AppleTV won't sync nor stream

In the past two days, my AppleTV has stopped syncing and streaming. It keeps mentioning opening port 3689 on the firewall - which i did and that didn't help.
I've finally disabled all firewalls....still won't connect. PLEASE HELP!!
I've even restored the AppleTV. I was running itunes v7.5 but rolled back to v7.4.
For an FYI, only thing new added to system is iPhone.....makes no sense to me....

Hi - suggest you review your sync options for music into Apple TV in iTunes. It's possible to set a range of options from all your library to a single artist, most recent etc. You'll need to see AppleTV as a device, click on that and select the music tab.

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HT1143 1st Generation AppleTV no longer syncs only streams

I still use a 1st generation appleTV in my son's playroom. We also use it for travelling to places that does not have internet access, so it is imperitive that we have movies on the hard drive and not streaming. Within the last few months we have lost the ability to sync movies, music etc. It shows up in our iTunes but as streaming only without the ability to change anything within iTunes. There is a tab in Tunes that will allow us to "share" photos from iphoto, but no movies tab and no guage showing hard drive space used.
It must have something to do with the latest software update? Is my appleTV with 160gb hard drive incompatible now?
We have recently updated the appleTV software (up to date) and have the new iTunes 11.1 and are running OSX 10.8.5 on our computer.
I found a slight workaround that I can use, but is time consuming. On my appleTV, I search for the movie I want to "buy" in the itunes store (that I have already purchased), and it tells me that I have already purchased the movie and then proceeds to download it to the appleTV. BUT It is so much easier to just sync!
Any help would be appreciated. I have a hard time believing that apple would just remove software functionality / compatibility of the 1st gen appleTV, even though it is old.....

Thanks for the great tips.
I do have a question I hope you can answer. When I turned on "Sync" between my 1st Gen AppleTV I lose "Streaming". When I turn on "Streaming" I lose "Sync". Do you know if the AppleTV is only able to do one or the other and not both?
I did a search on Apple in this article:
iTunes 11 for Mac: Play items in your iTunes library using Apple TV (1st generation)
and I found the following note:
If your Apple TV (1st generation) is synced with an iTunes library, it’s already set up for streaming. (When Apple TV is synced, it appears in the Devices pop-up menu near the top of the iTunes window.)
From the note above, I would guess that the AppleTV can function with both Sync and Stream at the same time but I can't seam to get it to work like that.
Any tips would be greatly appreciated.

Apple TV Won't Sync or Stream

Hi,
I'm having problems syncing or streaming to Apple TV from my new iMac. Once the setup number has been entered into iTunes to start streaming nothing happens. Every time you press sync, the button goes gray for a second and then goes back to normal.
I have just tried syncing the Apple TV to my MacBook Pro to see if the problem was with my Airport Extreme but that worked fine.
Both Macs have the same firewall settings: 'Allow All Incoming Connections', but one works, one doesn't.
Does anybody know how to fix this? Is there a setting on the iMac that I have overlooked that might be the cause of this?
It is strange how Apple TV shows up fine in iTunes but it cannot sync!
I have tried the usual things like restoring Apple TV, repairing permissions etc.. and the iMac networks wirelessly with the MacBook Pro fine.
Any help much appreciated! Thanks

Review this article, it will answer your questions:
http://support.apple.com/kb/HT1143
If Apple TV shows up in the device list, in iTunes, then you don't have to do the connection thing again. Likely, you are not understanding the difference between "pairing" & "sharing".
You can only "pair" with one computer at a time (which syncs the Apple TV and computer- and options then show up for this in iTunes, when you click on the Apple TV)
You likely, have set up that particular computer to "share", that means you can only stream from that computer. If you turn on your laptop, and open iTunes, then go to your Apple TV, you will see a new option pops up, called "shared movies" & "shared Tv shows"... this is all being streamed from the laptop, if you are sharing (of course, computer has to be on & iTunes has to be open).
Everything from the "My Movies" & "My TV shows" is content from the computer that is "Paired"- likely your iMac, in this case.
Syncing and streaming are two completely different things, handled very differently in iTunes & on the Apple TV.
You can only "Pair" or sync one library at a time, where you can add or "share" up to an additional five libraries.
Hope that helps...

Apple TV won't sync or stream from iTunes

Ok, I've seen numerous threads with numerous fixes for syncing issues. I just bought this unit,lightly used. It setup fine, it sees my wireless network and does show up in iTunes 8.1. It just gives me the old firewall 3689 apple tv not responding crap and doesn't sync or stream iTunes. I've tried all the fixes I seen listed; I've even tried turning off my firewall (Doorstop) and turning off the security in my wireless network. nothing has worked at all. What is going on with this Apple? I love the ability to download TV and movies and really love the quality and concept but I want to be able to stream and/or sync content from my iTunes as well. Anyone have any other solutions? I have the latest software updates in Leopard and iTunes, etc. Thanks. Jon

I believe so. Under Settings on the Apple TV I cancelled my computer and then readded it with a new passcode. It recognized the Apple TV in my iTunes right away and it says 'when you click ok it will automatically sync' but nothing happens.

Appletv won't sync with itunes

I have synched my AppleTV with my iMac, and chosen which photo albums to sync to it using iTunes. But none of it shows up. The AppleTV says "there are no photos on your AppleTV" even though the boxes are checked on iTunes.

do you have the alu 1g appletv?
because it's the only one which support sync as it have a harddisk
the later black plastic appletv only support streaming as in getting the photos from the
computer running itunes

First. Gen appletv won't sync with my computer. Since I upgraded to loin

Since I upgraded to lion my first gen apple tv will not always snyc with iTunes on my computer

I actually have the same problem !
Itunes just says sync and my Apple TV screen says sync.
But nothing moves.
I checked that the wifi or even lan has no movements on data sending or receiving.
Please come up with a idea, workaround or fix this bug.

Movies converted for AppleTV won't sync to 2nd gen iPod touch with iTunes 8

I have about 40 movies that I converted to "Apple TV" format with Quicktime Pro. They all play fine on my Apple TV. But only one of them will sync with my new 2nd gen iPod touch... and that one was converted by someone else for me to Apple TV with iSquint!
iTunes tells me the remaining videos cannot be played on this iPod. ***? They play in iTunes, they play on the Apple TV... what's the difference with the iPod?
So now I'm having to completely reconvert all my movies to iPod format with the function in iTunes 8 "Create iPod or iPhone version" but this is PAINFULLY SLOW!!! One video on my brand new 3.06Ghz iMac Intel Core 2 Duo took FOUR HOURS
Anyone else having this problem? Anyone else find a faster way to fix it???
HELP!!

It just does.
You can do it quicker using other tools.
For instance I have a hardware device called Turbo.264 which shifts the conversion off the computer and is much quicker.
You can read all about it here :-
http://www.elgato.com/elgato/int/mainmenu/products/Accessories/Turbo264/product1 .en.html
Ian

Sync and stream from the same library?

Hello,
Prior to upgrading to ATV2, I was able to access 'unchecked' items in my iTunes library from my ATV. This is the iTunes library that I am also syncing from.
This allowed me to stream items that I didn't want to sync.
I would do this by going to the 'sources' option and directly selecting my Mac Based iTunes library, rather than the ATV library.
With the new update, can you still stream unchecked items from the same iTunes library that you are syncing too?
If so how?
If not, I think this is a major let down???
Any help much appreciated.
FH

Depends on what you mean by unchecked.
If you don't check items in the sync options window (from device list) they won't get synced, but they will get streamed provided the item is checked alongside it's title in the main library window. If an item isn't checked alongside it's title in the main library window then it won't sync or stream.
All synced and streamed content from the same library now appears in a single list on the tv, namely 'my movies, my tv shows etc'. Only content from a secondary (streaming only) library will appear in a separate list on the tv, namely 'shared libraries'.

I replaced my HD in my iMac, now my Apple TV (1 gen) won't sync with iTunes, I turned on sharing on iTunes now iTunes wants to stream everything to my Apple TV. I can not longer manually run sync in iTunes?

I replaced my HD in my iMac, now my Apple TV (gen 1) won't sync with iTunes, it does not even show up in the device section of iTunes. I turned on sharing in iTunes now my Apple TV shows up in iTunes device section and when I click on it iTunes shows me a streaming sync page as if my Apple TV were a gen 2 unit. ITunes wants to stream everything to my Apple TV. I no longer can manually sync my iTunes with my Apple TV. In the Apple TV menu when I select computers Apple TV shows me my old hard drive with a lock next to it, when I click on it I get a warning that if I continue I will erase the entire Apple TV. Do I need to erase the AppleTV and start from an emty Apple TV HD?

you have to go to your atv's settings and remove the sync setup with the in the atvs eyes "old" computer
before you can add the "new" computer as a sync computer
an atv can only be set to sync with 1 and it don't know the "old" computer is not just off

Multiple AppleTV's- syncing and streaming and combining....

Multifold question... I have 11 APple TV's running at our ...etate. Don't aski- But it is actually a VERY cost effective way for guest rooms and other functions to have access to TV/Movies Music etc. What i do NOW is i have one machine on the netwrok as a straming server...i use it's itunes account to buy movies etc - and all other ATV's are conected to it's stream. Each of the ATV's howver have also had content purchased on DOWNLOADE on to THEM as well... and never been sync'd BACK to any other place. SO alot of uncentralized (and unprotected) content I have bought. So a FEW quyestions... 1) Does the central STREAMING "server" need to be "active? Meaning, Say I sign in to the machine, run iTunes as say "local" then use the "multiuser" feature to flip over to my other normal login, will the ATV's lose streaming... IF so , 2) would, say, a dedicated headless mac-mini suffice - logged in as a "Jukebox" dedicated user with iTunes running all the time... THEN 3) how can I get all the content BACK off each of the apple tv's safely? When I look to try to sync them it seems to want to wipe out everything and replace all the content on the AppleTV with what is on the iTunes I am syncing from!

Having done some back of a beer mat calculations, I would suggest the following:
Research has shown that you can sync almost an unlimited number of devices to one instance of iTunes. However, for purchased content, you can only use this content on 5 devices. From itunes Terms and conditions:
*(iii) You shall be authorized to use the Products on five Apple-authorized devices at any time, except in the case of Movie Rentals, as described below.*
http://www.apple.com/legal/itunes/us/terms.html#SERVICE
This is a shame, in your case, as it means you'd have to run three mac minis as content servers for purchased content. However, I'm not sure how this would work in principle. You may be able to use 3 mac minis with the same itunes credentials, and sync your 11 appleTVs to these 3 minis. You may need to experiment here.
However, it would mean that content purchased on an appleTV would be shared with at least 4 other appleTVs. It also means that you could, say, every hour, invoke a sync of all appleTVs on your network, keeping the content in sync.
So, what about all of this content: You could use your existing server as a content store, that the mac minis point to. However, if you were using itunes to sync content rather than stream, you may need to go through a consolidation routine to pick up content stored on each different mac mini. This could be done using automator quite easily (I've just had a quick look, and it' possible to search for files cerated today, for example, and then import these into itunes).
It's not the most graceful of solutions. I'd speak to apple personally, and get them to clarify how many appleTV's can sync with one instance of itunes. There is a product ( http://www.paratsolutions.com/parasync.html ) that allows for multiple ipods on one itunes

Hi, my ipad 2 won't charge nor sync but it can be charge when it totally drain. please help..

hi, my ipad 2 won't charge nor sync but it can be charge when it totally drain. please help..

Hello Thisbemadi,
Thanks for using Apple Support Communities.
Please ensure you are charging your iPad with the Apple cable and power adapter that came with the device. If the issue persists, reset your iPad to its factory settings and try charging again.
iPad: Charging the battery
Use iTunes to restore your iOS device to factory settings
Take care,
Alex H.

Itunes is unable to locate my appletv and my iphone won't sync

Ever since I upgraded to ios5 and itunes 10.5 I am having trouble. First I got a message about being unable to remove an older version of Bonjour which I still have not resolved. Now when I open iTunes I get a message that it is connecting to the iTunes store and Genius keeps spinning. After many re-starts and launching iTunes I was finally able to turn off Genius. Now iTunes does not see my Apple TV and won't sync it.

am no longer able to preview devices on the right side of I-tunes
When connected to you computer, the iPhone should show under Devices on the left side of the iTunes window in the source list.
iOS: Device not recognized in iTunes for Windows

My photo stream won't sync with my devices to my lap top. iCloud is turned on on everything. Have the latest os

The icloud on my Mac Book Pro won't sync photos from my devices (iPhone and iPad) using photostream. The devices sync to each other just not the lap top. Everything is turned on in settings..iCloud and photostream.

You need to go in to iPhoto on your MacBook Pro and turn on photostream in the Settings/Preferences of iPhoto.

Where the heck is the AppleTV 2 instructions for sync and stream?

I can't find any info on sync and stream in Apple TV's setup manual and there's no manual for How to Use. Can someone point me to the right link?

There's not alot of info for sync and stream. Pointer the ATV to a Mac initially produces the sync(user can sync only one itunes library). It streams also as long as the files are in the itunes library and the itunes program is open(can be minimized) and the Mac is not sleeping. Up to five other Macs can stream but not sync. You can tell that feature by the amount of tabs available in the ATV column of itunes.

Is it possible to sync AND stream from the same iTunes library?

Hi,
I am having trouble in setting up sync AND stream from the same iTunes library.
Config :
Mac OS - Latest update 5/6/09
iTunes - Latest update 5/6/09
Apple TV - Latest update 5/6/09
I am able to either sync OR Stream from my iTunes library but not sync AND stream from the same iTunes library
Let's say i want to sync :
Go to Apple TV > Settings > computer
Add Library (Not shared for Syncing)
Enter passcode in iTunes and select the items to sync
After sync is complete
You can see photo, music & video in My Photos, My Music & My Videos.
Let's say now my Apple TV is full
So like to stream some other content
Now
Go to Apple TV > Settings > computer
Add SHARED Library
Passcode is shown in apple TV but not able to Enter it in iTunes (click to set link is not there next to Apple TV item under devices)
To get that you have to right click the apple tv from the devices and select don't sync.
You will get a message saying that all content in apple TV will get deleted.
If you say yes then only the passcode screen for streaming is presented.
So i am not able to sync AND stream from the same iTunes library.
Any idea?

macanandapple wrote:
1. The checkbox for "show only synced content" should be unchecked
yes
2. No need to Add Shared Library
correct
3. After syncing is complete as per the steps said before, if i have to see a synced content i go to My Movies for streamed content i have to go to Shared Movies?
no... both synced and streamed content show up all together. there is no way to tell what content is synced or streamed when looking at it on the appletv. it is seemless as in there is no difference in how it is presented.
you also need to make sure you are using "custom sync" rather than "automatic sync", as you can't select the "show only synced content" box when using "automatic sync".

AppleTV won't sync nor stream

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