AppleMobileDeviceHelper has stopped working - Windows Vista Home Premium 64
I have iTunes 9.0.1 on my Acer AX1700-U3700A running Windows Vista Home Premium 64-bit version. In case it matters I am using McAfee.
I can connect my iPhone 3G to my computer and iTunes finds it. But whenever I "right click" on the iPhone icon I get the dreaded "AppleMobileDeviceHelper has stopped working". I've followed Apple's uninstall and reinstall instructions twice to no avail. When I try "repairing" AppleMobileDeviceHelper I am told that I don't have the .msi file to repair it from.
I've tried the "Run iTunes as an Administrator" option but I get the same result.
I see some people recommend deleting the AppleMobileDeviceHelper binary altogether but want to make sure I'll be able to still sync my and my wife's iPhones and iPods.
Does Apple had a fix for this?
Is there some settings I need to change in McAfee? I've confirmed that iTunes has "Full Access" through McAfee (I'm only including this as in some other threads some pointed toward their anti-virus applications as part of the trouble.)
Thanks in Advance,
I have iTunes 9.0.1 on my Acer AX1700-U3700A running Windows Vista Home Premium 64-bit version. In case it matters I am using McAfee.
I can connect my iPhone 3G to my computer and iTunes finds it. But whenever I "right click" on the iPhone icon I get the dreaded "AppleMobileDeviceHelper has stopped working". I've followed Apple's uninstall and reinstall instructions twice to no avail. When I try "repairing" AppleMobileDeviceHelper I am told that I don't have the .msi file to repair it from.
I've tried the "Run iTunes as an Administrator" option but I get the same result.
I see some people recommend deleting the AppleMobileDeviceHelper binary altogether but want to make sure I'll be able to still sync my and my wife's iPhones and iPods.
Does Apple had a fix for this?
Is there some settings I need to change in McAfee? I've confirmed that iTunes has "Full Access" through McAfee (I'm only including this as in some other threads some pointed toward their anti-virus applications as part of the trouble.)
Thanks in Advance,
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