Application Installer keeps crashing, won't install anything!

I've been having a bunch of problems since upgrading to 10.5.2. I got a lot of things fixed, and the system is mostly stable, but one issue that remains is that I can't get any installer to run. Application Installer keeps crashing. (Unexpected Quit)
I tried a few receipts and they didn't work either. System Update seems to run fine and completes installs. I tried P-RAM reset, Safe Boot, Repair Permissions. One of the fixes to my other issues was Disk Warrior. (But having run it recently I doubt another lengthly pass will help.)
So I am a bit stuck. (And really missing my 3rd party mouse and it's much needed driver)
J
Error Report
Process: Installer [264]
Path: /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
Identifier: com.apple.installer
Version: ??? (???)
Build Info: Installer-2780000~2
Code Type: PPC (Native)
Parent Process: launchd [120]
Date/Time: 2008-03-02 16:34:02.200 -0500
OS Version: Mac OS X 10.5.2 (9C31)
Report Version: 6
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x000000008fe0105c
Crashed Thread: 0
Dyld Error Message:
Symbol not found: _GRAxesXAxisWindowSize
Referenced from: /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
Expected in: /System/Library/PrivateFrameworks/GraphKit.framework/Versions/A/GraphKit

I too am in the same position, ever since I did an install using the combo updater (I think) at the beginning of the month I have been unable to install anything that requires a restart.
However, if the install doesn't require a restart it works OK.
I have checked permissions and disk, I have rebooted in safe mode and I have created a new account and tried all to no avail.
I have just downloaded the kits and tried and these too fail with the installer quitting.
The following is the quit after trying the install after download;
Process: Installer [352]
Path: /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
Identifier: com.apple.installer
Version: 3.0.1 (278)
Build Info: Installer-2780000~2
Code Type: X86 (Native)
Parent Process: launchd [81]
Date/Time: 2008-03-20 21:42:53.735 +0000
OS Version: Mac OS X 10.5.2 (9C31)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000029
Crashed Thread: 0
Thread 0 Crashed:
0 libcrypto.0.9.7.dylib 0x96be277c init + 6
1 libxar.1.dylib 0x0007679f xar_open + 1424
2 com.apple.installframework 0x0012a751 -[IFXARArchive initWithPath:withError:] + 116
3 com.apple.installframework 0x0012a684 +[IFArchive archiveWithPath:withError:] + 219
4 com.apple.installframework 0x001362f7 -[IFDistXMLDocument initWithPath:forSoftwareUpdate:returningError:] + 337
5 com.apple.installframework 0x001361a0 -[IFDistXMLDocument initWithPath:returningError:] + 56
6 com.apple.installframework 0x00136074 +[IFDocument documentWithPath:] + 294
7 com.apple.installer 0x00016f95 0x1000 + 90005
8 com.apple.installer 0x00018b8c 0x1000 + 97164
9 com.apple.installer 0x00015808 0x1000 + 83976
10 com.apple.AppKit 0x9591a885 -[NSApplication _doOpenFile:ok:tryTemp:] + 558
11 com.apple.AppKit 0x958a5ecc -[NSApplication _doOpenFiles:] + 242
12 com.apple.AppKit 0x958a5dbd -[NSApplication(NSAppleEventHandling) _handleAEOpenDocuments:] + 88
13 com.apple.AppKit 0x955c816a -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 297
14 com.apple.Foundation 0x913f71df -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 655
15 com.apple.Foundation 0x913f6eef _NSAppleEventManagerGenericHandler + 223
16 com.apple.AE 0x91f13648 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 144
17 com.apple.AE 0x91f1357e dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
18 com.apple.AE 0x91f13425 aeProcessAppleEvent + 177
19 com.apple.HIToolbox 0x93f3ef61 AEProcessAppleEvent + 38
20 com.apple.AppKit 0x955c59ed _DPSNextEvent + 1189
21 com.apple.AppKit 0x955c508e -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
22 com.apple.AppKit 0x95801f19 -[NSApplication _realDoModalLoop:peek:] + 563
23 com.apple.AppKit 0x957fc657 -[NSApplication runModalForWindow:] + 286
24 com.apple.AppKit 0x957ed751 -[NSSavePanel(NSSavePanelRuntime) runModalForDirectory:file:types:] + 286
25 com.apple.installer 0x0001324a 0x1000 + 74314
26 com.apple.installer 0x00015399 0x1000 + 82841
27 com.apple.installer 0x00014c84 0x1000 + 81028
28 com.apple.AppKit 0x955c915f -[NSApplication _doOpenUntitled] + 418
29 com.apple.AppKit 0x955c887c -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 238
30 com.apple.AppKit 0x955c80a3 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 98
31 com.apple.Foundation 0x913f71df -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 655
32 com.apple.Foundation 0x913f6eef _NSAppleEventManagerGenericHandler + 223
33 com.apple.AE 0x91f13648 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 144
34 com.apple.AE 0x91f1357e dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
35 com.apple.AE 0x91f13425 aeProcessAppleEvent + 177
36 com.apple.HIToolbox 0x93f3ef61 AEProcessAppleEvent + 38
37 com.apple.AppKit 0x955c59ed _DPSNextEvent + 1189
38 com.apple.AppKit 0x955c508e -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
39 com.apple.AppKit 0x955be0c5 -[NSApplication run] + 795
40 com.apple.AppKit 0x9558b30a NSApplicationMain + 574
41 com.apple.installer 0x00002e24 0x1000 + 7716
42 com.apple.installer 0x00002c3a 0x1000 + 7226

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  • Application (WMF 3.0) won't install during maintenance window, but will install when there is no maintenance window

    Hi All,
    I'm just getting into the Application model in SCCM 2012 R2 and I like what I see so far, but i'm running into an issue.  When i set up an Application for WMF 3.0 with a prerequisite of .Net 4.0 and deploy it to a set of test systems that do not have
    any maintenance windows applied to it, it works great.  If it doesn't have .Net 4.0 it installs both that and WMF 3.0 and reboots.  If it already has .Net 4.0, it will skip that and just install WMF 3.0 and reboot. 
    However, if i deploy it to systems that have a maintenance window applied, the application recognizes that it needs .Net and WMF 3.0 or just WMF 3.0, but it never actually runs. 
    Here is the applicable entry from the appintenteval.log, and i've bolded the line where it shows that WMF 3.0 is not installed
    ScopeId_DDF2880D-575F-42D9-A30B-E026F0EFDA4F/DeploymentType_0418fd00-0911-41d8-97f5-d7f04f58bd66/12 :- Title = WMF 3.0, Direct seleted dependencies = ScopeId_DDF2880D-575F-42D9-A30B-E026F0EFDA4F/DeploymentType_4e541fdb-f444-4c5f-91f9-82c358325558/7 title=.Net
    4.0,     AppIntentEval    4/24/2014 8:20:19 AM    1768 (0x06E8)
    ScopeId_DDF2880D-575F-42D9-A30B-E026F0EFDA4F/DeploymentType_0418fd00-0911-41d8-97f5-d7f04f58bd66/12 :- Current State = NotInstalled, Applicability = Applicable, ResolvedState = Installed, ConfigureState = NotNeeded, Title = WMF 3.0    AppIntentEval  
     4/24/2014 8:20:19 AM    1768 (0x06E8)
    ScopeId_DDF2880D-575F-42D9-A30B-E026F0EFDA4F/DeploymentType_4e541fdb-f444-4c5f-91f9-82c358325558/7 :- Current State = Installed, Applicability = Applicable, ResolvedState = Available, ConfigureState = NotNeeded, Title = .Net 4.0    AppIntentEval  
     4/24/2014 8:20:19 AM    1768 (0x06E8)
    ScopeId_DDF2880D-575F-42D9-A30B-E026F0EFDA4F/Application_de66c10e-111e-4d68-95a8-5cee3f144081/13 :- Current State = NotInstalled, Applicability = Applicable, ResolvedState = Installed, ConfigureState = NotNeeded, Title = WMF 3.0    AppIntentEval  
     4/24/2014 8:20:19 AM    1768 (0x06E8)
    ScopeId_DDF2880D-575F-42D9-A30B-E026F0EFDA4F/RequiredApplication_de66c10e-111e-4d68-95a8-5cee3f144081/13 :- Current State = NonCompliant, Applicability = Applicable, ResolvedState = Compliant, ConfigureState = NotNeeded, Title = ApplicationIntentPolicy  
     AppIntentEval    4/24/2014 8:20:19 AM    1768 (0x06E8)
    and here are the entries from the AppDiscovery.log that are relevant:
    Entering ExecQueryAsync for query "select * from CCM_AppDeliveryType where (AppDeliveryTypeId = "ScopeId_DDF2880D-575F-42D9-A30B-E026F0EFDA4F/DeploymentType_4e541fdb-f444-4c5f-91f9-82c358325558" AND Revision = 7)"    AppDiscovery  
     4/24/2014 8:20:19 AM    2776 (0x0AD8)
        Performing detection of app deployment type .Net 4.0(ScopeId_DDF2880D-575F-42D9-A30B-E026F0EFDA4F/DeploymentType_4e541fdb-f444-4c5f-91f9-82c358325558, revision 7) for system.    AppDiscovery    4/24/2014 8:20:19
    AM    2776 (0x0AD8)
    +++ Discovered application [AppDT Id: ScopeId_DDF2880D-575F-42D9-A30B-E026F0EFDA4F/DeploymentType_4e541fdb-f444-4c5f-91f9-82c358325558, Revision: 7]    AppDiscovery    4/24/2014 8:20:19 AM    2776 (0x0AD8)
    +++ Detected app deployment type .Net 4.0(ScopeId_DDF2880D-575F-42D9-A30B-E026F0EFDA4F/DeploymentType_4e541fdb-f444-4c5f-91f9-82c358325558, revision 7) for system.    AppDiscovery    4/24/2014 8:20:19 AM  
     2776 (0x0AD8)
    Entering ExecQueryAsync for query "select * from CCM_AppDeliveryType where (AppDeliveryTypeId = "ScopeId_DDF2880D-575F-42D9-A30B-E026F0EFDA4F/DeploymentType_0418fd00-0911-41d8-97f5-d7f04f58bd66" AND Revision = 12)"    AppDiscovery  
     4/24/2014 8:20:19 AM    2508 (0x09CC)
        Performing detection of app deployment type WMF 3.0(ScopeId_DDF2880D-575F-42D9-A30B-E026F0EFDA4F/DeploymentType_0418fd00-0911-41d8-97f5-d7f04f58bd66, revision 12) for system.    AppDiscovery    4/24/2014 8:20:19
    AM    2508 (0x09CC)
    +++ Application not discovered. [AppDT Id: ScopeId_DDF2880D-575F-42D9-A30B-E026F0EFDA4F/DeploymentType_0418fd00-0911-41d8-97f5-d7f04f58bd66, Revision: 12]    AppDiscovery    4/24/2014 8:20:19 AM    2508
    (0x09CC)
    +++ Did not detect app deployment type WMF 3.0(ScopeId_DDF2880D-575F-42D9-A30B-E026F0EFDA4F/DeploymentType_0418fd00-0911-41d8-97f5-d7f04f58bd66, revision 12) for system.    AppDiscovery    4/24/2014 8:20:19 AM  
     2508 (0x09CC)
       ActionType - Install will use Content Id: Content_c6b448d0-7b59-4796-bb29-3f7fbfa6e70d + Content Version: 1 for AppDT "WMF 3.0" [ScopeId_DDF2880D-575F-42D9-A30B-E026F0EFDA4F/DeploymentType_0418fd00-0911-41d8-97f5-d7f04f58bd66],
    Revision - 12    AppDiscovery    4/24/2014 8:20:20 AM    2508 (0x09CC)
    I have a 2 hour maintenance window applied to this system.  From the serviceWindowManager.log:
    OnIsServiceWindowAvailable called with: Runtime:7200, Type:2    ServiceWindowManager    4/24/2014 8:20:21 AM    1768 (0x06E8)
    No Service Windows exist for this type. Will check if the program can run in the All Programs window...    ServiceWindowManager    4/24/2014 8:20:21 AM    1768 (0x06E8)
            Biggest Active Service Window has ID = {02B82DF5-3360-4BCC-8154-9258F0B856C3} having Starttime=04/24/14
    08:20:00    ServiceWindowManager    4/24/2014 8:20:21 AM    1768 (0x06E8)
                Duration is 0 days, 02 hours, 00 mins, 00 secs    ServiceWindowManager    4/24/2014 8:20:21 AM    1768 (0x06E8)
    FindBiggestMergedTimeWindow called with TimeStart=04/24/14 08:20:21 and TimeEnd=04/24/14 10:20:00    ServiceWindowManager    4/24/2014 8:20:21 AM    1768 (0x06E8)
            Biggest Chainable Service Window for Type=1 not found    ServiceWindowManager    4/24/2014 8:20:21 AM    1768 (0x06E8)
    I'm not sure what else to try next and appreciate any help anyone can offer.

    Thanks.  I checked that setting and i have it set to false, so i don't think that's it. 
    I've done a little more experimenting.  I've changed my maintenance window back to 30 minutes.  Prior to the MW opening, i'll run an application evaluation deployment cycle on the system.  It will show the system as required WMF 3.0 but since
    the MW isn't open, it won't install at the time. 
    When the MW opens, i'll watch the ServiceWindowManager.log and it sees that it's a 30 minute MW and that the run time is 15 minutes but it still says the program can't run:
    ActiveServiceWindow has 1800 seconds left    ServiceWindowManager    4/24/2014 2:20:00 PM    2032 (0x07F0)
    Program can run! Setting *canProgramRun to TRUE    ServiceWindowManager    4/24/2014 2:20:00 PM    2032 (0x07F0)
    OnIsServiceWindowAvailable called with: Runtime:900, Type:6  
     ServiceWindowManager    4/24/2014 2:20:00 PM    2032 (0x07F0)
            Biggest Active Service Window for Type=6 not found    ServiceWindowManager    4/24/2014 2:20:00 PM    2032 (0x07F0)
    Program cannot Run! Setting *canProgramRun to FALSE    ServiceWindowManager    4/24/2014 2:20:00 PM    2032 (0x07F0)
    OnIsServiceWindowAvailable called with: Runtime:900, Type:2    ServiceWindowManager    4/24/2014 2:22:32 PM    816 (0x0330)
    If however, i kick off another application evaluation deployment cycle on the system during the open MW, the deployment kicks off right away and finishes. 
    Program can run! Setting *canProgramRun to TRUE    ServiceWindowManager    4/24/2014 2:22:32 PM    2940 (0x0B7C)
    OnIsServiceWindowAvailable called with: Runtime:900, Type:3    ServiceWindowManager    4/24/2014 2:23:49 PM    816 (0x0330)
    No Service Windows exist for this type. Will check if the program can run in the All Programs window...    ServiceWindowManager    4/24/2014 2:23:49 PM    816 (0x0330)
            Biggest Active Service Window has ID = {02B82DF5-3360-4BCC-8154-9258F0B856C3} having Starttime=04/24/14 14:20:00    ServiceWindowManager    4/24/2014 2:23:49 PM    816 (0x0330)
                Duration is 0 days, 00 hours, 30 mins, 00 secs    ServiceWindowManager    4/24/2014 2:23:49 PM    816 (0x0330)
    ActiveServiceWindow has 1571 seconds left    ServiceWindowManager    4/24/2014 2:23:49 PM    816 (0x0330)
    Program can run! Setting *canProgramRun to TRUE    ServiceWindowManager    4/24/2014 2:23:49 PM    816 (0x0330)
    This is not the behavior i would expect.  I would think that if the client knows it has a pending application deployment that is required, when the MW opened up, it would start the install immediately or close to the beginning of the MW.  It shouldn't
    need to have an application evaluation deployment cycle kicked off during the MW. 

  • My macbook pro keeps crashing after stupidly installing norton then trying to uninstall

    Hi all - I am a fool. I have been downloading in bittorrent and my mac crashed once the other day, so I panicked and installed Norton to try it out, but then got sick of it so tried to uninstall it, but failed to do so properly. It won't do it using my admin password - which means Ill have to go to a genius appointment as I'm definitely getting the password right - I use it to log into the computer - unless is the admin password different? (I bought it from a friend). Anyway, in the meantime it keeps crashing and coming up with the below report. I have disabled bittorrent for now and it hasn't crashed yet. Any advise would be gratefully received. Thanks all! Naomi xx
    Anonymous UUID: 31DBE1FD-2F32-0317-14CE-96F8A387516B
    Mon Jan 20 21:05:42 2014
    panic(cpu 2 caller 0xffffff8007e1c8c2): "soreceive: sb 0xffffff801828e858 so 0xffffff801828e7e8 cc 68 mbcnt 2304 mb 0xffffff808238af00 mbtail 0xffffff808238af00 " "lastrecord 0xffffff808238af00\n"@/SourceCache/xnu/xnu-2422.1.72/bsd/kern/uipc_socket2.c:16 09
    Backtrace (CPU 2), Frame : Return Address
    0xffffff8080b5bd00 : 0xffffff8007a22f69
    0xffffff8080b5bd80 : 0xffffff8007e1c8c2
    0xffffff8080b5bdb0 : 0xffffff8007e142c7
    0xffffff8080b5bec0 : 0xffffff8007def90a
    0xffffff8080b5bf20 : 0xffffff8007def870
    0xffffff8080b5bf60 : 0xffffff8007e3db67
    0xffffff8080b5bfb0 : 0xffffff8007af3af8
    BSD process name corresponding to current thread: BitTorrent
    Mac OS version:
    13B42
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x0000000007800000
    Kernel text base: 0xffffff8007a00000
    System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
    System uptime in nanoseconds: 809822955093
    last loaded kext at 543327688159: com.trusteer.driver.gakl_driver_2            1 (addr 0xffffff7f89917000, size 32768)
    last unloaded kext at 336781048677: com.apple.filesystems.msdosfs            1.9 (addr 0xffffff7f89917000, size 57344)
    loaded kexts:
    com.trusteer.driver.gakl_driver_2            1
    com.symantec.kext.SymAPComm            12.6.1f9
    com.symantec.kext.fw            5.3.1f9
    com.symantec.kext.ips            3.9.1f9
    com.symantec.kext.pf            5.6.1f9
    com.symantec.kext.internetSecurity            5.3.1f8
    com.apple.driver.AudioAUUC            1.60
    com.apple.driver.AGPM            100.14.11
    com.apple.driver.X86PlatformShim            1.0.0
    com.apple.filesystems.autofs            3.0
    com.apple.iokit.IOBluetoothSerialManager            4.2.0f6
    com.apple.driver.AppleMikeyHIDDriver            124
    com.apple.driver.AppleHDA            2.5.3fc1
    com.apple.driver.AppleUpstreamUserClient            3.5.13
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport            4.2.0f6
    com.apple.driver.AppleMikeyDriver            2.5.3fc1
    com.apple.driver.AppleSMCPDRC            1.0.0
    com.apple.driver.AppleBacklight            170.3.5
    com.apple.driver.AppleMCCSControl            1.1.12
    com.apple.driver.AppleSMCLMU            2.0.4d1
    com.apple.driver.AppleLPC            1.7.0
    com.apple.driver.AppleIntelHD4000Graphics            8.1.8
    com.apple.driver.AppleIntelFramebufferCapri            8.1.8
    com.apple.iokit.IOUserEthernet            1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X            7.0.0
    com.apple.driver.AppleHWAccess            1
    com.apple.driver.AppleThunderboltIP            1.0.10
    com.apple.driver.SMCMotionSensor            3.0.4d1
    com.apple.driver.AppleUSBTCButtons            240.2
    com.apple.driver.AppleUSBTCKeyboard            240.2
    com.apple.driver.AppleIRController            325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless            1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib            1.0.0d1
    com.apple.BootCache            35
    com.apple.iokit.SCSITaskUserClient            3.6.0
    com.apple.driver.XsanFilter            404
    com.apple.iokit.IOAHCIBlockStorage            2.4.0
    com.apple.driver.AppleUSBHub            650.4.4
    com.apple.driver.AirPort.Brcm4331            700.20.22
    com.apple.driver.AppleFWOHCI            4.9.9
    com.apple.iokit.AppleBCM5701Ethernet            3.6.9b9
    com.apple.driver.AppleSDXC            1.4.0
    com.apple.driver.AppleAHCIPort            2.9.5
    com.apple.driver.AppleUSBXHCI            650.4.3
    com.apple.driver.AppleUSBEHCI            650.4.1
    com.apple.driver.AppleRTC            2.0
    com.apple.driver.AppleSmartBatteryManager            161.0.0
    com.apple.driver.AppleACPIButtons            2.0
    com.apple.driver.AppleHPET            1.8
    com.apple.driver.AppleSMBIOS            2.0
    com.apple.driver.AppleACPIEC            2.0
    com.apple.driver.AppleAPIC            1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient            216.0.0
    com.apple.nke.applicationfirewall            153
    com.apple.security.quarantine            3
    com.apple.driver.AppleIntelCPUPowerManagement            216.0.0
    com.apple.kext.triggers            1.0
    com.apple.iokit.IOSerialFamily            10.0.7
    com.apple.driver.DspFuncLib            2.5.3fc1
    com.apple.vecLib.kext            1.0.0
    com.apple.iokit.IOAudioFamily            1.9.4fc11
    com.apple.kext.OSvKernDSPLib            1.14
    com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.2.0f6
    com.apple.driver.X86PlatformPlugin            1.0.0
    com.apple.iokit.IOFireWireIP            2.2.5
    com.apple.driver.AppleHDAController            2.5.3fc1
    com.apple.iokit.IOHDAFamily            2.5.3fc1
    com.apple.driver.AppleBacklightExpert            1.0.4
    com.apple.driver.IOPlatformPluginFamily            5.5.1d27
    com.apple.driver.AppleSMBusController            1.0.11d1
    com.apple.iokit.IONDRVSupport            2.3.6
    com.apple.iokit.IOAcceleratorFamily2            98.7.1
    com.apple.AppleGraphicsDeviceControl            3.4.12
    com.apple.iokit.IOSurface            91
    com.apple.iokit.IOGraphicsFamily            2.3.6
    com.apple.iokit.IOBluetoothFamily            4.2.0f6
    com.apple.driver.AppleSMBusPCI            1.0.12d1
    com.apple.driver.AppleSMC            3.1.6d1
    com.apple.driver.AppleUSBMultitouch            240.6
    com.apple.driver.AppleThunderboltDPInAdapter            2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily            2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter            1.4.0
    com.apple.iokit.IOUSBHIDDriver            650.4.4
    com.apple.driver.AppleUSBMergeNub            650.4.0
    com.apple.driver.AppleUSBComposite            650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice            3.6.0
    com.apple.iokit.IOBDStorageFamily            1.7
    com.apple.iokit.IODVDStorageFamily            1.7.1
    com.apple.iokit.IOCDStorageFamily            1.7.1
    com.apple.iokit.IOAHCISerialATAPI            2.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily            3.6.0
    com.apple.driver.AppleThunderboltNHI            1.9.2
    com.apple.iokit.IOThunderboltFamily            2.8.5
    com.apple.iokit.IO80211Family            600.34
    com.apple.iokit.IOFireWireFamily            4.5.5
    com.apple.iokit.IOUSBUserClient            650.4.4
    com.apple.iokit.IOEthernetAVBController            1.0.3b3
    com.apple.driver.mDNSOffloadUserClient            1.0.1b4
    com.apple.iokit.IONetworkingFamily            3.2
    com.apple.iokit.IOAHCIFamily            2.6.0
    com.apple.iokit.IOUSBFamily            650.4.4
    com.apple.driver.AppleEFINVRAM            2.0
    com.apple.driver.AppleEFIRuntime            2.0
    com.apple.iokit.IOHIDFamily            2.0.0
    com.apple.iokit.IOSMBusFamily            1.1
    com.apple.security.sandbox            278.10
    com.apple.kext.AppleMatch            1.0.0d1
    com.apple.security.TMSafetyNet            7
    com.apple.driver.AppleKeyStore            2
    com.apple.driver.DiskImages            371.1
    com.apple.iokit.IOStorageFamily            1.9
    com.apple.iokit.IOReportFamily            21
    com.apple.driver.AppleFDEKeyStore            28.30
    com.apple.driver.AppleACPIPlatform            2.0
    com.apple.iokit.IOPCIFamily            2.8
    com.apple.iokit.IOACPIFamily            1.4
    com.apple.kec.corecrypto            1.0
    com.apple.kec.pthread            1

    Sorry for the trouble. Please try to use the removal utility from symantec:
    https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us
    Let me know how it works.
    Thanks!
    Harry
    Norton Support

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