AppleTV okay sometimes with Internet, drops off iTunes

I have done all the steps in the various tech notes and am at my wit's end = have unplugged, rebooted, etc. router, computer, iTunes, Apple TV etc. Done reset up and everything.
ATV was on iTunes and now it has dropped off = it says it is sharing via my iTunes and to looks for Shared Movies etc. ...but they are not there and although the network is proper, the IP addresses are right, the signal is5 bars strong, and I can get on MobileMe to see a gallery of pics and Flickr to see a few, no iTunes stuff shows up, ATV is off the L side of the iTunes window, no photos on my computer are showing up...nothing shared is showing up...I have done resets and restarts repeatedly == it was working fine this weekend [rented and watched two movies just fine]
help!

Reset it all and I think it was the wifi part of the router.

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AirPlay Speakers drop off iTunes list - help!

My 4 AirPlay speakers (Bose, JBL, iHome) have worked fine connected by wi-fi to my Netgear WNDR4000 router. I play from iTunes, and also sometimes stream radio directly from my iPhone or iPad.
I have had some issues with poor wi-fi coverage, so yesterday I up graded to a high end Wireless Access Point, the EnGenius EAP-1750h. This is a 802.1ac dual band high power device - the signal strength is amazing. I have turned off wi-fi on my router completely, and am using the access point for wi-fi connections.
The issue I am having is that the AIrPlay devices are falling off iTunes after a variable time (minutes to hours). If I click on them in the iTunes airplay list, they disappear and I cannot connect to them. At the same time, the "connected devices" lists of the access point and the router show that the speakers are still connected. There is NO issue with internet access on any devices. REBOOTING THE ACCESS POINT BRINGS THE DEVICES BACK, until they drop off again.
I am thinking that perhaps there is a bonjour port that keeps track of the devices that is not making it from the WAP to the router or something - and Apple in its wisdom makes it really hard to find out such info. I am an experienced user, and do not have any gross mistakes in my device configuration; I have read the relevant Apple support documents. I am not an IT tech, however, and I am not familiar with some the advanced settings, particularly of the WAP, which is a high-end business-oriented device.
All the AirPlay devices are connected on the 2.4Ghz network. The base PC is hardwired by Ethernet to the router. Turning off the 5Ghz band completely and using only a single 2.4Ghz network does not help. All software and firmware of all devices is up to date.
Does this ring any bell to anyone? I sthere a setting that will fix this? I love the WAP, but I will have to bring it back if I can't get AirPlay to work! I'm sure it is not a hardware defect issue - it is an Apple AirPlay configuration issue - that's why I am posting here. Help appreciated!!

Recreating the speakers didn't work for me. I am not sure what the issue could be at this point. Any help would be apreaciated.

General Problems with Internet Dropping

Hi Guys
Firstly hello all, I've often read these forums and everyone on here seems very helpful so I thought I'd ask you guys for some help. Often when watching Youtube or Downloading from Soundcloud, my internet drops and I have to restart ny router etc. I 've had this issue for months now and at first it was perhaps once a week, now its virtually everyday! I called Bt last year and they did something whereby they remotely logged in and cleared my cache or something like that and that seemed to do the trick but I cant remember what they did!!
Anyway, I've read some similar posts and here is some info, any suggestions appreciated:
Line state
Connected
Connection time
0 days, 0:31:12
Downstream
17,355 Kbps
Upstream
1,064 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
6.2 dB / 5.8 dB
Line attenuation (Down/Up)
18.0 dB / 9.0 dB
Output power (Down/Up)
21.1 dBm / 12.3 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 57
CRC Errors (Down/Up)
11 / N/A
HEC Errors (Down/Up)
N/A / 13014
Error Seconds (Local)
10
I'm currently on a BT Hub 2.0, please let me know if I need or should do any other tests.
Thanks
steve
Solved!
Go to Solution.

it may be that there is another network on same channel or close by so you can try downloading inssider2.2 (istumbler if MAC) and then run it. This will show the broadcasting networks round about you and their channels including your own. If you then enter your router and change your wireless channel to a free or less congested channel.
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Trouble with Connectivity and with internet dropping

I seem to be having the same problem as everyone else. I just got this computer a few days ago and this problem is driving me crazy. My laptop is a Toshiba Satellite C75D-B7260 with 8.1 windows. Any idea what might be the fix?
I cannot even update the computer because I get kicked off the internet.
Thanks.
Solved!
Go to Solution.

Try installing this:
Broadcom Wireless LAN Driver File: tc50168100c.exe DOWNLOAD Version: 6.30.223.227 Posted Date: 2014-...
If that doesn't help, try the other suggestions in this article:
Troubleshooting Wi-Fi (Wireless) Problems - Windows 8
- Peter

Issues with Internet Explorer and iTunes

I'll pull up iTunes and any other window and iTunes will keep popping up over any other window I'm trying to view, music playing or not. It gets aggrivating trying read the news and iTunes to keep popping up any have this problem or does anyone know how to trouble shoot this or solve? Thanks.

There are lots of posts about this, but I don't think anyone has ever come back to say if they found what was causing it on their system.
Does it happen every 30 seconds on your PC? That seems to be the magic timer.
I suspect some other program has a 30-second timer set to do....something with itunes. If I had Win 7 and my PC was doing this, I'd use SysInternal's Process Monitor to try and figure out why.

Can you help with why my Ipad, when streaming with Airplay, drops off my wifi extender?

Hi, I use a wifi extender to get better coverage down the back of my house. When close to my router, I use airplay from my ipad on my regular network, streaming to my marantz sr5007. It works perfectly. When I'm in the backroom, I choose the extender network for my ipad (network.ext) to stream music using airplay. After a few minutes (normally 3 but it's been up to 20minutes), the music stops and the ipad shows it's back on it's own speaker. No music is playing. I can then choose the marantz again, the music will start. Two minutes later the same thing happens.
This only happens when on the SSID of the extender. Strangely, when I use itunes on my pc to stream music, and place it on the extender SSID, it's stable and keeps the connection to the marantz.
Any help would be greatly appreciated.

Thanks very much. I'm going to contact Netgear when I get home to see if they've got any ideas.
I'll also try to use a static IP for the marantz. That seems to have helped a couple of people.
Thanks again.

My older episodes are dropping off iTunes. Anyone know why?

I have released over 20 episodes of my podcast this year and for a while they stayed up but recently it seems only the last 8 are showing up. I have not moved the files, changed the feed, or done anything like that. Does anyone know why this is the case? I see other podcasts I listen to have many episodes.
My podcast is here in iTunes https://itunes.apple.com/ca/podcast/the-hermits-lamp/id424064682?mt=2
Thanks for any help.

If this were happening to me I would try resetting the System Management Controller. Next step would be to take it to an authorized service place.

Trying to restore iphone 3gs after it froze. Keep getting error code 9 to do with usb drop off. I restored it last night and it was working then froze again this morning and now error 9 all the way! Help!

have tried downloading most up to date version of i tunes, restarting computer, different usb lead, different usb port, checked / disabled security measures... nothing seems to work and it just keeps saying waiting on iphone when it is trying to restore but the loading bar appears empty on the iphone screen then nothing happens, phone goes blank and error message pops up!

Is your phone jailbroken?

Constant drop offs

Hi
Our internet drops off every 10 - 20 minutes. All the lights are on, but anything connected loses Internet. The colour of the lights never changes. We can either wait 10 minutes for it to reset itself or we reset it manually - neither are ideal. We have one of the black hubs - homehub2 I think. We've unplugged, reset, changed the filter - anything else we can try?
I raised a fault on Sunday and still haven't heard anything surprise surprise. Raised another call today but not expecting a response. I'm pretty sure the service we are getting isn't normal.
Any suggestions gratefully recieved.
Thanks.

There are known problems with the hh2. http://forumhelp.dyndns.info/hardware/hh2/hh2_issues.html
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Whilst connected to internet itunes will only open once after rebooting and thereafter it will not open again until reboot. When reboot with internet off itunes will open repeatedly. Help

This problem has only appeared in the past few days before that I had nio problems with itunes. Firstly I discovered that I could only open Itunes once after reboot - thereafter it would not reopen until I reboot again. I have spent considerable hours yesterday talking to the Apple help by phone and tried all there suggestions including of course reinstalling itunes amongst other things. Eventually I thought the problem had been solved when I discovered that I could suddenly open Itunes repeatedly without rebooting. After a short time I then discovered that the reason it was working agai was that I had rebooted with the internet disconnected and itunes would open repeatedly as normal provide I left the internet disconnected. When I reconnect to internet the problem resurfaces. HELP

For those still wondering how to install ios 6.1 on 5th gen iPod, you need to download it off of apples official website and then shift click restore from backup and choose the downloaded ios 6.1
apples one year warrant covers any hardware problems like these right?

Frustratingly, since I upgraded to Yosemite 10.10, I too am having the worst problems with WiFi dropping out. I've never had this problem before on my iMac 27-inch mid 2011 model. Turning WiFi off and then back on again sometimes works. Help please.

Frustratingly, since I upgraded to Yosemite 10.10, I too am having the worst problems with WiFi dropping out. I've never had this problem before on my iMac 27-inch mid 2011 model. Turning WiFi off and then back on again sometimes works. Help please. I've already tried a lot of your suggested fixes, but without success. Why hasn't Apple Fixed this?

Please test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Take the applicable steps in this support article. The Wireless Diagnostics program generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 2
Disconnect all USB 3 devices. If you don't know which are USB 3, disconnect all USB devices except keyboard and mouse.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. If you find that Wi-Fi works better with Bluetooth disabled, you should use the 5 GHz Wi-Fi band. Your router may not support it; in that case, you need a new router.
Step 4
Open the Energy Saver pane in System Preferences and unlock the settings, if necessary. Select the Power Adapter tab, if there is one. Uncheck the box marked
Wake for Wi-Fi network access
if it's checked.
Step 5
Open the Network pane in System Preferences and make a note of your settings in the Wi-Fi service. It may be helpful to take screenshots of the various tabs in the preference pane. If the preference pane is locked, unlock it by clicking the padlock icon and entering your administrator password. Delete Wi-Fi from the service list on the left by selecting it and clicking the minus-sign button at the bottom. Then recreate the service by clicking the plus-sign button and following the prompts.
Step 6
In the Wi-Fi settings, select
Advanced... ▹ TCP/IP ▹ Configure IPv6: Link-local
Click OK and then Apply.
Step 7
Reset the System Management Controller.
Step 8
Reset the PRAM.
Step 9
Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
Step 10
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.

AppleTV don't show in iTunes with internet sharing on

Dear all,
I have a problem with my new appletv. I'm sharing internet connection via ethernet on my iMac directly connected to a linksys access point. tv have a wireless connection to the linksys and the ethernet ip address of my iMac as a gateway. With internet sharing on my iTunes don't show tv and don't synchronize with it.
My current setup is iTunes 8.1 and tv 2.3.1 firmware. With previous firmware release all is ok.
Any suggestion? Is it possible to use internet sharing and iTunes sync at the same time?

Songs will only show up if they are in the library. Did you copy the music from your old iTunes library and load it on the new computer?

Intermittent Audio Drop-offs with Airtunes to Apple TV

A number of other threads have similar problems. iMac 2.8 GHz iTunes 8.1 is connect to an updated ATV via new dual-channel ABS on the "n" band. Still there are audio drop offs with AirTunes as it did with the previous ABS Extreme n and previous version of iTunes. So much so, I just gave up and used the Apple Remote on the iPhone to play ATV. Any suggestions would be appreciated.

Switching from WEP to WPA/WPA2 personal seems to have totally cured the dropouts for me.
Also I used an old flying saucer Airport as the receiver via ethernet out for my entreatment center instead of using the AppleTV's wireless.
Also I had a Panasonic security cam that didn't support WPA so I used another flying saucer Airport via ethernet out as its receiver.
So now my setup is,
Airport Extreme in my home office as my main base station with a Motorola ADSL 2200 router feeding it internet.
Flying saucer Airport via ethernet and a hub feeding my AppleTV, DirecTV DVR, and a Mac mini.
Another flying saucer Airport via ethernet feeding my Panasonic security cam.
Airport Express for my bedroom speakers.
All airports are in bridge mode with the Motorola 2200 DSL modem acting as my router. (this seems to be the only way my Vonage adapter recovers without having to be reset if my DSL goes down)
I steam music from my 17" Macbook Pro to the AppleTV and Bedroom speakers all day now without any dropouts.

TS3274 its almost 10 months,i purchased ipad2 32 3g wifi.itinially i got problem with applications shut off frequently now since last 4 months my ipad starts with a message (connect iTunes)like first time start and going to restore mode and it occurs freq

its almost 10 months,i purchased ipad2 32 3G wifi.itinially i got problem with applications and safari shut off frequently now since last 4 months my ipad starts with a message (connect iTunes)like first time start and going to restore mode and it occurs frequently.plz advise.

If you have followed the standard Apple troubleshooting processes (see user guide )
probably a trip to the local Apple Store Genius bar is called for before warranty runs out
Assuming the iPad has been released in your Country if not you may have to take it to a
neighbouring Country where it is available
This page will tell you ,via the drop down menu Countries that can support iPad
http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=ipa d

When I watch tv shows in Front Row that I've bought off iTunes the audio gradually falls out of sync with the video. It does not happen with other files that I have converted into mp4s. Any ideas for fixing this? It's a huge bummer...

When I watch tv shows in Front Row that I've bought off iTunes the audio gradually falls out of sync with the video. It does not happen with other files that I have converted into mp4s. Any ideas for fixing this? It's a huge bummer...

I too have the same problem. The audio drop out of sync in about 5 sec in not uncommon for the audio to be 30+ sec behind video. Apple needs to fix this!!!!!!!!!!!!!!!! its a joke, my iphone is all messed up after the last update as well. at one time not to long ago apple products and software were top rated, not so much any more, more and more problems are showing up and apple is unwilling or unalbe to fix the many issues. Apple needs to fix the audio sync problem, it not the computer hardware or other software it ITUNES!!!!, there is no workaround other then hitting pause and hitting pause and hitting pause to temp fix the problem.

AppleTV okay sometimes with Internet, drops off iTunes

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