AppleTV will not update. for 12 hours my product has been stuck on step 1 "preparing update"

For the last 12 hours ive been stuck on step 1 of the update.  I know you are not supposed to unplug the product during update, but i have no patience and after 12 hours i did unplug and attempted a restore.  However before it shut down it started the update and now back to where i started, even before the restore could happen.   HELP!!!!! Please

Hello Tnsooner,
Thanks for using Apple Support Communities.
To troubleshoot issues with updating an iPhone please follow the steps in the article linked to below.
If you can't update or restore your iPhone, iPad, or iPod touch
Take care,
Alex H.

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