Apple Wireless Keyboard (white) being shown as "unknown" in leopard

Hi all, I just got hold of a wireless keyboard (white original model) to use with my Macbook Pro (running 10.5.6).
Here is my problem:
When I run the Bluetooth Setup Assistant, the keyboard will not be recognised as a keyboard, and will only appear on the list if I do a search for "Any Device". Even then it will be classed as "unknown" and pairing will not work despite trying to pair without a passkey.
The software the keyboard came out with is now out of date (10.2.xx) but all bluetooth updates have been applied to my laptop already.
I did a search and it appears that other people on this Support forum have had the same problem, but as of May '08 there was no solution posted! Hope someone can be of some help as I have a very nice keyboard now gathering dust! If the "Genius" bar cannot fix it later on this week, I will have to grudgingly get hold of the wireless aluminium keyboard which I feel is inferior...

Resolved: Error with AirPort adapter in Macbook Pro. Replaced by Apple, works fine now.

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Hi J.A:
It sounds suspiciously like a KB problem. Do you have access to another BT-equipped Apple or to an Apple store. If you do, you could try the KB there.
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I am posting this because I have not seen anybody else post this issue, but it is fixed at this point.
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Apple Wireless Keyboard help needed

My wife's computer is a 24" 2.33ghz Intel Core 2 duo iMac, 2gb ram, OS 10.4.9
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- The problem started after the batteries went completely flat.
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I wanted to try updating the keyboard firmware using the Apple Wireless Keyboard Updater 1.1 (http://www.apple.com/support/downloads/wirelesskeyboardmousefirmwareupdate.html) in the hope that it would make the keyboard report itself correctly again. But the updater just crashes in 10.4.9 (or Tiger in general), because it uses a private framework that has apparently been removed.
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bump

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I recently purchased a 2009 Apple Wireless Keyboard from eBay - that was "in perfect working order."
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I have a base 2013 imac 21.5 inch.
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After browsing some Windows fora, I went to look at the Log On tab of the Bluetooth Support Service Properties (Services page in the Computer Management utility). The hypothesis was that that service was being denied access to some resource. I ended up just fiddling, but to my amazement it fixed the problem.
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Unable to pair Apple Wireless Keyboard in OS X 10.5.8

Hello everyone,
This is my first post here so if I mess it up, pls don't dog me too much...
I'm currently running OS X Tiger on a Dual PowerMac G5 2GHz with 3GB of RAM and all is well with the world. However, in an attempt to upgrade and become familar (more so) with OS X10.5 I've found that I am unable to pair with my wireless keyboard. I'm running 10.5 on a seperate drive. It sees the dongle, just won't pair with it. The Bluetooth dongle I'm using works fine in OS X 10.4.11, has for years. Any clues, is there something I'm missing?
I've read about Bluetooth issues with Leopard so I thought I would see if i could find an answer here. The keyboard is the original Apple wireless keyboard that came out a few years ago, Model M9270LL/A.
Hardware Overview:
Machine Name:    Power Mac G5
Machine Model:    PowerMac7,3
CPU Type:    PowerPC G5 (2.2)
Number Of CPUs:    2
CPU Speed:    2 GHz
L2 Cache (per CPU):    512 KB
Memory:    3 GB
Bus Speed:    1 GHz
Boot ROM Version:    5.1.8f7
Apple Bluetooth Software Version:    1.9.5f4
Hardware Settings:
PowerMac G5:
Address:    00-02-72-08-1e-0c
Manufacturer:    Broadcom
Firmware Version:    3.16389 (3.17166)
Bluetooth Power:    On
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HCI Version:    3 ($3)
HCI Revision:    16389 ($4005)
LMP Version:    3 ($3)
LMP Subversion:    17166 ($430e)
Device Type (Major):    Computer
Device Type (Complete):    Desktop Computer
Composite Class Of Device:    1057028 ($102104)
Device Class (Major):    1 ($1)
Device Class (Minor):    1 ($1)
Service Class:    129 ($81)
Requires Authentication:    No
Thanks for any help you folks might wish to provide me in advance.
Message was edited by: Onatopa

I don't think you're following me very well Mr Williams. I appreciate your attempt to assist and hopefully I won't come across as an **** here but, you're not helping. I will agree you, it seems to be a software issue...and it's called Leopard!
Let me explain something. I have not migrated this system, as per se, and for obvious reasons. The system has 2 HDD's. One has 10.4.11 on it and the other HDD has 10.5.8 installed. I can go from one to the other and it's the way I will continue to work until this problem has been resoved, if ever. I can NOT be productive without the Mac running, regardless of which OS. I'm attempting this because I have apps that must have Leopard, so I'm trying to make it work.
Just to be clear, I gave-up running OS X 10.3 several years ago but did not do so without kicking and screaming the entire way. Now, I'm comfortable with Tiger and I'm very glad I upgraded, as it's a much more stable OS but at this rate I'm about ready to give-up. I don't need Leopard and I don't want it, nor do I like the look and feel of it, I just wanted to try and attempt to upgrade and see if I could run some newer apps that won't run on Tiger. I will probably NEVER upgrade to an Intel Mac, even if I could afford to do so. And I will NEVER run Micro$oft Windoze on a Macintosh...period - EVER! That to me is just sacrilege...so just call me a purist, I care not. If I want to run that OS I'll do it on a PeeCee.
Back to the dicussion.
I'm typing this reply on the PowerMac running 10.4.11 using the keyboard in question and my Bluetooth dongle. And YES, the keyboard is the older, white keyboard. Did I not share the model # in the original post, Apple Keyboard model M9270LL/A ? Did you not Google that if you're not familiar with these Model numbers?
You said, "...Another thought: did you "unpair" the keyboard from the old system before trying to pair it with the new one?..." What exactly does that mean? That's makes no sense at all. "Can you "see" the keyboard in the bluetooth setup window when trying to set it up or not?" What does my original post say?? YES, I can see the keyboard in OS X 10.5.8, I just can not pair with it.
As a last resort I have installed the Apple Aluminum Keyboard Update, as per your suggestion, even though I don't have an aluminium keyboard and this 'update' installed successfully but my keyboard, although seen will still not pair with the dongle. I will NOT go buy a Al Keyboard just to test this issue. The only thing I've thought about purchasing is the Bluetooth module so that I don't need to use a dongle, but those are expensive and often hard to find. I have also removed the prefs file from /user/Library with no effect.
I almost forgot. I also have another BT dingle from Kensington and although the system sees it as does the other, it does not pair with the keyboard either. That dongle works fine on my PeeCee laptop without any problems, so both dongles are functioning correctly. Do you have any other suggestions you would like to share?
Thank you for your time.
< Edited By Host >

How to disable "special" f-key function on Apple Wireless Keyboard in Windows 7

Hi. I dual-boot my iMac using an Apple Wireless Keyboard. In Mac OS's "Keyboard" system preference pane, I've chosen to treat the F-keys as actual F-keys, and not the "special" function keys, such as volume control and screen brightness. This however does not carry over to the Windows environment.
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To reiterate, I'd like to know how to use the F1 through F12 keys as F1-F12 in Windows 7, without having to use the "Fn" key.

Hi alexia416,
If you would like to use your Apple keyboard in Boot Camp with the standard function keys as the default, you may find the following article helpful:
Boot Camp: Use the function keys on an Apple keyboard
For other keyboard-related Boot Camp issues, this article is also useful:
Boot Camp: About keyboards and key assignment for Microsoft Windows - Apple Support
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Will an Apple wireless keyboard pair with an iPad2?

Is an Apple wireless keyboard designed to pair with an iPad 2? The instruction book refers to a Mac computer but never to an iPad. I keep getting the "Pairing Unsuccessful" message after I type in the 4 digit code that the iPad tells me to enter on the keyboard. The keyboard gives me the flashing light saying it's ready to pair, but doesn't make the hook-up. The keyboard is just a foot from the iPad. Any suggestions?

This might help.
Note the following:
The original Apple Wireless Keyboard, introduced in 2003, is not compatible:
Apple Wireless Keyboard (2003): Features a white case and uses four AA batteries.
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Trouble with keys on apple wireless keyboard and MBP

I have attached my Apple wireless keyboard to my MBP and I want to use it with the onboard screen. It properly synced, and I know it reads the keyboard because the F keys work, and the delete button works, and it even can wake the computer from sleep mode. However the problem is quite simple, the alpha keys do not work. I can turn up my brightness, or volume cycle through my "spaces" on leopard but am still unable to type. I have looked all over for other cases of this and can not find it. Is it possible that the apple wireless MUST be used with an external monitor only? I have not attempted that yet because I have been away from my studio for a few weeks.
If anyone could shed some light on this situation it would be greatly appreciated.
Thank You.

The "wireless mouse/keyboard firmware update 1.1" is for the old white plastic wireless mice and keyboards , Sean. Is the one you are trying to use one of these, or is it one of the aluminium ones?
If it is the aluminium one, then the update you might need is Aluminum Keyboard Firmware Update 1.0 - http://www.apple.com/support/downloads/aluminumkeyboardfirmwareupdate10.html
None of the updates should be needed to prevent the sort of problem you report though.
Is this keyboard newly purchased, or one that you have had for a while and that ahs worked in the past? It may simply be defective.
The only other thing I can think of, apart from conflict with a third party keyboard driver or the like, is a corrupted system file of some kind, in which case an "archive and install" of the OS might be needed to fix it I'm afraid.
Cheers
Rod

I have 2 Apple Wireless Keyboards (old style, not flat) that will not pair.

Hello.
I own a MBpro, A Mac Pro, and a Mac Mini. I have 2 Apple Wireless Keyboards (the old style with the extended keyboard and transparent case with white keys). Neither keyboard will pair on any system.
The Macs see one of the keyboards just fine but refuse to pair it when I type the 8-digit pass phrase and the return key. Also no luck if I try without a passkey. The other keyboard cannot even be detected by any system.
Is this keyboard design just plain defective? This is the third one (there's also one at work) that refuses to pair. If I have to purchase another one, then this one will end up smashed on Apple's showroom floor. I've about had it with these things.
Please help if you can.
----------S

Hello Steve:
I have not had a similar problem so I am fishing a bit. I think the problem is rooted in what I thought in my previous post.
Now, how to fix it?
Try this:
Go to system preferences>bluetooth. Delete any KB entries there. Trash a preference file (com.apple.bluetooth.plist). Be sure that on and discoverable are checked in the BT preference pane. Restart your computer.
Hopefully, whatever KB you have turned on will be "discovered."
Barry
.

Can't pair apple wireless keyboard in Windows

Hi
I have just purchased the new June 2009 Macbook Pro. I've used bootcamp to install Windows XP and i'm trying to pair my apple wireless keyboard.
Its the brand new apple wireless keyboard but when i search for the device in the Bluetooth control panel, its displayed but when it attempts to pair it says completed ok, but the keyboard still doesn't work.
Any ideas?
Cheers
Andy

' Peter, I'm sorry to say this, but it sounds like you specifically either have a genuine hardware problem, or your Windows installation is sicker than most. You should never see the sort of symptoms you're talking about in a normal, healthy system!!!
' However, the bad / sad fact of the matter is that, even were you not in the position you're in, you couldn't use either keyboard or mouse when in Windows!
' I am able to (and have done - my Vista system is still configured successfully with 'em - I haven't removed them despite them being useless!) propperly pair both devices on Vista without much of a challenge - pretty standard fair actually... But that's all a smokescreen. Despite this - and despite being able to actually query each device over bluetooth for the services they provide and so on - they still cannot be actually used!!! No matter what, there is never any response from the OS to input or actions on either keyboard or mouse.
' <Shrugs> What can I tell ya. It does sound like Peter needs to move onto solving his bluetooth problem though anyways - in case this causes trouble for him (you) at some later date with devices that actually would be useful!
' Later!
~Menageryl
-Jack of All Trades, Master of Some!-
Message was edited by: Menageryl

Apple Wireless Keyboard (white) being shown as "unknown" in leopard

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