AppleCare Doesn't Recognize Serial Number

I am trying to install AppleCare on my new iMac, but it says my serial number is incorrect. I've checked and rechecked it, and I've typed it in correctly. I'm not sure how to fix this problem. Any ideas?

Hi Erin
Welcome to Apple Discussions
Go to the Apple on the menu bar and select *About This Mac* and click twice on the small text "Version 10.5.4" right under the large *Mac OS X*.
http://support.apple.com/kb/HT1529?viewlocale=en_US
Then try that serial # using all lower case letters in either of the following links:
https://selfsolve.apple.com/Agreements.do
https://support.apple.com/techtooldeluxe/main?id=dl
If you still have an issue or not seeing your Apple Care plan, then go to the link below:
http://www.apple.com/support/contact/phone_contacts.html
Dennis

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