Apple Wireless Mouse has suddenly stopped pairing
HI everyone,
My Apple Wireless mouse (it's pretty old) has just stopped pairing with my PowerBook G4. When I try to pair it, it shows onscreen that the pairing is succesful and I have a full battery bar, but the mouse itself stops "flashing" and when I try to move it, I get the "Connection Lost" message.
Changed fresh batteries, no new devices in house, disconnected all USB cables. Basically tried all the things recommended in other posts with no luck. (There's a post recommending to check the antenna...erm, I have no idea where an antenna might be...if anyone would be so kind ?)
Just wanted to know if there are any solutions or is it time to get a new mouse. Oh yes, mouse model number A1015 if that helps at all?
Thanks!
Hello shaz:
You have tried the things I would suggest. You might take the mouse to an Apple store to see if it works on another computer.
Barry
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This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
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If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
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