AppleSMU shutdown cause = 3 means what?
Frozen at gray Apple screen with high fan speed. Safe mode boot log included "AppleSMU shutdown cause = 3". Any suggestions? Bad hard drive? This is a 20" power PC from December 2005 (one of the last before the January Intel launch).
This belongs in the iMac PPC forum. Your profile indicates 10.7.2, but there's no way you're running that on a 2005 iMac G5.
For the shutdown cause,
http://reviews.cnet.com/8301-13727_7-20026221-263.html
The most common problem on these G5s was bad caps on the logic board and in the power supply. Here's a post of mine on that issue, which was associated with random shut downs.
I believe that's an early iMac G5. I'm assuming this isn't an iSight G5. The random shutdowns might be due to bad, defective--as in bulging or leaking--capacitors on the logic board or the power supply, or both. There was a repair extension program for these early G5's, but it's been closed for some time now. This is an extremely common problem. You could try looking at similar posts in the G5 forum. There are posts almost every day from people experiencing the same issue. If you post there you'll be able to get suggestions for repair. The logic board and/or the power supply will have to be replaced.
http://discussions.apple.com/forum.jspa?forumID=881
You can take the back off the computer to inspect. Look for brown gunk at the top of the capacitors, or that the tops aren't completely flat. If you don't know what capacitors look like, they are short cylinders, about 1" tall.There are quite a few of them. You won't be able to see the ones in the power supply. Beware of electrostatic discharge which could damage the board; touch the metal of the power supply first. But it's not really necessary to touch anything. You are only looking.
Here are good, illustrated directions to remove the back. Open either "iMac 17" Model A1058" or "iMac 20" Model A1076" and look at the first few steps--they are the same for both. The three screws at the bottom back are captive. Don't unscrew them too far--just enough to free the back--or you will do some damage. The back will come right off.
http://www.ifixit.com/Guide/Browse/iMac
Similar Messages
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Meaning of "AppleSMU -- shutdown cause = 1" (or = 2) just after bootup?
I recently had the PSU and the Logic Board replaced (two tries to get it right) for the sudden shutdown/ defective capacitor issue. Everything, fingers crossed, seems to be functioning properly, at least, so far. But, now that I'm completely paranoid about this issue, I've noticed log entries "AppleSMU -- shutdown cause = 1" or "AppleSMU -- shutdown cause = 2" (at least, not the dreaded = -110) in the log +just after+ bootup. I know these are often related to the PSU issue and, *since my shutdowns have been normal*, I don't understand why they are appearing or what they mean.
Can anyone please shed some light on this. Thanks.Indeed I did misread, WZZZ.
Nevertheless many of the same things apply.
The iMac G5 runs "hot" with its HD, too. THis is one reason why I've always looked for HD's rated to 60ºC for iMacs rather than the once more common 55ºC (most of the iMac G5 ALS models at least came with original drives rated to 60ºC, I guess for this reason).
HD temps have always worried me a bit in my own imac G5, too, but, as with you, I find that the fans (the base speed on my own is 2300 rpm) only really begin to increase much when the HD reaches about 53 or 54ºC. At temperatures below this they simply sit on the baseline. At 58ºC however they are running at 5000 RPM or more until they bring the temperature down. I've never seen the HD actually reach its rated 60ºC, (I use hardware monitor to measure such things, which lets me save a graph over 7 day periods of use) but it can get closer than I like, and, of course, at 60 degrees HD life expectancy isn't what it is at 40ºC. That said, I've never had an HD fail in my iMac G5, purchased when the ALS model first came out, either.
So, again, I'd say at 50ºC your iMac HD fan speed is operating "normally", in terms of the computer's basic settings and limitations, even though it is a bit toastier than I'd like. In reality the HD in these things doesn't stay below 50ºC for long anyway as long as they are running.
Cheers
Rod -
AppleSMU Shutdown Cause = -122
Hey Guys
My iMac G5:
Serial number: XXXXXXXXXXX
Name: iMac G5 (Ambient Light Sensor)
Group1: iMac
Group2: G5
Generation: 2
ModelCode: imacmid06
CPU speed: 2.0GHz
Screen size: 20 inch
Screen resolution: 1680x1050 pixels
Memory - number of slots: 2
Memory - flavour: DDR1
Factory: QP (USA)
External link: Technical specifications by apple-history.com
Model introduced: 2005
Production year: 2005
Production week: 33 (August)
Production number: 769 (within this week)
RAM to 2 gigs
Is shutting down after being on for anywhere between 5 to 30 minutes.
What I have tried:
I have formated the system
Reset SMU
Reset PRAM
Recently the caps on the motherboard were professionally replaced, but the repair technician said he did not see anything wrong with the power supply caps.
He did not test the power supply though as I brought the two parts to him for repair outside of the machine.
I have attempted to do a hardware test, it does not make it through it all the way and never seems to make it past the memory test.
Thank you for any help you can give me.
<Edited by Host>Not being able to make it past the memory test may be telling you something. Try running Rember to check the RAM. And it's not a good idea to post your serial number, I'll ask the Hosts to delete it.
If you have DiskWarrior or TechToolPro, it would be good to run one of those as well. If you can boot from your install disc, run Disk Utility:
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk.
Let us know how you make out, -
AppleSMU -- shutdown cause = -110
I get this error and my mac shuts down spontaniously?!?! Sometimes it doesn't happen for weeks, and sometimes it happens every hour or so. I couldn't find any info so if anone knows what hardware/software the error pertains to it would be great. I'm not covered by apple care, and couldn't find any info online. Thanks!
Nina
Welcome to the Forums - although not in the happiest circumstances!
What kind of Mac do you have? If you have a G5 iMac, some models are covered by an extended warranty to cover these power supply failures. See this link for details.
Similarly, some G5 Power Macs are covered by a repair extension program: see this link for details
Hope this helps.
In your profile, it would be helpful if you added details of which Mac you have. -
First G5 Quad says AppleSMU System Shutdown cause =3, now Mac Pro says -128 as a shutdown cause.
A weird error I can't seem to troubleshoot easily through research has happened to my 2010 Mac Pro. Its called AppleSMU -- Shutdown cause = -128 = Does anyone have an idea what -128 it? I know what -1, -2, -3, -110(Power supply) all mean, but -128?
To further troubleshoot the problem I rebooted in safe mode and everything seems to be working normally. My Mac Pro's temps are within operating range as well as the PSU. Can someone shed some light on what -128 means? Does anyone have a list of Apple shutdown codes with their meanings? I am going to attempt to run ASD and AHT tonight to see what the problem could be though.
Thanks.
Its like my G5 is running without problems, where as my Mac Pro(just by not using it for almost a week) is now giving me a shutdown cause of -128.Wow... I found the problem, totally unexpected.
It was a misbehaving UPS unit. Not anything with the computer at all !!
It had never happened while I was around to see it before. With the computer plugged directly into the wall, no more recurring rebooting.
I think it's a worn out battery in my UPS. Now, if I could only get all those computer diognostic hours of my life back. -
My Mac Mini has shutdown suddenly a couple times lately, and both times the logs show
4/21/11 9:25:37 AM kernel Previous Shutdown Cause: 0
I can't find a list of shutdown causes. Can anyone point me to a list of what those numbers mean? Or, can anyone explain what cause #0 is?
I haven't seen anything else in the log that suggests what happened - the only other messages around the time are Apache messages about a syntax error in my vhosts file and a missing DocumentRoot. Those messages are also firing in much older logs when these shutdowns didn't happen, so I don't think they're related. I fixed them anyway though, and we'll see what happens.
Your help is appreciated!
LibbyI've nothing against workarounds, but don't you believe it would be far most great to actually know these Previous Shutdown cause values?
All over the web, we see people asking "What does Previous Shutdown cause x means?" and other people simply answer "Is the computer heat?" or "Try to reset the PRAM", etc. This is NOT the right way to resolve the problem efficiently! The good way to do it is to understand these "Previous Shutdown Cause" values! It should not be that hard, no? -
Aug 10 18:34:08 localhost kernel[0]: Previous Shutdown Cause: -72??
I am having the random shut down problem, and I am wondering what this:
Aug 10 18:34:08 localhost kernel[0]: Previous Shutdown Cause: -72
means.
Specifically the "-72" part
(It appears in the console after I restart after the random shut downs...)I was having the same problem and all of my codes were -72. However, I noticed that when I shut it down myself, the codes were also -72. In other words, there was no distinction between random shutdowns and intentional shutdowns.
Since I got mine back from repair on Wednesday, my codes are now 3 or 0 when I shut it down myself. (I haven't tested this out, but I think they are 3 when I use the power button to shut down, and 0 when I do it via software.) Haven't had a random shutdown since getting it back (knock on wood). Also haven't had a code -72 since.
It would be interesting to know if anyone who ISN'T having random shutdown problems is getting a code -72. -
My MacBook has been running really slowly lately so I followed username Link's advice to open the terminal and see what message comes up after I input the code that he gave. The message that came up was : Aug 26 12:30:02 Tegans-MacBook-Pro kernel[0] <Debug>: Previous Shutdown Cause: -60
What does this mean?
I've deleted all large files and apps that were taking up room. My computer is down to the bare minimum now.
Any help would be appreciated.Have you already verified/repaired the hard disk with Disk Utility? If not, do so.
-
My macbook pro shutsdown every day.
I did everything, SMC, PRAM, hardware test, reinstall Os X, and all this didn't work!
Where is the problem? Is it in the software or hardware?
What I have to do?
kernel: Previous Shutdown Cause: -112
PLEASE, HELP ME!i think it`s this, or not? Well, i found this in the System Diagnostic Messages... Is that mean something?
27/08/13 22:37:09,717
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com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:09,726
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: MRTAgent
com.apple.message.signature2: com.apple.mrt.uiagent ||| 1.1 (1)
com.apple.message.value: 0
com.apple.message.value2: 0
com.apple.message.value3: 1
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:09,726
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: storeagent
com.apple.message.signature2: UNBUNDLED ||| ???
com.apple.message.value: 2690
com.apple.message.value2: 0
com.apple.message.value3: 1
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:09,726
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: Console
com.apple.message.signature2: com.apple.Console ||| 10.8 (414)
com.apple.message.value: 3385
com.apple.message.value2: 384
com.apple.message.value3: 2
com.apple.message.value4: 0
com.apple.message.value5: 10
com.apple.message.value6: 1
com.apple.message.value7: 1766
com.apple.message.result: YES
com.apple.message.summarize: YES
27/08/13 22:37:09,727
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: QuickLookUIHelper
com.apple.message.signature2: com.apple.quicklook.ui.helper ||| 4.0 (555.5)
com.apple.message.value: 3
com.apple.message.value2: 0
com.apple.message.value3: 1
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:12,911
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.activetime
com.apple.message.value: 3
com.apple.message.value2: 3
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.summarize: YES
27/08/13 22:37:12,912
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: loginwindow
com.apple.message.signature2: com.apple.loginwindow ||| 8.2 (8.2)
com.apple.message.value: 3
com.apple.message.value2: 0
com.apple.message.value3: 0
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:12,912
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: com.apple.ShareKitHelper
com.apple.message.signature2: com.apple.ShareKitHelper ||| 1.0 (119.13)
com.apple.message.value: 3
com.apple.message.value2: 0
com.apple.message.value3: 0
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:12,912
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: iTunesHelper
com.apple.message.signature2: com.apple.iTunesHelper ||| 11.0.5 (11.0.5)
com.apple.message.value: 3
com.apple.message.value2: 0
com.apple.message.value3: 0
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:12,913
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: Dock
com.apple.message.signature2: com.apple.dock ||| 1.8 (1168.8)
com.apple.message.value: 3
com.apple.message.value2: 0
com.apple.message.value3: 0
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:12,913
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: CPULed
com.apple.message.signature2: com.agileroute.cpuled ||| 1.3 (1.3)
com.apple.message.value: 3
com.apple.message.value2: 0
com.apple.message.value3: 0
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:12,913
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: UserEventAgent
com.apple.message.signature2: UNBUNDLED ||| ???
com.apple.message.value: 3
com.apple.message.value2: 0
com.apple.message.value3: 0
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:12,914
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: NotificationCenter
com.apple.message.signature2: com.apple.notificationcenterui ||| 1.0 (111.6)
com.apple.message.value: 3
com.apple.message.value2: 0
com.apple.message.value3: 0
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:12,914
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: talagent
com.apple.message.signature2: com.apple.talagent ||| ???
com.apple.message.value: 3
com.apple.message.value2: 0
com.apple.message.value3: 0
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:12,914
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: Finder
com.apple.message.signature2: com.apple.finder ||| 10.8.3 (10.8.3)
com.apple.message.value: 3
com.apple.message.value2: 3
com.apple.message.value3: 0
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 3
com.apple.message.result: YES
com.apple.message.summarize: YES
27/08/13 22:37:12,915
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: com.apple.dock.extra
com.apple.message.signature2: com.apple.dock.extra ||| 1.0 (1)
com.apple.message.value: 3
com.apple.message.value2: 0
com.apple.message.value3: 0
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:12,915
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: mdworker
com.apple.message.signature2: UNBUNDLED ||| ???
com.apple.message.value: 3
com.apple.message.value2: 0
com.apple.message.value3: 0
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:12,915
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: Install in Progress
com.apple.message.signature2: com.apple.PackageKit.Install-in-Progress ||| 3.0 (260)
com.apple.message.value: 0
com.apple.message.value2: 0
com.apple.message.value3: 1
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:12,916
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: AirPlayUIAgent
com.apple.message.signature2: com.apple.AirPlayUIAgent ||| 1.7 (170.20)
com.apple.message.value: 3
com.apple.message.value2: 0
com.apple.message.value3: 0
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:12,916
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: SystemUIServer
com.apple.message.signature2: com.apple.systemuiserver ||| 1.7 (369.2)
com.apple.message.value: 3
com.apple.message.value2: 0
com.apple.message.value3: 0
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:12,916
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: storeagent
com.apple.message.signature2: UNBUNDLED ||| ???
com.apple.message.value: 3
com.apple.message.value2: 0
com.apple.message.value3: 0
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 22:37:12,917
UserEventAgent[130]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: Console
com.apple.message.signature2: com.apple.Console ||| 10.8 (414)
com.apple.message.value: 3
com.apple.message.value2: 0
com.apple.message.value3: 0
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: YES
com.apple.message.summarize: YES
27/08/13 23:02:26,083
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.activetime
com.apple.message.value: 1404
com.apple.message.value2: 1282
com.apple.message.value4: 1
com.apple.message.value5: 2
com.apple.message.summarize: YES
27/08/13 23:02:26,084
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: WebProcess
com.apple.message.signature2: com.apple.WebProcess ||| 8536 (8536.30.1)
com.apple.message.value: 945
com.apple.message.value2: 0
com.apple.message.value3: 1
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,084
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: loginwindow
com.apple.message.signature2: com.apple.loginwindow ||| 8.2 (8.2)
com.apple.message.value: 1404
com.apple.message.value2: 0
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com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,084
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: com.apple.ShareKitHelper
com.apple.message.signature2: com.apple.ShareKitHelper ||| 1.0 (119.13)
com.apple.message.value: 526
com.apple.message.value2: 0
com.apple.message.value3: 1
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com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,085
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: iTunesHelper
com.apple.message.signature2: com.apple.iTunesHelper ||| 11.0.5 (11.0.5)
com.apple.message.value: 1403
com.apple.message.value2: 0
com.apple.message.value3: 1
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com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,085
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: Dock
com.apple.message.signature2: com.apple.dock ||| 1.8 (1168.8)
com.apple.message.value: 1404
com.apple.message.value2: 0
com.apple.message.value3: 1
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com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,085
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: CPULed
com.apple.message.signature2: com.agileroute.cpuled ||| 1.3 (1.3)
com.apple.message.value: 1400
com.apple.message.value2: 0
com.apple.message.value3: 1
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com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,087
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: Safari
com.apple.message.signature2: com.apple.Safari ||| 6.0.5 (8536.30.1)
com.apple.message.value: 945
com.apple.message.value2: 665
com.apple.message.value3: 1
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com.apple.message.value5: 14
com.apple.message.value6: 1
com.apple.message.value7: 945
com.apple.message.result: YES
com.apple.message.summarize: YES
27/08/13 23:02:26,087
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: UserEventAgent
com.apple.message.signature2: UNBUNDLED ||| ???
com.apple.message.value: 1374
com.apple.message.value2: 0
com.apple.message.value3: 1
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,087
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: NotificationCenter
com.apple.message.signature2: com.apple.notificationcenterui ||| 1.0 (111.6)
com.apple.message.value: 1404
com.apple.message.value2: 0
com.apple.message.value3: 1
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com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,088
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: quicklookd
com.apple.message.signature2: com.apple.QuickLookDaemon ||| 4.0 (555.5)
com.apple.message.value: 544
com.apple.message.value2: 0
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com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,088
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: talagent
com.apple.message.signature2: com.apple.talagent ||| ???
com.apple.message.value: 1404
com.apple.message.value2: 0
com.apple.message.value3: 1
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com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,088
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: PluginProcess
com.apple.message.signature2: com.apple.WebKit.PluginProcess ||| 8536 (8536.30.1)
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com.apple.message.value2: 0
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com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,089
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: Finder
com.apple.message.signature2: com.apple.finder ||| 10.8.3 (10.8.3)
com.apple.message.value: 1403
com.apple.message.value2: 340
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com.apple.message.value5: 5
com.apple.message.value6: 2
com.apple.message.value7: 838
com.apple.message.result: YES
com.apple.message.summarize: YES
27/08/13 23:02:26,089
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: com.apple.dock.extra
com.apple.message.signature2: com.apple.dock.extra ||| 1.0 (1)
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com.apple.message.value2: 0
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com.apple.message.value5: 0
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com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,089
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: QuickLookSatellite
com.apple.message.signature2: com.apple.quicklook.satellite ||| 4.0 (521.1)
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com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,089
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature2: com.apple.securityagent ||| 7.0 (55116.10)
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com.apple.message.value2: 0
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com.apple.message.value5: 0
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com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,090
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: mdworker
com.apple.message.signature2: UNBUNDLED ||| ???
com.apple.message.value: 1124
com.apple.message.value2: 0
com.apple.message.value3: 5
com.apple.message.value4: 0
com.apple.message.value5: 0
com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,090
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: DashboardClient
com.apple.message.signature2: com.apple.dashboard.client ||| 1.8 (1.8)
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com.apple.message.value2: 0
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com.apple.message.value5: 0
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com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,090
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: CoreLocationAgent
com.apple.message.signature2: com.apple.CoreLocationAgent ||| 12.1 (12.1)
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com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,091
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: SystemUIServer
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com.apple.message.value2: 0
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com.apple.message.value5: 0
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com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,091
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: qtkittrustedmoviesservice
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com.apple.message.value6: 0
com.apple.message.value7: 0
com.apple.message.result: NO
com.apple.message.summarize: YES
27/08/13 23:02:26,091
UserEventAgent[132]
com.apple.message.domain: com.apple.usage.app_activetime
com.apple.message.signature: universalaccessd
com.apple.message.signature2: UNBUNDLED ||| ???
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28/08/13 07:09:31,677
syspolicyd[233]
assessment denied for rar but overridden
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com.apple.me -
My MacBook Pro intermittently shuts down by itself. When I look inthe Console I see Shutdown Cause: -2
Can someone tell me what that is?Those codes are undocumented. This may help:
Intel-based Macs: Resetting the System Management Controller (SMC) -
Shutdown cause:5 and sleep cause:5.anyone knows whats this issue?
14/03/14 17:46:42,000 kernel[0]: Previous Shutdown Cause: 5
14/03/14 23:29:20,000 kernel[0]: Previous Shutdown Cause: 5
14/03/14 23:52:26,595 shutdown[8658]: reboot by _netbios:
14/03/14 23:52:26,596 shutdown[8658]: SHUTDOWN_TIME: 1394833946 595625
15/03/14 16:51:23,869 com.apple.launchd[1]: *** Shutdown logging is enabled. ***
15/03/14 16:51:56,000 kernel[0]: Previous Shutdown Cause: 5
15/03/14 16:53:16,333 identityservicesd[206]: Quit - notifying about shutdown
15/03/14 16:53:16,334 imagent[198]: Quit - notifying about shutdown
15/03/14 16:57:23,752 reboot[709]: SHUTDOWN_TIME: 1394895443 752210
15/03/14 16:57:38,977 com.apple.launchd[1]: *** Shutdown logging is enabled. ***
15/03/14 16:58:32,000 kernel[0]: Previous Shutdown Cause: 5
17/03/14 12:32:27,000 kernel[0]: Previous Shutdown Cause: 5
13/03/14 23:08:03,000 kernel[0]: Previous Sleep Cause: 5
14/03/14 00:03:02,000 kernel[0]: Previous Sleep Cause: 5
14/03/14 03:52:41,000 kernel[0]: Previous Sleep Cause: 5
14/03/14 17:46:42,000 kernel[0]: Previous Sleep Cause: 5
14/03/14 18:29:44,000 kernel[0]: Previous Sleep Cause: 5
14/03/14 21:47:20,000 kernel[0]: Previous Sleep Cause: 5
14/03/14 23:29:20,000 kernel[0]: Previous Sleep Cause: 5
15/03/14 23:03:19,000 kernel[0]: Previous Sleep Cause: 5
16/03/14 12:13:32,000 kernel[0]: Previous Sleep Cause: 5
16/03/14 14:22:13,000 kernel[0]: Previous Sleep Cause: 5
16/03/14 19:17:31,000 kernel[0]: Previous Sleep Cause: 5
16/03/14 19:45:56,000 kernel[0]: Previous Sleep Cause: 5
16/03/14 23:09:00,000 kernel[0]: Previous Sleep Cause: 5
17/03/14 01:55:30,000 kernel[0]: Previous Sleep Cause: 5
17/03/14 12:32:27,000 kernel[0]: Previous Sleep Cause: 5
17/03/14 15:30:20,000 kernel[0]: Previous Sleep Cause: 5
17/03/14 16:17:43,000 kernel[0]: Previous Sleep Cause: 5A shutdown cause of 5 is usually an OS-initiated shutdown.
It results either from pressing the power button and then clicking 'Shutdown', or selecting Shutdown from the Apple menu.
Shut your computer down normally, then power back up and look in Console.
0 and 2 can indicate power loss, usually anything that's negative, like -128 or -60 is abnormal.
If it's heat or battery related, you'll have a different code. The fact that it's showing up as 5 makes me wonder if the computer is experiencing a sudden loss of power...is it a laptop?
A disclaimer: the codes differ slightly between models, I'm speaking from my experience, but Apple doesn't publish the meaning of the codes, so there's not a good way to be certain. -
keep trying to send a message and it wont go through I keep getting a message pop up that says network problems cause code :3 what does this mean
SMS Error: Cause Code 3, Error Code 2
-
"Previous Shutdown Cause" codes?
Hi -- My MacBook has been experiencing some problems.. intermittently shutting itself down, and getting worse & worse until I couldn't even start the laptop up. I believe the problem was a faulty memory module (3rd party, installed myself) -- after replacing the original Apple memory I haven't experienced any problems.
In the system.log, I see this message after a system failure & crash:
Jul 8 18:46:51 localhost kernel[0]: Previous Shutdown Cause: -82
Does anyone know what this code means?
thanks,
Jon
MacBook Mac OS X (10.4.7) (previously 2G ram)Sorry to hear that. Hopefully they will just give you a new machine.
Be sure to do the following:
1.) Try to exhibit the problem. Mine shut down three times in the store. The last time it shut off at home, I left it alone, boxed it up and took it in to the genius bar. We booted and viola! It shut down within a couple minutes. Then it shut off during boot. Then we powered it back on and it booted but shutoff within a few minutes.
2.) Open console.app and go to /var/logs/system.log[number]
Click on each one of these logs, hit control-R to load the whole log, and filter on "Previous" for Previous Shutdown Cause. This will show the genius exactly when the problem started and how often.
3.) Be FIRM (not argumentative) and insist on having a new macine. Tell them you are very disappointed in having a brand new machine fail. Talk to a manager if necessary. I didn't have to ask twice. Apple knows this is a problem (unofficially), though the knowledge may vary from Apple Store to Apple Store and genius to genius, BUT it is known and you can reference the vast number complaining on this very board.
Good Luck!!!
BTW, my replacement week 24 machine have been running fine since I received it July 6. No problems yet. -
OS-X 10.5.8 Shutdown Cause -4?
My old white MacBook has started to shutdown unexpectedly. The system log is showing a shutdown cause of -4. I suspect that it's overheating. Can anyone confirm that -4 is a thermal panic, and if not, what does it mean? I've done some digging but can't find an official list of error codes anywhere.
TIAYeah, I'm not sure if Shutdown codes are the same as those, but if they are we might ferret out the problem...
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed. Or an errant process eating up RAM.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons -
Does anyone have any clue what this means? I don't understand computer-speak. My MacBook shuts down unexpectedly if it is left inactive for more than a couple minutes--sometimes the fan is running, most of the time it's not. Sometimes there are active applications, sometimes there aren't. Sometimes it's plugged into the adapter, sometimes it's on battery. Nothing is consistent except the fact that I can't walk away for 2 minutes to answer the phone or get a snack without returning to a shutdown computer.
Help!
Thanks.
Here's what the system console says when I search for the term shutdown:
Sep 5 14:30:56 localhost kernel[0]: Previous Shutdown Cause: 3
Sep 5 15:13:18 localhost kernel[0]: Previous Shutdown Cause: 3
Sep 6 09:16:26 localhost kernel[0]: Previous Shutdown Cause: 3
Sep 6 09:17:58 localhost kernel[0]: Previous Shutdown Cause: 3
Sep 6 12:42:08 localhost kernel[0]: Previous Shutdown Cause: 3
Here are my specs:
Model Name: Mac
Model Identifier: MacBook2,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 4 MB
Memory: 1 GB
Bus Speed: 667 MHz
Boot ROM Version: MB21.00A5.B06
SMC Version: 1.17f0
My Macbook was purchased in mid August 2007, and it runs 10.4.10, so the earlier firmware problems shouldn't be the problem. I would call Apple Support, but I'm in the Middle East, so wherever I call will be long distance. I'm trying to resolve this problem independently. It will be a tremendous inconvenience if I have to travel to Rosh Haayyin (near Tel Aviv) to take it to an authorized repair location...or worse ship it back to the U.S.If you can get it to run long enough, try running your hardware tester. It sounds like it may be going into 'thermal shutdown.' You may have a thermal sensor acting up.
-Bmer
Mac Owners Support Group
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