Application Loader error after upgrading to DT 6.1
I upgraded Desktop from 6.0.1.18 to 6.1.0.35 (Windows XP SP3), and now I'm getting
a popup with the following message when I connect the phone (Torch 9800, 6.0 Bundle 695)
and type in the password.
Handheld Application Loader Wizard has encountered a problem and needs to close.
Clicking on the detail link in the popup produces another popup with this info:
AppName: loader.exe AppVer: 6.0.1.33 ModName: loader.exe ModVer: 6.0.1.33 Offset: 0015a360
Desktop runs after dismissing the popups, but Applications cannot be viewed, and Music
sync no longer works. There were no such problems with DT 6.0.1.18.
Any idea how to fix this?
I like you to check out the other 'Handheld error' link:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Handheld-Application-Loader-Wizard-ha...
I spent some time of trying different loader versions and found out that loader version 6.0.1.15 seemed to overcome the error problem. The idea is to replace your current loader.exe version 6.0.1.33 with an older version 6.0.1.15 which I found on the Bell Device Software download page for the Torch 9800. We need to install this device software temporarily and then uninstall it again so it does not conflict with your AT&T device software in case you need it.
Note that we copy this device software temporarily to get version 6.0.1.15 installed in the ‘AppLoader’ folder of the DTM (Desk Top Manager). This works only if one first deletes the loader.exe file in this folder before one installs Bell's Torch 9800 Device Software.
I recommend to store a copy of this older folder version, say on your desktop afterwards in case future DTM upgrades still cause this 'Handheld error' till RIM has time to look at this issue and fix it. If we install a DTM it will always put its new loader version into the 'AppLoader' folder and overwrites whatever is present. This is what happened to you. If you have copy of this previous loader version then re-install it and skip my solution 6.0.1.15.
Check out page 2 of the above link for the rest of the info and tell me which USB host controller resides in your PC with the ‘Handheld error’. I am collecting ‘lemon’ USB controllers for the record. Who knows what other problems
are related to these trolls?
If you liked my suggestion show your support by clicking the’ blue thumb up’ box in this reply posting. When you click the’ blue thumb’ I get a contributor ‘like it’ brownie point and if the suggestion resolved your problem, select also “Solution” so other forum members can see the ‘solution check mark' icon beside your subject header on the 'supportforums' listing. Thx.
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