APPLE!!!! You are about to lose a customer!!!

Question

This is not the first discussions started on this issue but it would be nice if someone from Apple would respond and solve it. 
In a nutshell, iCloud is absolute JUNK when it comes to the iWork apps.  I have tried every solution offered including NUMEROUS reset and erase all settings on both my iPad and iPhone.  At BEST, I get a couple days of proper functionality.  Every time the devices try to sync with icloud, they hang up with the blue status bar no more than half full.  I once sat and kept my iPad alive for an entire battery cycle waiting to see if it would ever work.  Do you know how many hours that was???  (Thank god for football on Sundays).  The documents all show up correctly on the icloud.com through my PC but will not sync with my devices.  I HAVE HAD ENOUGH and at this point every person that tells me they are looking at Apple I am showing Samsung and Android.  Too bad since I have purchased 5 iPhones and talked about a dozen others into switching to them.  The glitches NEED TO BE FIXED NOW!!!!  There have been many many posts about this and no one seems to care.  Where is the option to overrride what is on the device with what is on the cloud???  That has been a basic option with syncing since the days of the palm pilot.  I AM FED UP and will not purchase another Apple product until something is done.
Signed
More frustrated that you could ever imagine!!!

Answer 1

I own an iPad 1 64GB 3G and an iPhone 4S 32GB. I use the iWork apps Numbers and Pages on both devices. Starting with a completely clean restart on both devices, I download all my docs stored on iCloud. Everything appears to be working fine. A couple days go by and I create a document in pages on the iPad (could be numbers too, just using pages for the example). Pages immediately begins to upload to iCloud showing the status in text at the top of the screen "updating one document", the blue status bar overlaying the document and the pinwheel indicating an online connection. These indicators never complete. Eventually the iPad shuts off due to inactivity. When I wake it back up, the status messages disappear and the white up arrow appears in the corner of my new document indicating it needs to be synced to the cloud.  The app never attempts to try syncing again regardless of how long I keep it awake. I check iCloud from my PC and the document is there as it should be. I try my iPhone and the document downloads as if everything is normal. Now I update a different document on the iPhone. It uploads the updates to the iCloud and I verify it by checking on my PC. I go to my iPad and the document that got "stuck" before tries to update again. Same problem occurs with it "hanging up". The new document never downloads from the cloud because the original document continues to have unresolved problems. I try turning the iCloud completely off including deleting the account from my device and deleting all the documents. I close all the apps down (double click and use the multitask bar) and soft reset (home and power) the iPad. When I turn iCloud back on, all the docs download except the two new ones. They are both gray and the status bar is hung up on the original problem document. The second updated document never starts its download because pages can't get past that first one. Now I go to my iPhone and it is suddenly acting the same way. Hours of frustration later and a hard reset (erase all data and settings from options) on both devices is the only resolution that seems to work. Two days later the cycle repeats.