Application Manager crashes when loading outline

Running Essbase 6.5.1 on AS/400 (SPSS/Showcase version of Essbase); client is 6.5.1 running on Windows XP Pro. App Manager crashes when doing any of the following activities using an outline larger than 1mb:1. Loading outline; especially if another window takes focus after the File/Open command has been executed.2. Updating the outline using dimension building rules.3. Loading the outline into memory when editing a dim build rule.Has anyone experienced this? None of the latest patches seem to address this problem. I think it might have something to do with throughput over our network but I cannot verify; our network group seems to think the network throughput is fine. But, when I copy the outline to my local client and open it, it opens very quickly. When I open it from the server, it takes 10-15 seconds to open (when it doesn't crash App Manager).Thanks.

I've run into similar problems and have not been able to find a solution. I'm hoping this is resolved in 7.x with outline indexing.

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  • Adobe Application Manager crashes

    Application Manager crashes each time I try to update or download to install. I have tried Adobe Creative Suite Cleaner Tool & reinstalling AAM. System is 10.6.8. Have previously had no issues & have downloaded 5 programs & updates. I believe I have tried all the fixes in the forum that I can find. I'm trying to download & install Edge.
    Error Codes below:
    Process:         PDApp [2771]
    Path:            /Applications/Utilities/Adobe Application Manager/core/Adobe Application Manager.app/Contents/MacOS/PDApp
    Identifier:      com.adobe.PDApp
    Version:         7.0.0.189 (7.0.0.189)
    Code Type:       X86 (Native)
    Parent Process:  launchd [137]
    Date/Time:       2013-01-02 10:37:08.626 -0500
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          65074 sec
    Crashes Since Last Report:           21
    Per-App Interval Since Last Report:  4098 sec
    Per-App Crashes Since Last Report:   16
    Anonymous UUID:                      6FA0A8C3-E1A0-4F69-A005-D948C8BC4E20
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Crashed Thread:  2  Dispatch queue: com.apple.root.default-priority
    Application Specific Information:
    abort() called
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib                       0x92ed3afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x92ed4267 mach_msg + 68
    2   com.apple.CoreFoundation                0x900ec2df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x900eb3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x900eb1f1 CFRunLoopRunInMode + 97
    5   com.apple.HIToolbox                     0x90938e04 RunCurrentEventLoopInMode + 392
    6   com.apple.HIToolbox                     0x90938bb9 ReceiveNextEventCommon + 354
    7   com.apple.HIToolbox                     0x90938a3e BlockUntilNextEventMatchingListInMode + 81
    8   com.apple.AppKit                        0x981b5595 _DPSNextEvent + 847
    9   com.apple.AppKit                        0x981b4dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    10  com.apple.AppKit                        0x981771f3 -[NSApplication run] + 821
    11  com.apple.AppKit                        0x9816f289 NSApplicationMain + 574
    12  com.adobe.PDApp                         0x00006912 0x1000 + 22802
    13  com.adobe.PDApp                         0x00002655 0x1000 + 5717
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x92efa382 kevent + 10
    1   libSystem.B.dylib                       0x92efaa9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                       0x92ef9f59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                       0x92ef9cfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                       0x92ef9781 _pthread_wqthread + 390
    5   libSystem.B.dylib                       0x92ef95c6 start_wqthread + 30
    Thread 2 Crashed:  Dispatch queue: com.apple.root.default-priority
    0   libSystem.B.dylib                       0x92f410ee __semwait_signal_nocancel + 10
    1   libSystem.B.dylib                       0x92f40fd2 nanosleep$NOCANCEL$UNIX2003 + 166
    2   libSystem.B.dylib                       0x92fbbfb2 usleep$NOCANCEL$UNIX2003 + 61
    3   libSystem.B.dylib                       0x92fdd6f0 abort + 105
    4   libstdc++.6.dylib                       0x902a1fda __gnu_cxx::__verbose_terminate_handler() + 433
    5   libstdc++.6.dylib                       0x902a017a __cxxabiv1::__terminate(void (*)()) + 10
    6   libstdc++.6.dylib                       0x902a01ba __cxxabiv1::__unexpected(void (*)()) + 0
    7   libstdc++.6.dylib                       0x902a02b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
    8   libstdc++.6.dylib                       0x902a0658 operator new(unsigned long) + 101
    9   libstdc++.6.dylib                       0x90285e68 std::string::_Rep::_S_create(unsigned long, unsigned long, std::allocator<char> const&) + 132
    10  libstdc++.6.dylib                       0x90286a23 std::string::_Rep::_M_clone(std::allocator<char> const&, unsigned long) + 45
    11  libstdc++.6.dylib                       0x90286b9c std::string::reserve(unsigned long) + 66
    12  libstdc++.6.dylib                       0x90286f5d std::string::append(std::string const&) + 63
    13  ...M.AdobeUpdaterCoreFramework          0x1a40d9b7 esd::XMLDocumentNode::AppendElementData(std::string const&) + 27
    14  ...M.AdobeUpdaterCoreFramework          0x1a40d650 esd::ExpatDOMBuilder<esd::XMLDocumentNode>::OnCharacterData(void*, char const*, int) + 92
    15  ...M.AdobeUpdaterCoreFramework          0x1a56ab88 doContent + 4104
    16  ...M.AdobeUpdaterCoreFramework          0x1a56acc7 contentProcessor + 45
    17  ...M.AdobeUpdaterCoreFramework          0x1a5661be XML_ParseBuffer + 83
    18  ...M.AdobeUpdaterCoreFramework          0x1a454107 esd::ExpatDOMBuilder<esd::XMLDocumentNode>::ParseFile(std::string const&, bool) + 335
    19  ...M.AdobeUpdaterCoreFramework          0x1a4b8dcd JournaledXMLFile::Load(void*) + 195
    20  ...M.AdobeUpdaterCoreFramework          0x1a4850ac UpdateTracker::UpdateTracker(esd::CESDAspki*, std::string const&, bool) + 382
    21  ...M.AdobeUpdaterCoreFramework          0x1a484f29 UpdateTracker::UpdateTracker(esd::CESDAspki*, std::string const&, bool) + 41
    22  ...M.AdobeUpdaterCoreFramework          0x1a4633fa UpdaterCoreImpl::UCInitialize(E_UCErrorCode&, char const*, char const*, char const*, char const*, char const*, E_AdobeAppManagerMode, char const*) + 3320
    23  ...M.AdobeUpdaterCoreFramework          0x1a481528 UCInitialize + 158
    24  CCMNative.dylib                         0x19c87f78 UpdaterCoreLibInterface::UCInitialize(char const*, char const*, char const*, char const*, char const*, E_AdobeAppManagerMode, char const*) + 92
    25  CCMNative.dylib                         0x19c85a82 UpdaterCoreHelper::UCInitialize(E_UCErrorCode&, ErrorInfoStruct&) + 324
    26  CCMNative.dylib                         0x19c8656c UpdaterCoreHelper::UCGetPreferences(char**, E_UCErrorCode&, ErrorInfoStruct&) + 34
    27  CCMNative.dylib                         0x19c9d4f2 ProductUpdateSession::UCGetPreferences(OSXMLParser*) + 314
    28  CCMNative.dylib                         0x19ca3d41 ProductUpdateSession::PerformOperation(std::string const&, OSXMLParser*, char*&) + 161
    29  CCMNative.dylib                         0x19ca3cd6 ProductUpdateSession::PerformOperation(std::string const&, OSXMLParser*, char*&) + 54
    30  CCMNative.dylib                         0x19c8ad93 NativeSession::processAction(OSXMLParser*) + 365
    31  CCMNative.dylib                         0x19c03fef PerformSessionJob(MessageObject const&) + 379
    32  CCMNative.dylib                         0x19c80112 Applet::registerAppletCallback(char const*, char* (*)(MessageObject const&)) + 222
    33  CCMNative.dylib                         0x19c7ff89 Applet::executeMethodWithMessage(MessageObject&) + 147
    34  CCMNative.dylib                         0x19c0e7a2 processMessage + 115
    35  com.adobe.PDApp                         0x0000fd72 0x1000 + 60786
    36  com.adobe.PDApp                         0x00003538 0x1000 + 9528
    37  com.adobe.PDApp                         0x0000ddfa 0x1000 + 52730
    38  com.apple.CoreFoundation                0x90128ead __invoking___ + 29
    39  com.apple.CoreFoundation                0x90128e18 -[NSInvocation invoke] + 136
    40  com.apple.Foundation                    0x93f70388 -[NSInvocationOperation main] + 296
    41  com.apple.Foundation                    0x93e7fb5a -[__NSOperationInternal start] + 705
    42  com.apple.Foundation                    0x93f700bb ____NSOQSchedule_block_invoke_2 + 119
    43  libSystem.B.dylib                       0x92f07a24 _dispatch_call_block_and_release + 16
    44  libSystem.B.dylib                       0x92ef9cf2 _dispatch_worker_thread2 + 228
    45  libSystem.B.dylib                       0x92ef9781 _pthread_wqthread + 390
    46  libSystem.B.dylib                       0x92ef95c6 start_wqthread + 30
    Thread 3:
    0   libSystem.B.dylib                       0x92f01aa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x92f0175e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x92f033f8 pthread_cond_wait$UNIX2003 + 73
    3   com.adobe.ape.engine                    0x1433589f APXGetHostAPI + 2633967
    4   com.adobe.ape.engine                    0x140c6d9f APXGetHostAPI + 83439
    5   com.adobe.ape.engine                    0x1433598e APXGetHostAPI + 2634206
    6   com.adobe.ape.engine                    0x143359f7 APXGetHostAPI + 2634311
    7   com.adobe.ape.engine                    0x14335b16 APXGetHostAPI + 2634598
    8   libSystem.B.dylib                       0x92f01259 _pthread_start + 345
    9   libSystem.B.dylib                       0x92f010de thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                       0x92f01aa2 __semwait_signal + 10
    1   libSystem.B.dylib                       0x92f0175e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x92f033f8 pthread_cond_wait$UNIX2003 + 73
    3   com.adobe.ape.engine                    0x1433589f APXGetHostAPI + 2633967
    4   com.adobe.ape.engine                    0x140c6d9f APXGetHostAPI + 83439
    5   com.adobe.ape.engine                    0x1433598e APXGetHostAPI + 2634206
    6   com.adobe.ape.engine                    0x143359f7 APXGetHostAPI + 2634311
    7   com.adobe.ape.engine                    0x14335b16 APXGetHostAPI + 2634598
    8   libSystem.B.dylib                       0x92f01259 _pthread_start + 345
    9   libSystem.B.dylib                       0x92f010de thread_start + 34
    Thread 5:
    0   libSystem.B.dylib                       0x92ed3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x92f016e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x92f305a8 pthread_cond_timedwait_relative_np + 47
    3   com.adobe.ape.engine                    0x14335867 APXGetHostAPI + 2633911
    4   com.adobe.ape.engine                    0x1434ea5e APXGetHostAPI + 2736814
    5   com.adobe.ape.engine                    0x1433598e APXGetHostAPI + 2634206
    6   com.adobe.ape.engine                    0x143359f7 APXGetHostAPI + 2634311
    7   com.adobe.ape.engine                    0x14335b16 APXGetHostAPI + 2634598
    8   libSystem.B.dylib                       0x92f01259 _pthread_start + 345
    9   libSystem.B.dylib                       0x92f010de thread_start + 34
    Thread 6:
    0   libSystem.B.dylib                       0x92ed3b5a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                       0x92f016e1 _pthread_cond_wait + 1066
    2   libSystem.B.dylib                       0x92f305a8 pthread_cond_timedwait_relative_np + 47
    3   com.adobe.ape.engine                    0x14335867 APXGetHostAPI + 2633911
    4   com.adobe.ape.engine                    0x144c3f88 APXGetHostAPI + 4265944
    5   com.adobe.ape.engine                    0x1433598e APXGetHostAPI + 2634206
    6   com.adobe.ape.engine                    0x143359f7 APXGetHostAPI + 2634311
    7   com.adobe.ape.engine                    0x14335b16 APXGetHostAPI + 2634598
    8   libSystem.B.dylib                       0x92f01259 _pthread_start + 345
    9   libSystem.B.dylib                       0x92f010de thread_start + 34
    Thread 2 crashed with X86 Thread State (32-bit):
      eax: 0x0000003c  ebx: 0x92f40f39  ecx: 0xb0101c0c  edx: 0x92f410ee
      edi: 0xa0314b30  esi: 0xb0101c68  ebp: 0xb0101c48  esp: 0xb0101c0c
       ss: 0x0000001f  efl: 0x00000247  eip: 0x92f410ee   cs: 0x00000007
       ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037
      cr2: 0x4b83d090
    Binary Images:
        0x1000 -    0x4bff3 +com.adobe.PDApp 7.0.0.189 (7.0.0.189) <714DB7A7-1355-39CF-B862-A15C97D5991A> /Applications/Utilities/Adobe Application Manager/core/Adobe Application Manager.app/Contents/MacOS/PDApp
       0x56000 -    0x5dffb +com.adobe.ape.shim 3.4.0.25376 (3.4.0.25376) <9EE70820-4EC3-178A-30C8-06901D935FB3> /Applications/Utilities/Adobe Application Manager/core/Adobe Application Manager.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
      0x509000 -   0x606ff3 +AdobePIM.dylib 7.0.0.189 (7.0.0.189) <6ECCF43C-A762-3D5A-AFA7-1520E29288DA> /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
      0x61c000 -   0x6a0fe7  com.apple.xquery 1.3 (29) <0EFFFCF7-0D0C-1B80-7803-BE6125FBE1BE> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
      0x6c7000 -   0x71bffb +com.adobe.ape 3.4.0.25376 (3.4.0.25376) <FBEBA196-DDFC-9B05-440A-1F958439AE2D> /Applications/Utilities/Adobe Application Manager/core/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/adbeapecore
    0x1407d000 - 0x14fc5ff3 +com.adobe.ape.engine 3.4.0.25376 (3.4.0.25376) <96667959-C06E-7991-A74F-C84FDE0D7838> /Applications/Utilities/Adobe Application Manager/core/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/Libraries/adbeapeengine.bundle/Cont ents/MacOS/adbeapeengine
    0x151c1000 - 0x15276fe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
    0x15515000 - 0x15519ff3  com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <E9CB576C-283B-1DB2-0C69-E7C914BD7922> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/C ontents/MacOS/AudioIPCPlugIn
    0x1551e000 - 0x15524ff7  com.apple.audio.AppleHDAHALPlugIn 2.0.5 (2.0.5f14) <38E3C1A4-84E4-C105-B55F-8FC4C154036D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
    0x187f1000 - 0x187fffe7  libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <07211458-FD06-9FEF-3DF4-2E5F0304D4BC> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    0x18803000 - 0x18815ff7  libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <8D606435-1A3C-FE0B-824A-1386809FFFF5> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    0x19bff000 - 0x19e91ffb +CCMNative.dylib 7.0.0.193 (7.0.0.193) <6FAFEFEC-92B8-368C-87AB-8C1BC1E5554A> /Applications/Utilities/Adobe Application Manager/CCM/CCMNative.dylib
    0x1a400000 - 0x1a71afe7 +com.adobe.AAM.AdobeUpdaterCoreFramework UpdaterCore 7.0.0.27 (7.0.0.27) <6B4873FA-9046-3CCA-B0FB-B4EF7281949C> /Applications/Utilities/Adobe Application Manager/UWA/UpdaterCore.framework/Versions/A/UpdaterCore
    0x1a83a000 - 0x1aa11ff3 +adobe_oobelib.dylib 7.0.0.27 (7.0.0.27) <834A0967-922C-39A5-B5B4-4FD672C26BC6> /Applications/Utilities/Adobe Application Manager/P6/adobe_oobelib.dylib
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
    0x9001a000 - 0x9001aff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x9001b000 - 0x90043ff7  libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <E761F29A-328B-29D9-3DF0-023F2C21E500> /usr/lib/libxslt.1.dylib
    0x900af000 - 0x9022afe7  com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x9022b000 - 0x9022bff7  com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x9022c000 - 0x90230ff7  libGFXShared.dylib ??? (???) <09540618-2ED1-72C4-61CB-938B35927568> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
    0x90231000 - 0x90255ff7  libJPEG.dylib ??? (???) <C43FD809-08B6-629D-8980-D7B0ECEA20A9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
    0x90256000 - 0x902c0fe7  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
    0x90353000 - 0x90355ff7  libRadiance.dylib ??? (???) <5F803B4A-B294-BA94-FB68-E8756EE41B20> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
    0x90356000 - 0x903acff7  com.apple.MeshKitRuntime 1.1 (49.2) <F1EAE9EC-2DA3-BAFD-0A8C-6A3FFC96D728> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitRuntime. framework/Versions/A/MeshKitRuntime
    0x903ad000 - 0x903b1ff7  IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x903b2000 - 0x903b2ff7  com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x905d8000 - 0x90630fe7  com.apple.datadetectorscore 2.0 (80.7) <18C2FB6A-BF60-F838-768C-0306151C21DA> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
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    0x97f89000 - 0x9810bfe7  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <50A70082-F800-93D8-1A7C-C95AAB1F352C> /usr/lib/libicucore.A.dylib
    0x98154000 - 0x9816cff7  com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
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