for fixing this? Or will they change it with a new one without any charge? (its still has warranty)
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$199
A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in U.S. dollars and are subject to local tax. When setting up out-of-warranty service, Apple will request credit card pre-authorisation for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details."
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne -
Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??
Hello HaithamOkeely,
We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen -
IPhone Charger still under warranty?
I have an iPhone still under warranty and while pulling the cable out of the wall charger a piece of the charger (inside the charger) broke off. I do not believe that I pulled the charger too hard but removing the cable from the charger was always difficult from the moment I got my phone. I know that all accesseries that come with the phone are under warranty, but would my charger still be considered under warranty if a piece actually broke off from the inside of the charger while removing the cable?
Your best option would be to visit and Apple store genius bar and have the iPhone and charger checked by the techs and replaced if faulty. You could also contact Apple customer support for service, http://www.apple.com/contact or click the Support button at the upper left part of this page and follow the links to iPhone service.
The best approach, though would be a visit to the Apple store if you can do that. -
HT4528 Can I get a screen replacement for free if i'm still under warranty?
Can I get a screen replacement for free if i'm still under warranty?
Not if it was caused by accidental damage. You can make a Genius Bar appointment at your nearest Apple Store and see if they do screen replacement. If they do it is $149, if they can't it is $229 for an out-of-warranty replacement. If you bought AppleCare + it is a $49 deductible.
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I bought a iphone 5c in usa but live in Brazil. It is still under warranty and the glass broke. Here in Brazil nowhere exchange just the glass, because this model is different from what came to Brazil. I am very sad, and I wonder if Apple changes the glass at no charge, or if you have any additional cost?
my friend is going to USA, if I say she can change at any store? so now they are exchanging just the glass for $ 79 U.S. dollars? I would not be possible to speak with some seller to know the right value? would love to know the value before it pays not know whether to send it
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What would apple do if my ipod touch is broken and is still under warranty?
What would apple do if my ipod touch is broken and is still under warranty?
It depends on how it was broken. Apple are very strict when it comes to enforcing warrantys so unless the damage was a result of a manufacturing error then you have little chance of having your device replaced or serviced without having to pay a fee.
The warranty states that Apple do not cover;
damage resulting from accident - ie. accidentally dropping it
liquid damage
disassembly
unauthorised service - ie. trying to fix the hardware yourself
unauthorised modifications - ie. "jailbreaking" -
i have my serial number. I bought this macbook pro in Cleveland Ohio, and it is still under warranty. Now I am travelling in India and my disk drive is not working. need local help. in chennai. I also need to retriwve my warranty paper online, as I am right now in chennai ad all my docs are in Cleveland.
You posted in the iPad forum instead of the MacBook Pro forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
Cheers, Tom
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