AppleMobileDeviceHelper has stopped working - Windows Vista Home Premium 64

I have iTunes 9.0.1 on my Acer AX1700-U3700A running Windows Vista Home Premium 64-bit version. In case it matters I am using McAfee.
I can connect my iPhone 3G to my computer and iTunes finds it. But whenever I "right click" on the iPhone icon I get the dreaded "AppleMobileDeviceHelper has stopped working". I've followed Apple's uninstall and reinstall instructions twice to no avail. When I try "repairing" AppleMobileDeviceHelper I am told that I don't have the .msi file to repair it from.
I've tried the "Run iTunes as an Administrator" option but I get the same result.
I see some people recommend deleting the AppleMobileDeviceHelper binary altogether but want to make sure I'll be able to still sync my and my wife's iPhones and iPods.
Does Apple had a fix for this?
Is there some settings I need to change in McAfee? I've confirmed that iTunes has "Full Access" through McAfee (I'm only including this as in some other threads some pointed toward their anti-virus applications as part of the trouble.)
Thanks in Advance,

I have iTunes 9.0.1 on my Acer AX1700-U3700A running Windows Vista Home Premium 64-bit version. In case it matters I am using McAfee.
I can connect my iPhone 3G to my computer and iTunes finds it. But whenever I "right click" on the iPhone icon I get the dreaded "AppleMobileDeviceHelper has stopped working". I've followed Apple's uninstall and reinstall instructions twice to no avail. When I try "repairing" AppleMobileDeviceHelper I am told that I don't have the .msi file to repair it from.
I've tried the "Run iTunes as an Administrator" option but I get the same result.
I see some people recommend deleting the AppleMobileDeviceHelper binary altogether but want to make sure I'll be able to still sync my and my wife's iPhones and iPods.
Does Apple had a fix for this?
Is there some settings I need to change in McAfee? I've confirmed that iTunes has "Full Access" through McAfee (I'm only including this as in some other threads some pointed toward their anti-virus applications as part of the trouble.)
Thanks in Advance,

Similar Messages

  • Flash Player service 11.6 r602 stopped working OS Vista Home Premium

    I keep getting the notification the Flash player service 11.6 r602 stopped working. My operating system is Vista Home Premium. What do I need to do to crrect this?

    You CAN'T call Adobe for support for a "free" product.  There IS NONE. What you CAN do to eliminate this is:
    Right click ANY flash content on the web and choose "Global Settings"
    Under the Advanced tab Check "Never check for updates (not recommended)"
    This will stop the updater from ever starting and it won't stop working if it never starts.
    The downsiade is you'll have to manually check for updates afterward.

  • "Itunes has stopped working" Windows Vista

    Hello, my itunes stopped working about a week ago, and I haven't had the time to research it until now.
         Itunes hasnt been able to start since then and I am just getting "Itunes has stopped working"
         I've tried reinstalling itunes and quicktime a few times but that hasn't worked either.
         I've also tried to delete any itunes and quicktime files that i can but I am not too good with that either..
         I am assuming there is something more to it that I can't figure out so I decided to try here.
          Below is my problem report:
         Problem Event Name:          APPCRASH
         Application Name:          iTunes.exe
         Application Version:          10.3.1.55
         Application Timestamp:          4deec351
         Fault Module Name:          StackHash_065a
         Fault Module Version:          6.0.6002.18327
         Fault Module Timestamp:          4cb73436
         Exception Code:          c0000374
         Exception Offset:          000b06fc
         OS Version:          6.0.6002.2.2.0.768.3
         Locale ID:          1033
         Additional Information 1:          065a
         Additional Information 2:          77ab9f9e35afc9382e21f27a490987aa
         Additional Information 3:          be10
         Additional Information 4:          9aa3c78089368d7699200e3d77d007be
    Any help is appreciated, Thank you

    I have the same problem. Itunes hangs and then can't be closed down. Only reboot helps.
    Log Name:      Application
    Source:        Application Hang
    Date:          7/8/2011 4:04:42 PM
    Event ID:      1002
    Task Category: (101)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      xxxxx
    Description:
    The program iTunes.exe version 10.3.1.55 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
    Process ID: f8c
    Start Time: 01cc3d68487ac350
    Termination Time: 60000
    Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
    Report Id:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Hang" />
        <EventID Qualifiers="0">1002</EventID>
        <Level>2</Level>
        <Task>101</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-07-08T21:04:42.000000000Z" />
        <EventRecordID>62767</EventRecordID>
        <Channel>Application</Channel>
        <Computer>xxxxx</Computer>
        <Security />
      </System>
      <EventData>
        <Data>iTunes.exe</Data>
        <Data>10.3.1.55</Data>
        <Data>f8c</Data>
        <Data>01cc3d68487ac350</Data>
        <Data>60000</Data>
        <Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
        <Data>
        </Data>
        <Binary>55006E006B006E006F0077006E0000000000</Binary>
      </EventData>
    </Event>

  • Every time i turn on my pc i get a box saying 'AppleSincNotifier has stopped working'. I run Windows Vista Home Premium. How do I fix this?

    Every time I turn on my PC I get a box saying 'AppleSincNotifier has stopped working'. My operating system is Windows Vista Home Premium. How do I fix this?

    Hello janemacq,
    If you are getting an error about a component of the Apple software not working on your Windows machine, you may want to try uninstalling and reinstalling the Apple software, as outlined in the following article:
    Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
    Sincerely,
    - Brenden

  • I have windows vista home premium and all other versions of iTunes worked on my laptop iTunes 10 won't work, I get a message saying I'm not connected to the Internet when I am. Why isn't iTunes recognizing my browser configuration?

    I have windows vista home premium and all other iTunes worked on my laptop, I downloaded iTunes 10 and now the iTunes will not connect to the Internet. I use Mozilla firefox on my laptop and for some reason it keeps saying the connection timed out and I'm not connected to the Internet when I am. Why isn't iTunes recognizing my web configuration?

    It probably has to do with your security and/or browser configuration.
    When my laptop crashed last year and I had to get a new one, I dealt with the same thing. First, go to your control panel and select the security section. See if your firewalls are up or not. If they are, turn them off. If you have any software to speed up your browser, that can affect the connection as well. Go into that software and disble/turn it off. If this doesn't work, contact customer support. They have a few other tricks they had me try that worked, but I can't remember them now.

  • Why has windows vista home premium disappeared from my computer

    I have an hp a6511.uk which I have had for 4 years, it came with windows vista home premium, I did download service pack 2 last year. 2 days ago a window appeared on my screen asking me to activate windows as the copy I had was illegal. I duly entered the correct product key. it was confirmed that my windows was now legal but since all I have is a blank screen. I cannot find microsoft works or anything to do with vista, windows defender will not download, The initial screen comes on as usual & I have my usual shortcuts on screen but that is all. I have tried all forms of recovery but to no avail I feel my only solution is to install the back up cd I made when I first had the computer but I am afraid I may lose some of the software I have installed, has anyone had a similar experience, I have bullguard security.
    This question was solved.
    View Solution.

    Hi there Student.  I also use Vista on my HP touchsmart PC at home.  I checked into the Microsoft forum to find some info about the "disappearing nature of your Vista Home premium" iCons and solutions.  If you google your problem statement, you'll see that this is not a new phenomonon.  Microsoft forum also has a paper with some fixit tools.  I've used such fixit solutions on my Vista PC and they actually work great!  Give this a go and let me know how it turns out!  Wishing you all the best with your a6511.uk PC...JWag
    http://support.microsoft.com/kb/945011/en-usi
    Although I am an HP employee, I am speaking for myself and not for HP.

  • I get no browser home page; no favorites/bookmarks; no back buttons; no tools, etc. just a generic Firefox bar with preset sites which go nowhere when clicked. I have windows vista home premium. Firefox works fine on my desktop

    Upgraded to latest Firefox version on my laptop w/ Vista Home Premium and get no browser page; no back buttons; no bookmarks/favorites; no address bar...nothing like a typical browser page...all I have is a cumbersome Firefox bar that has preset sites that do nothing when clicked.
    FF worked fine before I "upgraded". Want 3.5 back
    == This happened ==
    Every time Firefox opened
    == about 5 days ago

    I followed your instructions and installed Developer Suite 10G on Windows Vista Home Premium edition. I have Oracle 11G DB running on the same machine.
    Two points, Steve:
    1. When I tried to set the maximum virtual memory to 6110 an error message displayed from Windows and told me that I can't set the maximum virtual memory to more than 4096. I set it to 4090 and it worked and I got nothing wrong during the installation process.
    2. After installing JInitiator and disabling Java on Firefox I called the http://127.0.0.1:8889/forms/frmservlet page and everything seemed to be OK because the Oracle Forms Services logo appeared and then a successful installation message appeared , but as I clicked (ok) to continue a gray screen appeared inside the browser (like the one displayed when you try to run a Java applet inside a browser) and then I wait to death till something appears but sadly nothing. I just get a blank gray screen inside my Firefox browser.
    Do you have any idea what to do to solve the problem?
    Regards

  • AppleMobileDeviceHelper has stopped working - Vista with itunes 7.7.0.43

    All..
    I have just installed itunes 7.7.0.43 (downloaded from apple.com not via itunes update)on my Vista machine (SP1). When I now launch itunes I get a barrage of windows reporting that "AppleMobileDeviceHelper has stopped working" a new box opens every 10 secs or so.
    This as you can guess cannot be right..
    Anyone else get this and I guess do we have to wait for a fix..?

    I'm having this problem too.
    I'm new to Vista, couldn't find a way to copy the text of the error window itself, but here is a copy of information from the area you mentioned (some of the information is different in every error event):
    + System
    - Provider
    [ Name] Application Error
    - EventID 1000
    [ Qualifiers] 0
    Level 2
    Task 100
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2008-07-10T16:22:49.000Z
    EventRecordID 4185
    Channel Application
    Computer GatewayFX
    Security
    - EventData
    AppleMobileDeviceHelper.exe
    7.8.420.0
    486c96e2
    Secur32.dll
    6.0.6001.18000
    4791a777
    c0000005
    000021b3
    4714
    01c8e2a931f94e2e
    Log Name: Application
    Source: Application Error
    Date: 7/10/2008 9:22:49 AM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: GatewayFX
    Description:
    Faulting application AppleMobileDeviceHelper.exe, version 7.8.420.0, time stamp 0x486c96e2, faulting module Secur32.dll, version 6.0.6001.18000, time stamp 0x4791a777, exception code 0xc0000005, fault offset 0x000021b3, process id 0x4714, application start time 0x01c8e2a931f94e2e.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2008-07-10T16:22:49.000Z" />
    <EventRecordID>4185</EventRecordID>
    <Channel>Application</Channel>
    <Computer>GatewayFX</Computer>
    <Security />
    </System>
    <EventData>
    <Data>AppleMobileDeviceHelper.exe</Data>
    <Data>7.8.420.0</Data>
    <Data>486c96e2</Data>
    <Data>Secur32.dll</Data>
    <Data>6.0.6001.18000</Data>
    <Data>4791a777</Data>
    <Data>c0000005</Data>
    <Data>000021b3</Data>
    <Data>4714</Data>
    <Data>01c8e2a931f94e2e</Data>
    </EventData>
    </Event>

  • Windows Vista home premium has reverted to old format - how can i fix this?

    On Tuesday I turned on my laptop to discover that windows vista home premium had reverted to the old style. I'm using a Toshiba laptop (Satellite). The toolbars are now grey and the circular start logo has been replaced with the old rectangle, the dialogue
    boxes are old style too.
    I was prompted to install the service pack 2 which I did smoothly but no change and then today I was prompted to install a further 59 updates which I did and after restarting my laptop still no change.
    I've ran a virus check and no threats were found. I've also deleted some stuff off my laptop and tried to clear it out but no change.
    I'm not very technicallly minded but would really like this fixed. Any suggestions?

    On Tuesday I turned on my laptop to discover that windows vista home premium had reverted to the old style. I'm using a Toshiba laptop (Satellite). The toolbars are now grey and the circular start logo has been replaced with the old rectangle, the dialogue
    boxes are old style too.
    You mean the ones like Windows 2000, where windows and dialog boxes have grey backgrounds and dark blue colour in titlebar?
    If yes, somehow the Windows theme might have been switched to Windows Classic. 
    Right-click an empty area on the Desktop > Personalize. Now select Theme under Personalization. In the
    Theme Settings window, select "Windows Vista" theme from the dropdown. Click OK to apply the theme.

  • What Photo Shop version may work with Windows Vista Home Premium (x64) Service Pack 2?

    What Photo Shop version may work with Windows Vista Home Premium (x64) Service Pack 2?

    For the IQ700 series
    If you're running Windows Vista SP2, there is a patch for USB patch for NVIDIA chipsets
    http://support.microsoft.com/kb/975163/ 
    If you're running Windows 7, install this patch
    http://h30434.www3.hp.com/t5/Lockups-Freezes-Hangs/Driver-update-for-Win7-USB-issue-on-nVidia-chipse...
    And only use the driver from the system manufacturer's website or Windows Update. Do not use the latest drivers from NVIDIA's website for the IQ700 series

  • Itunes 10.5 on win 7 64bit, AppleMobileDeviceHelper has stopped working.

    itunes 10.5 on win 7 64bit, AppleMobileDeviceHelper has stopped working.

    I am also facing the same issue and i tried with the following modes
    xp mode
    vista mode
    2000 mode
    still i am seeing the same error.
    My Notebook is Window 7 Home Premium 64bit & have jdk 1.6 32bit.
    Edited by: user5345841 on May 26, 2011 12:10 PM
    Edited by: user5345841 on May 26, 2011 12:55 PM

  • Cannot open iTunes 8 with Windows Vista Home Premium

    Hopefully someone here can help me with my problem. I have a new Ipod Touch that needs itunes 8 to work. I have a new HP PC with Windows Vista Home Premium. The problem I'm having is: itunes & quicktime will download successfully onto my computer, but after download will not open. I receive the error message "itunes has stopped working...A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". I have tried to open them from desktop & from programs ...will not work. I was using itunes 7 with no problems, but after upgrade to the new version (itunes 8) I started having this problem. Here are a few of the things I have tried so far with help from just about every tech support I could find: uninstall & reinstall itunes (tried this several times..didn't help, but itunes installs successfully each time)...try installing quicktime & itunes separately (didn't help)..disable firewall & virus protection (didn't help)...turn off Data Execution Prevention (DEP) (didn't help)...tried saving software to discs & installing itunes that way (didn't help)...I have updated all of my software including windows vista...I've run virus checks...& pretty much run checks on anything else I could find. I occasionally get the same error message when I try to open Rhapsody, but not every time. I'm thinking of using my backup discs & restoring my computer to factory settings. To do that would be a last resort, but I am getting pretty close to desperate. Does anyone think restoring it would help? If anyone has any ideas for me to try I would really appreciate it. Thanks so much.

    You need to to check to see if your Quicktime works normally. Itunes will not work if QUicktime doesn't.
    If Quicktime doesn't work, describe what happens with any error message in full.
    Go to your control panel and try to start QUicktime preferences. In XP you need to be in classic view to see it, I am not sure about Vista.
    Give the full text of any error message.
    Have you installed any of the following:
    ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar
    If so uninstall them, they are bad news for Quicktime.
    Report back with your results.
    If Quicktime is OK have you seen the Apple troubleshooting article for launch failure, I guess you have probably done quite a bit of it anyway, but is worth going through it systematically:
    http://support.apple.com/kb/TS1717

  • Jrew.exe error while installing oracle9i on windows vista home premium

    Hi,
    While installing oracle 9i database on windows vista home Premium editon i get Error jrew.exe has stopped . Can anyone help me to proceed with the installation.
    Thanks
    Sree

    Duplicate post:
    Error JREW.EXE stopped working  while installing oracle 9i on windows vista
    (Unfortunately nothing has changed in the last 30 minutes).

  • Tx2120us, upgrade from Windows Vista Home Premium 64bit to Windows 7 Ultimate 64 bit

    I wonder if there's anyone out there who has managed to sucessfully upgrade his/her HP tx2120us tablet PC from Windows Vista Home Premium to Windows 7 Ultimate or to do a fresh Windows 7 ultimate install on a HP tx2120us tablet PC.
    I purchased a Windows 7 Ultimate 64bit edition AND a 320GB 7200rpm hard drive and started a fresh Windows 7 installation. After the installation was done, the network adapters fixed and wireless were working. I also managed to install the Audio drivers for the built in realtek audio adapter. Even the touchpad, touchscreen and pen seem to work but then I stopped after several attempts to install a suitable display driver for the NVIDIA G-Force video adapter. The resolution with my Vista OS is 1280 x 800 but the default Windows 7 OS only provides a generic 1064 x 768 resolution and not any download from HP could install a suitable NVIDIA driver for Windows 7.
    As I stopped there I don't even know if there is a driver for the card reader or the Light Scribe DVD burner and whatever is buit in into this tx2120us.
    I'd really very much appreciate if someone who had succeeded with the installation of Win 7 Ultimate 64bit on the tx2120us could provide me with working drivers or the links to them.
    thanks

    Palm does not support 64-bit Vista for cabled Hotsyncs.
    There is a huge Vista64 bit thread at the top of this section explaining your options - BlueTooth Hotsync is about the only way you can procede with a Centro.
    WyreNut
    Post relates to: Centro (AT&T)
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

  • Windows 7 - 'iTunes Has Stopped Working' Window Repeatedly Popping Up

    Hi there, I've encountered a problem that I couldn't fix myself so I'm hoping someone can impart with some knowledge.
    The dreaded 'iTunes has stopped working' window pops up constantly, and continues to reappear again and again. Even navigating to this forum, finding the right place to post and typing this very question is a pain as it has popped up about 7 times since I started typing it. If I leave my laptop alone for a few minutes, I come back and there's about 15 windows open saying the same thing. This is super annoying as I'm trying to get some work done, but any ounce of productivity I have is stifled by this. I am very close to headbutting the screen before I throw my laptop into oncoming traffic on the street below.
    I've tried restarting the system, shutting it down and leaving it off for a bit, ending any iTunes-related processes in Task Manager but all have failed.
    I'm using Windows 7 Home Premium 64-bit SP1
    HP Pavilion G6 
    4GB RAM
    Any help will be greatly appreciated, thanks.

    Hi there 46Villan,
    I understand that you are seeing an issue with iTunes for Windows and you are getting a recurring error message on your computer. I understand how this would be frustrating to you and would stifle productivity. In order to help you troubleshoot this issue, I suggest that you perform the steps found in the following article:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
    http://support.apple.com/en-us/HT203206
    If the issue continues after attempting those steps, you may need to consider uninstalling then reinstalling iTunes and its related components completely:
    Remove and Reinstall iTunes and other software components from Windows XP - Apple Support
    http://support.apple.com/en-us/ht1925
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

Maybe you are looking for