AppleTV 3 won't stream movie but roku will, 500 error

I have watched an Italian film, Boccacio 70, on my ipad with Netflix, no problem.  When I try to play on AppleTV through Netflix I get a 500 error.  The film will play fine on my Roku through Netflix.  So it it not a Netflix problem. Otherwise, my generation 3 AppleTV plays great. 
Anyone know what could be causing this errror.  I've unplugged, etc. 
Cheers
mrjazz

It's a combination of Netflix and ATV, with certain server implementation on the device.

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