Application Catalog Components are Critical... will not return to OK

I am trying to get the Site Status for both ACWP and ACWSP to go back to OK
I have cleared all logs and reset the counts but still show the same Critical Status.
Where else should I look?

Hi,
I found a similar case with yours. It fixed this issue by editing the database directly. This is not supported by Microsoft. You need to backup your databse or call Microsoft support before applying the steps below.
1. Stopped the SMSEXEC Service
2. Update dbo.summarizer_sitesystem set status = 0 , installationstate=3 where sitecode =’...’ and role = ‘...'
3. Started the SMSExec. This updated the installationstate value to 3
Best Regards,
Joyce
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are trying to better understand customer views on social support experience, so your participation in this
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Application Catalog Components are Critical... will not return to OK

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