AppleWorks going crazy and so am I!

I have little or no idea about the in's and out's of computers so when I checked for prior posts that had to do with my problem I found myself very confused. I am hoping someone will have pity on me and help me out...please?
I have AppleWorks 6 and all of a sudden it wouldn't let me open one of my files - giving the message that the file was damaged (I tried opening a new file and inserting it but didn't work). Then I started noticing that under "Starting Points" it would not respond when I would click on Templates or any of the other buttons but it would let me create new documents. I uninstalled and re installed it 3 times and now when I tried the templates would come up but when I clicked on banners...Appleworks closed all together. Now when I try to open AppleWorks back up ..it opens then closes. I have no tried to update it but the update says that it can't find it in the hard drive of the computer...I looked and it was there. I have no idea what to do. Any help please???

I've never used Windows XP, so I don't know where the Application Data folder would be. I think it is in a different place in Windows 2000 than Windows 98, but I'll have to wait until I go to work tomorrow to check. It is possible to search for a folder named "AppleWorks" in Win XP or, at least, a file named "AppleWorks Preferences"?
(This is very simple in any version of the Mac OS - sorry, I just had to do that I try not to know anymore about Windows than I have to. Although I'm still the one PC-users at work ask to solve PC problems.)
Peggy

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