Apple wireless keyboard not working

There is a button which when pressed several times stops the keyboard working. What is it?

hi howard,
u are lucky to be in UK where they have apple store
i am having exactly the same problem
and it happens only after the firmware upgrade..
which is really crazy, its a very bad user experience for a company like apple.
"turning something that works into something that doesnt"
and to me, reinstalling the whole OS is out of question
i spent every night last month trying to tune my mac mini into a good media center..
can someone help here?
what is the problem?
can i reverse the firmware upgrade?
erwin

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F# keys on Apple Wireless Keyboard not working correctly.

Hello everyone,
Today I bought a brand new Apple Wireless Keyboard (the small ones who resemble laptop keyboards), which I'm very glad I bought as some keys on my older keyboard started not working anymore.
I configured the keyboard with bluetooth and it's working just fine, except for one thing:
The F# keys don't work as their respective icons indicate (i.e. If I press F10, F11 and/or F12, the volume isn't affected as it normally should, but instead the keys don't seem to respond, as if I weren't pressing them).
In the Keyboard & Mouse panel in System Preferences, under the Keyboard Shortcuts, I managed to reset the F1 to F4 keys so they work as their respective icons indicate, though I didn't find and don't know how to create any shortcuts to make the volume keys (F10, F11 & F12) work again.
Also, I would appreciate if you could help me out to reset the F7, F8 & F9 keys, which don't work either.
I tried checking and un-checking the "Use the keys F1, F2 and so on, as standard function keys." option under the Keyboard tab, and pressing the "fn" key while pressing the F# keys, but none of those attempts seem to change anything to how the F# keys work.
I don't know what else to do anymore and I would really appreciate some help now.
Thanks in advance for your responses,
Oscar.

Shutdown your macbook.After thats done , switch the wireless keyboard off. Press Shift + Ctrl + Option + Power Key (all together ) and then release together. Start up the macbook and once that's up start up the keyboard.Try now.The keys should work fine.

APPLE mouse & keyboard not working with Windows (Bootcamp)

I installed Leopard and Windows XP on my Mac Pro. The installation went very smoothly. Only problem I have is that my Apple wireless keyboard and mouse do not work on Windows (frozen) although they work fine on Leopard. I tried a Logitech wireless trackball and it works fine on both Windows and Leopard. Any suggestion?

Thanks. I upgraded from Tiger and downloaded Bootcamp from Leopard Installation disc ( I did not have a beta version ). I then installed Windows XP SP2 ( brand new, just bought for that purpose ). Wonder if Mac wireless keyboard and mouse are compatible with Window. Everything else work beyond my expectation.

Apple Bluetooth Keyboard not working with Macbook??

I copied this from a post on a reply earlier, but thought I'd start a new post and hope that someone has had a similar problem.
I have the new Apple wireless keyboard that doesn't work on my Macbook. Ironically, the only keys that do work are the top row. Screen brighten or dim, Dashboard, speaker volume control etc...
I've connected it and paired it successfully, but the keys just don't seem to work. (delete and arrow keys also work) After a while, my mighty mouse (wireless) start acting funny, or the track pad button on the laptop itself stops working. Shutting of the keyboard at this point doesn't help and I need to reboot the computer.
I've taken it to Fortune Tower in Bangkok where they have a apple support center and he couldn't get it to work on his 17" mac book pro either. He wanted me to leave it, but I took it back to the international departure terminal of the Bangkok international airport, (had to wait for another flight to China to do this) and returned it to the store where I bought it. But they wanted to see the problem and I showed them that it didn't work. Convinced, then then brought out a new one and I wanted to verify that IT worked but same exact problems.
I suggested that they connect it to another computer? Which they did, an Imac and it worked fine. Then they connected it to a Mac Book Pro, (15 inch) and it worked fine there as well.
Could this be a firmware update issue?
Anyone else having problems like this?
I just hope that this isn't a simple setting somewhere that I've overlooked... but I'll try anything at this point.
thanks,

I have exactly the same problem! Macbook Pro 2GHz (so not a very recent one...), OS, firmware, etc updated to the latest. My Mac dealer proposed to do a clean installation of 10.5.2 - did not help. Apple Support told me to uninstall the keyboard and install it again (for more help they want money...) I did - same problem. Only function keys and cursor keys work. Funny thing - during pairing the code can be entered and recognized, but later no character cames through.
The keyboard is perfectly OK, since it works with my MacPro without any problems.
The mouse, on other hand, works nicely so far.
Maybe now will someone give us a wise advice?

Slim Wireless Keyboard Not Working (Boot-Camp (Windows XP SP2) Leopard

I installed Boot Camp with Windows XP SP2 on my iMac. My new slim apple wireless keyboard did not after I rebooted to finish the install. It worked when I was installing it though. My wireless mighty mouse works fine with xp.I have given my keyboard many passkeys in the bluetooth settings on windows, but it still doesn't work. I have Mac OS X Leopard. My boot camp version is 2.0. I have also tried to repair the drivers with the boot camp drivers on the leopard disk but that was unsucessful.
Help Soon, Thanks

I tried what Snackyotter did with no success. I don't really use the Caps Lock Key, or the Option Key at boot, when I want to switch to Boot-Camp and Mac OS X I just change the Boot Disk in System Preferences & vise-versa. Thanks for trying to help though. This weekend I am returning my Apple Slim Wireless Keyboard at the Apple Store. I still have the original packaging and receipt, I bought it offline and received it a few days ago. If the return doesn't go as planned and I'm stuck with this keyboard I will keep this question labeled 'unanswered'. If the return does go well I will label it solved, there is no need really to keep this topic waving around when I no longer have the Apple Wireless Keyboard. I have never EVER even thought of returning an Apple product before, wish me luck. To Apple though I must say that I am disappointed that you have had many months to fix this simple issue since this keyboard came out, but have decided not to. I will try to keep you updated. Again Thank You for your kind support.
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Key on wireless keyboard not working

I've noticed that if I use Pages or MS Word for Mac, my Apple Wireless Keyboard no longer allows me to use the apostrophe/quotes key. Very strange. Initially I thought the keyboard might be faulty, but noticed at the bottom of MS Word there is a "Spelling and Grammar" box which dynamically updates to show progress with an input device (like the keyboard). I get very clear feedback from this that tapping the key is noted by the computer...yet no apostrophe or quotes show on the page.
Similary, when I tap the key using Pages, the cursor jiggles slightly, but no letter is shown. More confusing is that when I tap the apostrophe in Safari (as I did in entering the word "I've" at the start of this note) the apostrophe/quotes key works.
Any suggestion on how to fix? As you can imagine, trying to type a document without these is challenging. Thanks in advance for any suggestions.

Just found the problem: have been using the font "Garamond" which, in this incarnation (and bizarrely) doesn't have the apostrophe or quotation mark in it. Changing to another font fixed this.

Apple wireless keyboard not accessible in Bootcamp.

Before I installed the Snow Leopard Boot Camp drivers in Windows 7, my Apple wireless keyboard worked with Windows. Not it no longer is recognized, and it gives an error message when I try to add it as a Bluetooth device. I know the keyboard is recognized by only a single macintosh computer at a time when running it with OSX.
1. Has the installation of Boot Camp drivers made it similarly that the keyboard now "thinks" the Windows Boot Camp partition is a different computer?
2. Is there any way to fix things so the keyboard is able to be used by both the Windows 7 and the OS X 10.6.1 partitions on this single computer? Thank you.
Sincerely,
Wilson

Both the Apple Wireless Keyboard and the Apple Wireless Mighty Mouse can be setup to work properly under Boot Camp from OS X Snow Leopard running Windows 7 (x32 or x64). The way to get it to work is as follows:
1. Turn off the device you wish to setup via Bluetooth
2. Click on the Bluetooth icon in the taskbar and select the option to Add a Bluetooth Device.
3. Power on the device you wish to setup via Bluetooth and wait until the Setup Bluetooth Device window recognizes the device.
4. **Important** Do not Click on the Device and click Next, this will not work.
5. Right-click on the device you wish to setup via Bluetooth in the Setup Bluetooth Device window and select properties.
6. Wait until the Bluetooth Services window finishes checking for available services.
7. Click the checkbox next to the HID Keyboards & Mice service.
8. Wait for Windows to finish installing the device driver.
9. Click OK on the Setup Bluetooth Device Window
10. Close the Setup Bluetooth Device Window
11. Congratuations, your device is now setup to work with Windows 7
Hope this helps. I've tested it multiple times and it works. I can't take credit for the solution, it was posted elsewhere on these forums, but I can't for the life of me find the darn thread again.
EDIT: Found the original thread. Here's the link and credit to S-Eye for the solution: http://discussions.apple.com/thread.jspa?threadID=2057008&tstart=0
Message was edited by: Dwimmerlaik

Apple usb keyboard not working

hello, recently my apple usb keyboard stopped working. the usb connections on the keyboard still work but the letter buttons do not do anything anymore. is the keyboard fried or is this fixable?

I assume you tried another USB port and tried the KB on another computer. A pc will suffice for testing purposes.

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I have this problem. When I connect my new Apple usb keyboard directly to the laptop it does work. Is there any way to solve this problem?
BR

I just did the latest update and my Apple USB keyboard stopped working. The keyboard works fine with other computers and other keyboards work with my Macbook.
The keyboard ships with a three foot extension cable. I plugged the keyboard into the Macbook with this cable and now it's working fine. I think it has something to do with the USB port being 3.0. A USB hub may also solve the issue.
JD

Aluminum Wireless Keyboard not working properly after Firmware update 1.1

Hi,
Well, as the subject says, my keyboard is not working properly after I updated the firmware. The problem is that several keys (delete, down arrow, brackets and apostrophe) stopped working right after I installed the update. I never dropped it or hit it. And I did not stop or interrupt or did anything during the install. I take very good care of it.
I have already tried toubleshooting with the support page, restarting the iMac, taking off the batteries, setting it up with bluetooth again, going back a week with time machine and to reinstall the firmware. So, if you have something new for me to try, I will really apreciate it.
Thanks in advance.
Franco.

I have 24" iMac with the Apple wireless M&KB - I know this is basic but have you tried a fresh set of batteries? My KB will refuse to establish connection when batteries are on the weak side the firmware update may just be a co incidents. If your wireless mouse is working OK then I would guess the blue tooth is functioning.
Not sure about the 10.49 download - are your other file downloads completing properly? Are there any error messages?
Steve

Wireless Keyboard not working with iPad2

I've already wasted way too much time on a Apple product that has changed my mind about the company. I jumped through all of the necessary hoops to engage my wireless keyboard with my iPad2 but the keyboard will not type a single word. It says it's connected but it's not working. I got it to type twice for about 5 seconds each time but that was it. If anyone has any suggestions I'm all ears. I hope there is a simple fix.

The key lag or delay seems like it's a setting in the keyboard settings/ipad keyboard settings itself. Witness the keyboard preference pane in mac os x. I wonder if it's a accessibility setting...
To rule out third party apps:
1. Launch the Notes app. Type. If the notes app does not have the issue, it is the specific third-party apps you are using. I notice that some apps do not support bluetooth keyboards. Normally, they don't type at all.
But who knows?
2. Look for something in setting that controls keyboard delay?
Shut down any "open" apps. (I know that multiple apps cannot run at the same time on the ipad, but humor me.) [Note: just replicating what apple sometimes has people try.]
Turn off wi-fi and cellular data. Test again.
If this works, some syncing or downloading activity is happening in the background and creating lag.
Given that entering the code works fine, I doubt the hardware or bluetooth connection is faulty.
Post back with results and we'll decide what to do.
P.S Have you tried pairing the keyboard to a computer? Does this work ok?

Magic mouse and aluminum wireless keyboard not working in windows 7

Aluminum wireless keyboard (fully upgraded firmware as of 2/19/2010) not working, or magic mouse. Both from Apple Store, not amazon or ebay.
No error shown for magic mouse, only "connecting to device" for 15 minutes now.
With keyboard, at times it shows an error, but sometimes it lets me type a passkey. It doesn't recognize the passkey although it's saying it's paired, it doesn't work.
Help?

Getting Bluetooth set up initially in Bootcamp is a bit of a hit and miss affair in my experience, but persistence pays off, and connection is reliable. I gave up with the keyboard on my Mac Pro at one stage, tried again a few days later and it worked.
How did you do it?
Persistence and repetition, reading lots of threads and getting snippets from various sources, can't recall any silver bullets.
Have you searched this forum, there are a LOT of posts on the subject.
Links please? I can't find any.
If you type "bluetooth" in the search box while at the top level of the Bootcamp section you will get six pages of hits. Here are just a few, not necessarily the best or a complete list or in any particular order, but they contain relevant info.
I can't remember the detail now but one of the key steps for me was launching the bluetooth "service" mentioned in some of these links. Initially option wasn't appearing at all. Also mine (and others) seems to need a single click after boot to be activated. If you try and move it before a click it won't respond so you might think it wasn't working.
BTW I am assuming you have successfully installed the Boot Camp 3.1 drivers?
http://discussions.apple.com/thread.jspa?threadID=2221427&start=0&tstart=0
http://discussions.apple.com/message.jspa?messageID=10943844#10943844
http://discussions.apple.com/thread.jspa?messageID=10669525&#10669525
http://discussions.apple.com/thread.jspa?threadID=2057008&tstart=0
http://discussions.apple.com/thread.jspa?messageID=10948512&#10948512
http://discussions.apple.com/thread.jspa?messageID=10935130&#10935130
I am afraid at this point I stopped trawling through looking for the most relevant ones so the above is incomplete.

Apple wireless mouse not working in Windows 7

I have Windows 7 loaded in Boot Camp and, for the most part, it works perfectly.
However, neither my Magic Mouse nor my Super Drive work ... at least, not immediately. My wireless Apple keyboard works perfectly and instantly, but my mouse only works after around a half hour after Windows opens and I haven't gotten the drive to work yet.
Any suggestions?
I'm flying a new iMac, 2.7 GHz Core i5, 16 GB 1600 MHz DDR3, running Mountain Lion.

I had the exact same problem as you did (less the drive) Kybd ok mouse didn't work, after installing Updates for Win 7 (about 100+ lol) then my BT kybd stopped working
In the Bootcamp Discussions there is a post about that. The post I didn't bookmark (i will from now on) but I followed this instruction posted (I copied & pasted to Notes)
"Control Panel > Device Manager > Network Adapters > Broadcom 802.11n Network Adapter (right click and choose "Properties". Under the "Advanced" tab, highlight the setting named "Bluetooth Collaboration", then change it to Enable. Then click OK."
After that wasn't working yet so, I went to start menu selected Devices & Printers...(if I recall), in the window selected "Magic Mouse icon (it was always showing but not working) right click & selected "Properties" for Magic Mouse, don't remember which tab it was but a driver was listed I checked it and clicked ok after a couple of minutes both the BT mouse and kybd worked and hasn't stopped since.
Sorry for lack of precise instruction, not exactly a techie, but can handle myself somewhat in front of a screen & kybd.
Hope this helps, it did for me, good luck
Message was edited by: jdemelo11

Most keys on wireless keyboard not working.

Hi i need help on my iMac wireless keyboard. it seems that most keys are not respoding, the picture shows the only keys that work. i have no idea what happend to it. can anyone please help me gain back all the keys? right now im only using a cheap usb keyboard ....

I found the problem.
'Mouse Keys' was enabled. On my computer System Preference>View>Accessibility>Mouse & Trackpad.
Took me 21/2 hrs to figure this out. Should be easier to find these solutions.

Keys on wireless keyboard not working

Finally got my wireless keyboard to pair. However the only keys that work are some of the function keys - nothing else works.
imac with OS X 10.9.1 ---- have zaped PRAM etc - done a hard re-start - changed batteries -- all to to avail. Took keyboard back to store where it worked fine on their computer. Can't figure out how to get tech support - apple makes it as difficult as they can to get any support. Keyboard is brand new.
Incidently the only way I have been able to 'pair' is by going to Bluetooth in preferences rather than 'Keyboard'. If I try the 'Keyboard' route it cant find the keyboard. But if I go to 'Bluetooth' in preferences it will show as connected which it obviously is because some of the function keys work - but nothing else.
Would appreciate any ideas.

I found the problem.
'Mouse Keys' was enabled. On my computer System Preference>View>Accessibility>Mouse & Trackpad.
Took me 21/2 hrs to figure this out. Should be easier to find these solutions.

Apple wireless keyboard not working

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