Application from the App Store is frozen

I've tried to download an app and it froze, so I tried to cancel it and  couldn't. It's still in 'purchases' in the App Store and listed under 'other purchases'.
The button next to it is blank (no letters).
Also, the Launchpad icon looks like it's downloading and the app in it is greyed out.
So, help, please?

I restarted multiple times and it didn't work. I've even tried reinstalling the App Store and completely failed, ended up totally removing the AS without the ability to install again. So, I've turned it into an even bigger problem.
If anyone knows a workaround, please reply.

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