Applecare and Applecare plus?

My ipad is under the standard 1 year apple warranty, but it is soon to expire. The screen has been badly damaged. I understand that this warranty does not cover accidental damage, and for $250 (it is 16gb ipad2) I may replace it for a new or refurbished one as long as it is under warranty. However, I have seen that applecare plus covers accidental damage for a $49 fee. Would it be possible for me to buy applecare plus which is $99 from what I have seen and then pay the accidental damage fee? So I would end up paying $150 rather than $250? Is this possible or am I mistaken

Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Apple will provide a replacement iPad for:
iPad model
Out-of-Warranty Service Fee
New iPad
$299
iPad 2, iPad
$249
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You can get the glass replaced at 3rd party repair sources for less $, however, the Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

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Verizon and Applecare Plus

I ordered two new 4S iPhones at 3:00 am this morning on the Verizon Family Plan (moving from ATT after looking at the CNET report!). Applecare was never offered during the transaction (I was VERY careful to check each screen). Got my confirmation. Now Apple tells me I can't buy it separately, even though Verizon has a problem offering it on their site. Verizon told me there was a problem 'in some states'--Texas being one of them--where it does not show up. Now my Verizon order is cancelled, and a new one puts me a week later on delivery. NOT FAIR APPLE!!! You should allow Applecare plus purchases within X (30?) days. What say you? Anyone else with this issue?

I had the same problem when I bought a 4S iPhone by upgrading with AT&T. AT&T does not seem to sell or, like Verizon, be aware of AppleCare Plus.
AppleCare Plus makes a lot of sense, with its accidental damage coverage, so I rung Apple about this and they advised me to cancel my AT&T upgrade, upgrade through Apple (but staying on AT&T as my carrier), and buy AppleCare Plus that way.
The discrepancy between what Apple and AT&T can offer for the same phone on the same carrier is crazy!
After cancelling, I'm also seemingly unable to get the employee discount I currently have with AT&T if I upgrade through Apple. I'm going to hold out on this and see if Apple and AT&T get their act together. Certainly, Apple needs to be far more attuned with its carriers!

How can I buy applecare plus, if I buy "refurbished ipad" in apple oline store? I cannot find the way to select applecare plus before checkout.

How can I buy applecare plus, if I buy "refurbished ipad" in apple oline store? I cannot find the way to select applecare plus before checkout.

Add it to your cart. Then, when you're on the cart screen, scroll down and you'll see a choice for AppleCare+ with an Add To Cart button!
I also called the Apple Store and their agents confirmed that it does apply to the refurbished models!

Applecare plus for Spanish iPhone in UK?

I received an iPhone 6 plus from Movistar Spain for Christmas but am based in the UK and want to know if I can buy Applecare+ in the UK to cover it and if so what will the accidental damage coverage be in UK, Spain, Europe and the rest of the world? I work around the world and want know what level of coverage I should expect with this product as your site seems to indicate that it will be covered but the excess will be chargeable in the equivalent local currency.
Can you also confirm how long after purchase date Applecare plus can be purchased, as I have read 30 and 60 day periods? I understand the phone can be accessed remotely but want to confirm the exact requirement before buying as I have to go to Asia for a month or two and may not be in the UK to attend an Apple store within the require period.
Thanks in advance
Archoo

One stop for expert technical support
Because Apple designs the iPhone, iOS and many applications, the iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
Direct access to Apple experts
Express Replacement Service
Local Apple hardware service when travelling within Europe

Will AppleCare Plus replace a lost Lightning cable?

Just had a few questions.
- My girlfriend lost her Lightning cable to her iPhone 5c, will AC+ send her a new one or am I out of luck?
- What is size the of Lightning cable that comes with the iPhone 5s and 5c? Curious in case I need to buy a new one for her.
- Is the Lightning cable compatiable with all devices, can I use my iPhone 5s Lightning cable to charge my iPad Air and vice versa?
- What are the different sizes the Lightning cable come in? I've looked on here and Best Buy, can't seem to find an exact answer.
Thanks.

What "guy" told you this?
All package contents are included with the warranty (iPhone, power adaptor, cable, and earbuds) which is a limited manufacturer's warranty covering manufacturing defects or failures during the warranty period. All package contents are covered for the same with the AppleCare Plus warranty which extends the standard one year warranty by an additional year along with including some partial insurance with a deductible for the iPhone limited to two claims during the two year period.
The $79 fee is the deductible for when the iPhone is exchanged for accidental damage not covered under the warranty, not for the cable. If the cable damage is determined to be caused by accidental damage or abuse, there will be no exchange under warranty.

Does applecare plus cover iphone usb cable?

My husband and I both have the 4s and our cables don't always chargd the phones. We have applecare plus on them both, will that cover the cords?

raymond73 wrote:
do the math? Sorry for asking a question!
Precisely. I am going under the assumption that Apple will consider the cable user damaged
Unless they are simply not working and are not damaged.
They may be covered even if they are simply are "worn out".
Certainly worth asking about. If Apple says they are user damaged" and not covered, then just buy the cables.
In any case, Apple will NOT replace an iPhone unless the iPhone is actually damaged and not working correctly.
Apple will not replace iPhone simply for cosmetic damage.
Applecare+ will replace a user damaged device for a cost of $49.00
Apple will replace a user damaged iPhone (now $79, not $49).
A cable is not replaced for $49/$79
Apple will only replace a malfunctioning/non-working item. If the cable is bad, they will not replace the iPhone.

Buying AppleCare plus

guys, just a quick question......
my new 6+ arrives today (at last!) and I will be purchasing AppleCare plus to cover it, question is can I buy the cover for 2 years up front as that's the length of my contract? Or do I have to renew it after the first year?
thanks
andi

Well yes and no
This explains it
http://www.apple.com/uk/support/applecare/
max 24 months of warranty ie 12+12
but 24 month overlay of Applecare benefits over the initial Apple standard warranty

Cracked screen with applecare plus

i cracked the screen on my iphone 4s yesterday and today i added the applecare plus coverage plan..tonight i have an appt at my local store and im wondering if they will give me a hard time b/c i just added the insurance this afternoon..any advice would be great!

None of us users here can predict the future (that I'm aware of), so no one can predict your treatment at the local Apple store. It will be what it will be.

Is the customer allowed to return the (with applecare plus warranty) ipad wifi to exchange it to ipad wifi 4g?

Is the customer allowed to return the (with applecare plus warranty) ipad wifi to exchange it to ipad wifi- 4g?

You'll have to sell the iPad and use the proceeds to buy a new iPad.
How to Sell Your Old iPad http://tinyurl.com/85d69lk
Other sources to sell.
eBay Instant Sell http://instantsale.ebay.com/?search=ipad
Sell and Recycle Used Electronics - Gazelle http://www.gazelle.com/
Sell Electronics for Cash - Next Worth http://www.nextworth.com/
Buy My Tronics http://www.buymytronics.com/
Sell Your iPad http://www.sellyourmac.com/mac-product-guides/ipad.html
Totem http://www.hellototem.com/
 Cheers, Tom

Transfer AppleCare Plus to iPhone 5

I bought a used iPhone 4S 64GB on eBay with AppleCare Plus included. It shows on the Apple site when I sign in to my AppleID. Does that make it officially in my name?
I am curious because I may trade in my 4S 64GB at the Sprint Store for an iPhone 5 64GB. They offer $300 out right off the purchase price and I just pay the delta of $99. I know I could get more by seeking out right on eBay but consider most don't go for the 64GB model and after fees & shipping, I don't think it'll amount to enough for the hassle.
I read that you can't transfer ACP to another phone but Apple will prorate a refund. Does anyone know how that works toward a new ACP or if you can transfer the remainder to the new iPhone?
Thanks!

You could call apple to find out? No apple employees frequent these boards, so you'll only get speculation here. A 2 minute call to Apple will answer everything.

AppleCare Plus problems purchasing after activating phone

First time owning an apple product and unaware of so many restriction on apps,warranties and the like.
Iphone5 just activated July13th, registered online and surprise *warranty exp 6/1/14.
Wait a minute, I just activated the phone called 3 reps and 1 phone contact all rude and unhelpful to a new customer.
What I learned is that Apple has 2 plans (applecare and applecare+)
What I did NOT know is that if you PURCHASE and IPHONE you MUST ACTIVATE immediately for the applecare+ warranty.
This warranty covers accidental damage, and if you are an NEWBIE like me and wait to activate you are screwed.
As a customer, I suggest APPLE inform upfront that APPLECARE+ must be purchase ASAP after purchase even if UNACTIVE phone is in sealed box.
I called all these people to let them know I was unaware of this, I just activated my phone 10days late and they just shut me down. Seriously, my phone still has the screen protectors that came with it..
*** Just wanted to inform NEW IPHONE CUSTOMERS of this STRICT APPLECARE+ warranty
Certainly I can buy the regular applecare but I dont even think of keeping such product with such rude service.
*** BUYERS REMORSE for sure, very UNHAPPY NEWBIE APPLE Virgin
If you know of anyone at apple that can assist with adding Applecare Plus let me know.

You actually have 30 days from your original purchase date to buy the AppleCare+ if you are in the US. If you do not buy it at the time of purchase you will either need to bring it to an Apple Store and have them inspect the phone for damage, or call AppleCare and have them run a diagnostic report to check for damage.

AppleCare versus AppleCare Plus problems purchasing

Hello everyone!!!
I've bought each and every iPhone that has come out---in all variations and I've really never had any problems. Naturally, when the iPhone 4S came out in October 2011, I bought one from the Apple Store online. At that time, the original Apple Care was still available and there was NO requirement to add it at the time of purchase or within 30 days.
Now, it's several months later and I want to buy the original Apple Care for my iPhone 4S. My iPhone 4S is still under the original warranty until 10-12-12. However, the staff at Apple Store online is repeatedly telling me that I can't buy the original Apple Care. That is does not exist and because it's been over 30 days since I bought my iPhone 4S, I can't buy AppleCare +.
(Which THAT I understand.)
My question is------- has anyone else run into this problem and how was it resolved?? Since there was NO AppleCare Plus offered at the time of the iPhone 4S release, why am I being denied the option to further protect my iPhone as I have EVERY OTHER iPHONE IN THE PAST??????
The girl I spoke to tonight essentially told me I had no idea what I was talking about and referred me to Customer Service----but since I've been buying Apple products for 25+ years and I've been buying AppleCare for EVERY product I have since that has been offered, I don't understand why I'm going to be stuck in limbo with this phone. It is really frustrating me.
Any ideas that anyone has I would really appreciate! If you've had a similar problem, please let me know how you solved it.
THANK YOU!!!
PDUB OKC

Well Good news everyone!! I called Technical Support with AppleCare and they sold me the original AppleCare coverage for both my iPad 2 and my iPhone 4S. I spoke to a VERY nice gentleman named Miguel who told me they had been running into this problem with some customers that had just been in limbo because of the status change of AC----but that the original AC was still available if the original warranty was still intact. So, YEAH! Apple came through and this is yet another reason I am such an Apple devotee!
GOLD STAR FOR APPLE AND MIGUEL IN TECH SUPPORT--SAN ANTONIO!
PDUB OKC

Could my device still be covered if I didn't bought AppleCare Plus during my purchase?

Could my device still be covered if I didn't bought AppleCare Plus during my purchase?

Looks like even the iPad comes with the 1 year limited warranty like all Apple products.
Apple Inc. of One Infinite Loop, Cupertino, California, U.S.A. 95014 (“Apple”) warrants the Apple-branded iPhone, iPad or iPod hardware product and accessories contained in the original packaging (“Apple Product”) against defects in materials and workmanship when used normally in accordance with Apple's published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user
The 90 days from data of purchase limit is on telephone support.
In any case it is best for the OP to get service as soon as possible.
regards
<edit>
But your right Apple Care needs to be bought within the first 60 days
How to get AppleCare+
Purchase AppleCare+ together with your new iPad, and you'll be automatically registered in the plan. Add it to your shopping cart during the checkout process when you purchase your new iPad.
Or buy it within 60 days of your iPad purchase:

Can I purchase applecare plus from Apple if the Iphone is purchased from a different source (e.g. Costco)

Can I purchase applecare plus from Apple if the Iphone is purchased from a separate dealer (e.g. Costco)?

Yes, as long as you do so within 30 days of buying the iPhone.
(108846)

Will my applecare plus plan replace the cracked screen on my iphone4?

will applecare plus replace the cracked screen of my iphone4s?

Yes, Apple handles this with a perfect Replacement iPhone 4S exactly like yours, with AppleCare+ for $49. They do not actually replace iPhone 4S screens at the Apple Store.

Applecare and Applecare plus?

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