Applejack hung up on permissions

Question

When I run Applejack on my PowerBook G4 (10.4.5), it works just fine until it gets to the Repair Permissions step, and there it hangs. It tells me that it takes a while, please wait, and then it begins generating its row of dots. An hour later it's up to about seven and a half rows of dots, and I'm out of time, so I shut down and reboot in standard mode so I can get to work.
Anybody had any experience with this? I've seen it before in 10.3.9, when it was variously blamed on iTunes 6.0.2 or on Chess. In that case, though, OnyX or Disk Utility couldn't repair the permissions either. Now they can, and they take only a few minutes to do it. The only problem is with Applejack. And if I skip the permission repair step in Applejack, all the other steps work fine.
What's this about, and how do I fix it? Do I need to trash Chess again?
PowerBook G4, 1.33GHz, 768 MB   Mac OS X (10.4.5)  

Answer 1

Hi legacy15,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.