Appleworks 6.4 printing probs

Sorry this is long, but the following probs have arisen at home & at work since updating to 10.4.4 & a/wx 6.4:
Many of my previous template documents now only print in a sort of dark grey, although they are black on-screen, and those created since updating print fine.
Printing in general:
1 Printing collated [ie pages in reverse order] is the only outcome, whether it's selected or not.
2 First printing after opening Appleworx is fine, but subsequently one can only print 1 copy at a time, and only 'all pages' - the radio buttons and number boxes do not respond.
We use canon printers, but so does the 'puter with 10.3 and a/wx 6.2.2, with no probs. There isn't a driver update, and I've tried reinstalling printer & a/wx

since updating to 10.4.4 &
a/wx 6.4:
In addition to Barbara's (and Peggy's) suggestions, have you Fixed Permissions since the update? Use the Disk utility application (in Utilities in your Applications folder) the fix permissions after any software installation or update.
Regards,
Barry
BTW, "collate" isn't "reverse order", it's 'print each set of pages as a separate set' as opposed to 'print all copies of page 1, then all copies of page 2...'
B

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    Path: /Applications/Microsoft Office 2004/Microsoft Word
    Identifier: com.microsoft.Word
    Version: 080429 (11.5.0)
    Code Type: PPC (Translated)
    Parent Process: launchd [181]
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    Exception Codes: KERNINVALIDADDRESS at 0x000000006fd8d8a9
    Crashed Thread: 0
    Thread 0 Crashed:
    0 translate 0xb80bcd58 0xb8000000 + 773464
    1 translate 0xb80b7007 0xb8000000 + 749575
    2 translate 0xb80d49c0 0xb8000000 + 870848
    3 translate 0xb813d75f spinlockwrapper + 4259
    Thread 1:
    0 ??? 0x800bc1c6 0 + 2148254150
    1 ??? 0x800c39bc 0 + 2148284860
    2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
    3 ??? 0x800ed095 0 + 2148454549
    4 ??? 0x800ecf52 0 + 2148454226
    Thread 2:
    0 translate 0xb81529ef spinlockwrapper + 90931
    1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
    2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
    3 translate 0xb80bdb8b 0xb8000000 + 777099
    4 translate 0xb80b7007 0xb8000000 + 749575
    5 translate 0xb80d49c0 0xb8000000 + 870848
    6 translate 0xb813d75f spinlockwrapper + 4259
    Thread 3:
    0 translate 0xb8152b6b spinlockwrapper + 91311
    1 translate 0xb817b608 CallPPCFunctionAtAddressInt + 137124
    2 translate 0xb80bdb8b 0xb8000000 + 777099
    3 translate 0xb80b7007 0xb8000000 + 749575
    4 translate 0xb80d49c0 0xb8000000 + 870848
    5 translate 0xb813ce79 spinlockwrapper + 1981
    Thread 4:
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    1 translate 0xb817b31e CallPPCFunctionAtAddressInt + 136378
    2 translate 0xb80bdb8b 0xb8000000 + 777099
    3 translate 0xb80b7007 0xb8000000 + 749575
    4 translate 0xb80d49c0 0xb8000000 + 870848
    5 translate 0xb813ce79 spinlockwrapper + 1981
    Thread 5:
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    1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
    2 translate 0xb80bdb8b 0xb8000000 + 777099
    3 translate 0xb80b7007 0xb8000000 + 749575
    4 translate 0xb80d49c0 0xb8000000 + 870848
    5 translate 0xb813ce79 spinlockwrapper + 1981
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    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x6fd8d8a9
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    Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/Microsoft Office 2004/Microsoft Word
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    Thread 0: (0xb019ed38, 0xb8152c24)
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
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    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
    cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x00658af0 ctr: 0x94e1c530
    r00: 0x00000193 r01: 0xf0182c20 r02: 0x00000000 r03: 0x00000012
    r04: 0xf0182d18 r05: 0x00000098 r06: 0x00000000 r07: 0x00000000
    r08: 0x00000000 r09: 0x0020f250 r10: 0x000eb020 r11: 0x006c6124
    r12: 0x94e1c530 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
    r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
    r28: 0x00000000 r29: 0xf0182d18 r30: 0xf0182d04 r31: 0xf0182d04
    Thread 1: (0xb009a83c, 0xb81529ef)
    0x0082fe00: No symbol
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    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
    cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x94d93080 ctr: 0x94d8c150
    r00: 0xffffffe1 r01: 0xf0080d60 r02: 0x00000001 r03: 0xf0080e4c
    r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003403
    r08: 0x000003e8 r09: 0x00000000 r10: 0x000eb004 r11: 0xa08a3694
    r12: 0x94d8c150 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
    r24: 0xf0080e4c r25: 0x00000054 r26: 0x00003403 r27: 0x000003e8
    r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x006c6fb0
    Thread 2: Crashed (0xb7fff9d0, 0xb80bcd58)
    0x00abf800: No symbol
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    0x1a32c7b0: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : _Initialize + 144
    0x1a2300d8: No symbol
    0x1a2265e4: No symbol
    0x1a226a2c: No symbol
    0x1a225508: No symbol
    0x1a22409c: No symbol
    0x1a236da0: No symbol
    0x1a23bbb8: No symbol
    0x1a22d930: No symbol
    0x945c1e50: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print : _PMSessionPrintDialogMain + 240
    0x83a189e4: No symbol
    0x84561bbc: No symbol
    0x84560b18: No symbol
    0x8455dc58: No symbol
    0x844d3298: No symbol
    0x844d4260: No symbol
    0x8457a348: No symbol
    0x849e30a0: No symbol
    0x849e2fc8: No symbol
    0x84510dc0: No symbol
    0x84510cc8: No symbol
    0x8449a210: No symbol
    0x84499c44: No symbol
    0x84498fa0: No symbol
    0x839ce834: No symbol
    0x839cebcc: No symbol
    0x83a0961c: No symbol
    0x83a0954c: No symbol
    0x839fda6c: No symbol
    0x841b13c8: No symbol
    0x841b12cc: No symbol
    0x90594cac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
    0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
    0x905b0da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
    0x83a08da4: No symbol
    0x83b5f784: No symbol
    0x83b5f3bc: No symbol
    0x83b5ed7c: No symbol
    0x839fda38: No symbol
    0x841b13c8: No symbol
    0x841b12cc: No symbol
    0x90594cac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
    0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
    0x905b0da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
    0x905c4230: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1852
    0x90595100: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2596
    0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
    0x905b0da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
    0x90694838: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendTSMEvent + 196
    0x906d4384: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendUnicodeTextAEToUnicodeDoc + 960
    0x90692ec8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _TSMKeyEvent + 1004
    0x905e57a8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _TSMProcessRawKeyEvent + 1928
    0x90743054: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _HandleCompatibilityKeyEvent + 304
    0x905901d0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : HIApplication::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1640
    0x90594cac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
    0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
    0x90593c60: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTargetWithOptions + 56
    0x905c4178: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1668
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
    cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x1a37a6c0 ctr: 0x90f28e00
    r00: 0x6f2ce0a1 r01: 0xbfff9e50 r02: 0x1a333468 r03: 0x00abf800
    r04: 0xb1c1d3a1 r05: 0x00000001 r06: 0x6fd8d8a1 r07: 0x00000086
    r08: 0x00816e00 r09: 0x00816e00 r10: 0x90f08d08 r11: 0x8fc33c48
    r12: 0x90f28e00 r13: 0x1a1b2300 r14: 0x00000000 r15: 0x1a253de8
    r16: 0x1a1d7640 r17: 0x1a2564a4 r18: 0x1a2564a4 r19: 0x1a2564a4
    r20: 0xbfffa124 r21: 0x1a1c5270 r22: 0x1a2564a4 r23: 0x00000000
    r24: 0x1a1c75f0 r25: 0x1a165e30 r26: 0x1a3fa69c r27: 0x1a1e34e0
    r28: 0x00000000 r29: 0x1a1e34e0 r30: 0x00abf800 r31: 0x1a37a69c
    Thread 3: (0xb0220d64, 0xb8152863)
    0x90f32844: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
    0x842e2ca8: No symbol
    0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
    PPC Thread State
    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
    cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x90f32888 ctr: 0x94d8c1c0
    r00: 0xffffffda r01: 0xf0203d60 r02: 0x1a108600 r03: 0x00007703
    r04: 0x0000003c r05: 0x00000000 r06: 0x00000000 r07: 0xf0203c60
    r08: 0x00000010 r09: 0x000f4240 r10: 0xffffff9f r11: 0xa08a3a80
    r12: 0x94d8c1c0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
    r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
    r28: 0x00000000 r29: 0x0000ea60 r30: 0x00000000 r31: 0x90f32828
    Thread 4: (0xb011cd64, 0xb8152b6b)
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
    0x00658934: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _FWaitForConnection + 48
    0x84381bc4: No symbol
    0x842e2558: No symbol
    0x842e273c: No symbol
    0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
    0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
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    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
    cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x94e34788 ctr: 0x94e34774
    r00: 0x00000194 r01: 0xf01019d0 r02: 0x00000000 r03: 0x00000011
    r04: 0xf0101a68 r05: 0xf0101a60 r06: 0xf0101d40 r07: 0x00000004
    r08: 0x00000000 r09: 0x1a10c490 r10: 0x00000000 r11: 0x006c6110
    r12: 0x94e34774 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
    r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
    r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
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