AppleTV, iPad, Music, AirPlay & Wifi: Same Access Point? Stuttering. Different Access Points? Just Fine!

I saw some discussions that seemed somewhat like what I have experienced, but thought I'd post this separately just in case.
I have three AppleTV units. Two are wired, and one uses WiFi. The two wired ones work just fine, but using AirPlay for music was terrible for the WiFi one. It would play about a half second of music, then stop, then another half second, and so on, so it seemed to be stuttering and was unusable for that. It was strange that video and its associated audio worked just fine for me!
I did stumble onto something that helped me, but it might not be applicable to all.
I have a Cisco Dual-Band router. It shows as 2 access points/SSIDs - one on 2.4GHz and one on 5GHz. If the WiFi AppleTV and my iPad are on the SAME access point, I get the audio stuttering. If I switch so one is on the 2.4GHz and one is on the 5GHz, AirPlay music works great. It doesn't matter which is on which, but if both are on the same one, I get music stuttering.
I plan on switching one or the other of the wired units to use WiFi for a test to see if they all exhibit this behavior, but the behavior was reliable on the one AppleTV I use via WiFi.
I was actually going to switch from the 5GHz AP to the 2.4GHz AP for both to see if it worked differently, and happened to test when one was on each, then followed it up with tests for all 4 of the configurations (2.4-2.4, 2.4-5, 5-2.4, 5-5).
If you aren't using a dual-band router, I don't know if there is any way to take advantage of what I see in my configuration, but I thought I'd share the information in case it does provide some options.

Airplay uses ethernet / ip broadcast. This only works on the same ip subnet. A router typically connects different subnets. Hence being in one subnet you won't get the broadcast packets and won't see the advertised "airplay" services of the apple TV. You should make both "sides" (in your diagram) of the router into one subnet. That might involve connecting everyting to an ethernet switch.

Similar Messages

  • My ipad air's wifi address is not available, the device was just recently used but bought 7 months ago..

    my ipad air's wifi address is not available, the device was just recently used but bought 7 months ago..

    Try the suggestions here to see if they resolve your problem:
    http://support.apple.com/kb/ts1559
    If these don't work you probably have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.

  • I am getting the error message "could not copy to requested location" to a drive i have been using for over a year... when I do the same thing to another drive - it works just fine. why?

    i am getting the error message "could not copy to requested location" to a drive i have been using for over a year... when I do the same thing to another drive - it works just fine. why?

    Possibly the drive is full
    Possibly the permissions are not set to WRITE permission
    Possibly there has been a "user mistake" and you think you are copying to a drive you have been using for over a year but something has accidentally changed and you're copying to a different location

  • HT1349 I have just bought Ipad 2 32gb -WiFi -3g can you tell me do I just use one Apple Id for all different section that need ID & password - I Cloud

    I have just bought an Apple Ipad 2 32gb - Wifi -3G my question is do I use the same ID e-mail - Password to start a new Account with I Cloud

    Not quite sure what you are asking... But, See Apple ID  here...
    http://www.apple.com/support/icloud/getstarted/

  • Can i use 2 ipad's on the same itunes account with different apple accounts?

    Both me and partner have an ipad 4. Though we only have one computer, can we use the same itunes but with different apple acount without any issues? We use some of the same apps, but my partner plays fx Baldus Gate and is worries that save files will be corrupted.

    Each iPad should be linked to its owner's personal, private and nonshared AppleID. In the Mac, each one should have a different login account so each has their own iTunes Library containing your iPad's details. When you use iTunes on the Mac, since each logs in with a different login and corresponding Home directory, iTunes picks up the correct AppleID.

  • Opening website "this american life" in firefox 4.0.1 causes firefox to crash, but the same site opens and streams radio shows just fine in IE. Suggestions?

    I am trying to stream radio shows through the website for This American Life. As soon as I open the site and click on a link, I get the message about an unresponsive script. The next click to tell it to continue or ignore causes Firefox to crash -- the fade to white/not responding thing. The same site runs just fine on IE.

    надувные <a href="http://www.batut.com.ua">аттракционы для детей аренда</a>, доставка, монтаж

  • 2 iPads osi 7  using same iTunes id,want different id

    we just upgraded to 7.3 on our iPads.  we share music and App Store .  We want to have separate ID's on everything else.
    I do not think it matters but I have ipad3 and husband has ipad 2.

    Hi Katt56,
    Thanks for using Apple Support Communities.  You can use one Apple ID for iTunes and App Store purchases and then a different ID for iCloud by following this article:
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    Using one Apple ID for iCloud and a different Apple ID for Store Purchases
    You can use different Apple IDs for iCloud and Store purchases and still get all of the benefits of iCloud. Just follow these steps:
    iPhone, iPad, or iPod touch:
    When you first set up your device with iOS 5 or later, enter the Apple ID you want to use with iCloud. If you skipped the setup assistant, sign in to Settings > iCloud and enter the Apple ID you’d like to use with iCloud.
    In Settings > iTunes and App Stores, sign in with the Apple ID you want to use for Store purchases (including iTunes in the Cloud and iTunes Match). You may need to sign out first to change the Apple ID.
    Cheers,
    - Ari

  • Itunes music libraries under same apple id but different mac products

    I have many apple products that registered under one apple id.  One of our mac computers has been the main music library.  However I have purchased music from itunes on a separate mac computer and started a small music library there.  I've recent purchased yet another ipod nano and I'm wondering why i can't connect the nano to both computers to download the music without having to delete one as the main mac computer music source?  Is there a way for me to download selected music from both mac computers to the nano?

    What do you mean the PC won't let you transfer the music? Save your entire iTunes folder (this is assuming that you have all your music stored in your iTunes folder) to an external hard drive. Connect that hard drive to your Mac. Copy the iTunes folder to your computer. Hold down the option key while launching iTunes on your Mac. Select the library you just copied when it ask you to select which library you want to open.

  • All of a sudden Safari cannot connect to server when I go on certain websites. But when I tried these websites on the same computer from a different location they opened fine.

    I used to go on several websites without a problem, one being www.udel.edu/udsis   but now all of a sudden when I try to open these websites it says "Safari can't connect to server". At first I thought my computer had the problem, but when I tried the other mac in my house I had the same issue. The next day I visited family in another state and brought my computer with me, I typed those website addresses in and they opened without a problem. But now I'm back at home and I still can't open those websites. What gives?

    Leads one to suspect an ISP issue. Yours. Perhaps for the moment though. In any case I like to use OpenDNS servers for safety and speed.
    System Preferences>Network>Advanced>DNS
    In the left side column click on the + sign and insert the following:
    208.67.222.222
    208.67.220.220
    Click OK, then click Apply.
    Info on OpenDNS:
    http://www.opendns.com/

  • New iPad Music audio breaks up with Airplay

    I have an Apple TV (HD 720), two New iPads (they both exhibit the same issue), and iPhone 4 with iOS 5.1.  Airplay works fine with most videos (eg youtube, vimeo, quicktime, etc.)  BUT when I try to stream audio music through the Apple TV, the music badly breads up, just quick audio blips with a second in between.  I found a Bible app that uses audio do the same thing.  My iPhone 4 works just fine.
    Next thing I'd note is that when I selected "Mirroring" the audio worked fine, but after 30 seconds or so the sound reverted from airplay back to my iPad on a recurring basis.
    Lastly I would tell you that I restored my iPad to factory settings with no effect.  Obviously I haven't had the New iPad for long and I recently updated my Apple TV to the latest software.  I can't tell you if the problem existed before the update.
    Any ideas?  Sounds like a software problem to me?

    I've got a Thomson Tg782t WiFi modem that I have used for years with no problems.
    We recently turned the WiFi off on the Thomson and installed a Cisco Linksys E3200 to improve the bitrate for my son's games, and, you guessed it, Music from my iPad 2 started breaking up on the Apple TV 2. Video is fine and my iPhone 4 didn't have a problem.
    On another forum someone else said they solved the problem by using the 3.4 GHz range from the Cisco router for the Apple TV and the 5 GHz range for the iPad. Apparently it works the other way round, too, just as long as the devices are using different frequencies.
    I solved the problem by turning the WiFi back on on the Thomson, and running all my iGadgets through that.
    Looks like there's something going on between iOS Music and Cisco E3200s. No idea what.

  • I created some iBooks in iBooks Author, but when uploaded to iPad, cover graphics do not change when opening different books; they remain on same graphic from book to book even though content changes accordingly. Solutions?

    I recently created a number of books using iBooks Author. They are all part of a larger project, but due to size issues, individual sections were broken up into separate e-books. Each one of these e-books has different content and different cover graphics to differentiate between sections. Once finished, I exported each of them as iBooks and then uploaded them to my iPad. On the Books screen, all the iBooks show up just fine with the appropriate cover graphic and titles. When I select one to enter, its cover graphic zooms in and then the book opens into the table of contents. However, the second book I open always reverts to the cover graphic from the first book I entered. It will access the right content, but the cover graphic pulls up as the wrong section, which may lead to some confusion (given the manner these books will be distributed). After leaving it alone for a little while, I can usually access another book and have it pull up the correct cover graphic, but when I enter the second book, the same problem resurfaces.
    Any thoughts on how to fix or troubleshoot this?

    Update: Solved.
    Either creating a new file or saving the old as a template file & renaming it solved my problem.
    Here is the discussion where I found that information:
    https://discussions.apple.com/message/20351734#20351734

  • After replacing wifi antenna wifi is still dimmed/greyed out.  Bluetooth works fine.  How do i fix this issue? Could there be another part that needs replacing?

    my wifi was greyed out so I replaced the wifi antenna.  I just put the new one in and restored the ipad but the wifi still is greyed out but the Bluetooth works fine.  What could the problem be and how can I fix it?

    This article offers some suggestions which may help: iOS: Wi-Fi or Bluetooth settings grayed out or dim
    This likely has nothing to do with your router.

  • When I connect my apple tv to my access point upstair and connect my ipad to the same access point i cant see my apple tv when i open up the airplay menu on my ipad. but i can see the apple tv in the living room downstair which connect to the main router

    when I connect my apple tv to my access point upstair and connect my ipad to the same access point i cant see my apple tv when i open up the airplay menu on my ipad. but i can see the apple tv in the living room downstair which connect to the main router.
    Below is some info i get about ports.
    I tried to set DMZ on my main router to have full access to ported to access point upstair which is in the ip of 192.168.1.2 and the main router in the living room is the gateway router with the 192.168.1.1 ip.
    I still cant see apple tv after i try the DMZ method.
    any suggestion ?
    These network ports are used by Apple TV for communications on your network.
    TCP port 123 is used to communicate with a network time server.
    TCP port 3689 is used to communicate with iTunes while using the iTunes Library Sharing feature.
    UDP port 5353 is used by Apple TV for automatically finding computers with iTunes on your network using Bonjour.
    TCP port 80 is used for communicating with podcast servers.
    TCP port 80 and 443 are used for basic and secure communications with the iTunes Store via the Internet.
    TCP port 53 is used for regular DNS.
    These are well-known ports used by Apple products, like iTunes. If you can use all the features of iTunes, these ports are likely already open on your firewall or NAT router. Note: These ports may also used by other services such as YouTube and Flickr.

    When the Apple TV is paired with a remote, it means only that remote can control it, when it's not paired any remote can control it. You will need a remote for each of your devices.

  • HT204291 My iPad 4 does not show up on my TV screen when in AirPlay mirroring mode using WiFi.  The iPad displays AirPlay set to TV with the Mirroring On (green).  My iPad IOS software is 8.2 and my Apple TV software is at 7.1.  The TV displays the Apple

    My iPad 4 does not show up on my TV screen when in AirPlay mirroring mode using WiFi.  The iPad displays AirPlay set to TV with the Mirroring On (green).
    My iPad IOS software is 8.2 and my Apple TV software is at 7.1.  The TV displays the Apple Menu.  The “Settings” does however displays the General menu allowing me to see:
    Apple software:          7.1 (7003)
    Apple TV:                   Model No. A1464, Part No. MD199B/A
    Signal Strength shows 5 circles.
    It does not display the iPad screen but when I use the BT Sport App I can hear the sound but there is no video.  I have searched the internet for a solution to no avail. The problem first arose when the IOS was at 8.1+ but it worked correctly briefly when I updated to IOS 8.2.  Can you help please?

    Welcome to the Apple Community.
    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    Restart the Apple TV (Settings > General > Restart).
    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    Restart your mobile device.
    If you are still having problems, the following article(s) may help you.
    Troubleshooting AirPlay
    Troubleshooting Wi-Fi networks and connections
    Recommended Wi-Fi settings
    Wifi Diagnostic Software (for Mac users)
    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
    When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

  • TS1398 I have an iPad 2 that is updated and using 6.0.1. It is connecting to my wifi just fine. I just purchased a 4th generation iPad. It shows it is connected to the same wifi, same strong signal, but it will not work. HELP!!!

    I have an iPad 2 that is updated and using 6.0.1. It is connecting to my wifi just fine. I just purchased a 4th generation iPad. It shows it is connected to the same wifi, same strong signal, but it will not work. HELP!!!

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

Maybe you are looking for