Application 'Grab' an intermittent probblem.

I've looked in the Grab discussions but most of the other peoples' problems were about it not opening at all or keeps quiting - not my strange problem.
So far, I've not had an opening problem with it (from its dock icon) but every so often, after I hear the camera shutter sound (two clicks), the display opens with a blank page!  This happens after I've used it without any problems, but when it does happen I can do nothing to get it to properly record the image for me to save.  It also used to happen with my older 2008 Snow Leopard iMac.
Is this a bug in Grab or is there something else I should look for - I've tried the preferences but the only items there are the cursor style choice.
Can anyone please advise me?

Step one is to log into a newly created admin user account and see if the problem persists.
Alternatively, use the built-in screenshot shortcuts. It's better than Grab, which only saves those pics as TIFF files.

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    When I encountered the problem, I opened and then saved (without changing anything) the business rule cluster I use for managing access rights. That resolved the problem, my guess is by giving the application servers enough of a kick in the pants to start talking to one another again.
    I don't know whether this helps any, but I just thought I'd let you know you're not the only one who has seen this problem.
    Regards.

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