Applecare Technician Training information

Hello
My name is Alastair. I have recently applied for a job at the upcoming Apple store in Sydney, Australia. I am currently located in New Zealand, and wish to get certified before the job opens up. I have enquired with Renaissance (Apple resellers and trainers in New Zealand) who offer training courses to become certified, but I wish to work at my own pace and study each aspect of the training to help towards the role. I have looked into the Applecare Technician training on the website, but would like to know some more detailed information about it.
What does this training cover? in what depth does it train for the role, is it alike a basic service training? What type time frame would the training involve? weeks, months years? And what can you recommend for my circumstance, obviously I want to take the best and right steps to take on the role, and wouldn't mind hearing opinions from someone who has gone through a similar process.
Any help would be much appreciated.

Hello Alastair,
We are only Mac users here in this forum. We can't help you about these questions as they might perhaps be covered by some kind of Non Disclosure Agreement?
To find the information you're looking for, see if you find a contact link or phone number from this page:
http://www.apple.com/support/products/techtrain.html
Good luck with your project!
Axel

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What is AppleCare Technician Training? How does it helps?

Hi
i am a student of IT... I have decided to built my IT career based on mac. as i was looking for what tranings are there to start my career with mac i found about AppleCare Technician Training. but i dont know what does it actuly do? i realy want to know what it this traning about? what kind of traning does it include? and what king of career i can chose after this? it will be very heplful if some one help me out. than

Have you had a look/read here http://training.apple.com/ yet ?
Stefan

AppleCare Technician Training?

Is this software worth the purchase if I am wanting to expand my knowledge on everything Mac? Does it cover OS and hardware? Anyone got any feedback?
http://www.apple.com/support/products/techtrain.html
Message was edited by: jbessom

They teach you pretty much everything Mac: hardware and software. They wont make you a computer engineer or programmer or anything on the production level, but you'll understand how the OS works and how to recognize hardware problems vs software problems, etc. It's valuable stuff. I learned it by spending a few years busting apart a few Macs and just messing with the operating system to see what I could make it do. In the process I screwed up all over the place and had to fix things. That got me really familiar with the operating system, and since then I've just kept up to date. Likewise, they'll get you an in-depth understanding of the OS, but without the fun and games of screwing up a few computers in the process.

How to u get the tools for apple care technician training. When I go into the site to buy tools it wont let me in.

How do I get buy the tools I need to take the on line course for apple care tecnician training? When I click on the like for more info uner what you need a form comes up with name and job. It tells me it is invailid. I am trying to get certificed and purchased the technician training course. I would appreciate any one's help on this.
Thanks Lorrie

Try contacting Apple via this email address:
[email protected]
Regards.

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Check out this link also.
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Hello,
I have to develop an additional function to SAP-LSO. I need to know where the informations about trainings and learner are saved.
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Hi,
tranining needs (TN) are linked to training types (D).
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Hi, I would like to ask fellow users of this Forum/Discussion Group, about their experiences: is their a lot of communication going on, and are possibly Apple technicians or other well informed people here, or is there nothing going on? Don't mean to offend, but this Forum seems slower and doesn't seem to generate as much Information as many other Audio and Mac Forums I'm in.
The three times I posted here didn't get me anywhere.
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FWIW:
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AppleCare Technicion Training M8936Z/A

I have, I guess the older version of the box, and the Enrollment number was never used.
Is the enrollment number still good and will the person enrolling in it get the latest upgrades for the exams testing?
Thanks

This is a question you should be asking an Apple Sales rep who handles training credits.
Most of the people on these forums are not Apple employees.

How do you start to study for certification apple when you purchase the applecare tech training

Not sure where to start if you do the online study courses don't you need another computer and some tools to start with for practice?

http://store.apple.com/us/product/MA714
Whether you will need a computer and physical tools for practice will be up to you, but yes, those will usually be helpful.
Regards.

Apple care technician manual whats in it?

Hi I'm wondering what's in the apple care technician training manual. I'm looking for support on the new extreme router and other various apple products
Thanks for the help

Does the explanation help?
Product Information
        Get training from the Apple experts, then become one yourself. This in-depth training program covers the spectrum of knowledge you need to become an Apple-certified technician. Learn the essential skills for troubleshooting Apple products.
         AppleCare Technician Training provides all the information you need to prepare for the Apple Service Certification exams. This easy-to-use, self-paced program includes training materials, and extensive information from Apple's own technical library. Most important, the service training curriculum was developed by the people who know Apple products best.
   For more information on AppleCare Technician Training, or any other Apple Training course and certification program, please visit http://www.apple.com/training.
Unfortunately, without buying the book, no one would know as we are all users just like you. You could stop in at an authorized repair center and ask them as they'd probably either have one or have used it for training.

Free Apple Certification Training

Anyone know of any good tutorial training or free online training to become a certified Apple technician?
I would like to start studying to become one, as I love all apple products and I would love to join the team of an Apple store or training center.
Or if you know of any well rated programs (such as Video Tutorials on Lynda.com) let me know about them.

Technician training couldn't hurt, but being certified will not get you the ability to do warranty repairs or get parts from Apple, if that's what you were thinking. You would have to be employed by an authorized Apple service center for that. So unless you plan to look for a job with a service center, becoming certified is perhaps not a good use of your time and money unless you just want to be able to tell people you're certified even though you can't do warranty work or get parts.
You can buy Apple's Technician Training materials even if you don't intend to pursue certification, but you can probably find most if not all of that information elsewhere at lower cost or for free.
Regards.

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Hello, I purchased a new Macbook Pro 13' about a month back in September, while purchasing I also purchased what I was told was AppleCare. I never recieved a box for the AppleCare therefore when I was trying to register it online I was having difficulty because I didn't have a registration number. I just phoned AppleCare support line, and emailed them a picture of my receipt. It turns out the man didn't sell me AppleCare he sold me a product service plan done through the Apple Certified Reseller where I bought my Macbook; which is Future Shop. I was wondering if all the coverage I recieve through this product service plan will be the same as if I had bought the AppleCare.
Additional INformation
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Hi,
I'm based in London, UK and am seriously thinking of taking the ACMT apple certification qualification in order to become a
Mac Technician.
As I am reluctant to pay £2500 for the 8 day course I am thinking of buying the £209 technician self learn course
and then take the 2 (Hardware & software) exams at a prometric exam centre.
I have read all the info on the apple site but it seems to relate mainly to the US and not the UK.
My queries are as follows:
1. Is there any one out there who has qualified in this way and is working as an apple technican - if so how did it compare to taking an 8 day course ?
2. What other qualifications are useful (ie. essential) in order to make oneself more attractive to an employer ?
3. Is it possible to just take the 2 prometric exams in the UK after self learning (which only cost about £100 each) and if so where ?
I can't find anywhere so far where I can just take the exams in the UK.
4. What are my chances of getting work with just the ACMT qualification ?
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5. How is it possible to self learn and take the hardware exam if you don't have access to all types of macs ?
(I have G4 powerbook, mac book pro, G5, Mac Mini) On the website it says you can self learn but seriously, is it really possible on your own ?
Hope some kind souls out there can help me with these dilemmas !
thanks very much
Nuimuse

What does this include? The hardware and software certifications?
It doesn't include any certifications at all, per se. It includes the material to train you to take the Service (i.e. repair technician) Certification which consists of the Apple Macintosh Service Exam and the Mac OS X v10.5 Troubleshooting Exam. How effective the training in the kit you mention is I don't know since I've never seen that particular kit.
It gives you access to a bunch of resources on the web. Would this be worth the money spent on it?
That's up to you and what you hope to achieve.
would it be better to get the peachpit books and learn from there.
I could be wrong, but I don't believe that the Peachpit books cover the technician training.
And only take the support professional test. I guess what I'm asking is the technician training from apple worth it?
Again, it depends on what your personal and professional goals are. If you hope to get employed by an Apple service center as a repair tech, then taking the technician training and passing the tests would certainly be a leg up. If you are instead hoping to get into software support, server management, etc. then the other training and certifications might be of more benefit. If this is for personal use only and you're not hoping to find a job doing this, then the training material might be worthwhile but paying for the certification tests probably wouldn't be worth the money.

Business Object Training

Hi Experts,
I am new to BO, my company decided to send me for training.
Can any please let me know which course i need to go. i am instersted in developer and adminstrtor training.
Please give me course name and numbers.
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Rajini

Hi Rajini, you can find all the training information on http://www.sap.com/services/education/index.epx. On the right pane of that web site, you can find all the available courses under the "Course Index". The following are the classes that I have mentioned before:
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Hope this helps.
If you are using the BusinessObjects tool, you should join ASUG at www.asug.com

Applecare Technician Training information

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