AppleCare and iPhone

Hello I won an iPhone 3G at a work function in the US, I am planning to get it activated with rogers when i get back to Canada. Can i buy the iPhone AppleCare here and have it registered to my phone? Am I allowed to do this?? It ***** that there is no AppleCare available in Canada.

Hello I won an iPhone 3G at a work function in the US
Do you actually have the phone? Normally you can't get an iPhone in the US unless you sign a two year contract with AT&T, even if you buy it directly from Apple. Sometimes (if the store is very busy, or their activation system isn't working, they will let you take it home unactivated, but only after you sign the contract. US iPhones are locked to AT&T. You will not be able to activate it with a Rogers SIM in Canada. The warrantee will only be valid in the US.
See if you can sell it in the US then buy a Canadian one when you return to Canada. There are US iPhone owners who have damaged or drowned their iPhones and would be glad to buy a replacement for less than the unsubsidized price ($400 or $500). You could sell it from Canada on eBay to a US buyer. Be sure to state that it's a US iPhone.

Similar Messages

HT4623 Dear AppleCare, My iPhone 5 was bought with full price in the USA from Sprint, and I was told that it is a global phone. But when I am back in China using local carrier, Can not be activated

>
>>Dear AppleCare，
>>My iPhone 5 was bought with full price in the USA from Sprint, and I was told that it is a global phone.
>>But when I am back in China using local carrier, Can not be activated
>>I can't believe that !
>>>Details:
>>>SN:F1*******8GL
<Personal Information Edited by Host>

Sorry to tell you this but this is not AppleCare.
This is a forum of users just like yourself who do their best to help other users.
We are not able to help you with your problem

I was not given the option to purchase applecare + with iPhone 5.I tried calling Apple customer service, the automated process took my info but then came back and said too busy to help you now. How can I buy it now?

I was not given the option to purchase applecare + with iPhone 5.I tried calling Apple customer service, the automated process took my info but then came back and said too busy to help you now. How can I buy it now?

You should call Apple but you should get an email from Apple. I got one a few minutes ago and this is what they said about AppleCare+ :
Thank you for your recent iPhone 5 purchase at the Apple Store.
We would like to let you know that every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from the original purchase date of your iPhone and adds up to two incidents of accidental damage coverage, each subject to a $49 service fee.
We noticed you weren't given the opportunity to add AppleCare+ to your iPhone. If you would like to extend your coverage for only $99, please reply to this email by September 21st.
After that date, if you would still like to purchase AppleCare+ within the first thirty days of receiving your iPhone, you can call AppleCare at 800-MY-IPHONE or visit an Apple Retail Store.
Thank you for shopping with Apple.
Sincerely,
Apple Online Store Team

Is there any way to print from the iPAD 3 to a HP LaserJet P2055dn? I called Applecare and was told I could not print to my wireless HP Printer.

I own a iPAD 3. It will not print to my wireless printer: a HP LaserJet P2055dn. I called Applecare and they had no solution. I don't see such a basic function--printing--is not available. Does anyone have a way to print from the iPAD 3 to a HP LaserJet P2055dn?

iOS AirPrint Printers http://support.apple.com/kb/HT4356
How to Print from Your iPad: Summary of Printer and Printing Options
http://ipadacademy.com/2012/03/how-to-print-from-your-ipad-summary-of-printer-an d-printing-options
Print from iPad / iPhone without AirPrint
http://ipadhelp.com/ipad-help/print-from-ipad-iphone-without-airprint/
How to Enable AirPrint on a Mac and Use Any Printer
http://ipadhelp.com/ipad-help/how-to-use-airprint-with-any-printer/
 Cheers, Tom

AppleCare for iPhone 3G / Advance replacement service UK

Having had a good look around the UK online store, it seems as though the Applecare for iPhone is currently unavailable or has been deleted. Is anyone aware of what has become of it, whether it might return or will an alternative me made available otherwise?
Having made use of Apple's own support with respect to macs I've owned in the past, I'm keener to purchase Apple's own hardware/software support than that of a third party insurer.

Thanks for the reply. I've just checked with the UK online sales people; Yes, Applecare for iPhone is currently withdrawn. The phone itself has a 1 year hardware warranty from Apple, and tech support is available for the duration of the airtime contract (18 months in most cases with O2 UK).
With luck the AC for iPhone will return at some point as you suggest.

HT1689 iTunes search on iPad and iPhone is not working.

When I open iTunes on my iPad and iPhone the search feature doesn't work. Any suggestions on how to resolve that?

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Can't activate applecare-replaced iphone 4 with previously working SIM

Hi,
I had an iphone 4, purchased from apple online store, not locked to a carrier. It worked perfectly with a local carrier's SIM (Manx Telecom) for nearly 12 months, then developed a hardware fault and applecare replaced it no hassle. The SIM stayed with me.
The replacement iphone doesn't like the Manx Telecom SIM - it's an "unsupported card" or "unsupported carrier". Manx Telecom sell unlocked iPhone 4s from their own retail store, and the SIM was obtained from them. Applecare support think the replacement iphone is unlocked, and I've done an OS restore (it asked for a WEP key when I restored it, I think it's iOS5) but still itunes and the iphone say that the SIM is unsupported.
I've escalated this to applecare, and they tell me that the replacement iPhone *is* unlocked. I don't know how carrier locking works, and I don't suspect the SIM, although I'll get that checked later today.
I'm worried that this will drag on, and being from a small country with an insignificant number of people, this might get dropped into a black hole of "we've never had one of these before, it's not really a problem"
Any ideas? All gratefully received. Reports of positive experiences would be welcome, as woudl ideas on next steps if I don't get any joy from the current incident.
Thanks for reading right to the end!
Pat

Applecare just fixed it. It hadn't been connected to wifi or itunes between last call and now, and they got it to accept the SIM, presumably over GSM. I am chuffed.

Cannot buy applecare+ for iphone

i ONLY found out about applecare+ for iphone through a friend. i tried to buy it online, but it said i need to make a genius appointment. so i made the appointment. when i went in they said i was past 30 days since i bought the phone so i had to call applecare.
i called applecare, after 4 hours on the phone i got escalated all the way to a senior admin applecare agreement admin who would not help me purchase the applecare+.
i'm at a loss for what to do. nowhere in the terms and services does it say you have to buy within 30 days of purchase. they added it to the website after the fact. anyway, i made the appointment when i was within my 30 days.
Here is proof their terms and conditions do NOT specify a day limit for purchase except within the first 2 years of purchase:
http://www.apple.com/legal/applecare/applecareplusforiphone.html
please help!

the apple website is not the official terms and agreement, legally. what i linked to is the legal terms and agreement. nowhere there does it say there is any kind of limit on when you can purchase it.
if it is ONLY listed on their website, then technically they would have to require each apple store employee to take you to that site when you buy the phone.
as i've said, the APPLE employee that sold me the phone did not tell me there was a 30 day limit on my warranty purchase availability, nor did ANY of the follow-up emails from Apple congratulating me on my ******** purchase of this crappy phone.
it is misdirection and false advertising and misrepresenting the product.
the 30 day is an artifice created by Apple. This was verified to me by Eric and Lonnie and Frank and Valisha all from Apple support.
I'm trying to ascertain if other apple users have had this same problem with Apple violating their contract with users.
see the link I posted above. there is no reference to a 30 day limit.

What is the difference between AppleCare and AppleCare ?

I have AppleCare with my Telus iPhone and my friend has AppleCare+ and I'm curious as to what the differences are?
Thanks.

AppleCare is available for all Apple devices and extends the standard warranty period by one or two years depending on the device. AppleCare+ is only offered for the iPhone and iPad, extends the warranty period and adds the out-of-warranty replacement program for two such events. Those are accidental damage events such as water or dropping. The cost of replacement is significantly lower under AppleCare+. AC+ is not offered in all countries.

Couldn't order AppleCare with iPhone 5

I wanted to order AppleCare when I ordered my iPhone 5, but the Apple Store app never gave me the chance (it took me straight to checkout).
I've tried to modify the order but haven't found a way without canceling it, and don't want to do that at this point.
Any ideas?
TIA, Bob

Bob, definitely be patient. They seem swamped right now. I could get through to 1-800-MYAPPLE, but would always get disconnected once I got past the automaton.
Here is the full email text since it outlines all the options if you were not offered AppleCare at time of order. They clearly indicate you can call AppleCare at 1-800-MY-IPHONE (which is a different number from 1-800-MYAPPLE) within the first 30 days of ordering. I would try that number as an option although it may actually connect to the same number behind the scenes. I didn't actually try because my problem was solved.
Thank you for your recent iPhone 5 purchase at the Apple Store.
We would like to let you know that every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from the original purchase date of your iPhone and adds up to two incidents of accidental damage coverage, each subject to a $49 service fee.
We noticed you weren't given the opportunity to add AppleCare+ to your iPhone. If you would like to extend your coverage for only $99, please reply to this email by September 21st.
After that date, if you would still like to purchase AppleCare+ within the first thirty days of receiving your iPhone, you can call AppleCare at 800-MY-IPHONE or visit an Apple Retail Store.
Thank you for shopping with Apple.

IMessage on iPad and iPhone Explained and De-Mystified

Apple's much-anticipated iOS5 has a lot of cool features, one of which is the iMessage platform. What I've discovered is a lot of confusion among the masses on how this platform works. I, myself, have been confused on how to set this up so that I can maintain iMessage convos on both my iPad2 and iPhone. Last night, I set out to figure this all out and post my findings here. What I am about to outline has worked for me and I feel is the way Apple intended it to work. For good or bad, I don't plan to discuss the merits of how Apple has designed this platform. I am simply sharing what has worked for me.
In order for me to test my theories I used my iPad 2, iPhone 4S and my wife's iPad and iPhone 4. This allowed me to test the iMessage platform as if I were messaging one of my contacts who I know had installed iOS5 but theoretically doesn't live under my roof, so to speak. My example will center around my particular situation: someone who has both an iPad (or other non-iPhone device) and an iPhone 4S (or 4 or 3GS) AND wants to keep iMessage convos in sync across all my devices. After all, this is one of the main benefits of iMessage that Apple touts.
First and foremost, it is important to activate iMessage on all your iOS5 devices using the same Apple ID. This will "link" all your iOS5 devices in the Apple ecosystem and keep convos you initiate in sync across your iOS5 devices. Some of you may run into a situation like I did where our PRIMARY Apple ID is the one we use as a family to purchase music, apps, etc. In the case of iMessage, every family member should have their own unique Apple ID (a secondary ID to your primary ID) to use on their own iOS5 devices. This will keep all your iMessages separate and distinct from other family members' iMessage convos. The next important setting, and the one that causes a lot of confusion, is the "Receive At" setting. On your iPhone this is your cell phone number, by default. You will also want to add an e-mail address as another "Receive At" location. If you have an iPad or other non-iPhone iOS5 device, you will want to choose an e-mail address (on my devices my Apple ID is the same as my e-mail address I am using on the "Receive At" setting) as your "Receive At" setting. The important thing to note is that if you have both an iPhone and iPad (or any other non-iPhone device) you will want to use the same e-mail address on both devices. This will help keep your convos that others have initiated to you in sync across your iOS5 devices. Finally, the Caller ID is the next setting to consider. You have two options here: (1) your cell number, or (2) the e-mail address you entered in the step above. Your choice depends on how you want others to see your contact info and whether or not keeping convos in sync across your iOS5 devices is important. My example below will illustrate this.
EXAMPLE:
Keeping messages in sync across my devices is important so I have provided my Apple ID that I used above to all my contacts who use iOS5 devices and I have asked them to use this to iMessage me. This is the only way that an iMessage convo initiated by one of your contacts to you will stay in sync across all your iOS5 devices. If they use your cell number, then the iMessage convo will only show up on your iPhone. Even though the Apple ID you used to activate iMessage in the Apple ecosystem links your devices, a reply from your iPhone to an iMessage sent only to your cell phone will not "push" the reply to your non-iPhone device. Long story short, give all your iOS5 contacts the e-mail address you entered above in the "Receive At" setting and all your convos will stay in sync. This is very similar to the BlackBerry Messenger protocol and the PIN that BBM users need to provide other BBM users so they can message each other.
I commandeered my wife's iPad and iPhone and began sending iMessages back and forth between my and her devices. Step 1, I sent an iMessage from my iPad 2 to her cell number. Because I initiated the iMessage to my wife and my devices were both activated in the Apple ecosystem using my Apple ID, the convo appeared on both my iPad and iPhone but she received my iMessage on her iPhone but NOT her iPad. This is because her iPad is connected to the iMessage platform through her "Receive At" email address; there is no "link" between her iPhone cell number and her iPad. When she responded to my iMessage, the convo continued to appear only on her iPhone but appears on both my iPad 2 and iPhone. Step 2, I sent her an iMessage to her "Receive At" email address and she received the message on both her devices. As in the first scenario, the convo appears on both of my devices. At this point, because I used her "Receive At" email address, the convo is in sync on both of her devices. Here is an important tip: when you type in a contact name on the "To:" line of an iMessage, their available iMessage "Receive At" email addresses and cell phone number will appear with a little blue balloon next to them. The opposite of the above occurred when my wife initiated the iMessages to me as described in Step 1 and Step 2.
In summary:
First, make sure you activate iMessage on all your devices using your unique Apple ID. This links your devices in the Apple iMessage ecosystem. Second, choose a "Receive At" email address that you can provide to your contacts that use iOS5 so that convos that they initiate to you will be in sync across your iOS5 devices. Lastly, I recommend setting your Caller ID to your "Receive At" email address. This will prompt any users that don't have your "Receive At" email address to add it to their contacts. It may go without saying, but if your iOS5 contacts have multiple iOS5 devices and they are interested in keeping their convos in sync across their devices they will have to provide you their "Receive At" email address as their preferred iMessage contact.
Hope this helps.

Thanks for this write up, it's very helpful and thorough!
I have a couple questions, maybe you could clear them up.
You write:
"If you have an iPad or other non-iPhone iOS5 device, you will want to choose an e-mail address (on my devices my Apple ID is the same as my e-mail address I am using on the "Receive At" setting) as your "Receive At" setting."
How important would you say this part I've bolded is? For example, if my Apple ID is "Tooth" but my "Receive At" setting is "[email protected]," I'll still be able to sync the messages, correct? The part that is tricky is with the iPhone, where your defaul "Receive At" setting will be the phone number, despite the iPhone also being registered with the same Apple ID.
Next, you say:
"Lastly, I recommend setting your Caller ID to your "Receive At" email address. This will prompt any users that don't have your "Receive At" email address to add it to their contacts."
What exactly do you mean by your Caller ID here? Do you mean the contact card that I have for myself, in my contacts app?
Thanks so much for posting this.

How do I change the icloud account on my iphone? I want to use the same account for all my apple devices (macbook air and imac and iphone). I can't see where I can amend the iphone account because it is in grey?

I want to use the same account for all my apple devices (macbook air, imac and iphone). I can't see how I can amend the iphone account because it is in grey? I also can't remember the password for this account so i can't even delete it and start again?
Help!
Thanks

Deleting an iCloud account only deletes it from the Device, not from iCloud. In iOS 8, the name of this setting changed to "Sign Out" as that is a better reflection of what actually happens. Your iCloud data remains on the server, available to devices still signed into the account, but the device you sign out of the account on is disconnected from the account, and as a result, the iCloud data from that account is removed from the device. It will redownload to the device should you sign back into the account.
The only issue you'll run into when you switch between accounts is with my photo stream photos older than 30 days. When you delete (or sign out of) and account, your photo stream photos are deleted along with the other data from the account in question. However, unlike other data which remains on the server and can redownload to your device when you sign back in, my photo stream photos only remain in iCloud for 30 days. When you sign back in, you will only get back my photo stream photos added in the last 30 days (as older photos are no longer in iCloud to redownload). Like other account data, any my photo stream photos on your other devices signed into the account are unaffected by this. If you want to keep older my photo stream photos on your device as you change iCloud accounts, save them to your camera roll before deleting (signing out of) the account.

Is there a way to create a password protected folder for pictures or lock the photos app? For Ipad Air and Iphone 5s.

Is there a way to create a password protected folder for pictures or lock the photos app? I want to do this for Ipad air and Iphone 5s. I have other family members that use my Ipad and Iphone and do not want some pictures to be able to be viewed.
Thanks

Use 3rd party apps like Photo Manager Pro.

HT200196 iCal reminders are clogging up my computers, iPads and iPhone. When I view the Calendar list in iCal, it seems it has added a new calendar every time an event is added. I have a calendar list that has grown to over 100. How do I remedy this?

My laptop, iPad, and iPhone are being clogged by repeated iCal alerts. Every time an event is added, it seems another Calendar is also added. When I view the Calendar list in iCal, there are over 100...and the number is growing. They can not be deleted with a simple "Select all" or "Delete All" and, when deleted individually, the list quickly grows to huge numbers again rapidly. How do I keep this from happening and eliminate the excessive number of calendars?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

I have an wireless printer and a new wifi router. I have set the printer and iPhone / iPad correctly to the new router but when i try to print it won't recognise the air printer. Help. All was working fine on my old router

I Have a new wifi router and have set up my iPad / iPhone and wireless printer correctly to the new router but I can't print from the iPad and iPhone. It keeps saying ' no AirPrint printer found'. Help please!

Start with the most basic thing that you can try. Unplug the router from power for about 30 seconds, and restart the printer and the iPad and plug the router back into power.

AppleCare and iPhone

Similar Messages

Maybe you are looking for