Apple Website Needs E-Mail Contact Info

It would be nice if Apple would put some E-mail contact info to an Apple rep because no every issue can be solved by the online FAQ and other help files.
Now I know there is a number but not everyone has access to a phone. Now myself, I am in a strange situation, but I need support from Apple on my 300$ IPod. I am a soldier serving in Iraq, and before I was sent to Iraq I got an IPod. Now along the way it got zaped or something, and now it wont work. I want to utilize the service waranty, but Apple wont mail me a box to my APO AE address. Furthermore, the website says I purchased my Ipod over 6 months ago, and thats wrong, but theres no way to see what strange date Apple has or to contest it. It simply says my waranty period is over and I have to pay for service. Now the real kicker is that it broke before the service waranty ended (my waranty is good till the end of FEB) but I wont be back in the US before it ends, so I guess I am just out of luck?
Is there anything I can do?
I have posted here because I am out of ideas and theres no real place for a person in my situation to address my issue to. So if there is anyone who cares, or has any information on my situaion, I would greatly appreciate it.
Your Soldier,
SPC G.

Hi SPC G.
Welcome to Apple Discussions and thank you for your brave service.
The lack of e-mail contact information can be a real drag, I've experienced it too, and I also can relate to the frustration of not being able to find the information I'm looking for in the online FAQs or Knowledge Base articles.
When that happens, I've been fortunate to more often than not find the help I'm looking for by posting in the Apple Discussions forum dedicated to the hardware or software product I'm having difficulty with.
You didn't mention what model iPod you have, but you did say it cost $300. If you have the 30GB iPod w/ video, you should post here, in the Using Your 5th Generation iPod forum.
If that's not your model, then go here, where all the iPod Forums are displayed and select the right forum for your model iPod.
Then, once you've clicked on the specific forum you want to post in, click on the "post a new topic" button in the upper left-hand corner of the screen and write down with as much specificity as you can exactly what's wrong with your iPod, what (if any) error messages, symbols or lights or other possibly diagnostic symptoms appear, when you first noticed the problem and anything else you think might be useful to someone trying to help out.
These forums have a surprisingly large number of helpful and knowledgeable users who very often are able to find a solution (short service by an Apple Technician) to all kinds of problems.
Good luck and stay safe.
-- JDee
EDIT: If the above does not work for you, I'm really not sure how to address your warranty issues without being able to contact Apple by phone. If your iPod does eventually require service that should be covered under warranty and Apple resists, saying that your warranty expired, you may ultimately need to demonstrate proof of service to them.
You can write to Apple at the following general corporate address, it's the only one I know: Apple Computer, Inc., 1 Infinite Loop, Cupertino, CA 95014. I know it's not a direct address for customer service, but I would hope that if you put "ATTN: Customer Service" or something to that effect in the address, it would get to the right people.

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