Application disappeared after sync'ing iPhone to iTunes
I rarely sync my iPhone with iTunes. Tonight I plugged my phone in, and decided to sync apps with my mac b/c I had downloaded an app on my laptop that I wanted on the phone. I'm not sure what dialog I clicked on, but one of the 10 apps on my iPhone (which I purchased) wasn't synced to the Mac and has now disappeared from my iPhone.
It's a paid app, and so I don't know if I can simply download it again w/out being charged.
Ideas on what I should do?
Redownload it. There's no charge. See this kbase article:
http://support.apple.com/kb/HT2519
Similar Messages
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HT2513 one of my caledars disappeared after sync with iphone? where is it? How do I get it back?
one of my caledars disappeared after sync with iphone? where is it?
Generally your library will be in your music folder in an iTunes folder, more specifically a library.itl file. If it isn't there then for some reason it has disappeared and can be restored from the backup you make of your computer.
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Applications no-longer syncing from iPhone to iTunes
I've had an iPhone 4 since December 2010. Up until a couple of weeks ago it was syncing happily with iTunes and apps purchased/downloaded on the iPhone were transferring over to iTunes every time the phone was connected and a sync initiated. (although, sometimes multiple syncs would be required to make sure all apps transferred; but 'new' apps would appear in the library)
A couple of weeks ago this stopped. I plug the phone in, select "sync" or "transfer purchases from iPhone" -- the progress bar at the top shows "copying [app name]" and goes through the process for all my new apps. It tends to hang on the last one for 20-30 seconds, before moving onto the rest of the sync process.
After the "sync complete" message comes up, I check the library (and the file system) and none of the apps it said it was copying have been transferred. A re-sync or re-transfer of purchases shows it copying the same apps over again -- with the same result; nothing appearing in the library.
I have, therefore, taken to duplicating my downloads in iTunes; if an app is downloaded in iTunes it seems happy syncing that back to the phone (and recognising that the app on the phone is the same as the one in the library).
However, I'm now in a situation where a bunch of apps will not let me download them without re-purchasing. (i.e. I click on them in iTunes and get the "You WILL be charged for this purchase" message rather than the "you've already bought this, download it free")
Apps previously downloaded and in the library transfer back to the phone without problem. It's just that apps downloaded on the phone will not transfer.
I have de-authorised and re-authorised the computer. I have upgraded to the latest versions of the iOS and iTunes (at time of writing that's 4.3.1 and 10.2.1.1). I have cleared sync history. I've deleted and recreated backups. I've turned auto syncing off and on.
I have not tried the following:
1)uninstalling iTunes and re-installing it
2)syncing the phone with iTunes on a different computer
3)restoring factory settings on the iPhone (surely this would lose me all the applications, including the ones I'm being told I have to re-pay for)
4)deleting my iTunes library (I do have a backup, but, would it let me delete all the apps and then re-import them from my backup? That said, the backup is missing the apps that won't transfer)
With most of these, I've not tried it because "I fear I will lose everything"
As far as I can tell, these problems started occurring when I moved my iTunes library to a removable drive (I have a 180Gb hard drive on my laptop, and coming up to 60Gb of it was being used by iTunes - so I transferred this to a 500Gb removable drive that I make sure I plug in (and has the correct drive letter) prior to starting iTunes or any syncing process)
I've tried resetting the library location to the default -- it made no difference.
While I'm "okay with" buying apps on the computer and then transferring them, it isn't ideal -- or the easiest solution; plus it doesn't sort out the apps that are currently refusing to transfer and are prompting for a re-purchase.
My system is Windows Vista 32bit, 4Gb memory; 500Gb removable drive, 180Gb local hard-drive.
Any ideas? Thank you in advance.As no-one has anything to add (yet); I'll add that this morning I've updated the iOS version to 4.3.2 (which appeared as available over the weekend); currently I'm still unable to transfer purchases (this includes things that I'd previously purchased, transfered to the phone and updated). Additionally, the first few attempts to sync following the update gave me the "not enought space to sync apps" message -- this is dispite itunes reporting around 0.30GB to 0.70GB prior to the sync attempt, and around 1.5 GB following the failed "not enough space" sync. (Right now I'm running a sync again and it looks like iTunes is reporting a correct/realistic amount of space)
I've not heard anything back from anyone at apple (I flagged the stalling apps in the iTunes app store, which seemed to be the recommended thing to do for apps that were "previously purchased but not available freely to download"); and by the lack of responses here I'm getting the feeling I'm the only one with this problem.
If something simple like deauthorizing iTunes, uninstalling iTunes, rebooting, re-installing and reauthorizing iTunes would fix it (and wouldn't lose any of my music, apps or videos) then I'd be happy to do that. Again, if I could do a factory settings restore on the phone and have it fixed (and I could get apps and in-app content back without a re-purchase) - then I'd be happy to do that too.
If the solution would be to use a new install of iTunes on a different computer (authorized as myself, auto-syncing of devices turned off); and then use a "transfer purchases" to copy all the apps (including the problem ones) to the new library -- then using removable media, transfer them back into my library proper -- well -- I'd do that too (I'm sure I can borrow a work PC for a couple of hours to install/transfer)
My big problem is that I've had no feedback as to whether anything like this would help; whether my purchases would be okay -- and so on. I also don't know why this problem is occuring; is it tied to the problem apps -- if I simply delete them, will the iPhone suddenly start syncing like it used to; or is there someother problem there that I'm not seeing? (As it's now the case that NO apps purchased on the iPhone will transfer, will it simply be the case that all I'll have done is removed a bunch of apps that I can't get back and have the problem still exist?)
Once again, any ideas? -
I have tried a reset...no luck. Help!
Text messages are a carrier issue. Contact your wireless carrier.
Or, restore from a backup,or restore as a new device then test the issue. -
After I synced my iphone with itunes, all my contacts disappeared, and I cannot find them.
You don't.
You synced your iPhone with iTunes for the first time after how long?
And this didn't happen by syncing only. This means you transferred the backup for another iPhone or you restored the iPhone with iTunes. It is not possible for everything to be lost by syncing alone. All iTunes content on your iPhone can be lost but not any photos in the Camera Roll and the same for contacts unless you synced contacts with an empty address book application on your computer. -
After syncing my iphone to my itunes on my pc, all the music on my phone is gone. I don't have a backup. Is there any way I can get them back?
If you had no other backup....NOPE! However, if you purchased your songs from iTunes, check out: iTunes Store - Finding Lost Music FAQ
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The laptop my phone was synced to broke, so I had up get a new computer. I know that if I try to sync my iPhone 4 (running iOS 6) to the new iTunes on the new computer I'll lose my data. I have everything backed up to iCloud. Could I restore my iPhone after syncing with the new iTunes?
yes
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evry time after sync. my iphone 4 ios 4.3.3 with itunes 10.3.1.55 the time change up one more hour ,, please tell me what can i do to solve this problem
This year, the government has canceled the daylight saving time , that's why happening this problem to me so I changed the time zone in iPhone from Cairo,Egypt (GMT+2 with daylight saving) to Harare,Zimbabwe (GMT+2 without daylight saving , no change in time from summer & winter) & now working good, no change in time after sync. , But it's very stupid thing from apple that they didn't add an option in time setting to enable or disable the daylight saving time like any other mobile.
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Events not showing in iCal after sync with iPhone
A whole week of appointments don't show up in iCal after syncing with my iPhone - all the appointments are on my iPhone but they won't copy over.
Funnily enough, the week that is not showing up is changing every Monday...
Anyone seen this before?I found this solution in another discussion. It's from this website: http://iphonewriter.blogspot.co.nz/2008/05/how-to-fixing-ical-iphone-sync-issues .html)
"You'll know the syncing issue when you see it, because the new events you enter into the Calendar on your Apple iPhone will not appear in iCal. Said another way, you'll enter a new event into your iPhone, use iTunes to sync with your Mac (or MacBook in our case) and the new event on your iPhone will not show up in iCal. Keep trying, synch as you might, iCal and the Apple iPhone just won't get along.
Here's the down and dirty fix:
Open iCal and backup or export your entries. Make a note of the fie name and location, you're going to need them in a minute. Once your backup/export is completed, close the iCal application.
Open Finder and remove everything inside the "Username/Library/Calendars" folder. For instance, if your username is "Joe", then move everything inside the "Joe/Library/Calendars" folder.
Open the iSync application. It's located in the "/Applications/" folder. Once iSync is opened, go into the iSync Preferences (iSync -> Preferences) and push/click the "Reset Sync History" button. Then, close the iSync application.
Re-Open the iCal application and Restore your calendar. When prompted, use your notes from Step #1 to select the file your created earlier.
At this point all my appointments were showing up properly in iCal, and did not disappear after syncing again with the iPhone. -
I upgraded to 10.5.1 and all my music disappeared after syncing. How do I get it back?
i upgraded iTunes to 10.5.1 and all my music disappeared after syncing. How do I get it back?
I lost all my music, too - except for 3 pieces!? And I just upgraded, didn't choose sync'ing :-(((
Sure would like to get back my music, videos and playlists!
Most of it was my personal compositions/recordings, not bought at the iTunes store.
(This Mac has OSX 10.5.8) -
Caller id not working after syncing my iphone to my pc?
caller id not working after syncing my iphone to my pc?
Syncing with iTunes has nothing to do with this, especially when not syncing contacts with a supported address book app on your computer which very few Windows users seem to be inclined to do.
Caller ID is not working in which way? -
How can i sync my iphone with Itunes cuz I do it and it says error
how can i sync my iphone with Itunes cuz I do it and it says that there is an error?
Is it posible that there is something wrong with my IPhone?Hello, I had this problem A few times. But there isn't A way I know. Keep the music on your computer and add them back after is what I do.
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I am running Windows 7, ITUNES 10.6.3.25. I am unable to see my Iphone/sync my iphone in Itunes. I have uninstalled all components of Itunes and downloaded the newest version to no avail. Please help.....Thanks
I am attaching the Diagnostics data below:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron N7010
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0016AA9C0126E318
Current user is not an administrator.
The current local date and time is 2012-07-05 11:42:18.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod (5th generation) running firmware version 1.3
Serial Number: 8L643QK9V9R
iPhone 4 (CDMA) running firmware version 5.1.1
Serial Number: C8RG57F0DDP8
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.I did all that HT1925 recommended and it was no help. My computer still won't recognize my iPhone. Often trying to start Apple Mobile Device Service fails with an error message that it starts and then stops immediately.
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when trying to sync my iphone in itunes i keep getting the error message "itunes cannot sync apps because the apps installed on the iphone could not be determined." can anyone explain what this means?
I received the same error message after I had recently updated iTunes to 10.5.1 and I had wirelessly updated 13 apps. I had to go into iTunes and select Apps, on the bottom right it said I needed to update 13 apps. I updated the apps via iTunes and then synced again without an issue.
iPhone 4S / OSX 10.6.8 / iTunes 10.5.1 -
Not able to sync my iphone with itunes
hi,
i am having problem in syncing my iphone to itunes,at first the auto sync process starts as i connect my iphone5(ios 7) to my itunes(latest version).it says"the iphone could not be synced because this computer is no longer authorised for the purchases items that are on the iphone (authorise this computer from store> authorise thi computer)."
when i authorise my computer is says " this computer is already authorised". when i again try to sync my phone it gives me the same error..I found the solution to this problem
the apple service helped me actually
the best and the esiest way is to solve this problem :
create a new account (as an administator recomended)
Bonjour servises must be enabled ( go to control panel > administartive tools> sevices> Bounjour services (change the category to large icons if you dont see administartive tools )
install itunes
sign in
authorize
SYNC
it must sync normally
but if the meesage pops up that points on a particular items that could not be synced ( to ur itunes because you are not authorized for this items ) REMOVE THEM
creating a new user account shows the items wich dont let you sync your iPhone
after you REMOVE those **** items that were not authorised , you can go to your old user account and SYNC it as old kind time
was having this problem 2 weeks , and nothing helped except this was. not deleting the SC Info folder, now copying apple folder to some other mobile divce folder
REMEMBER the problem is in your iPhone , it is about the items that are in your iPhone
Thanks to Apple service
for anyone who needs othe heple you r welcome to ask
will hepl you with a pleassure cause i know how I felt this days:)
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