Apple website problems

My itunes wishlist shows 28 items total, 25 songs on page 1, 15 songs actual on page 1; what is going on? website problems when list was compiled. Cannot place order under these conditions. Please help.

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Why is my Apple ID working on the Apple Website on the computer but not restoring my ipad... What is the problem with it????

Why is my Apple ID working on the Apple Website on the computer but not restoring my ipad... What is the problem with it????

LeesaHeeley wrote:
When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
Good luck.

I purchased Microsoft Office for Mac through the Apple website.. I have downloaded all from the disk into my Mac, no problem with all the other Word etc, but Outlook is asking for the key number: I have put it in but its obviously not the right one...????

I purchased Microsoft Office for Mac through the Apple website.. I have downloaded all from the disk into my Mac, no problem with all the other Word etc, but Outlook is asking for the key number: I have put it in but its obviously not the right one...???? In the box with the disk came the product key, have put it in and it doesnt work. Please help..x

unfortunately - you can not. you can't even buy outlook by itself at microsoft's own website.
does it have to be outlook? maybe you can get away with using something else that's outlook compatible.
how about trying Thunderbird for Mac OS?
or maybe you can call apple and let them know you purchase the wrong version - they might give you a break and just pay the difference for the home and business version.
good luck

Problems With Quicktime content from Apple website

Hi
I have problems visualizing various sections of the Apple website that contains quicktime content. (Safari thinks Quicktime is not installed)
for example can't see shuffle giuded tour
http://www.apple.com/ipodshuffle/guidedtour/tour/large.html
or the video for the iphone os 3.0
http://events.apple.com.edgesuite.net/0903lajkszg/event/index.html
from the safari error console i can see there are runtime javascript errors on calls to
'AC.Detector', whose result is non an object, as you can see here
http://i40.tinypic.com/1jb1qc.jpg
http://i42.tinypic.com/15ejrb9.jpg
Any idea?
Thanks
PS: i have no problems with quicktime from other websites, or from other parts of
Apple.

i don't know
it could be an issue with something else, maybe iTunes
look here
http://discussions.apple.com/thread.jspa?messageID=8689671&#8689671
same issue with 'AC.Detector' (I don't know what that is)
i have not had problems with Apple quicktime content in the recent past (same Safari 4 Beta)
i installed iTunes 8.1 recently

Apple website video problems

I have been having weird performance issues with the videos on the apple website in particular. Often it will work the first time I open Safari but once I try to click the next one, it just does not work (not even movement on the progress bar).
I recently updated to QT 7.4 and it seems that based on my looking for a solution, it may be related to that but nothing seems to solve it. I know some people may recommend Firefox but it seems that as a minimum the Apple website videos should work on Safari!
Any suggestions?

These are the downloads and the settings you need in order to view/hear pretty much everything that the net can throw at you: The setup described below has proved repeatedly successful on both PPC and Intel macs, but nothing in life carries a guarantee!
It is known to work in the great majority of cases with Safari 3.0.4, QT 7.3 or 7.4 and OS 10.4.11. (If you are running Leopard, ensure that all plug-ins have been updated for OS 10.5.2)
Assuming you already run Tiger versions OS 10.4.9 or above (this has not yet been verified with Leopard) and have Quicktime 7.2 or above, and are using Safari 2 or 3, download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac, of:
RealPlayer 10 for Mac from http://forms.real.com/real/player/blackjack.html?platform2=Mac%20OS%20X&product= RealPlayer%2010&proc=g3&lang=&show_list=0&src=macjack
Flip4Mac WMV Player from http://www.microsoft.com/windows/windowsmedia/player/wmcomponents.mspx (Windows Media Player for the Mac is no longer supported, even by Microsoft)
Perian from http://perian.org/
You should read this support page http://perian.org/#support in case you need to delete older codecs.
Adobe FlashPlayer should first be uninstalled using the appropriate uninstaller available here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=2 and then the latest version obtained from here: http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash and installed.
(You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.)
In earlier versions than QT 7.1.3 in Quicktime Preferences, under advanced, UNcheck Enable Flash, and under Mime settings/Miscellananeous only check Quicktime HTML (QHTM).
You should also ensure, if you are running Tiger 10.4.11 or Leopard, that you have downloaded and installed the correct version for your Mac of Security Update 2007-009.1.1, which also deals with the Quicktime/Flash issues you may have experienced, such as the '?'. What happened was that both Quicktime as well as Adobe FlashPlayer tried to play the Flash video at the same time. This no longer happens. (N.B. Security Update 2007-009 1.1 requires both a restart and a permission repair.)
If you get problems with viewing video on a website try moving this file to your Desktop:
Hard drive/Library/Internet Plug-Ins/QuickTime Plugin.webplugin
and then restarting Safari. If all now works, you can trash that file.
In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them). However it should be noted that Perian is not an internet plugin and will not play DivX files imbedded on a website. For that you will need the DivX Player browser plugin available from http://www.divx.com/divx/mac/
Now go to Safari Preferences/Security, and tick the boxes under Web Content (all 4 of them) to enable Java.
Lastly open Audio Midi Setup (which you will find in the Utilities Folder of your Applications Folder) and click on Audio Devices. Make sure that both Audio Input and Audio Output, under Format, are set to 44100 Hz, and that you have selected 'Built in Audio'.
Important: Now repair permissions and restart.
You should also consider having the free VLC Player from http://www.videolan.org/ in your armory, as this plays almost anything that DVD Player might not.

HT201210 i cant connect to wi-fi the button is grayed, i tryed all steps on apple website and non of the worked,does anyone hava a solution to this problem?

after downloading IOS 7 my Iphone 4S started working slowly,and then i wasnt able to connect to WI-FI, i was looking for nswer to this problem all over the internet and found some steps on apple website, which didnt help me, even after erasing all content WI-FI still wouldnt turn on.Please help, and as soon as possible i need WI-FI to downlload comet finder app to see comet ISON...

This is almost always a hardware failure that requires replacing the phone.
Not clear what you mean by "some steps on apple website", but try everything in this support article:
iOS: Wi-Fi settings grayed out or dim

Safari - Problem w/Apple Website

Is anyone else having this problem with the Apple website when using Safari? I can't seem to make any "selections" on the website. I tap to select on my trackpad on my iBook or hit the select bar with my thumb and nothing happens - this is with almost every link on the Apple website. Other websites work fine. Just to see if it was Safari related problem, I opened the Apple site in IE, and all the links worked. Anyone have a similar problem or an idea what's going on?
Thanks,
Sue

I am having same issue with connecting to .Mac
I posted the following a little while ago:
RE: can't connect .mac pages - Steven Kuller
( Today 9:15 am)
Any solutions here.
I get message:
Safari cant open the page http://www.mac.com/WebObjects/Welcome.woa/wa/login?ri&#133;d=D6vttdCK3U7hyEj nohUFx0&aff=consumer&cty=US&lang=en&#148; because it could not connect to the server www.mac.com...
In: Apple - Discussions > Safari > can't connect .mac pages
Until I see a good answer from Apple or have another issue, I am just going to use IE due to time constraints. Once I got this message, I could not connect to any web sites with any browser, but I could use the network tools to ping some websites (but not mac.com)
I had some success cleaning out the libraries ->cache folder then shutting down.
Also, I noticed that in Activity Monintor, the kernel_task was using up most of my system resources.
I hope some of these hints help someone come up with a solution.

When i want to create a face time it tells me to vertify my email address. When i go to do this i have to type in my apple ID and password on the Apple website, however when ever i do this i get a message saying Invalid account for this Email Address..

when i want to create a face time it tells me to vertify my email address. When i go to do this i have to type in my apple ID and password on the Apple website, however when ever i do this i get a message saying Invalid account for this Email Address..

Same problem here. Whats the deal?! Apple??

HELP: iTunes crashes (won't open), and Apple website crashes Explorer too

I've had an iPod for years, and have 16G + of music in my library on my old desktop computer. That computer is EXTREMELY slow, however.
I got an iPhone last week. So since I want more ease of music access, I thought I'd install iTunes on my laptop (which is so much faster), and move my music from my old desktop.
Last weekend, I only got around to installing iTunes on my laptop, and authorizing that computer so I could download some apps.
This weekend, I tried to open iTunes on my old desktop computer again, so I could start the process of moving my music library to the laptop. I was surprised to discover that iTunes won't even open anymore, at all. I just get the standard error message, "iTunes 8.0 experienced a problem and had to close." Believe me, I've restarted the computer several times, and it still won't open. I've run Norton, and there are no viruses identified either.
So, I thought I should go to the Apple website and download the program again. Not possible! Anytime I even try to go to www.apple.com or www.apple.ca or www.itunes.com/downloads, my Explorer browser window crashes. In fact, it crashes any and ALL open browser windows, not just the one that I typed an apple URL into.
I'm fortunate that can use my laptop to access this apple forum, or I'd really be at a loss.
Is this happening because I authorized my laptop? It seems more like an evil Apple-hating Microsoft virus somehow...
What can I possibly do to get my iTunes library (all 16 gigs of it) to my laptop, WITH all my carefully organized playlists, etc?

Sounds a lot like a virus I had on my desktop..it finally forced me to wipe everything and go with the laptop.
However you could try to download Firefox, or another browser, and then try to log onto Apple. Maybe its completely an Explorer issue? Cant hurt to try at least. Firefox is quick and free to download.
http://www.mozilla.com/en-US/firefox/
And no, I am not one of those "Firefox is the answer to everything" people...you could try the new Google Chrome browser as well.
http://www.google.com/chrome
Good luck..I know how frustrating this is. I hope something works.

My itunes will not open in Windows Vista, I have tried everything suggested on the apple website, there is some type of plug-in issue..can someone please help me?

Hello,
I need help! My itunes will not open in Windows Vista. I have tried everything suggested by the apple website. Even when I open itunes in safe mode, it still will not allow me to continue. I am assuming when it says something about Plug-ins that has something to do with the problem. Can anyone help me?

Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items.

Apple website v e r y S L O W on Windows VISTA 64

Apple has a great support website (you are on it!) but I experience extremely slow response between clicks and sometimes no response at all. No other site gives me this trouble. It works fine on Safari (naturally!). Is this a known problem with a solution or is it a planned event by Apple?
Thanks, Bob

Exact same problem here, on Windows Vsita + Internet Explorer (www.apple.com doesn´t respond properly but every other website works fine.)
I just installed Mozilla Firefox and the apple website works fine,
im worried about this problem to be somekind of malicious script or worm ??
I cannot find an apple customer service email either to ask about this

Without using iTunes, I want to browse to an Apple website that shows me the list of devices associated with my Apple Id

My primary goal: I want to browse to some Apple website where I have already logged in using my Apple Id and password, and I then want to click a link that will bring me to a page that will show me the Apple Devices that I "own", that are associated with either "me" (whatever that entity Id should be) or with my Apple Id. Most importantly, I want to do this without using iTunes. I have seen my list of devices before on an Apple web page, and it even shows the MAC addresses of the devices. I did not reach this list by using iTunes.
I know for an absolute fact that an Apple Customer Service rep on the phone showed me some trick for viewing all the devices that I had purchased. There was even a device that another person had purchased and then had sold to me, and this Apple rep showed him how to "disown" the device and she then walked me through how I could take over ownership of the same device).
The procedure that she walked me through might not have anything to do with my Apple Id. It might have had to do with some other unique way of identifying myself. I simply cannot remember, and I cannot imagine what that Id would have been. I have searched and searched via Google and every result returned by Google always talks about using iTunes to associate an Apple device with my Apple Id.
My secondary goal: If this is not the appropriate community to which I should have sent this question, all I can say is that it was the closest match that I could find. If no one here can help me achieve my primary goal, can you please suggest another community to which I should post my question?
Thanks!

After hours and hours of failed searches, I must have used a different keyword in my Google search, and here is the website that I was looking for:
https://supportprofile.apple.com
And here is the guy whose website I found that helped me solve my problem:
http://www.marcomc.com/2011/01/how-to-find-the-list-of-my-apple-registered-produ cts/
I was going to rant here about how badly Apple designed their "Apple Id" stuff, how they strongly distinguish between using your Apple Id at the online Apple Store vs. using it at the App Store (which you have to get to via iTunes ... quite ridiculous) ... but I won't. :-)
Anyway, I hope that the two previously mentioned websites will be of help to others.

Hey Apple, the problem isn't us and isn't going away - QT audio ok but

QT audio ok but QT video just not showing up
Hey Apple, look into this as too many posts on too many forums here verifying that the QT movies work with 3rd party browsers but even the latest Safari beta browser is only delivering audio.
ok, so maybe we aren't running intel dual processors, but we are running the latest versions of os X and QT on our PowerPC computers. someone at Apple needs to wake up and just tell us it's our problem since we haven't bought a new Intel based computer or either make a fix.
after reading so many posts in PowerPC forums --> even Tiger forums, and even QT forums about this problem it can't be explained off as "you installed something on your computer that won't let you see video in a QT movie on this official Apple website"
i expect this post to be heavily monitored or even closed for discussion - but doing so won't wash away the problem. just tell us to get a new intel-duo based mac as our older macs aren't up to par or something - or just tell us something like it's a recognized problem on older macs or video will become a problem in QT more and more with older macs.
more and more users like me are left hanging in thinking that we have installed or done something to our older macs that won't let us see video [only hear audio]. yet the fact remains that if we fire up firefox or a 3rd party browser then all works fine.
just one of many links is:
http://discussions.apple.com/thread.jspa?messageID=5285064&#5285064
Message was edited by: mjp29

I have found a better solution that dragging the plug-in to the desktop:
I copy /Library/Internet Plug-Ins/QuickTime Plugin.webplugin into my local directory
~/Library/Internet Plug-Ins
And now I can see the videos from Apple website over Safari!
I guess "my" Safari doesn't look into the main directory, but into the local one. It should be the other way around, but at least this fixes the problem more elegantly.
Still, the thing is unclear. A colleague with a new MacBook doesn't experience this problem. His local Internet Plug-Ins are empty, and Safari runs perfectly. Weird!?!?!!?!!

Can an individual create a voice memo for free on their Windows based laptop via Apple website and then send it to perhaps an iCloud client?

I am hard of hearing and will likely become deaf one day, so for me receiving voice memos (not telephone voice messages) on my iPhone is a nice treat! Unfortunately not everybody has an Apple device. Some of my family members and friends have tried to create a voice memo via Windows Media Player and sent it to my email, but as most know... I can't play the voice memos on my iPhone even after trying to use a conversion program to convert the voice memo.
So my question is... Can any individual (regardless of device they use) create a voice memo for free on the Apple website and sent it to an Apple client?
i absolutely love my iPhone. The accessibility options are wonderful to have for people who are deaf or hard of hearing. But having this one accommodation done for the hard of hearing people specifically
Thank you!
Angèle

cfr wrote:
@lahwaacz,
Could you point me to documentation regarding bugs/problems with laptop-mode tools? I'm using that right now and it has always worked pretty well but I'm currently seeing higher temperatures (~10C higher on average) and trying to figure out why.
My fan operates continually but not, I think, very aggressively. But it has always done that so I assume it is normal for this laptop. (Have no idea really but it doesn't seem out of the way - it is a laptop, after all...)
I don't know anything about fan control, my laptop controls fan speed automatically, I can't even get current fan speed.
The main problem with laptop-mode-tools is that it's very huge, and the bigger the program is, the slower is the execution. Another problem is that it's connected to both battery and AC adapter ACPI events (see /etc/acpi/events/lm_{ac_adapter,battery}). On my laptop, those events are sent at the same time, resulting in running laptop-mode-tools twice. Most people once configure laptop-mode-tools to their liking and their hardware, so I think there is no need for such an extensive software like laptop-mode-tools, if something simpler does the same (or better) job.
Also laptop-mode-tools can conflict with pm-utils (which are installed on many systems as dependency for some packages):
https://wiki.archlinux.org/index.php/La … able_on_AC
https://bbs.archlinux.org/viewtopic.php?id=106989

Bought my ipod touch 4g from apple's official reseller on 21st November 2012. Purchase slip says warranty ends on 20th November 2013. But apple website says its 19th November 2013. Why? I went out of the store once while buying, was the ipod exchanged?

Bought my ipod touch 4g from apple's official reseller on 21st November 2012. Purchase slip says warranty ends on 20th November 2013. But apple website says its 19th November 2013 when I put in my ipod's serial number. Why is that? When I bought the ipod, the salesman told me that the latest ios is not installed, so I typed in my apple id and passowrd and opened the ipod, then they started donwloading the latest ios. During the download, I went out of the store for sometime, then i got back after 10 minutes and had to put my id/password again to begin with the new ios. Was my ipod exchange within this time? Why in a computerized system, If I have bought an ipod on 21st November 2012, it says the warranty expires on 19th Novembner 2013? Pleasse help, my ipoid even had some scratch on the backside when I first checked the back side after bringing it home from the store.

Was my ipod exchange within this time?
Not unless it was found to be defective, and that would not reset the warranty on the original serial number.
Why in a computerized system, If I have bought an ipod on 21st November 2012, it says the warranty expires on 19th Novembner 2013?
Sometimes it's just wrong. Perhaps the reseller entered in the sales date incorrectly. Call Apple support and discuss the problem with them. They may ask you to fax them a copy of your receipt.
my ipoid even had some scratch on the backside when I first checked the back side after bringing it home from the store.
You'll probably have difficulty convincing them that the scratch wasn't there when you brought it in, but you can go back to the store and talk to them about it.
Regards

Apple website problems

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