Application Manager - blank License Agreement dialogue?

I have CC on Mac 10.8.2.
Successfully using PS, AI & ID, but can't use the newly downloaded Acrobat Pro XI.
Acrobat launches but after 5–10 seconds it quits and Adobe Application Manager is launched. A mostly blank Adobe Software License Agreement dialogue is opened. The dropdown reveals nothing, and clicking the Accept button has no effect. If I click Quit then Application Manager quits.
I see the same dialogue if I launch Application Manager independently first, and then try and launch Acrobat.
Help please!

Refer the list of known issues "Blank EULA screen": http://helpx.adobe.com/acrobat/kb/known-issues-acrobat-xi-reader.html
The workaround is to launch any other product which is part of the CCM or Creative suite and deactivate it via Help > Deactivate menu. Quit the application. Then, launch Acrobat and accept the EULA. Then, for the CCM subscription product, launch it and select “License this software” to enable the CCM product again. If a CS application, launch it and reactivate it.

Similar Messages

  • Application Manger Software License Agreement for Acrobat Pro won't let me choose "Accept."

    Just purchased the 12 month subscription to Creative Cloud and got most all programs I wanted installed, including Acrobat Pro. However, when attempting to open a PDF file an Application Manager window pops up with "CS6 Creative Cloud Membership" in the title and "Adobe Software License Agreement" in the header.
    There is no other text in said window besides the options "Quit" and "Accept" in the lower right corner; below the Adobe logo in the upper left corner there is a drop menu triangle that opens an empty drop box.
    The system we are using is a refurbished iMac 27" running OS x 10.6.8 Snow Leopard. Please advise; this is very frustrating.

    Fix described here: http://helpx.adobe.com/acrobat/kb/known-issues-acrobat-xi-reader.html (see Blank EULA screen)
    "Blank EULA screen. Problem: Mac OS only. On launch, a blank EULA screen appears, which cannot be accepted, and Acrobat does not run. This problem can appear if you have any products installed from CCM or from Creative Suite, and you tried installing Acrobat XI from a different source.
    Workaround: Launch any other product which is part of the CCM or Creative suite. Then, deactivate it by choosing Help > Deactivate. Quit the application. Then, launch Acrobat and accept the EULA. Then, for the CCM subscription product, launch it and select License This Software to enable the CCM product again. If a CS application, launch it and reactivate it. [3338419]"

  • Adobe software license agreement repeatedly appears

    So far my update to CC has been relatively (and I use that word sparingly) bump free, but Im plagued with a minor, albeit annoying issue.
    Randomly at program launch, I'm greeted with the "adobe software license agreement" dialogue box, and I've already agreed to it about 15 times. It happens very randomly, and multiple times across same software.
    Is this a known issue?

    Refer to this:
    Sign in or activation errors
    Your sign-in somehow doesn't stick...
    Mylenium

  • Application hangs on the screen of license agreement?

    Why after installation, the application just sticks to the screen of license agreement? ~ and the screen even looks 'imcomplete'.  I can only click on 'Cancel', because 'Accept' won't go anywhere..... 

    Which Application and on which OS ?
    Wild guess would be http://helpx.adobe.com/acrobat/kb/blank-eula-screen-appears-acrobat.html , this link may help

  • When i want to open acrobat pro it unexpectedly quits and the application manager opens, but when i click "agree" nothing happens

    I installed yosemite several days ago. Now i want to instal Acrobat Pro from the cloud but i have some problems.
    1) I have to try the installation severaltimes before it succeeds.
    2) when it finally succeeds and I open Acrobat pro, it quits unexpectatly and I receive a screen from the application manager to "agree". Thant screen is empty and when I click on the button "agree" nothing happens.
    Please help....

    Hello M159,
    Please follow the steps given in below article:
    Blank EULA screen appears on Acrobat XI launch
    Regards,
    Anoop

  • Blank Adobe Software License Agreement Window

    I uninstalled an early version of Acrobat Pro. I then installed, through the Creative Cloud app, the Newest version of Acrobat Pro XI. The installation process generated an error so I clicked on "retry" It appeared to be successful. However upon launching the Acrobat software I get an adobe Sofware License Agreement window that is blank except for the bottom of the window: Clicking on "Accept" does nothing. Clicking on "Quit" quits.
    I have tried to uninstall this app through the Creative cloud app but "Uninstall" is greyed out. the app has a green check by the Adobe Acrobat XI app.

    Thanks Mylenium.
    I found the solution that worked, but it was here:
    Solution 1: Sign out of the Creative Cloud application
    On the EULA, click Quit.
    Launch the Adobe Creative Cloud application.
    Sign out of the application. For information, see Sign out, Sign in | Creative Cloud desktop app.
    Launch Acrobat and accept the EULA.
    When prompted, click License This Software and sign in with your Creative Cloud subscription.

  • How do I enter CS6 license key when Adobe Application Manager immediately tries to authenticate against my expired Creative Cloud membership?

    I have CS6 Master Suite installed along side my now-expired Creative Cloud apps (I am evaluating whether to renew my subscription at this time). Both CS6 and Creative Cloud are currently unlicensed due to a snafu with my educational license, but I have a new CS6 license that I am trying to register CS6 with. However, upon launching any CS6 program, Adobe Application Manager then launches and tells me that my Creative Cloud membership is now expired. How/where to I enter my CS6 license key? I have already tried entering my new license on my Adobe account profile > “My products and services”, and reinstalled CS6 applications from my original disk image (MasterCollection_CS6_LS16.dmg).
    Thanks in advance,
    Liz

    Figured this one out from another thread, after which I was able to sign in again with my Adobe ID and my software was ready to use:
    Windows:
    Delete these folders
    SLStore from C:\ProgramData\Adobe
    SLCache from C:\Program Files (x86)\Common Files\Adobe
    OOBE from C:\Users\(Your Username)\AppData\Local\Adobe
    Mac:
    Delete SLStore and SLCache from /Library/Application Support/Adobe
    Delete OOBE from ~/Library/Application Support/Adobe

  • Creative Cloud install is crashing WINdows 8 explorer.exe and then the application manager comes up blank?

    I download the Setup executable off of the site and run it, once Creative Cloud starts installing, my desktop and taskbar go black and don't respond, and then once the application manager is open, it attempts to load and then comes up blank - no menus, no downloads, just the logo, and the settings menu has no options in it either. Please help!Adobe Creative Cloud

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • AIR applications - AIR license agreement showing instead of application

    Hi there
    I have a user who is experiencing the following issue - when he tries to run an AIR application, the license agreement shows (accept/decline), and then nothing (the app doesn't launch when you click accept).
    This happens for all his AIR applications (not just the one we developed), he's tried uninstalling and reinstalling both AIR and the app. He's using windows 7
    this is what shows when he launches an AIR App:

    I'm not a computer tech. I have to use AutoCAD for work. I listen to Pandora while i work. Pandora finally helped me. We removed the latest Adobe air update and installed an older one and that allowed Pandora app to show again. The only problem i have now is that i keep getting a notice from Adobe for an update. I don't trust Adobe anymore what a sorry company and now you are asking me to help solve its problems. I am so dissapointed. Also, you are just now getting around to contacting me. You guys need to do better it'll be awhile unfortunatley before i update or do anything with Adobe. The killer was that Adobe wanted me to pay 35 dollars for help. You suck!
    Date: Tue, 13 Dec 2011 17:36:20 -0700
    From: [email protected]
    To: [email protected]
    Subject: AIR applications - AIR license agreement showing instead of application
    Re: AIR applications - AIR license agreement showing instead of application created by chris.campbell in Installation Issues - View the full discussion
    Could you guys try running Microsoft's AccessEnum utility against your "C:\Users\UserName\AppData\Roaming\" folder and post the resulting log?  I suspect we're running into permission issues but this should give us a better idea.
    You might have to enable "show hidden files and folders" to be able to see the AppData folder.
    Thanks,
    Chris
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4083074#4083074
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4083074#4083074. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Installation Issues by email or at Adobe Forums
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • After Adobe AIR installation, when the application run, License Agreement window is appear.

    Adobe AIR is installed properly, but when you run the application, License Agreement window appears as shown in the picture.
    The environment is Windows XP sp3.
    I try this -> http://support.microsoft.com/mats/Program_Install_and_Uninstall/en-us
    and try this -> http://www.winhelponline.com/blog/reset-the-registry-and-the-file-permissions-in-windows-x p/
    and try this too -> http://www.microsoft.com/downloads/ko-kr/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D 056D6F9F4&displaylang=ko
    But has not been resolved. T.T
    Please find a way to solve~

    Could you try the solution in this post?
    http://forums.adobe.com/message/4281537#4281537

  • I'm trying to update my Photoshop CS5, but continue to receive the same problem every time. The application manager update dialogue box simply states "some updates failed to install." There's no specific error code, but a link to contact support for furth

    I'm trying to update my Photoshop CS5, but continue to receive the same problem every time. The application manager update dialogue box simply states "some updates failed to install." There's no specific error code, but a link to contact support for further assistance. It doesn't take me to customer support, but does take me to a screen which states. "Error "This serial number is not for a qualifying product." I've checked my account and the product serial number is associated with my account., so I don't see any problem.  I have not been able to find a resolution to this problem, so I hope that someone can point me in the right direction.  Thank you!

    update directly, Product updates

  • Creative cloud application manager is blank

    When I run the Creative Cloud Application Manager, it is blank with nothing to download.  Can anyone help?

    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  • Open Sourcing an iPhone Application acceptable under the License Agreement?

    I've read through the licensing agreement, but I'm still not convinced either way. I want to make my iPhone application's source code available on the internet and set up a project page and SVN repository on a site such as Google Code. I wouldn't be distributing my signing keys and would be the single source for submitting the app to iTunes. Is this allowed under the License Agreement?

    (Disclaimer: IANAL, I'm just a smart guy who's worked on GPL projects.)
    That isn't the relevant part of the iPhone license agreement. The GPLv2 (which is probably the most important open source license for this question, as it's both very popular and has restrictions on mixing with proprietary code) does not encompass headers and libraries that are part of the operating system. That's how people can write open source Windows and Mac applications--believe me, Microsoft would not be pleased if someone contacted them and said that since Gaim was open source, they had to release the source code to the Win32 API. So the GPLv2 would not attempt to "annex" anything provided by Apple, and thus it wouldn't violate that section.
    What may be relevant is the iPhone license section concerning confidentiality. If the class, method, function and constant names are considered "Apple Confidential Information", you would be in violation of the contract if you distributed code that revealed them. I rather suspect that nothing in the Foundation or Core Foundation frameworks could be considered confidential, as information about them is freely available to anyone who has the Mac OS X Core Library, which is distributed with every copy of Leopard. UIKit, Core Location, etc. are another story; I personally think that the fact that the APIs are included in the free SDK ought to preclude considering them confidential, but Apple might think differently.
    In other words: you're definitely safe using LGPLv2 libraries. If the code would also compile with the Mac OS X SDK, you're almost certainly safe releasing it under the GPLv2*. If the code uses UIKit or other frameworks documented in the free SDK, you may be safe releasing it under the GPLv2. If you release any code that uses APIs that only licensed developers have access to under the GPLv2, you're probably totally screwed.
    The GPLv3 is much stricter, and so the story there might be different; for example, I think it may have key-releasing requirements that would conflict with the contract. I don't really know much about it, though.
    \* Remember, the original copyright holder can create alternate licensing arrangements for specific people. So he can say "anyone can use this code under the GPL, and as a special exception, it can be linked against FooCorp's non-GPL software". But to use anyone else's GPL code, you'd have to get all of the authors of that code to agree to the same exception. Alternately, you can just release your own code under the LGPL instead and then it's all good.
    Message was edited by: Brent Royal-Gordon

  • XE OTN license agreement unclear for commercial web applications

    XE is said to be free to use in commercial applications.. Even as a back end db for web applications in the same way as "open source databases"...
    How about the OTN license part stating
    "(a) purposes of developing, prototyping and running your applications for your own internal data processing operations;".
    With this in mind, would it be allowed to create a web application where our customers can login and view data we feel is fitting for their needs, and even manipulate some of that data?
    Is this "internal data processing" as in our company and how we internally conduct business and collaborations with our customers... or is this stretching the OTN license agreement to far?

    "it is allowed only when using Oracle Standard Edition (not One)"
    This makes me a bit suspicious that he is just after sales revenue.
    Their new move to cloud computing includes Amazon Machine Images covering Enterprise, Standard, Standard One and Express Editions.
    http://www.oracle.com/technology/tech/cloud/index.html
    The Licensing FAQ explicitly mentions
    "Under cloud computing, Oracle Standard Edition One may only be licensed on EC2 instances up to 8 virtual cores."
    I'm not clear where your application sits in relation to your database.
    If the database is not directly accessible to the internet (ie you are not giving them SQL access), then the user is interacting with the application, and the database is 'internal' to your company. Generally you have a firewall to make sure it is internal.
    If you are using XE's default Apex as the application, the situation may be different as they are interacting directly with a component of XE.
    If you are using an updated Apex, you'll be guided by the license on that, which is slightly different to the XE and standard OTN license. A careful reading of the license indicates that you are only licensed to install it either on a paid-for Oracle db, or for development, though Oracle have documented and coded it to be installed on XE.

  • Does Application Management Pack (for E-Business) need a separate license?

    Hi, I am licensed for Oracle Enterprise Manager 11g Release 1 Grid Control 11.1.0.1.0.
    Now I want to add Application Management Pack for E-Business R11i and R12. Do I need to purchase a new license?
    From my existing installation there is a link About OEM -> ... License Information; I don't see any entry for E-Business Suite management.
    Thanks,

    Yes, you need to license Application Management Suite for E-Business Suite to cover the EBS management functionality. In both EM 11g and EM 12c, you need to download the plug-in for EBS. In the case of EM 12c, you can simply use the self-update feature to quickly get the EBS plug-in. For 11g, you will have to get it via e-Delivery.
    Here is the OTN home page for packaged application management where you can find details and self-running demos of the EBS management functionality:
    http://www.oracle.com/technetwork/oem/app-mgmt/index.html

Maybe you are looking for

  • Installer Group: This is what it takes to do a network install of labview.

    Here is the install.bat file we made to do this.  Keep in mind, this just “appears” to install everything listed in it correctly as a clean install.  Proton is our network drive.  @Echo Off @Echo Starting Labview 8.2 Installation \\Proton\LoginUpdate

  • How to Deploy the third party EJB 3.0 jar in web application

    I have a web application which calls services provided by EJB 3.0 beans packaged in third party jar. How do a configure the ViewController project to deploy the beans to the weblogic server when I run the application rather than deploy the EJB ear as

  • Recovery Disc Creator does not list any discs for creation

    Brand new NB200-10G (this a UK model). When I run TOSHIBA Recovery Disc Creator it does not show any discs for creation and the CREATE option is greyed out so I cannot create the discs. Now... when I first got it I did not have a USB DVD writer with

  • Mandatory attribute property missing problem

    Hi All, I tried to do the simple display output, but it can't work. My code is as below; <HTML> <BODY bgColor="#c8d8f8> <form action="webapps\ROOT\form.jsp" method=POST> <center> <table cellpadding=4 cellspacing=2 border=0> <th bgco;or="#CCCCFF" cols

  • HT204053 IMessage Login Error

    I'm trying to activate iMessage with the Apple ID I've owned for years, but keep getting  this response "the user name of password for "[email protected]" was incorrect. Try again.  I even tried creating a new 2nd Apple ID with password and still get