AppleTV Upgrade 7.0 AirPlay Audio Issue

I noticed an AirPlay issue recently with a third party app (Corsair Voyager Air) after I upgraded to the 7.0 Apple TV firmware; while AirPlaying my movies from the third party app to AppleTV, the movie audio was not streaming at all, only the video. After going to Settings and switching the Dolby Digital setting under 'Audio and Video' to On (default Auto), this seemed to resolve the issue.
Settings>Audio & Video>Dolby Digital>On
Not sure if this may help with other third party app audio Airplay issues but I thought it might be worth a try For those having similar issues.

Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings will be reset.

Similar Messages

Airplay audio issues since Yosemite

I have been using Airplay for streaming music from my devices to an Airport Express with an optical out to my stereo.
This has worked marvellously until Yosemite update. I have the following issues:
- No more icon for Airplay in the menu bar on top of the screen (so I can't see which audio source is selected or choose from there)
- iTunes randomly choosing either internal or Airport Express as a source of sound (if then set to Airplay it is stable, but only iTunes)
- Other programs (VLC, Youtube, Skype) also randomly, but mostly not, choosing Airplay as a source of sound
- Sound disappearing all together and no sound source working in 3rd party and, after using 3rd party software iTunes (work around: open iTunes, select Airport Express and then return to the software, mute and un mute the volume)
Most topics relate to Apple TV, but I don't use apple TV and therefor there is no specific fix I found useful. Funny is that also randomly my phonecalls are now over my stereo or on my computer or with no sound, this due to the built-in FaceTime calling from computer function. Very annoying to miss calls like that.
Anybody has a more permanent workaround? Until Apple updates Yosemite?

Hi Negrao,
If you are having an issue with your audio when using Airplay from your Mac, I would suggest that you troubleshoot using the steps in this article -
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
Thanks for using Apple Support Communities.
Best,
Brett L

Yosemite issues with Airplay (audio and video stuttering)

I have two very annoying issues with Airplay after upgrading to OS Yosemite (these issues were non-existent with the OS Maverciks) -
1. Periods of Image and audio stuttering lasting approximately 20 seconds, coming on and off at regular and frequent intervals,
2. It is virtually impossible to disconnect the airplay from the Apple TV by selecting "disconnect airplay display" - one needs to restart the machine to disconnect.
The configuration I am using includes the latest release of Apple TV (with latest software), the latest Airport Extreme (with latest software) and the 2013 iMac with the latest OS - Yosemite. I would like to reiterate there was no image and video choppiness / stuttering issue with Macericks. A serach for the stuttering issue shows it was reported by other users as well (following upgrade to the official Yosemite) and was first reported by a number of users during the beta testing of Yosemite.
I would appreciate your advice how to fix the issue.

Hold down the menu and down buttons on the apple TV remote for 6 seconds. It worked for me.
I must admit to be getting a little tired of finding workarounds to Apple's glitches. I now spend hours searching the net to find out how to get their products to do what they say they will.
Remember when things just worked?

Mavericks 10.9.1 Upgrade = Audio issue (lost 5.1 through HDMI)

Hello guys and gals,
I've Macbook pro 15" retina connected as follow
Macbook Pro -> Sony HT -> LG LED TV (55LA7400)
The connection is made via HDMI port. Everything was working fine, no issue when I was using previous OS. Apps such as XBMC, etc was able to output 5.1 fine.
I just upgraded to 10.9.1 and experience Audio issue.
With TV OFF: I was able to see the 5.1 Selection via Audio Midi Setup. Using the built in test feature, was able to check all 6 speakers fine.
However, as soon as I turn on the TV, Macbook screen flickers (as usual when ie tries to recognize the TV and enable Video out) I can only select 2CH via the setup.
This apparently, wasn't the issue prior to the upgrade.
Please advise,
Thanks

I should have said - I tried that earlier but I just get:
'This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.'
My 17 inch Macbook Pro is pretty old (2009) and I took it over from my son 3 years ago so I wasn't involved with the initial installation.
Thanks.

Audio issues after upgrading to OS X 10.10 (Yosemite)

Hello,
I have been facing audio issues after upgrading to OS X 10.10
- No sound in VLC
- Re-booting with Option-Command-P-R did not work
- System sounds are fine
- Quicktime Player works just fine
I tried:
- Plugging in earphones while video was playing on VLC
- F10/F11/F12 while video was playing on VLC
- Re-boot with Option-Command-P-R keys (found on a thread elsewhere)
- Played something in Garage Band (found on a thread elsewhere) and restarted VLC
None of the above solved the issue
Any one else facing similar issue with VLC on 10.10?
How did you manage to fix this?
I am running VLC 2.1.5 btw.
Thanks in advance!

Shockwave says at the present moment not to be compatible with OS X 10.9 Mavericks.
Youtube, QuickTime, all play with no sound at all.

Airplay audio from Apple TV via Express and Video to TV

All:
I am hoping to play video to TV via HDMI and at the same time use the Airport Express connected to better speakers to play the audio via airplay.
Not using the optical out for audio as my speaker system does not have the optical input. I only wish the new apple tv 3 rumored to be out next week has one more audio output. In the mean time i was hoping apple tv could do the simultaneous airplay audio through airport express.
Did anyone try this?
Thanks

I have the same question, and have not found any way to mirror the audio portion of AppleTV video to Airplay speakers on my network.
But if your amp and speakers are close to the TV, you don't need to use the optical port. You could either use and HDMI splitter, or use the audio out on the TV to pass the audio to the amp/speakers.
NOTE: Latency may be one of the reasons Apple doesn't want to attempt this—the audio not syncing with the video... This weekend I am going to try using two third-party products, AirFoil and/or AirParrot, to see if I can stream video to the ATV and send the audio to other speakers. AirFoil has a video player built in that they say addresses the latency issue.

HT201777 WHAT IS CAUSING THE NO AUDIO ISSUE ON APPLE TV?????

I work at a school. Every single classroom has an apple TV device connected to all projectors.
Staff constantly have issues where they are seeing visual but NO SOUND.
We created an Airplay Audio Fix in which they can install! (takes about 10 seconds) this disconnects them from the ATV.
Once they connect back up as per normal and use audio the audio comes back instantly.
We are unsure of what is causing the NO SOUND issue.
We know how to fix it otherwise (powering off ATV, unplugging the cables etc... OR OUR AIRPLAY FIX which saves us a lot of time from running from classroom to classroom.
DOES ANYONE KNOW WHAT IS CAUSING THE NO AUDIO ISSUE? I HAVE COME TO A CONCLUSION THAT IT MAY BE BECAUSE STAFF ARE NOT DISCONNECTING FROM THE ATV BEFORE THEY LEAVE THE CLASSROOM I.E. CLOSING THE LAPTOP LID, WALKING AWAY FROM THE CLASSROOM VIA THE IPAD ETC..
THIS MAY NOT BE THE CASE AND AM WONDERING IF ANYONE KNOW WHY THE ISSUE OCCURS. I DON'T NEED TO KNOW HOW TO FIX AND WE HAVE A SIMPLE FIX BUT JUST THE CAUSE OF THE PROBLEM.
ANY INFORMATION WOULD BE HIGHLY APPRECIATED.
THANKS FOR ANY SUPPORT.

Could be network bandwidth issue transiently if Macbook makes loads of wi-fi accesses when starting.
Could be wireless router transiently becoming unresponsive to AppleTv while it negotiates with the new device.
Could be the MacBook finding AppleTV and some communication between them taking priority on the AppleTV such that AppleTV can't handle the music playback too - it should be designed to be resilient to this sort of thing, but it isn't a very powerful device and some hiccups i think are due to it's hardware not coping, just like a computer becoming transiently unresponsive if CPU hogged by some process.
If you are opening iTunes on Macbook, try unchecking 'Look for AppleTVs' in Preferences - I seem to recall a few people saying this helped a similar issue, and it would imply that this prevented some interaction between itunes and AppleTV that stopped other functions transiently.

AirPlay Audio Cuts in and Out

I have had major issues in the past six months with the audio from my AirPlay where there used to be none. For a long while I used an elaborate setup from my 2nd gen AppleTV, to a optical audio out to a quarter inch converter to an AudioEngine wireless dongle to my receiver with flawless results between 2013 and late 2014. When problems started occuring I naturally figured it was the wi-fi network, I did some serious reconfiguring to get as strong and clean of a wi-fi signal as possible, still had the issues. I finally decided to simplify the whole setup to an AirPlay compatible Denon AVR-x1000 stereo that hardwires to my wireless router. All was good for a week, now its worse than ever, even resetting the internet and the router will not seem to get the AirPlay from cutting in and out. I have an iPad, an iPhone 5 and a Macbook Pro, and an AppleTV all connecting to the receiver. All have the same cut in and out problem that existed before the receiver and after. It seems every update makes things less stable not more. Is there someone who can help walk me through a fix or just tell me AirPlay no longer works so I can stop trying?
Please help!!!
Here is my setup -
Macbook Pro 15-inch, Mid 2012 - 2.6 GHz Intel Core i7, 8GB RAM Running OS X Yosemite 10.10.3 connected by Wi-Fi
Denon AVR-X1000 AirPlay enable receiver connected directly to router via ethernet
Netgear Dualband Wireless-N Router WNDR3700 - 2.4GHZ Channel has a 92% Signal and the 5Ghz has 85%
Internet Connection is fast and consistent 72MBps Down 10 Up
2nd Gen AppleTV connected via Wi-Fi
iPhone 5 iOS 8.3
2nd Gen iPad running iOS 8.2
I have shut off bluetooth on anything that has it to avoid interference. The video of the appleTV works just fine and the Airplay Icon is consistently available, this is an AUDIO issue.
***There is another 2nd Gen Apple TV in a separate room (weaker signals all around) connected to the same network that works flawlessly streaming audio and video from any device.***

Hello Mikeh42,
Thanks for using Apple Support Communities.
To troubleshoot issues with AirPlay please follow the steps listed in the article linked to below.
Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch
Take care,
Alex H.

Airplay audio only iMac Intel Core 2 Duo 3.06 GHz

I have been researching this question.....
I have a iMac Intel Core 2 Duo 3.06 GHz running OS 10.6. I have not yet purchased an Apple TV but want to know if it is worth it.
I am not going to try to do any video via the iMac and the Apple TV - yes I realize I have hardware limitations.
I only want to stream audio from iTunes. I figure I can try AirParrot and stay with OS 10.6 while adding the AppleTV.
Or upgrade to OS 10.8 (and hope my other software works). Then, if I understand correctly, AirPlay audio will work on my ancient Mac. Correct?
I guess I could do this via AirPort Express, but if I am going to spend $100, I might as well get the benefits of AppleTV.
Anyone have any other suggestions?

airparrot is an alt to airplay mirror
airplay mirror is cloning what you see and hear on the mac to the tv over the appletv
airplay audio is using airport express and appletv as remote speakers one can use multiple at the same time
I have an appletv 1g the old alu one and an airport express so under my airplay icon right of the volume bar in the top of itunes 11.1.1 I have the options
computer
appletv
airport express
if you don't have the icon looks like this
http://cdn.cultofmac.com/wp-content/uploads/2012/11/itunes11airplaymultiplecontr ol1.jpg
then maybe your itunes is too old
or the appletv is not present on the same subnetwork as the computer some routers keep 5Ghz and 2.4Ghz and ethernet on seperate networks and one have to bridge them
sometimes if my appletv don't want to show up on the list I can get it to by on the appletv starting a song and then stopping it again
my imac is 21.5" mid2011
and it also works fine with wifes macbook pro 13" from 2009 or something along those lines

Airplay audio stutters from Yosemite, video remains unusable.

I've come across numerous other threads describing this issue but none seems to have a resolution other than "wait until Apple fixes it via update", so I decided to make a post and see if I could find some newer answers since it's been a while.
Upon updating my macbook pro to Yosemite back in when it was released, Airplay audio from my MacBook to my Apple TV 3rd Gen stutters for about 30 seconds after beginning Airplay and intermittently thereafter. With Mavericks, everything worked perfectly and nothing has changed hardware-wise since then, which handily implies that Yosemite is to blame. Still, I have wiped and restored both my macbook and the Apple TV (via usb), and even my router (Airport Extreme ac) in my efforts to troubleshoot with no luck. Wifi conditions are maybe 8 feet with direct line of sight and I've tried both 2.4 and 5 GHz spectra. Video airplay functions after a fashion but has a continuous stutter that makes it practically unusable. Note that this issue also affects my partner's MBP but both of our iPhone 6's continue to function perfectly. The Apple TV is connected to the Airport via ethernet cable.
Other solutions I have come across include disabling bluetooth on the mac, but this solution is untenable as it breaks the functionality of Continuity features which I have come to depend on and also doesn't seem to work for everyone, and several terminal commands which alter the behavior of bluetooth on my system which ultimately have the same adverse side effects as simply disabling it.
I am seriously lamenting this broken airplay functionality and, since it was a key motivator in my use of the Apple TV product, am strongly considering something different. Am I pretty much just out of luck here?
Brendon
Apple TV 3rd Gen
Retina MacBook Pro 15 inch, early 2013
All software current.
Edited to note that the Apple TV was connected via ethernet.

Completely random fix that worked for me - was driving me nuts and like you tried every other suggestion.
I was certain issue was post iMac Beta upgrade to 10.10.3 - reverted back to 10.10.2 and still there - did all the Blue Tooth, router suggestions blah blah blah
Changed to wired network, still there.
I then factory reset Apple TV - while not connected to the network - problem was not present - just playing around in Apple TV basics no issues - happily confirmed not the Apple TV.
Removed wired network, re-added wifi network, de-authorised my computer and then re-authorised and everything has since worked - just watched an hour long show and no issue.
Doing a little jig of joy - off work today sick so wanted the bloody Apple TV working Fingers crossed it works for you.

My Ipad 2 external speakers does not work and headphones has popping sound. This all occured at the same time as my Iphone and Ipod headphones only played mono (no, the "mono" option is not on). How can there be audio issue for all these devices?

My IPad 2 external speaker does not work and the original headphones have popping sound when used. This all occurred at the same time as my IPhone and IPod headphones only plays mono (and no, the "mono" option is not on) with the original headphones, as well as, other headphones tested. How can there be audio issue for all these devices at the same time?
As you may have noted from the list of Apple devices I own, I believed in the Apple and the products it was producing; but it is hard to believe from my experience and the other voices within the Apple Community that we are all experiencing the same hardware issues. Especially since I recently, I upgraded to an IPhone 4g (no, my faith in IPhone 5 series is very little) and is experiencing the same audio problem as described above. So now, I am off to the Apple store again to be told that it’s a hardware problem on new IPhone. Really? Apple, what happen to the pride in the product you were producing?

Everyone does things a little differently. I love to "jam " along with iTunes ( or old Lp's) . Always have. That's where/how I've learned to play .
I'm sure leonieDF is giving a proper way to jam along on a keyboard with an iTune. He blows my mind all the time with what he knows. Nuff respects to him !
What I do is make a GB project I call "Jam With". I'll make several new tracks that are blank. Just has a few instruments named in the blank tracks. You can change those per song ...
Because I'm not concerned about changing the pitch / key.... of the iTune or the tempo ... I can simply play along with it.
Peace,
P. Dreadie

My iPhone 5 is suddenly having audio issues through the headphone jack.

So this is a strange situation, and I'll try to explain in depth so that someone might be able to suggest a solution. As reference, I have an iPhone 5 that I purchased in late-February. I've had every other model of iPhone except for the first iPhone, so I am pretty familiar with the device. I used to be on AT&T, and switched to Verizon when I upgraded to the iPhone 5.
Two days ago, I was on a six hour road-trip, and I'd been playing my music like normal through my car's auxillary cable. After stopping for lunch, I went to plug my music again, but once the music started to play, I realized that only the drums were playing at normal levels while the vocals were very, very soft. I switched through a few different songs, and realized that all the songs were being played at different levels; sometimes the backup vocals were normal levels while the instrumentation and lead vocals were quiet, or vice versa. I decided to plug my iPhone in to charge, and when I did this, the audio levels were all normal. However, the iPhone was NOT charging. I removed the charger, and the audio went back to being weak and distorted. I went back and forth at this for a bit, trying to figure out what was going on.
Since then and after some testing, I realize that my iPhone will now only charge anywhere EXCEPT in the car charger (I simply use my USB cable that came with my iPhone and plug it into the power adapter I have in the car). This morning, I tested the audio in my home speaker system, and I had the same audio issues. Only half the song's tracks would be at normal audio levels, while the other half would be at a very quiet, almost nonexistent level. I tried plugging my charger into the phone to see if that'd make a difference, but instead of the audio going back to normal like it does in the car, the music stopped and there was just crackling and very noisy distortion sounds.
I'm super confused and not sure what to do. This has never happened to me with any of my iPhones. I am updating my software right now, and am hoping that that may help somehow. Otherwise, I'm at a loss. Any suggestions as to what I should do would be greatly appreciated!

Do the new iMacs have digital audio out through the headphone jack?
Yes.
http://support.apple.com/kb/SP576

HP Slate 21 audio issue after KitKat update and reset

I have upgraded my HP Slate 21 from JB to KK. Now the sound quality is very bad!
I came directly from xxx.11 kernel and made factory reset but didn't get a good result. Please how can I fix this tremendous issue?

Hey @PauloTxR ,
Welcome to the HP forums.
I understand you're experiencing issues with sound quality on your Slate 21 PC.
Please review the following thread: HP Slate 21 Kit Kat OTA Update Fix for Audio Quality and LAN Connectivity.
This fix will resolve audio issues of a software nature resulting in the KitKat update. If your issue persists after applying the specific update mentioned in this thread and have done a factory reset, the issue is likely hardware related and not the result of the KitKat update.
If you have done the above and continue to have problems please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the following link to get the support number for your region: Phone Assist Worldwide.
Thanks.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Windows 8.1 audio issues on t530

Hi there,
after 8.1 windows upgrade, I started having sound issues:
- not able to run offline audtio/video files with error saying that other program is using my audio hardware atm
or
- no sound at all
in order to get it fixed, im using cmd commands: net stop audiosrv and net start audiosrv
it temporarily fixes my issue, though it happens at least couple times a day and I would like to get rid of thiss issue for good, any ideas what might help?

Hi
Your notebook belongs to the PSPLFA series. This series was released in Australian
The same notebook series PSPLFE is available in Europe.
On the Toshiba EU driver page you will find all Win 8.1 update drivers
http://www.toshiba.eu/innovation/download_drivers_bios.jsp?service=EU
_Importnat:_ the Win 8.1 drivers have to be installed in the right order!
Check the installation instruction which is available in the driver list too and follow exact this order!

New Mac Mini sends airplay audio but does not receive it

I just purchased and set up two new Mac Minis with Mountain Lion. Previous to this, using Lion and even Leopard, I could send Airplay audio to any of my desktop machines. Further, my iOS devices could send audio to my Macs running Snow Leopard and Lion. The new machines do not receive airplay audio from anything. They can send to the other devices, but not to themselves. Had I upgraded all of desktop machines to 10.8, I wouldn't be able to send audio anywhere.
Why is this?

From what I'm reading, airplay is only for streaming to your tv. I have apple tv and have never been able to stream from one device to another; only from device to tv.
Can you link to an apple document saying it's supposed to work computer to computer? Are you sure you weren't using home sharing in itunes?

AppleTV Upgrade 7.0 AirPlay Audio Issue

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