Apple will replace MacBook Pro bought less than 14 days ago 4 new C2D free!
I have just got off to the phone to the Apple Store, and the rep I spoke to has said that because I am still within the 14 day return period, they will replace my used MacBook Pro Core duo, for the newly released upgrade free of charge, and will refund the £50 price difference.
It looks like my MacBook Woes will soon be soothed with another new, and 'hopefully' perfect machine!
I know, I know -- they DO have it in writing. In fact, since my MacBook Pro is customized (I added an extra 512mb of RAM), according to the agreement, it should not be returnable at all.
Good news, though! There is some sort of "price protection" thing that Apple has - because the new machines came out so soon after I bought it (10 days after I placed the online order! Agh, I wish I would have waited :P), I was able to get $300 back. I didn't even know such a thing existed, but the rep checked on it and told me I was eligible, so my bank account will be credited in a few days It makes the fact that I missed out on the Core 2s by just a few days easier to deal with, at least.
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Ive had my 13 inch macbook pro for less than 30 days and the battery health has gone down to 92% and the computer itself is so slow...i paid $50.00 for an OLD windows computer with 512 mb of ram and it is much faster..is this normal for mac?? Also, apple says there is nothing they can/wil do even though i got the apple care....i mean really? $50.00 for 2002 computer with windows XP and 512mb of ram and a single core processor......faster and more usable than $1400.00 computer with 4gb of ram and dual core processor.....***???
Willtc92 wrote:
Ive had my 13 inch macbook pro for less than 30 days and the battery health has gone down to 92% and the computer itself is so slow...i paid $50.00 for an OLD windows computer with 512 mb of ram and it is much faster..is this normal for mac??
obviously not.
Ive had my 13 inch macbook pro for less than 30 days and the battery health has gone down to 92% and the computer itself is so slow...
Give examples of how it is slow. -
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how old is the battery? How many charge cycles are on the battery?
You can get this information by opening the application "System Information" in the folder "/Applications/Utilities". Select the informtion from the "Hardware > Power" section
It should look something like:
In this case I have 35 charge cycles on the battery. The larger this number the more likely it is that you will have less actual usable capacity. -
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Yes you can get Lion for free. Instructions are on this page. http://www.apple.com/macosx/uptodate/
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Will a MacBook Pro bought in the us work in the uk
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Of course. The warranty will still be valid in the United States, and the only thing you might have to buy is a US power adapter in order to be able to charge your computer in the United States
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Hello,
I am thinking about buying a macbook pro 13" in Shanghai. However, I am moving back to Scotland in the summer and have converns that some things will not work. For example, will the DVD player work and also will the socket at the mains be a problem. I'm a bit of a luddite so any advice would be great.
Thanks,
KevinKevin, if you don't want to splash out on the Universal Adapter kit, you can use a standard figure-of-eight power lead as used for radios, CD Players and a whole lot of other electrical/electronic devices.
Most electrical stores should be able to get a spare, or you can just borrow one from another unit. -
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So I just bought a new 13" MacBook Pro w/o retina display from Apple and there's a case I'm looking to buy for a 13" MacBook Pro w/o retina display, but the case was made in 2009. Are there any structural differences between the two? Can I still use this case?
Thanks for reading, please let me know!http://www.outfityours.com/products/Incase-Hardshell-Case-for-MacBook-Pro-13%22- %252d-Frost.html
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How come the repair cost of a MacBook Pro cost more than a brand new unit?
My nephew bought her Mac Book Pro last June 2012. During the time that floods hit metro manila where she is studying, her Mac Book Pro (13in) happend to have been damped wet by water. Still running but it seems the batter got problem. So she brought her unit to SM North Edsa ( Annex) Mac Center for possible repair. The Mac Center told my nephew that the unit will be brought somewhere in Mandaluyong - Apple Service Center. After a few days she received a message from the Mac Center telling her that the repair cost will be a whooping P88,000.00 almost twice the cost of her unit when she bought it. My sister ( my nephew's mother) was fuming asking me how come the cost of repair is so great, it is better to buy a new one.
Is this really true? I wonder what others may have experienced bringing their unit for repair and finding out that the cost of repair is such... APPLE IS THIS HOW YOU TREAT YOUR CUSTOMERS... IS THIS THE KIND OF AFTER SALES SERVICE THAT WE EXPECT FROM YOU... PLEASE explain it to me.. thanksAnd mind you dear APPLE believers, this also happens to my BOSS' Mac Book Air, which was brought also to an Apple Center for repair due to White Screen of Death... The repair center told my boss that the repair would cost him P68,000 pesos... the new Mac Book Air is only P47,990.00. Who in his right mind agree to such a repair cost which costs more than a brand new unit... If this is so... then APPLE is not a good brand after all... Anyone who had the same story?
BTW i tried to revive the unit by following some repair tips from the internet... and I was able to revive it without spending a dime.... I am not a technician... just wondering what kind of SKILLS those technicians at the Apple Repair Centers have in the Philippines... -
I should have a free upgrade to Snow Lion since the Macbookpro is around a month old now I have tried to upgrade to Snow Lion from the App store but it wants me to buy it . How do I get the free upgrade?
iWork! But Office 2008 or 2011 will run fine on Lion
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The bugs are few and far apart -
I have just purchased a MacBook Pro. My wife's MacBook Pro is less than a year old. When I start up my new computer, it thinks I am my wife and gives me the option of logging on as my wife or as a guest user. How do I correct this misidentification? Thanks. [email protected]
This sounds like you may have migrated in Setup Assistant from her MBP?
EDIT: (Or whatever you migrated from the PC had her account data)
I also think you mean your login ID, not the Superuser, unless you've enabled root. In that case it would say "root"
Let's try it easy first. Create a new account and make it an Admin. Name it your name or whatever. This will be your account. Next login as your wife and move ehatever Documents you want from that account into /Users/Shared.
Now log back into your own account and drag the items from the Shared folder into your Documents folder.
If this works and you no longer need your wife's account on the Mac you can delete it in System Preferences > Users&Groups. -
Hi i bought a Macbook Pro 8 & a half mounths ago.Today i had the hard drive replaced as it was faulty and on Monday i have to take it back to the Apple shop to have the Motherboard replaced. I feel that i should be asking for a new macbook, where do i stand.
Yes thats what i thought but i only have 77 days left on my garentee so its a worry, and have to drive 1 hour to get to closest Apple shop, spent the whole day there today when i should have been at work and have to make the drive again on Monday Then back again next Friday to pick it up. I paid over £1000 ponds for this computer so wouldnt expect it to have its insides replaced befor a year. Feel very let down, and no longer love my macbook pro.
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Dear all, I have a MacBook Pro bought in April 2011. Last April, it got stuck while the wheel was spinning and I had to force it shut. That cost me my hard drive. Now, it's stuck again. I tried esc, cmd+tab, moving the trackpad on the apple, but no. HELP!
Dear John,
thank you for your prompt reply. After I sent the email, I left the wheel spinning to see if it would eventually stop. It didn't, but after a while the screen turned blue, so I decided to switch everything off with a forced shut-down. I could not restart with the OS DVDs because I am currently away from home, but fortunately everything was more or less fine after restarting. It then got stuck again, I forced it shut again, restarted again, and now it seem to work but I won't overdo it and will switch off smoothly after writing this (unless it gets stuck again). Last April I have replaced the HD, so it's now just under 6 months old. And, of course, since the crash occurred when I was abroad and had backed up just before I left, I have lost only a few days' work. Still, and I know this will make me hugely unpopular here, with my 5 previous laptops running on MS Windows I never had a problem. Which does not mean I loved the OS, or I would not have switched to Mac.
Anyway, and this is the main reason for this message, thank you very much again for your speedy intervention.
Claudia -
Can I use an USB disc with my macbook pro bought in 2005. What capacity will it take 2.00 or 3.00?
can I use an USB disc with my macbook pro bought in 2005. What capacity will it take 2.00 or 3.00?
The first MacBook Pro's were not released until the beginning of 2006, and they had USB 2 ports.
Anything available new in 2005 would have been a PowerBook G4 and they also had USB 2 ports.
A USB 3 disk will just transfer data slower then it could do, if you plug it into a USB 2 port though, so you can buy either. -
I had a repair done on my MacBook Pro and had to have a new hard drive installed. The Apple Auth Repair Shop then updated the OS from 10.6.8 to 10.7.5. Now my iPhoto v 9.2.3 will not open and it sounds like it will not work with this OS. Can you please advise?
You may need many other updates to retain compatibility with Lion. I suggest you reinstall Snow Leopard. Unfortunately, you will need to erase the drive first. Be sure to backup your data if you haven't done so already.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
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After the chime press and hold down the "C" key. Release the key when you see
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2. After the installer loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
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3. When the formatting has completed quit DU and return to the installer. Proceed
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4. When the installation has completed your computer will Restart into the Setup
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you will be running a fresh install of OS X. You can now begin the update process
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Download and install Mac OS X 10.6.8 Update Combo v1.1. -
I broke the screen to my new iPhone 4s and we purchased a new screen online but it is too complicated to install. Any solutions you can provide that won't be too expensive?
Dirty Vegas wrote:
Yes.
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So the user won't have to pay the retail cost for a replacement if they get it replaced?
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