AppleTV not Updating

My company has recently put in place  five of the newest AppleTVs.  They have not been able to get the latest software update.  I have tried different times of the day, to no avail. The status bar goes all the way through Step 1 and then just goes to "Update Was Not Successful".  They work fine in all other respects.
The AppleTVs are all on wired segments of the network.

I listen to long mp3 files with remember playback position set. It does not work when I sync to the Apple TV, but if I stream, iTunes does keep track of where I left off. So I can listen through the ATV, then sync to the nano and keep going where it left off when listening to the ATV via streaming.
I wish sync would remember but as of now it does not.

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