Apple, Y U NO GIVE SUPPORT?!

When I tried purchasing an app from the App Store it asked me to vertifiy my account by answering a couple of my security questions. How am I suppose to know the answer when I answered those security questions a long time ago? I have money stored in my account. Now I can't even use it. I tried contacting Apple for support but it keeps on saying "We're sorry, all contact options are currently unavailable. Please try again later.". There is no later. Even if I come back it will still say the same thing to me again.
Is there a possible solution to figure out my questions without contacting Apple for support (they are already failing to give support to customers anyways)?

Can I change the answers to the security questions for my Apple ID?
Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account.
ANd this previous discussion:
recover answers to security questions: Apple Support Communities

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