AppleTV won't play movie trailers...

As per the subject, if I try viewing trailers from the rent or buy sections on Apple TV they play fine, but if I go to the movie trailers section and try to view the trailer for Avatar for example I get an error about the file type not being recognised, I know there's a similar problem on the Quick area of the forums but thought I'd mention it here too.

I phoned Applecare about this issue on Saturday (after wasting a morning resetting, then re-resetting ATV and iTunes). The guy told me that they'd had lots of calls about the streaming trailers issue, so he assumed that it was a "technical problem with the streaming servers, but we have no engineers available to look at it right now".
It's now Monday, and I still can't stream the trailers, so I assume they're having real problems.
Pity they can't send a message to ATV owners that explains that they're having problems, but are working on the case. That would have saved hours of frustration trying to figure out what's wrong.
Bob.

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