Apple, what is happening

I have no question.
I would acquaint, Apple, that after months (years) I was able to convince an old Mac user (G4) to buy a new iMac 27".
We ordered it in an Apple store. The iMac ordered was not a standard configuration so it was assembled and shipped.
Well. We received it on Friday and we have organised a little event (on Sunday) where I should have show what it's possible to do with a (new) Mac to a group of friends of mine (I do this because some of them never have a Mac, others have G5 and G4 Macs...and because I use Apple since 1980!).
I spent many and many words about the fantastic computers that Apple is doing. Many bla bla bla to eulogize Apple and its wonderful products.
I opened the box spending others words... (with big suffering, we did not open the box until today!)
Oooooh! What a beautiful packaging! ...look at the efforts they put to do the package! Great iMac! Look at this big screen...Yes! The keyboard does not have any cable and also the magic mouse is a great device...bla bla bla bla...and now look...look how it's easy to setup everything in few minutes!
After that, I've inserted the power cord with a theatrical move, I pushed the power button and...and...nothing happened!
Grin. Mmmm....may be the power point? No.
Maybe the power cord? No.
It's the brand new iMac 27" that doesn't turn on!!!!
I could gulp a RAM failure, an HD failure and other curse that can happens but a new out of the box Mac that do not power on is really the top of the bleak.
Apple, please, I understand that many and many iMac are sold and everything it's possible but a brand new iMac with custom configuration that doesn't turn on it's really frustrating.
I really would like to know who WHO W H O has assembled and tested the iMac. I can't believe that the new iMac has been sent damaged. But this is it.
I am sure that Apple will quickly give us another new and working iMac but for me this will be a ungorgettable day.
Cheers
Giovanni

There is a lesson here: never do a live demo without previously having checked your equipment - especially a "show off' event in front of friends.
Se qualcosa può andar male, andrà male.
http://it.wikipedia.org/wiki/Legge_di_Murphy
I am sure that Apple will quickly give us another new and working iMac but for me this will be a ungorgettable day.
Your friend is going to have to contact the store, but just think, Giovanni, how good it will be when his new iMac does its magic!
Stock up on lots of Asti Spumante and Amarone.

Similar Messages

Dear Apple what will happen if I charged my iPod touch 5 gen for 9 hours?

Hello. Apple .. What will happen if I charged my iPod touch 5gen for 9 hours?

Charging for 9 hours will not damage the iPod. Charging stops when the battery reaches 100%.

So, about a month or two ago, my iPod started coming apart. Just now, it is completley broken, as the wires or something disconnected in the back. I really do not know what to do and am extremley upset. If I mailed it to Apple, what would happen?

Please put ANY information you find helpful. It would help a lot. Thank you.

Apple MAY exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
Apple offers two options for iPods that are not eligible for warranty service. You can contact Apple or your Apple Authorized Service Provider for more information.
Out-of-Warranty Service: If your iPod requires service for any other hardware failure that is determined by Apple to be repairable, Apple will service your iPod for an Out-of-Warranty Repair Service fee. Refer to the Repair Pricing tab on the left for more information.
If Apple determines that an iPod is not repairable, for example, if it has failed due catastrophic damage or the iPod has been disassembled into multiple pieces, then Out-of-Warranty Service is not available and the iPod will be returned. Please see Apple's Repair Terms And Conditions for further details.
You can make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

What would happen if I were to delete the primary email address linked to my Apple ID?

I wish to completely de-activate my @hotmail email address in order to be left with just my @icloud email address becuase I would find life more managable that way.
I found out that I cannot change my primary @hotmail email address linked to my Apple ID with an @icloud email address as it is an active, separate Apple ID (in itself with a separate purchase / download history etc)...
Also I am aware that separate Apple ID's cannot be merged together...
My question is: "What would happen if I were to delete the primary email address linked to my Apple ID?"
Would I be able to keep and use my purchases, provided they are backed up on my Mac and authorised?
Would I be able to update those transferred purchases even though the email address linked to the apple ID in which the app was bought no longer exists?

You can change the primary e-mail address associated with your Apple ID, so long as it isn't a mac, me or icloud email.
http://support.apple.com/kb/HT5621
Your Apple ID account, regardless of the primary email, can never be 'deleted', just abandoned.
You could always just switch between the two Apple IDs as needed, to access the different purchases.

If a new apple id sign in.what will happen to the old apple id if you erase or reset the phone?

I buy a new iphone 5s and the store open it and put his apple id to download some stuff.. And after that i try to make my own apple id. What will happen if i erase all data and it is in need of apple id.. Will it be the old apple id or my apple id?? I heard that if i erase all data. The apple id of which i buy my iphone will appear and mine will not??

If the store setup the phone with an Apple ID/Password, that is not yours, & turned on Find My Phone, then you will need that Apple ID/Password to re-activate the phone. Called Activation Lock. Read here:
http://support.apple.com/kb/PH13695
So, go back to the store where you got this phone & have them fix things.

What will happen if I change the name of my Apple Id?

I have only one Apple Id, which is my email address "[email protected]". My Apple Id and primary email are the same. I now have a new email address, and want to change my Apple Id to my new email address. I've been to the Apple Id support page, and have found out how to change the Apple Id on the Apple Id support webpage. I've been reluctant to go through with the process, because I'm unsure as to what the consequences will be if I change my Apple Id. I have an iPhone and an iPad as well as two Macs and an Apple TV hooked up to my Apple Id. My iMac is the main computer used for storing all files and syncing my iOS devices. In addition my contacts and calendar is in the iCloud. I hope someone with the know-how or experience can help me answer the following questions:
1. iPhone and iPad: Once I change my Apple Id, have I understood it correctly when the next thing I do is that I go to General settings -> Store, and sign out from my "old" Apple Id, and then sign in with the new name for my Apple Id? Will my previous purchases of music, ibooks and apps be connected to the new name of my Apple Id, and will I still be able to get previously purchased apps updated? As for iCloud, what must I do on my iPhone and iPad to make sure that contacts and calendars keep in sync?
2. iCloud: Will changing the name of the Apple Id on the Apple Id support webpage be the only thing I need to do, or are there more steps to follow?
3. iMac and MacBook Pro: Am I right in assuming that all I need to do is sign out from the old named account and then sign in with the new name in AppStore, iTunes, FaceTime and Messages app? Is the Apple Id in use by any other apps or functions?
4. Apple TV: Once my iMac is up and running with the new name of the account, I sign out from the old named account, then sign in with the new name, will streaming music and photos etc. work just as before the name change?
5. I still haven't activated Mail in iCloud. As I understand, once you do that you will be prompted to register a @me.com or @icloud.com email address. Will this address now be possible to use instead of my new email address as the name for my Apple Id?
A lot of questions, still I'd be grateful for some answers.

Yinghai wrote:
Hi, everyone,
I just began to use TM to back up my mac. I already have a full backup. Now I want to exclude some folder from backup. I can do this in the option dialog of TM. But I wonder what will happen after I add a new exclude folder. Will TM begin to build a new full backup or just continue to back up incrementally from the older full copy? Thanks.
Time Machine will continue to do incremental backups.
It won't immediately delete previous backups of the items you exclude (but it will, eventually). You can do that yourself, if you want, per #12 in the Frequently Asked Questions *User Tip,* also at the top of this forum.

Frustration! I have all igoods in order to use all, fully as should be. But looks like Softbank does no agree with any connection between iPhone and iMac... What in the world! How Apple let that happen???

I live in Japan,
I have all igoods in order to use all, fully as should be. But looks like Softbank does no agree with any connection between iPhone and iMac... What in the world! How Apple let that happen??

Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
*Firefox > Preferences > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
See also:
*http://kb.mozillazine.org/Images_or_animations_do_not_load
*https://support.mozilla.org/kb/Images+or+animations+do+not+show

What has happened with Apple Support?

I convinced my friend to purchase a refurb Macbook Pro last week. I explained "the same warrenty, I've purchase 3 refurbs with no problems, yada yada".
His MBP shows up with a "5th leg" under the Superdrive! Dented from the inside out. We found this out when we tried to start installing some software via DVD and the DVD got jammed inside and wouldn't eject (and sounding like it was shredding said DVD). Finally after a small pair of tweezers and a quick hand, I was able to snag the end of the dvd and "help it out".
I told my friend how sorry I was, and explained that we will ship it back and Apple will surely just ship another refurb to him.
Currently, he has spoken with 6 different people, over an hour of phone time, and none have followed through with not even a return number! Plus, each and evey new "tech" that he speaks to wants his name, order number, address, credit card, and probably his favorite color!
What has happened? I have been praising Apple for 25 years, and now I'm just embarrassed (for me and Apple).
Had to vent, and was wondering if anyone else has had this experience lately?

Your friend only needs a single 'yes' to resolve this. Tell him/her to hang in there! Insist on good service. It is definitely owed.
I have found that dedicating the time to get it done, and then not accepting any answer except the ethically right one, will achieve the right result. I would bet the call center folks are trained to drag feet on giving return authorizations on refurbs. That is an institutional thing that is not particular to just Apple. The ignored problem often will just go away. On a call to support the need is to insist on going uphill to supervisor and then manager and not hang up until a equitable solution is arrived at. Polite, unfazed - insistant.
We all hate it when an error like this makes Apple look small.

What will happen to " the new iPad " I bought 2 months ego. Now the model is discontinued . What apple will do?....really disappointing.

What will happen to " the new iPad " I bought 2 months ego. Now the model is discontinued . What apple will do?....really disappointing.

I just bought two new iPads a few weeks ago. If they're still in the return window they're going back. Maybe it's time to look at some of the Android tablets since all of a sudden Apple thinks the mini is a great idea.

What will happen if I don't use apple's hdd?

My HDD is passed away.
I'm using Macbook Unibody(A1342) and I will replace the HDD.
I heard that Apple's HDD has a temperature sensor.
So that If I don't use that, it will be a problem, as I heard.
What will happen if I don't use the Apple's HDD?

The tempeture sensor is on the logic board not the hard drive. Apple doesn't make any hard drives they buy them from other manufacturers.
For a new hard drive try Newegg.com
Regular SATA drives http://www.newegg.com/Store/SubCategory.aspx?SubCategory=380&name=Laptop-Hard-Dr ives&Order=PRICE Use the list at the left for larger and faster drives.
SSD drives
http://www.newegg.com/Internal-SSD/SubCategory/ID-636?Order=PRICE Use the list at the left for larger and faster drives.
Or OWC for regular hard drives and SSDs http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/
Here are video instructions on replacing the hard drive on the White Unibody http://eshop.macsales.com/installvideos/macbook_13_09_unibody_hd/
To transfer your current hard drive I like the applications Carbon Copy Cloner or SuperDuper. They make a bootable copy of everything on your hard drive. http://www.bombich.com/index.html or http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html
You'll need a cheap SATA external hard drive case. Put the new drive in the case then format and partition the new drive and clone your old drive to the new one. Check that it's set up right by booting up from the external drive. Then replace your old hard drive with the new one and put your old one in the external case.
Here's a cheap SATA external hard drive case on Amazon http://www.amazon.com/Vantec-NexStar-2-5-Inch-External-Enclosure/dp/B002JQNXZC/r ef=pd_cp_pc_0
If you don’t have the tools to open up the MacBook OWC has a set for $5
http://eshop.macsales.com/item/OWC/TOOLKITMHD/

What will happen if i dont verify my apple id? will it be deleted?

what will happen?

Hi bhejhay,
If you have questions about your Apple ID and verification, you may find the following article helpful:
Apple Support: Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Regards,
- Brenden

I have been trying to use an apple wireless keyboard with my ipad 2. I will be typing then suddenly the ipad will repeat the key strock about twenty times. It drives me crazy. What is happening and why?

I have been trying to use an apple wireless keyboard with my ipad 2. I will be typing along and suddenly the ipad will take off and repeat the key stroke about twenty times rapid fire. It really makes me crazy. What is happening and why? Help

Found this thread by searching the forum. I hope it helps.
https://discussions.apple.com/thread/5471311

I have a single Pixel that is broke on my 2 month old retina macbook pro. I have Apple care. What will Happen if I bring it to an apple store.

I have a single Pixel that is broke on my 2 month old retina macbook pro. I have Apple care. What will Happen if I bring it to an apple store.

You can try to see if they will replace it, however there is some sort of acceptable amount of stuck pixels and they won't replace so I hear.
But that was a long time ago and things change.

What is happening to all the movie artwork since I downloaded iTunes 11? All the art work is missing. They down even show up on my apple TV anymore. This is frustrating !!!!!

What is happening to all the movie artwork since I downloaded iTunes 11? All the art work is missing. They down even show up on my apple TV anymore. This is frustrating !!!!!

Well, all my PAID, bought on iTunes movie poster art is now missing as well in iTunes 11.1.2. My largeish personal movie collection, wherein I hunted down the poster art and manually added it... all still work. Further, I note, in moving one of my processed films between Macs, the cover art is embedded in the H.264 movie file itself. It cannot go away. As a test of this, I transferred one of my files to a PC notebook of a friend, and even iTunes on the PC sees the cover art fine.
This tells us, code wise, movies from the iTunes Store do not have embedded, rather linked poster art assets, and thus, the link within iTunes between movie and poster art has been severed in this release. This is why an incremental update to iTunes can magically restore all the missing cover art.
A note to Apple Programmers Imagine were I Steve Jobs telling you this. (Oh, I am THAT guy who caused a rewrite of the Apple Store. Remember THAT?) Here is the permanent fix to cover art issues: In a hidden, locked (after edit) Unix file stored safely somewhere, you just have iTunes use an OUTBOARD FILE which simply contains the link data for the art. THEN, when ANY new version of iTunes comes along, it just reads that little file, and NO USER is ever left without art. The file is opened and modified as needed, and just locked up after each change.
Further, the poster art is not searchable by name on your computer if you wanted to do a manual add to permanently fix the problem.
From experience, I can tell you manually adding movie poster art, which iTunes then embeds, is painfully slow even on a fast machine. That is because a huge file must be rewritten. This is why Apple may have reticence - keeping user experience positive.
Further, Apple may be using a direct screen dump technology for the poster art, which puts a graphic onscreen without using further memory. Large collections could tank a lesser machine if this was not used.
Well, at least my movies look good in Apple TV.

HT201257 Holding down "D" no longer starts Apple Hardware Test! Any idea what's happened and how I fix it? Or do I need to go to the Genius Bar? MacBook Pro with Lion Preinstalled.

I have a MacBook Pro with Lion Preinstalled, so AHT was present on the hard disc and worked when the product was new. One of the first things I did from new was run AHT and it worked fine. But now it doesn't start - instead the machine (eventually) boots into normal OS X.
Holding down "D" no longer starts Apple Hardware Test! Any idea what's happened and how I fix it? Or do I need to go to the Genius Bar?
Software Mac OS X Lion 10.7.3 (11D50b), if it makes any difference.
Any ideas?

Thanks. However, even with an internet connection that doesn't work for me - the machine just (after an extended delay) boots normally. It doesn't download.
Option-D works for an Internet-based AHT. However that only works with an internet connection. It doesn't seem to download it and install it - it needs internet every time.
Any idea how my local copy of AHT disappeared? I haven't repartitioned the drive or knowingly deleted anything. And how do I reinstate it (because if you need AHT your hardware problems may preclude internet access!)?

Apple, what is happening

Similar Messages

Maybe you are looking for