AppleID: changing my alternative e-mail address?

Hey ppl!
I have an AppleID on my iPhone... I've never bought anything on my Mac - Computer yet... so now it's asking me to answer my security questions, which I don't remember... and when I click on "send answers to alternative emailAdress" I never get any email on said address... so I wanted to make sure that it's the right alternative email address... how can I check/change that?

Call Apple Care for your country and request that they assist you in resetting the security questions.

Similar Messages

  • Icloud alternative E mail address

    As usual, I'm struggling with security issues. Today it's icloud.
    Having wasted a huge amount of my morning, I am finally back in my icloud account.
    One of the main reasons I was having trouble was because my 'alternitive' E mail address was the same as my icloud address?
    So, I filled in my good old fashioned normal E mail address.
    I'm then told...!, this E mail address is used on another Apple Account, so now, no alternative E mail address is possible?
    Any ideas?
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    Assuming you can login, change the email address at appleid.apple.com.
    I have changed mine several times.

  • Can't use Find My Friends on iPhone due to Apple ID not being verified. Can't do this as I can't access my .mac email any longer and I can not change the primary e-mail address for my Apple ID!

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    Can't do this as I can't access my .mac email any longer and I can not change the primary e-mail address for my Apple ID!
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    I've tried accessing the mail through a mail application using the correct server information, and trying both the old 6 character password and the one I had to change it too after they updated the security guidelines - neither work.
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    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You should not need to verify the old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • TS1645 I want to change my ID and when I try to it says that that e-mail cannot be used for my id because it is my "rescue" email address. How can I change my "rescue" e-mail address?

    I want to change my ID and when I try to it says that that e-mail cannot be used for my id because it is my "rescue" email address. How can I change my "rescue" e-mail address?

    Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID," and sign in.
    With the Name, ID, and Email Address drawer selected, click Edit next to Apple ID and Primary Email Address.
    Enter your new email address.
    Click on Password and Security;
    Answer the security question;
    Delete your email from rescue address;
    Do logout and login again into manage your apple id;
    Go back to Name, id and email address;
    Change your primary email address;
    Verify your email address.

  • I wana change the receiver E-mail address for security answers . How can i ?

    I wana change the receiver E-mail address for security answers . How can i ?

    Hi Mohammed,
    You can change the Rescue email address by logging onto your Apple ID at:
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
    Of course, if you do not know your password, and it is asking you to answer your security questions right now, then you can't do that....
    Cheers,
    GB

  • My boyfriend knew my apple id and my password and when we broke up he changed it and he changed my alternate e-mail address so i cannot restore it. The problem is that my iPhone activation is linked to iCloud. What can i do? I have old pass and e-mai

    My boyfriend knew my apple id and my password and when we broke up he changed it and he changed my alternate e-mail address so i cannot restore it. The problem is that my iPhone activation is linked to iCloud. What can i do? I have old password and old alternate e-mail.

    Take it and its purchase receipt to a physical Apple Store and/or click here and contact Apple's Account Security team.
    (124839)

  • I want to change my primary e-mail address that I use with Apple ID - help guide says Select Edit next to "Apple ID and Primary Email Address." But there is no 'edit' on that section there is on every other but not that one. Can anyone help?

    I want to change my primary e-mail address that I use with Apple ID - help guide says Select Edit next to “Apple ID and Primary Email Address.” But there is no 'edit' on that section there is on every other but not that one. Can anyone help?

    You can create an alias @icloud.com email address within your current account that will receive email in your current iCloud inbox (see http://help.apple.com/icloud/#/mm6b1a490a).  (@me.com addresses are no longer available as new addresses.)  Just be aware that you cannot use an alias address later to create a new iCloud account or move it to a different account.
    Also, even if you created a new iCloud account with a new ID, your existing purchases would not be lost.  They are permanently tied to the original ID you used to purchase them.  You can also continue to use the existing ID for the iTunes store; it does not need to be the same as the ID you use for iCloud.

  • How do I change my registered e-mail address after I've made a new account, but before I verify my Apple ID?

    I put in the wrong e-mail address when I tried to make a new Apple account. (The wrong e-mail address is not mine.) So, when it sent me an e-mail for me to verify my Apple ID, the e-mail didn't get sent to my e-mail address. Because of this, I can't log in to this account. How do I edit and change the wrong e-mail address? Please help me...

    Well, yesterday, I actually just created another account with the right address. (This was before I saw your reply. ) So, how do I delete the account with the wrong e-mail address?

  • How do you change a incorrect e-mail address on a I phone 5S

    How do you change a incorrect e-mail address on a apple phone 5 S.   ?

    HI Go to settings scroll down to mail and change address.
    bsydd uk

  • When i try to download an app and i have entered my password i am asked to add some security questions. I can add two questions and an alternative e-mail address, however it will not let me select the third security question.

    when i try to download an app and i have entered my password i am asked to add three security questions. I can add two questions and an alternative e-mail address, however it will not let me select the third security question.

    Thanks Liam. After the second ap download it asked me three security questions on iTunes and on my MAC it allowed me to set up these with no error on the third question. iPAD 3 now downloads apps fine.
    Apple really need to sort out this issue or provide guidance on this. Two days of the unit not really being fit for purpose - what use is an IPAD without the ability to download aps.
    Also NO Response from Apple via online tech support and it's now been nearly 24 hours - I was told by telephone support I would get a response within 24 hours or less, as also stated in the email response too!??
    It would be good to get a formal response from Apple on this rather than radio silence.

  • HT201342 Can I change my icloud e-mail address?

    Can I change my icloud e-mail address?

    No, only by signing up for a completely new iCloud account.
    You can add an email alias to your existing account though.
    See: http://help.apple.com/icloud/#mm6b1a490a

  • I have a problem on the MUSE application. I changed my reference Saturday mail address. Since the operation, I can send my site project on Catalyst operating until then. A dialog box asking me to enter my password Adobe Business Catalyst I do not know . I

    I have a problem on the MUSE application. I changed my reference Saturday mail address. Since the operation, I can send my site project on Catalyst operating until then. A dialog box asking me to enter my password Adobe Business Catalyst I do not know . I fill the field with my Adobe ID without success. I then changed my password ID password , thinking the problem. Unfortunately it remains. What can I do? Thank you .

    Hi and Welcome to the Community!
    If you have BES, then you need to talk to your BES admin for the proper method to activate your BB on BES.
    If you do not have BES, then you should not even be going into anything related to Enterprise email...instead, you should see Internet or Personal email setup in addition to Enterprise. If you do not see Internet or Personal, then your device is not properly activated by your mobile service provider for BIS-level Internet/Personal email services...contact them for assistance.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
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  • How do you change your rescue e-mail address on your apple id?

    I want to change my apple ID e-mail address. However, when I try, it tells me that I can't change it to the address I want because that is my rescue email address. I figure if I change my rescue address I should be able to change my apple ID to the address I want, right? The problem is I can't figure out how to change my rescue address. Any advice would be greatly appreciated. Thanks!

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • Need to change name and e-mail address on an account - change of employee

    I need to change the name and e-mail address of a current adobe account to another employees.

    If you know the answers to your security questions, then from http://support.apple.com/kb/HT5312 :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.
    If you can't remember your answers then you will need to contact iTunes Support / Apple in your country to get the questions reset, before you can then use the above steps for potential future use.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • I have iPhone 5s with an Apple ID which is different from iPad I'd. This is because I changed my primary e.mail address as it would not work on new phone. Every time I try to log in to icloud or apple I have to change my password. This is EVERY time

    I have had an iPad 2 for 10 months with Apple ID. Now I have new iPhone 5s which will not allow me to use my old e.mail address so I had to change it also in apple account. Now, every time I try to use apple or icloud the sign in comes up with the "old" ID which has been changed - I therefore cannot login, have to reset my password but once logged out and try to log back in again it still has my old id displayed - what can I do?

    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

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