AppleTV - Video Format Not Recognized

I know this question is out there, but I can't find the answer that helps.   I have one of the Apple TVs that you sync to, not stream, and I've downloaded a bunch of digital workouts that I purchased online.  I've never had a problem playing them before and now I'm getting the message that the format is not recognized on some of them.   They're all the very same format (Mpeg-4).    I've tried rebooting, resyncing, deleting them and adding them again.... I just don't get it!   All of my software is up-to-date too.  
It's REALLY ticking me off!   These workouts weren't cheap, so I'm quite displeased that I can't use them.

Welcome to the Apple Community.
What resolution and frame rate are these videos, where did you purchase them from.

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