Apple where are you

Apple why don't you try to help your customers, your itunes 7 update is faulty and needs fixing urgently,I can't use my machine.If you don't help me I'll never touch another Apple machine ever again!I can't believe that you are still posting this severly faulty software!

On the 17th sept there were 46,000 visiting this forum but it went blank and reappeared with only a few hundred, the problem with itunes 7 failing to recognize shuffles(the problem seems to only be occurring in this model)is very widespread but large nos of people are now buying new shuffles and nanos as the models affected are around 12 to 15 months old, and the new models are very cheap.The fault is definately itunes 7 software,my shuffle works fine on older versions.But to use itunes store and have your computer recognize itunes store downloads itunes 7 is required .You have the choice no shuffle or no downloads(and u loose all prevoiusly bought tunes until u upgrade to 7). Apple is using the same ploy as injet printer manufacturers that like to tell u their cartridges are empty when their not! Apple is telling us they want us to buy new shuffles or nanos it's pretty obvious they aren't interested it rectifying this problem!Just remember that when purchasing this brand!

Similar Messages

  • Apple, where are you now that we need you?

    I've had a Ipod for several years and continually run into the problem with "lost" song files. And, no, I haven't been moving or deleting the files. In coming to this discussion group, I have posted my question and see that there is page after page with the same question. Sometimes answers are helpful, sometimes not. My question is this:why is Apple, a multi-billion dollar company with resources coming out of their yin yang, not helping out here. Why do they leave the burden of answering these questions to the same people that are having them? It can't be that they don't know the answers. It must be that rather than hire someone to answer, or at least codify and separate helpful answers from not so helpful, they throw consumer's problems to the wind and go on their merry way. And this is the good computer company! I would suggest Apple takes a short break from introducing new products and spends just a few moments on customer service. Can anyone imagine a car company telling its customers that if they have a problem, go and find someone else with the problem and work it out? What nonsense! What arrogance! As long as providing answers cost money, consumers are going to be in a "discussion" group which is a euphemism for "lost in the ozone."

    I really do understand what you are saying but itunes does not monitor the these forums & they charge a few for customer support if you call them. Have you considered switching to yahoo! Music Jukebox their customer service is great but their software is 2 years old & may have see a big differance in customer support. I switched from yahoo! to itunes because of few issues with their software I'm just waiting until they fix it. I have yet to have problems with itunes! That's why all my music files is not in the itunes folder because I rip most of my CD's with Yahoo! Just so that you know the issues I had with yahoo! were very minor I just was getting really annoyed with no artwork/Incorrect artwork & sometimes not being able to rate artist & albums & one more thing sometimes yahoo! would the display the info for song playing it was totally differant/artist playing but these things may not happen to you i have nearlly 14,000 tracks on my computer. Yahoo! Really is a good Player but It may take some time before I go back to yahhoo! & besides I really like the coverflow display in itunes
    Message was edited by: Movieman3001

  • Bug fix for ios 6 and Music Match - hey Apple, where are you on this ????????

    Very frustrating - none of the Forum fixes work. Did you release this untested??

    What seems to be the problem?

  • @ Nokia - where are you?

    OK, so as this is the official Nokia Support Discussions forum I'm wondering  where is the input from Nokia addressing all the many, many complaints from disgruntled owners of Nokia devices after this screwed-up Belle 'update'?

    Even if I'm not as satisfied with Belle (yet) as with Anna or previous Eseries platforms, I don't think it's fair to complain so much and blame Nokia for Belle, being "horrible", "non-user friendly", "step backward" and other negative adverbs.
    Belle's been out for 2 weeks and getting used to the new UI takes some time. Some may like it immediately (I do), some need some time, others don't like it. There will always be people complaining. These same people will "not buy Nokia ever again" and will rather buy iPhone. Well, let's wait for a week and they'll login to the Apple's discussion forum asking "how is it possible that my XY app doesn't sync with my WZ software" or "this is much easier to do with Nokia, hey Apple, where are you guys?". Finally, "I overpayed this iStuff and expected it to work. I'll never buy an iPhone again.". That's life.
    Think about - it's a nice gesture from Nokia to offer a FREE upgrade to Belle. It was OUR decision to upgrade, Nokia didn't made us to do it. Perhaps it would be wiser to make Belle payable (couple of euros, make it 20). THEN people should read the specs, what it features and decide if it fulfills the expectations. Making a formal complaint (reclamation) would be reasonable since you payed for it. And Nokia would benefit $$ and could actually pay the SW engineers from this income. But it was for free.
    Personally, I like the interface and overall performance - it's smooth(er), battery life is extended, it's easier to control the BT, 3G, Wifi as some examples. I realized some bugs but am sure they'll fix them. I'm annoyed about Wifi bug, absence of remaining characters in SMS messages, but I think I'll survive.
    I'm sure "Nokia" is following our discussions but releasing fixes every week is not even possible, reasonable nor feasible. Take time, get a buglist not only from 100 non-satisfied users but from larger pool of users and focus on the most important ones. These phones must work in Germany, California, Hongkong, Christchurch, Novosibirsk, Tahiti, Patagonia,... different languages, fonts, mobile network properties, operators -- you know what I mean?

  • My Iphone 5(purchased in Jan 2013) has suddenly developed a multicolored hue in the center of the **** screen. it looks pathetic and totally whacked out. Its rainy and humid where I stay this time of the year. Apple guys are you reading this?

    my Iphone 5(purchased in Jan 2013) has suddenly developed a multicolored hue in the center of the **** screen. it looks pathetic and totally whacked out. Its rainy and humid where I stay this time of the year. Apple guys are you reading this? does the management go through this website.? Hey Apple guys, can you replace my phone for me.Its so slippery and slides out very easily from my hands. I have owned smartphones before but yours is a real slimy slider. so while I was shooting pics in varanasi in march it fell out of my palm (it was drizzling) and the rear screen (the section next to the camera) kinda cracked real ugly and obviously due to this the camera is behaving kinda crazy too. can you guys help me out here.?

    If your phone is defective (aside from the accidental damage) Apple will fix or replace the phone. You saud you purchased the phone in January so it is still under warranty. 
    If you have an Apple Store in your area, make a Genius Bar appointment.
    If not, Contact Apple Service Center:
    http://support.apple.com/kb/index?page=servicefaq&product=iphone

  • Hey Apple when are you going to fix the problems with IOS 8.3??

    Hey Apple when are you going to fix the problems with IOS 8.3??
    Message is working weird.
    I don't have internet service when I'm away from my WiFi, because my phone won't use LTE now.
    Should I wait for a IOS 8.3.1 update or reset my phone to factory and start over?
    If there's a fix coming when will we see it?
    (I'm using iPhone6 plus)
    I've tried everything else to fix the problems I'm having. Soft restart. Hard restart. Used your chat line. Called Verizon. Reset network settings.... Help!!!!!
    I've posted on the Apple Communities about all this and I've sent in a couple of bug reports.
    I live up in the mountains and MUST be able to access my Verizon LTE for information if there is a fire! I'm in California!

    I have a Verizon iPhone 6 and am having none of those problems.
    SueMac wrote:
    Should I wait for a IOS 8.3.1 update or reset my phone to factory and start over?
    Didn't they already have you do that? If you haven't, yes, you should restore your phone as new and test.
    I live up in the mountains and MUST be able to access my Verizon LTE for information if there is a fire! I'm in California!
    If you are in a situation where you may need emergency information, organizations such as the Red Cross recommend things like this:
    http://www.amazon.com/Epica-Emergency-Digital-Flashlight-Certified/dp/B00CZDT30S /ref=sr_1_1?ie=UTF8&qid=1429463666&sr=8-…

  • There a lot of accounts of apple,where are many games,these accounts are sold every day,i know that only 5 person can download one app,i want to know why this accounts are not blocked

    There a lot of accounts of apple,where are many games,these accounts are sold every day,i know that only 5 person can download one app,i want to know why this accounts are not blocked

    This is not a technical question, and discussions of Apple's policies are not appropriate here. If you have some sort of problem with your own iTunes Store account, by all means let us know and we may be able to help you, but otherwise this question is not one we can discuss in these forums.
    Regards.

  • Smg123 where are you?

    smg123 where are you?
    I have a question related to post:
    http://forum.java.sun.com/thread.jsp?forum=31&thread=347231
    Was the dll ever completed and is it available?
    I know smg123 changed usernames last year because of password problems...but I haven't seen that username (smg123NewAndImproved) since December.

    although i still would like to see if that dll was ever made, I was able to do what I needed on my own, creating a shortcut in windows from java.

  • : HEY APPLE: WHERE ARE THE NANO TUBES

    Hey Apple, where are my tubes... why are they taking soo long!
    ***

    I suspect the delay with the nano tubes and some of the other accessories is secrecy.
    Apple are becoming more and more secretive about every product release and therefore the best way to protect the details of the nano was to talk to as few people about it as possible.
    I suspect Apple will have discussed the potential production of a new case for a new iPod with a 3rd party supplier (manufactured for Apple), but they did not see the details of the new iPod nano until it was launched.
    Apple probably did a photoshop mockup of what the nano tubes would look like, but I bet there was none in existance when the nano was introduced by Steve.
    On that day, I suspect the nano tube manufacturer got the final design and details of the nano and tubes and then had to start production, etc.
    That would explain the delay.
    If the information had been passed to the nano tube manufacturer say 4 weeks before the nano was released, it is a sure bet that the design and info would have been on the internet before it's release.
    It's unfortunate that Apple has to work like this, but I think it will be the case in future.
    Ian

  • "Buy a new MAC" or "Pay dearly for us to help you hopefully fix something we broke!" Where is the intelligence in that kind of a response from Apple? Are you intentionally leaving all the people that made you billions on our own?

    So, My Dear Apple Inc,
    At this time, you are earning billions of dollars due to "our" belief in your products. Most of us had pretty good luck. But the flip answers the phone support people give the people that have problems are sickening. We are the Human User side of the business. We spend money to support you. We have the power to collapse the entire Apple Empire if you do not support and answer us in a civil manner. We "very much" would like to support the growth of Apple and whatever subsidiaries. But you must deliver and stand behind your products and services. Most of us are not Techs. We are end users with crazy busy lives and we require you to work along side of us to create a more sustainable computer environment for home and business. Gee whiz guys. Crashes and freezes after we keep upgrading. I am new here. Sorry. I have not even learned how to answer your comment.

    Hey MacSurvivor!
    Please give us a rundown of what exactly you are expereincing so we can further assist you. There are so many configurations out there, it's hard to help with so little to work off of.
    I understand you are upset.
    1) How old is your HDD
    2) how did you install ML (clean or over top)
    3) what are you doing before you see crashes or freezes?
    4) how can we reproduce them?
    The better you can describe what you are seeing (and not feeling) the better we can help.

  • Repair iTunes? Apple employees - are you listening?

    My coverflow art in iTunes seems "glitchy." And what I mean, is that as you scroll through them, the image gets distorted for a few seconds. It never did this before.
    Also, the scroll bar below the album covers has "disappeared."
    Is there a way to "repair" an iTunes installation without reinstalling?
    Please help.
    Apple employees are welcome to respond.

    Apple employees except on rare occasions will not respond here. These forums are user-to-user only.
    That's not to say that no one here can help. We'll need more information, though: what version of iTunes you're running, some basic system specs, where you're getting your album art (from the iTunes Store or imported from other sources) and what if anything has changed on your system since last it worked correctly.
    Meanwhile, though this article doesn't specifically cover "glitchy" operation, the tips suggested might help:
    http://support.apple.com/kb/TS1971?viewlocale=en_US
    Regards.

  • I´ve bought the new IPad3, what a disappointment the 3G does not work, no Internet available, APPLE what are you doing for the all the people in Germany who bought the new IPad3? I´m still an Apple fan, all my products are from Apple but I need a solution

    I have been waiting since months for the new IPad4G 64 Gbt. ON recommendation of Apple Support I have changed my IPad 4G last week in the hope that something was wrong with the firts one I bought.
    The one I have now has the same problems. WiFi is working however 4G not at all. Apple what can I do? What are you doing for the thausands of German Apple fans who have bought a IPad4G and can not use it. We need a solution NOW. I´m working with this tool and need to be able to rely on it.
    Thanks for a feed back.

    JKerki wrote:
    They had not heard about the problem, however made no problem to change it for an other one. Apple Support Germany pretendet not to know about this problem. However the web is full of complaints.
    It would be advisable for Apple to react officially on it. € 799, - for something that doesn´t function is no fun :-((
    Isn't replacing your iPad Apple "officially" acting on it?

  • HT3529 where are you smiley faces and symbols for texting on the iphone 5c?

    Where are the smiley faces and symbols for texting?

    On the emoji keyboard. Go to Settings>General>Keyboard>Add Keyboard and select emoji. Then you will have a small globe key near the number key on the left side of the keyboard. This will allow for selecting between the regular keyboard and the emoji keyboard.

  • ITUNES Support Staff - WHERE ARE YOU???

    In the past few weeks, way too many people have posted problems burning CDs with a variety of error codes in the 4000 range.
    *THIS IS AN ITUNES PROBLEM.*
    Please read the threads and offer us a SOLUTION.
    Thank you.

    As the terms of use that we all agreed to state, these forums are user to user only. Apple personnel may read the posts, but it's not guaranteed, and they almost never reply and never (that I've seen) for providing official technical support. So you will not get a response from Apple support personnel here. If you want to talk directly to Apple support technicians, you need to call Apple tech support.
    I see you've started another thread on the topic. If you'll post more details in that thread as to what specifically you have indeed tried (so people don't offer redundant advice), someone may have some useful advice to offer.

  • Dear Apple: WHEN ARE YOU GOING TO UPDATE TO A NEW IOS??

    I have IOS 5.0.1 (9A406) and basically there is no difference on battery life. It drains too quickly.  I would charge it to the full, and within an hour or two, it goes down to 84% just by using it occasionally(not even youtube playing or dowloading).  I basically have to charge my phone at least twice or more a day. (trust me I'm not a heavy user at all.  i check email, playing with apps time to time, a couple call a day, that's it). 
    Of course, I turned off Siri, notification, email push, etc, to make the battery last long but doesn't seem helpful at all.
    APPLE! WHEN ARE YOU GOING TO UPDATE A NEW IOS??
    I had been an iphone 4 user, and it seems that 4S is worse.  it is slower, battery drains quickly. 
    PLEASE DO SOMETHING ABOUT IT because it's already about a time to release iphone 5??

    Apple does not participate on this forum. It is a user-to-user technical help forum with no Apple presence, other than hosting and administration.
    If you wish to submit feedback to Apple, you can do so here:
    http://www.apple.com/feedback/
    Was it really necessary to start another thread on a topic that already has dozens of discussions and thousands of posts?

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