Appleworks unexpectedly quits

Question

I have an updated imac G3 with 10.3.9 installed - the Appleworks updater always says that it needs the original US discs - I have used one of the many discs we have ( Australian ?).
The programme runs until you use the paint or draw tools then it quits.
I have nine macs in my office but this one is being used by my 80 year old mum who likes Clarisworks ( instead of MS office)
So she can uses Claris works in Classic mode and converts to Appleworks and OSX to print - extremely complicated for someone who has no computer skills as such, and frustrating for me when I have so many macs, and discs of appleworks and cant get this one to work. Please help !!!

Answer 1

Hi Roger
It seems you have the International English (Australian) edition of AppleWorks installed, but are trying to update it with the the US Updater.
You need to get the International English updater from the following web site:
<http://docs.info.apple.com/article.html?artnum=120213>.
If you're not sure whether you have the English/US or International English/Australian edition installed, you can download the "What AppleWorks Version?" AppleScript from my web site which will tell you what you have installed. NB The AppleScript only works in Mac OS X.
<http://dmgsoftware.com/applescript/index.html>
Given the crashes, I'd also suggest you delete AppleWorks preference files. See Peggy's User Tip describing how to do this. You can also download my shareware program Sidekick to do this - it has a 'free' feature to reset AppleWorks:
<http://discussions.apple.com/click.jspa?searchID=-1&messageID=607287>.
<http://dmgsoftware.com/sidekick/index.html>
Cheers.
Dale
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