Application error (0xc0000005) - InDesign CS 6

Hello!
I have installed CS6 Design Standard on my PC (Windows 7, 64 bit), but after installing the Adobe Updates, InDesign crashes at start and I get "Application error (0xc0000005) ". Photoshop and Illustrator run without a problem - has anyone had similar problems?

Hi, I have a similar problem. Error log (for Windows Logs): http://pastebin.com/M7Dy8B7X
Video (Crash photoshop): http://take.ms/qdwte

Similar Messages

  • Cs6servicemanager.exe-application error 0xc0000005

    i just installed cs6 and on restart i get the following
    cs6servicemanager.exe-application error 0xc0000005
    please advise

    Lankybanks did you receive any error messages during the install process?  Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to locate and intrepret your installation log files.  Please feel free to post any specific error messages to this discussion.
    Also what version of Windows are you wishing to install CS6 on?

  • Application Error (0xc0000005) when starting iTunes - Please help

    I get the following Application Error message when I try to start iTunes:
    "The application failed to initialize properly (0xc0000005). Click on OK to terminate the application."
    I cannot think of anything that has changed on my PC, but something must have. It may be that this is the first time that I tried to open iTunes after rebooting following the upgrade to 7.2, but I certainly was able to open iTunes 7.2 before rebooting.
    Any help or advice on how to resolve this problem would be greatly appreciated. Thank you.
    Dell Dimesion 8200 Windows XP Pro
      Windows XP Pro  

    Wrong forum. You need the Safari for Windows one: http://discussions.apple.com/forum.jspa?forumID=1188 Post there and close this one out.

  • InDesign CS3 - Application Error

    Hi,
    I work with CS3 Design Premium Suite. While working with InDesign CS3 sometimes I receive this error and the application closes after clicking the ok / cancel to the error window
    Error Windows:
    DDE Server Windows: Indesign.exe - Application error
    The instruction at "0x4bb5f8a8" referenced memory at "0x426d130c". The memory could not be read.
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    Any help is highly appreciated.
    Zain

    Did you also install any new fonts? That looks like a font error.

  • Application error - Indesign.exe

    Hi,
    I am work with CS3 Design Premium Suite. I am getting desperate. I can start every program in CS3 Suite without problems but when it comes to Indesign, this error message will come up:
    DDE Server Windows: Indesign.exe - Application error
    The instruction at "0x0ab32a27" referenced memory at "0x00000000". The memory could not be read.
    With I click I have to terminate. I have removed and reinstalled the entire Suite. I did not solve the issue. The Suite was activated in May and Indesign worked perfectly until 4 hours ago... now the program became unusable! Do I have to reformat my hard disk?
    Win XP prof, SP2, 2 GB RAM, Dual Core 2.3
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    Matt

    Finally I have found an error report - any clue?
    Exception code: C0000005 ACCESS_VIOLATION
    Fault address: 08AB2A27 01:00481A27 C:\Program Files\Adobe\Adobe InDesign CS3\AdobePSL.dll
    Registers:
    EAX:00000000
    EBX:00000000
    ECX:00000002
    EDX:7C90EB94
    ESI:00000000
    EDI:FE08232C
    CS:EIP:001B:08AB2A27
    SS:ESP:0023:0013F804 EBP:0013F9A0
    DS:0023 ES:0023 FS:003B GS:0000
    Flags:00010202
    Call stack:
    Address Frame Logical addr Module
    08AB2A27 0013F9A0 0001:00481A27 C:\Program Files\Adobe\Adobe InDesign CS3\AdobePSL.dll

  • Excel 2013 Constantly Crashes: Event 1000, Application Error 'Exception Code: 0xc0000005 Fault offset: 0x00ac6660

    Hello Microsoft Gurus!
    One of the employees in my office is constantly having problems with Excel 2013 crashing while doing work. We even made him use the safe mode version of excel, but he still was getting crashes. I'll try to provide as much information as I can, and if there's
    anything I need to do on my end, please let me know. 
    This is the message that pops up when his computer crashes:
    "Do you want to send more information about the problem? Additonal details about what went wrong can help Microsoft create a solution"
    Files that help describe the problem:
      C:\Users\user\AppData\Local\Temp\29422974.cvr
      C:\Users\user\AppData\Local\Temp\CVRFA9B.tmp.cvr
      C:\Users\user\AppData\Local\Temp\WERF771.tmp.WERInternalMetadata.xml
      C:\Users\user\AppData\Local\Temp\WERCA7.tmp.appcompat.txt
      C:\Users\user\AppData\Local\Temp\WERCF6.tmp.mdmp
    Upon looking at the Windows App Error Logs, this is what shows up.
    Faulting application name: EXCEL.EXE, version: 15.0.4701.1001, time stamp: 0x54e3066c
    Faulting module name: EXCEL.EXE, version: 15.0.4701.1001, time stamp: 0x54e3066c
    Exception code: 0xc0000005
    Fault offset: 0x00ac6660
    Faulting process id: 0x21d4
    Faulting application start time: 0x01d06c01fa2c79fe
    Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
    Faulting module path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
    Report Id: cb0a8ef3-d7f9-11e4-a4d2-80000b62e6e7
    Log Name: Application
    Source: Application Error
    Event ID: 1000
    Level: Error
    User: N/A
    Taks Category (100)
    What additional information is needed to decipher what is causing this to break? I have already tried suggestions from other technet articles (disabling hardware acceleration, using only 2013 files, safe mode excel, repairing office 2013, uninstalling/reinstalling
    office 2013, etc.). I even tried using Procmon to try to find what 'function' was causing excel to crash but it was way beyond my expertise level. Can someone please advise what to do?
    Also (not sure if this is related or not) Excel opens up 'blank' when he opens any type of model (.xls, .xlsx) that no other user is experiencing (exactly same computer model, same install, etc.). All the toolbars are there, but no data can be seen. Only when
    he double clicks the top to shrink/maximize the excel window does the data appear.  
    Thanks!
    btw, this verification thing is pretty stupid, i now have to manually type in the messages instead of just putting a picture. ugh.

    Hi Bob,
    As I said, with your event log messages the faulting module is EXCEL.EXE, I can get less useful information about your constantly crashes problem. Thus, I need you to collecting the app crash dump file.This articles teach you how to collect app crash dump
    file:
    http://blogs.technet.com/b/askperf/archive/2007/06/15/capturing-application-crash-dumps.aspx
    https://support.microsoft.com/en-us/kb/927069/en-us
    Enable app crash dump collection by copying following words into notepad, saving it as dump.reg and importing
    it:
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\EXCEL.EXE]
    "DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
      00,6d,00,70,00,73,00,00,00
    "DumpCount"=dword:00000010
    "DumpType"=dword:00000001
    "CustomDumpFlags"=dword:00000000
    Then, open Excel to
    repro the issue. If crash issue appeared, please find the crashdump file under c:\.
    You can try to analyze dump by yourself if you would like to:
    How to analyze app crash dump file:
    http://blogs.technet.com/b/askperf/archive/2007/05/29/basic-debugging-of-an-application-crash.aspx
    Regard,

  • Obvious Error in Indesign CS4 about MASTER PAGE.RPLN

    hello
    since this morning, we can't open a file from network mapped. drives...
    After loading a document ... the message appeirs
    And this happen to all computer opening this document
    what can we do ???
    Thx
    Nom du journal :Application
    Source :       Application Error
    Date :         24/01/2011 13:16:09
    ID de l’événement :1000
    Catégorie de la tâche :(100)
    Niveau :       Erreur
    Mots clés :    Classique
    Utilisateur :  N/A
    Ordinateur :   xxxxPC.XXXX.com
    Description :
    Nom de l’application défaillante InDesign.exe, version : 6.0.0.352, horodatage : 0x48bf8dab
    Nom du module défaillant : MASTER PAGE.RPLN, version : 6.0.0.352, horodatage : 0x48bf9901
    Code d’exception : 0xc0000005
    Décalage d’erreur : 0x000039bf
    ID du processus défaillant : 0x814
    Heure de début de l’application défaillante : 0x01cbbbc06bea5970
    Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Adobe\Adobe InDesign CS4\InDesign.exe
    Chemin d’accès du module défaillant: C:\Program Files (x86)\Adobe\Adobe InDesign CS4\Required\MASTER PAGE.RPLN
    ID de rapport : b96ee440-27b3-11e0-bf0c-b8ac6f8ff50d
    XML de l’événement :
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-01-24T12:16:09.000000000Z" />
        <EventRecordID>6851</EventRecordID>
        <Channel>Application</Channel>
        <Computer>aaupc44.paris.aaupc.fr</Computer>
        <Security />
      </System>
      <EventData>
        <Data>InDesign.exe</Data>
        <Data>6.0.0.352</Data>
        <Data>48bf8dab</Data>
        <Data>MASTER PAGE.RPLN</Data>
        <Data>6.0.0.352</Data>
        <Data>48bf9901</Data>
        <Data>c0000005</Data>
        <Data>000039bf</Data>
        <Data>814</Data>
        <Data>01cbbbc06bea5970</Data>
        <Data>C:\Program Files (x86)\Adobe\Adobe InDesign CS4\InDesign.exe</Data>
        <Data>C:\Program Files (x86)\Adobe\Adobe InDesign CS4\Required\MASTER PAGE.RPLN</Data>
        <Data>b96ee440-27b3-11e0-bf0c-b8ac6f8ff50d</Data>
      </EventData>
    </Event>

    Hi,
    Yes i had updated IDcs4 to last version...just afer posting, i had already copy indd document on desktop... and the problem stills happen..
    i had check files in rpln files in folder and everything looks ok ...
    the problem looks about this file especially.. we see the indd opening ...all thumbnails appear ans it crashs..
    master page.rpln bugs...
    thx for your reply.
    Pat

  • Crystal reports 2011 - Application error crw32.exe

    Hi,
    I hope that I'm posting in the right section.
    We use Crystal reports 2011 on one of our servers but are experiencing a number of application errors to do with the software.  Unfortunately I haven't been able to find out if there are any specific activities on the server which are generating them.
    The errors are as follows:
    Faulting application name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa
    Faulting module name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa
    Exception code: 0xc0000005
    Fault offset: 0x007010ef
    Faulting process id: 0x3f8
    Faulting application start time: 0x01cf6ea5517923e6
    Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
    Faulting module path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
    Report Id: 954a54f3-da9a-11e3-acdb-3cd92b08a874
    Faulting application name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa
    Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58
    Exception code: 0xc0150010
    Fault offset: 0x0008477b
    Faulting process id: 0x3f8
    Faulting application start time: 0x01cf6ea5517923e6
    Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
    Faulting module path: C:\Windows\SysWOW64\ntdll.dll
    Report Id: 962a1691-da9a-11e3-acdb-3cd92b08a874
    Faulting application name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa
    Faulting module name: msxml6.dll, version: 6.30.7601.17514, time stamp: 0x4ce7b8eb
    Exception code: 0xc0000005
    Fault offset: 0x00001fa8
    Faulting process id: 0x1c98
    Faulting application start time: 0x01cf6ea75a5019f4
    Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
    Faulting module path: C:\Windows\System32\msxml6.dll
    Report Id: b100ae23-da9b-11e3-acdb-3cd92b08a874
    If you require any additional information from me please let me know.
    Thanks for reading.
    Regards,
    Don

    Hi Brian,
    Thanks for your help and advise.
    Crystal has been running on the server for some time (over a year) but hasn't been 'managed' until now so am looking at all of the issues at present.
    We haven't seen a pattern when the errors started though.
    Unfortunately the only errors I think relating to CR are the ones in the original post.  There are other errors, particularly to do with printing, but I think that they these are due to the TS sessions which wouldn't run Crystal. See below.
    The print spooler failed to load a plug-in module C:\Windows\system32\spool\DRIVERS\x64\3\tsprint.dll, error code 0xc1. See the event user data for context information.
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    Yes, there are no locally attached printers on the server so the users rely on their remote session sharing the printer.
    Regards,
    Don

  • Application Errors when running iTunes in Windows 7

    I am getting the following Errors in Windows when running iTunes 9. Seems to only occur when I want to view anything in the iTunes store or when listening to any music in my library that was purchased from the store.
    - I have removed and reinstalled the product.
    - I have been successful in replicating this issue on 2 other Windows 7 and Vista machines.
    - I am running the Windows 7 Pro RTM 32bit (not the RC or Beta) and Vista Business SP2. All 3 machines worked fine before the upgrade to iTunes 9.
    Log Name: Application
    Source: Application Error
    Date: 9/16/2009 8:41:38 AM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: XXXXXXXXXXXXX
    Description:
    Faulting application name: iTunes.exe, version: 9.0.0.70, time stamp: 0x4aa72598
    Faulting module name: iTunes.dll, version: 9.0.0.70, time stamp: 0x4aa7257d
    Exception code: 0xc0000005
    Fault offset: 0x0083d68a
    Faulting process id: 0x1028
    Faulting application start time: 0x01ca36caf8f662ba
    Faulting application path: C:\Program Files\iTunes\iTunes.exe
    Faulting module path: C:\Program Files\iTunes\iTunes.dll
    Report Id: 46722d5c-a2be-11de-8f42-00241dd1c2d2
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-09-16T12:41:38.000000000Z" />
    <EventRecordID>2098</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DTKB</Computer>
    <Security />
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    <EventData>
    <Data>iTunes.exe</Data>
    <Data>9.0.0.70</Data>
    <Data>4aa72598</Data>
    <Data>iTunes.dll</Data>
    <Data>9.0.0.70</Data>
    <Data>4aa7257d</Data>
    <Data>c0000005</Data>
    <Data>0083d68a</Data>
    <Data>1028</Data>
    <Data>01ca36caf8f662ba</Data>
    <Data>C:\Program Files\iTunes\iTunes.exe</Data>
    <Data>C:\Program Files\iTunes\iTunes.dll</Data>
    <Data>46722d5c-a2be-11de-8f42-00241dd1c2d2</Data>
    </EventData>
    </Event>
    Log Name: Application
    Source: Windows Error Reporting
    Date: 9/16/2009 8:41:40 AM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: DTKB
    Description:
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    Problem signature:
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    P2: 9.0.0.70
    P3: 4aa72598
    P4: iTunes.dll
    P5: 9.0.0.70
    P6: 4aa7257d
    P7: c0000005
    P8: 0083d68a
    P9:
    P10:
    Attached files:
    C:\Users\KB\AppData\Local\Temp\WER5F4F.tmp.WERInternalMetadata.xml
    These files may be available here:
    C:\Users\KB\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrashiTunes.exe_b6d47595155ab54de22d60b9eed093f37f18d02a109365c5
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 46722d5c-a2be-11de-8f42-00241dd1c2d2
    Report Status: 1
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-09-16T12:41:40.000000000Z" />
    <EventRecordID>2099</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DTKB</Computer>
    <Security />
    </System>
    <EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>iTunes.exe</Data>
    <Data>9.0.0.70</Data>
    <Data>4aa72598</Data>
    <Data>iTunes.dll</Data>
    <Data>9.0.0.70</Data>
    <Data>4aa7257d</Data>
    <Data>c0000005</Data>
    <Data>0083d68a</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    C:\Users\KB\AppData\Local\Temp\WER5F4F.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\Users\KB\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrashiTunes.exe_b6d47595155ab54de22d60b9eed093f37f18d02a109365c5</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>46722d5c-a2be-11de-8f42-00241dd1c2d2</Data>
    <Data>1</Data>
    </EventData>
    </Event>
    --------------------------------------------------------------

    Hummmmmm,
    I had similar problem today with a laptop with Itunes / Vista
    The issue occured when it was connected to the internet. Error message is related to Itunes.dll in the event viewer, and Itunes crashed.
    I fixed it by checking the internet options / connection. Just make sure to have unchuck all proxy related option if you are directly connected to the internet.
    Tell me if it fixed the issue.
    Itunes crashed because it tried to use a proxy setting that was configured but not set to any adress (there was a blank line).

  • NDStray.exe - Application Error on Satellite A305-S6916

    Recently, I have begun to experience an error when I first boot my computer:
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    It's the component of Config Free that supplies the icon in the Notification area. You don't need it.
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  • DDE Server Window Error Exiting InDesign 7.5.1 (CS 5.5)

    I just installed CS 5.5 on an XP SP3 PC.  We previously used CS2.  I had the user open files created under CS2 InDesign in the new CS 5.5 InDesign.  The files opened and displayed with no issues in InDesign.  However, when she exits InDesign she gets a DDE Server Windows error dialog box.
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    of course, missing links! Dóh!
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  • Inject Drivers step fails, DISM application error

    We've been imaging Surface 3 tablets for a while with SCCM 2012 R2 CU4 since CU4 came out. Recently the task sequence is failing while applying drivers. On the screen is a DISM.exe application error.  
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  • Event Id 1000 Application Error

    Hi Team,
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    Source:        Application Error
    Date:          9/19/2014 8:26:48 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      HYD-JB-ADC.ad.prolifics.com
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    Faulting application start time: 0x01cfd3b55aa066ef
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    Faulting module path: ScriptSn.20131004214145.dll
    Report Id: 98887463-3fa8-11e4-bc11-00505699576c
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-09-19T02:56:48.000000000Z" />
        <EventRecordID>15561943</EventRecordID>
        <Channel>Application</Channel>
        <Computer>HYD-JB-ADC.ad.prolifics.com</Computer>
        <Security />
      </System>
      <EventData>
        <Data>cscript.exe</Data>
        <Data>5.8.7601.18283</Data>
        <Data>5258a6f2</Data>
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